Overview

Hyatt Zilara Cancun - Adults Only
Top Romantic Hotel

Blvd Kukulcan Km 11.5 HZ, 77500 Cancun, QR, Mexico
+52 998 881 5600

฿ 13,389+

Overall guest ratings

9.4/10 Excellent
Based on 1,908 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.2
  • 6.2

Good to know

  • Nice building
  • Friendly atmosphere
  • Great view
  • Friendly service

Nearby

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    About

    Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive, vacation. Situated on Cancun’s widest stretch of white sand beach, all guest rooms offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and gourmet dining in a selection of over 6 restaurants. The Resort is perfect for couples.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 1,908 reviews
    • 10.0 "Excellent breakfast."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.3 "83% said the recreation staff was great."
      9.3 "93% found the restaurant service to be one of the best."
      8.1 "81% were happy with the room service."
      9.4 "Lovely bar service, according to 94%."
      9.2 "92% said the concierge service was amazing."
      9.2 "Lovely pool/beach service, according to 92%."
      7.7 "77% said the booking process went smoothly."
      8.0 "Management was excellent, said 80%."
    • 9.0 "Perfectly clean."
      9.8 "98% thought it was clean."
      8.6 "86% said rooms were clean."
      8.3 "Clean pool, said 83%."
    • 8.7 "Bar is amazing."
      8.2 "Delicious alcoholic drinks, according to 82%."
      9.4 "Lovely bar service, according to 94%."
      10.0 "100% thought beverage prices were a great value."
    • 6.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."

    Overall rating

    9.3 Excellent
    Based on 1,755 reviews
    • 10.0 "Excellent breakfast."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      9.0 "90% enjoyed the restaurants & bars nearby."
    • 9.2 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
      9.0 "90% found the restaurant service to be one of the best."
      8.1 "81% were happy with the room service."
      7.3 "Housekeeping was great, according to 73%."
    • 8.7 "Bar is amazing."
      8.1 "Delicious alcoholic drinks, according to 81%."

    Overall rating

    9.4 Excellent
    Based on 114 reviews
    • 9.2 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 9.1 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Pool is good."
    • 8.6 "Amenities are good."
      8.7 "87% thought the building was wonderful."

    Overall rating

    9.1 Excellent
    Based on 38 reviews
    • 9.4 "Terrific location."
    • 9.0 "Wonderful beach."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.4 "Vibe was good."
    • 8.3 "Amenities are good."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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