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Hotel Hacienda de Castilla

Calle 17 Sm 24 Mza 23, 77500 Cancun, QR, Mexico
+52 998 843 0620

฿ 778+

Overall guest ratings

7.0/10 Good
Based on 367 reviews

Review highlights

  • 8.9
  • 7.3
  • 6.7
  • 3.7

Nearby

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    About

    A stay at Hotel Hacienda de Castilla places you in the heart of Cancun, minutes from Séptimo Día Adventist Church and close to La Sagrada Familia Parish. This hotel is within close proximity of Mercado 23 and Puerto Cancun Golf Course.

    Rooms

    Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Business centre
    • Concierge service
    • Child pool
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 367 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.9 "79% found the restaurant service to be one of the best."
    • 7.3 "High comfort."
      7.1 "71% thought it was pleasantly quiet."
      10.0 "100% thought rooms were spacious."
    • 6.7 "Location is acceptable."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      6.6 "Only 66% thought the air conditioning was adequate."
      6.0 "Only 60% thought the shower was ok."
      6.9 "For 69%, maintenance was acceptable."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 201 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.4 "High comfort."
      10.0 "100% thought rooms were spacious."
    • 6.5 "Location is acceptable."
    • 5.5 "Average cleanliness."
    • 5.2 "Rooms are ok."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    Based on 121 reviews
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.5 "Good value."
    • 7.4 "High comfort."
    • 6.9 "Location is acceptable."
    • 6.1 "Average cleanliness."
    • 5.4 "Rooms are ok."

    Overall rating

    6.7 Good
    Based on 44 reviews
    • 8.8 "Good value."
    • 7.3 "High comfort."
    • 7.0 "Good location."
    • 5.0 "Rooms are ok."
    data provided by TrustYou

    Recent reviews


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