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Hotel Hacienda Cancun

Av. Sunyaxchen Lote 39 y 40 Smz. 24 Mz. 22, 77500 Cancun, QR, Mexico
+52 998 884 3999

฿ 803+

Overall guest ratings

6.5/10 Good
Based on 743 reviews

Review highlights

  • 8.2
  • 3.8
  • 3.3
  • 3.3

Nearby

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    About

    Hotel Hacienda Cancun is centrally located in Cancun, walking distance from Las Palapas Park and close to Kabah Urban Park. This hotel is within the vicinity of Las Americas Cancun Mall and Yamil Lu'um Archaeological Zone.

    Rooms

    Make yourself at home in one of the 38 air-conditioned guestrooms. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Guests may use a shuttle from the hotel to the airport for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Express check out
    • 24 hour front desk
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Concierge service
    • Air-conditioned
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    Based on 743 reviews
    • 8.2 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
    • 3.8 "Breakfast is below average."
    • 3.3 "Disappointing food."
      2.7 "73% found the side dishes unedible."
      1.0 "90% did not enjoy the desserts."
    • 3.3 "Ugly beach."
    • 2.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.4 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.4 Good
    Based on 386 reviews
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
    • 3.6 "Disappointing food."
    • 3.4 "Breakfast is below average."
    • 2.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.1 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 1.8 "Awful rooms."
      1.4 "86% said rooms were dirty."
      1.5 "85% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.2 "88% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.1 "79% thought the tv was sub-standard."
      1.0 "90% said the bathroom was dirty."
      2.9 "71% said rooms were small."
      1.6 "84% had problems with the shower."
    View all review categories

    Overall rating

    6.6 Good
    Based on 200 reviews
    • 8.3 "Location is great."
    • 6.8 "Service is ok."
    • 4.0 "Breakfast is below average."
    • 3.0 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
    • 2.4 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      1.7 "83% thought it was too noisy."
      2.5 "75% said rooms were small."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 2.2 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      2.3 "77% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      1.7 "83% said rooms were dirty."
      2.5 "75% said rooms were small."
      1.5 "85% thought they were poorly maintained."
    View all review categories

    Overall rating

    6.7 Good
    Based on 156 reviews
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.2 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 3.8 "Breakfast is below average."
    • 2.6 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
    • 2.5 "Awful rooms."
      1.2 "Air conditioning was criticized by 88%."
      1.8 "82% complained about the bathroom."
      2.3 "77% had problems with the shower."
      1.7 "83% said rooms were dirty."
    • 2.1 "Quite uncomfortable."
      1.6 "84% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 2.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
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