Overview

Crown Paradise Club Hotel

Boulevard Kukulcan Km 18.5, 77500 Cancun, QR, Mexico
+52 998 848 9000

฿ 6,527+

Overall guest ratings

8.0/10 Good
Based on 1,558 reviews

Review highlights

  • 8.4
  • 8.4
  • 5.3
  • 5.1

Good to know

  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    Situated along the less crowded southern Cancún Hotel Zone and overlooking the sparkling Caribbean Sea, the beachfront Crown Paradise Club Cancun is 15 minutes from the Cancún International Airport.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Hot tub
    • Child-friendly
    • Concierge service
    • Laundry service
    • Child pool
    • Indoor pool
    • Sauna
    • Pets not allowed
    • Free long-term parking
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,558 reviews
    • 8.4 "Breakfast is good."
    • 8.4 "Location is great."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      8.7 "87% thought the service was very professional."
      9.9 "Excellent childcare, thought 99%."
      9.0 "90% said the concierge service was amazing."
      8.0 "80% were happy with the room service."
    • 6.6 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      5.0 "Only 50% thought the fish/seafood dishes were good."
      6.5 "Desserts were ok, said 65%."
      5.7 "Only 57% said beef and steak dishes were good."
    • 6.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.2 "Only 62% said rooms were big enough."
      6.2 "62% thought the minibar was ok."
      5.0 "Only 50% found the balcony ok."
    • 5.1 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
      5.0 "50% thought it was adequately priced."
    • 4.6 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
      3.5 "65% criticized the plain hotel."
    • 4.3 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
      1.3 "87% criticized the small bathroom."
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    Overall rating

    7.6 Good
    Based on 498 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.4 "84% found the restaurant service to be one of the best."
    • 8.1 "Location is great."
    • 7.5 "High value."
    • 6.3 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 6.1 "Average cleanliness."
    • 6.1 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.5 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
      4.0 "For 60%, the lobby entrance was sub-standard."
      1.5 "85% criticized the unstylish hotel."
    • 4.9 "Internet is poor."
      4.9 "51% thought it was overpriced."
      5.0 "50% thought the wifi quality was ok."
    • 4.2 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
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    Overall rating

    7.6 Good
    Based on 1,043 reviews
    • 8.6 "Breakfast is good."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      9.9 "Excellent childcare, thought 99%."
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.9 "89% liked the proximity to sightseeing."
    • 6.7 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 6.5 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      3.8 "62% didn't like the uncomfortable beds."
    • 4.7 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 4.5 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.4 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
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    Overall rating

    7.5 Good
    Based on 15 reviews
    • 8.4 "Great service."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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