Overview

All Ritmo Cancun Resort & Water Park

Km 1.5 Carretera a Puerto Juarez - Punta Sam, 77500 Cancun, QR, Mexico
+52 998 881 7900

฿ 3,906+

Overall guest ratings

7.1/10 Good
Based on 641 reviews

Review highlights

  • 8.4
  • 6.9
  • 5.5
  • 5.5

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Recreation staff is nice

Nearby

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    About

    Nestled on the beach, this Puerto Juarez resort is within 1 mi (2 km) of El Meco Archaeological Site and San Miguelito Beach. Playa Tiburon and Gran Puerto Pier are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Currency exchange on-site
    • Room service
    • Hot tub
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle hire
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Golf
    • Coffee shop
    • Steam room
    • Child-friendly
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    • Child pool
    • Cable or satellite TV
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    Reviews

    Guest reviews

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    Overall rating

    7.1 Good
    Based on 641 reviews
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.9 "Bar is ok."
    • 6.7 "Location is acceptable."
    • 6.2 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      5.5 "55% thought the snacks were adequate."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Beach is so-so."
    • 5.5 "Internet is average."
      5.5 "55% thought it was adequately priced."
      6.1 "61% thought the wifi quality was ok."
    • 5.1 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was stylish."
    • 4.6 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      2.0 "80% didn't like the uncomfortable beds."
      3.1 "Air conditioning was criticized by 69%."
      0.6 "94% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
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    Overall rating

    7.0 Good
    Based on 641 reviews
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Good pool."
    • 6.9 "Location is acceptable."
    • 6.2 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 6.2 "Average amenities."
    • 5.9 "Beach is so-so."
    • 5.2 "Vibe was decent."
    • 4.9 "Rooms are not good."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    data provided by TrustYou

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