Overview

Palm Royale Cairns

7-11 Chester Court, Cairns, QLD 4870, Australia
+61 740 322 700

฿ 1,732+

Overall guest ratings

7.7/10 Good
Based on 1,266 reviews

Review highlights

  • 9.9
  • 8.5
  • 6.7
  • 4.3

Good to know

  • Comfortable beds

Nearby

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    About

    Palm Royale Cairns puts you within a 10-minute drive of Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park, plus an airport shuttle is available for AUD 15 per person. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Beaches Cafe, which serves breakfast. A children's pool and a garden are other highlights at this upscale hotel, and rooms offer balconies and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Tennis
    • Airport shuttle
    • Fitness centre
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 1,266 reviews
    • 9.9 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
    • 8.1 "Good value."
      9.1 "91% thought it was a great value."
    • 7.2 "Good location."
      8.9 "89% liked the proximity to shopping."
      9.3 "Good access to the airport, said 93%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      1.4 "86% complained about the elevator."
      1.7 "83% didn't like the architecture."
    • 4.0 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 3.1 "Beach is unacceptable."
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    Overall rating

    7.7 Good
    Based on 759 reviews
    • 9.9 "Excellent pool."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 8.3 "Good value."
      9.0 "90% thought it was a great value."
    • 6.9 "Location is acceptable."
      5.5 "Parking was ok, according to 55%."
      6.1 "Reasonably accessible by car, said 61%."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Average comfort."
    • 4.4 "Bar is not good."
    • 4.0 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      0.7 "93% didn't like the architecture."
    • 3.9 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      2.7 "73% didn't like the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 354 reviews
    • 9.9 "Excellent pool."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.1 "Good value."
      9.3 "93% thought it was a great value."
    • 7.0 "Good location."
      8.9 "89% liked the proximity to shopping."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Sufficient wellness & sports facilities."
    • 4.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 4.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.3 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 151 reviews
    • 9.9 "Excellent pool."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.3 "Good value."
    • 7.1 "Good location."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 6.5 "Average comfort."
    • 6.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.4 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.8 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Good to know
    "Comfortable beds"
    data provided by TrustYou

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