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We were treated extremely well by the staff and when they realised we were visiting from NZ showed additional positive interest in our well being.
comfortable the cleaning woman didn't change used glasses of our room so we had to wash them to use by ourselves.
the position of the hotel in relation to the attractions of the city we booked no smoking rooms and were put into smoking rooms one of which could best be described as an ashtray! Staff showed little interest in solving the problem.
Location, reception areas English translation of menu
Nice and central but no real buzz in the surrounding area as with our hotel in Seville. instructions on how to find it. Totally incomprehensible. Took nearly 45 minutes to find it. When rung hotel staff no real help. Access to hotel garage diabolical
Excellent location right next to port and in the old town. Foyer earea etc excellent. Rooms don't have views though. Very helpful staff . Room clean and comfortable with all usual facilites, including tea and coffee making facilites. Room service good and value for money
the situation, and the brasserie style cafe
SPA is excellent... breakfast was not included to the price, strange... ( 117 eur )
The best thing about this hotel is the spa. The location is also terrific as it's close to the train station and central for shopping and sightseeing. Also, make sure that you go up to the roof as the view is terrific (and then you won't need to make the climb to the top of any of the towers in town!). The decor of the hotel was not what I would consider to be a 4-star standard; the description says that it's a "brand new hotel" but I don't see how this is possible - everything looked very worn-out. Also, you have to pay extra to use the spa, which was worth it, but then they also have a bunch of other charges on top of the extra charge - such as, you have to wear flip flops in the spa and if you don't have any, you have to buy some from them. They also charge extra for towels in the spa, which seems a bit petty - we used the ones from our rooms rather than pay an extra 1.50 euros each, but then had no dry towels to use in our room.
The staff at the breakfast was unpleasant, not helpful or nice. No parking
wonderful location, close to bus station and rental car agency as well as the heart of the old city
Position. Rooms were good - ours faced the Cathedral. Staff very pleasant. Breakfast could have had more choices, but adequate.
View from the bedroom. Very comfortable bed. The fact the swimming pool was out of use (& had been for a long while). Staff not as good as they could have been.
The staff. Both the front desk and restaurant personnel was very welcoming, friendly. The front desk personnel went the extra mile to accommodate all our needs. No parking
The staff were very helpful and the location was perfect for visiting the city. Initially there appeared to be some cleanliness issues but these were addressed promptly
I liked all during my stay. The Hotel is situated in the center, in only a 2 minutes walk you reach the cathedral, all places to visit are in walking distance, also restaurants, bars. The breakfast is great. Very kind manager staff and kind personal. The only thing I missed was a lounge.
The breakfast - excellent! Room we had a little small.
Location and free internet.
Perfectly central, 200m near the large parking garage at the port, but still in the middle of the old town with tight roads. Very new hotel and very helpful personnel. The aircon was too loud to leave on at night and despite being in the 4th floor, it was very noisy outside as the garbage collectors came out at 01:30 at night!!! Room was a bit small and the showers are impossible to use without spraying the whole floor (no curtains!)
Attic room's terrace was huge Well-situated in the historical center Polite, efficient staff -For the money (in high season), there may be places with more wow factor
The location. The advertisment picture showing a roof top patio when the normal rooms had no outdoor facilities.
Good location in the old city, also close to the bus and train stations. Free wifi, also in my room. Helpful staff. My room, #44, was so small that there was even no room for a desk.
right location, helpful people once you get to know them seems like the safes have a problem, rooms are very small (but new), parking is a big challenge in the area
Location close to all sights and city centre Nothing major.Street noise from 0700 hrs onwards but to be expected in a city centre location.
A small, modern oasis in old Cadiz 'twixt cathedral and waterfront.Clean, efficient, welcoming. What more? mirrors in bathroom only. room gets made up most days but with an occasional miss if you don't coincide with their maid service conveniently.. it's not an easy place to find on first acquaintance in the maze of streets in old Cadiz.. it's a 10 minute walk from station or a ridiculously short taxi ride. better directions for approaching from say the waterfront or a landmark like the very large Customs House building would help.
Very good location in the old city by the cathedral. Many good value bars, tapas bars, etc narby. Good friendly staff at hotel. Room small but no problem.
This place was chill to the max, like they turned the chill knob to 11 and ripped it off. The staff were are free spirited people living the life in Cadiz and the decor of this place was just awesome. Google photos of this place right now and you'll see what I mean. I rented a surf board from them for 15 euros, which includes a wetsuit as well. To my knowledge this is the cheapest way to go surfing in Cadiz. There are also surf trips that you can go on with the staff as well. They also provide breakfast and a five euro dinner. In my room, many the under-the-bed lockers didn't lock. There was a hinge that had broken off mine, but I didn't notice this right away. I imagine this will get fixed at some point.