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Very helpful staff Car parking could be more convenient if there was a lift or escalator. A glass covered enclosed stairway and entrance would protect vistitors from wind and rain.
a modern well run hotel, dinner and breakfast excellent value would definately stay again. car parking charge
indoor swimming pool for relaxing. closeness to historic centre and easy to find
Beatiful hotel, very nearby the cathedral.
The selection of food in the Restaurant was not great
Safe & secure car parking. Verandah They were unable to iron clothes at short notice and there were no facilities available to do it ourselves.
Cleanliness, space, situation Lack of English on menu & other information
Location for getting into city centre excellent. Rooms were good comfortable ad clean. Restauraunt good value interesting and well presented food. Bar area adjoins reception - bit impersonal and lacking in atmosphere
No food on a Sunday in the restaurant
The pool, sauna and gym facilities were good, especially the pool. location is conveniently close to old town centre (few minutes walk). Good quiet location with good views of city. Hotel car parking is expensive and really should be complementary, given its garage size and being on-site. Although a 4 star hotel there is no mini bar or in-room tea/coffee facilities. The 'coffee shop' has limited food available out of normal (Spanish) eating hours. Some check in staff had limited English (not a problem for us). Internet access fees were high (best to go into Burgos to an internet cafe).
Perfectly positioned, within walking distance of cathedral, shops and good bars.Garage parking on site ( underground ). Good sized bedrooms. Restaurant not open on sunday nights, disappointing, but good taps bars in town.
Everything was functional and well planned. A full length mirror in the dressing room or bedroom.
the location is wonderful for touring-close to all the interesting places.the room is comfortable and cleean.the staff vey helpful and kind.breakfast was very good. parking is not convenient
location is perfect and the underground carpark an added bonus
Great hotel in the centre
The rooms are excellent, the staff very service oriented land friendly. It is easy to get the bags out of the car and into your room. We were perfectly happy. It would be better if the wifi Internet was free as we have found in most hotels during this trip.
Outstanding location in a beatiful building and convenient parking facility. Room was ample and comfortable
I was very disapointed about the service at bar/coffee shop
Excellent location in relation to the Cathedral and other principal sites. Public spaces were spacious and comfortable. Air conditioning in the room was less than effective.
The staff were very helpful and friendly and most spoke good English. The hotel was very comfortable and close to the Cathedral and other places of interest.
Very well placed for old town while being easy to access by car without going into old town. Beautiful public rooms. V G value. Unacceptably high price of breakfast - went out to eat.
Very helpfull staff, clean and excellent locationto visit the city (100 m to the Cathedeal).
Loved the art theme of the hotel. Location was great - close to the Cathedral, that was our primary destination. Great breakfast. Nice to have the price be less than quoted. Hard to find. (We asked a guy for directions and he said "follow me" and took us directly to the door.)
The close proximity to all the attractions and the friendly staff.
Low cost of meals and hotel We had to change room three times, carring on our luggages befora to have a cleen room. The first was used (peanut shels, used glasses), the second with 3 beds had not enough space to move in. No room staff to clean the room. Good reception staff.
Location very close to Cathedral. Spacious and clean rooms. WiFi working 100%. Gave us a room near the elevator and we could hear it all night long! Not good! Room was a bit old...
Nice, clean, solid hotel ... ask for room 210 - it's a very big double! A little past its glory, needs an updated remodeling, kind of over-priced for how old n stuffy it can be. Hotel parking garage is tightest I have ever experienced in Europe - not for the faint-hearted!
was there only one night, very central, would come back again.
all good no kettle
Great hotel and lovely location sound proofing between rooms was not good
Staff was extremely friendly and helpful No bad comments
design, space, cleanliness, comfort of the room hard to access by car, added parking fee
The junior suite was fantastic, very big and comfortable.
Superb location in old town of Burgos.Attentive staff. Excellent breakfast. Good room. Hard beds. Expensive parking.
Wonderful location to explore the city Parking extremely difficult in unusually small spaces.
The room was very nice and the rate was excellent.
Superb hotel for visiting the city. Very quiet, in spite of being so central. Restaurant very good and the set menu good value for money. As others have said, it is not easy to find. The best thing to do is park outside the pedestrian area and then walk to the hotel.
Very difficult to find the locvation of the hotel.Satellite navigation took us straight to the road but there are no signposts so took 1 hour to find.When we rang in the reception was not very helpful.
The room they offered me was a 2 level double It was nicely decorated and it had eveything I needed. The floors were wood laminate as you enter the entertainment room (has sofa, chairs, desk, tv and closet) which was very nice. Then you go up the stairs to go to the second level which are quite nice. Other than this, it was a great hotel. The customer service was excellent. The woman at the front desk was extremely helpful with sorting my transportation out for the following day as well as showing me how to get around the city. The only thing not so great was the other units that have the stair case or laminate wood floors next to me or above was very noisy. So some people got in very late and woke me up a couple of times.
very tasteful decorated both rooms and common parts, in the middle of the historical centre, availability of garage, a great experience. Also dinner (special menu) was exquisite. Prices of the restaurant are not cheap but you get a great value.
Great quirky hotel. The decor was lovely especially in the restaurant. Staff were great. Good breakfast buffet with plenty of variety. The location could not be better opposite the cathedral.The restaurant was excellent if not cheap. Getting to it is not easy and the underground car park has very tight corners.
Easy access to the historic cathedral and city centre. Availability of hotel parking
Quiet and well control security. Without wifi / Internet access in the room.
Proximity to Centre of the town Room smelt a bit damp
The hotel is wonderfully located opposite Burgos's main attraction, the cathedral. It is also just a few minutes' walk from the heart of the old town with its tapas bars and restaurants. The style and decor of the hotel itself also fits splendidly with the mediaeval atmosphere and the area. I would certainly recommend it.
Central location No
Location is the only real feature that we liked; breakfast was better than most but not exceptional Absence of a Bar and snacks during the day and very late opening of the Restaurant after a very long journey, also the very high Dinner prices - we ate elsewhere.
Room was facing the cathedral. You opened your window and there it was, right in front! Room was confortable,even luxurious, but without frills- but that was the idea, as formerly it was a convent. Good breakfast selection. Lovely free illustrated maps of the city from reception. Irritating reception staff,but that was probably just me. She did everything to be helpful. and knew her stuff.
The helpfulness of the staff, who kindly put on the fantastic buffet breakfast half an hour early because we had to leave the hotel at 7.30 a.m. Nothing was too much trouble and with the added bonus of a very comfortable room and a great location overlooking the cathedral our stay was perfect.
Great location. Free internet access. Two separate buildings. Terrible coffee at breakfast.
Very comfy pillows and the location could not be better
this hotel is located very near the cathedral and it's inner really cool with modern interia.
excellent location just few meters from the cathedral yet very quiet area, very spacious room, great design and bath amenities.
the building was very nice, modern inside end classic outside, with a beautiful sight of the river
A very pleasant hotel, very well situated. Parking reservation is of primordial importance.
location, unfussy style
The location was very good for sightseeing. There were cafes and restaurants nearby. The reception staff were helpful. RENFE station was moved to a new place in the winter of 08-09; the new one is very far away from the central of city and the hotel, so taxi was necessary to go to and from the station. No problem.
excellent location, car park on site, roomy address not recognised by satnav, had to phone and receptionist asked if I had GPS and said try this address..... breakfast a bit sparce, coffee stewed
very constricted car park in hotel with little public parking available
very nice hotel and room, great location. The free minibar was a very nice touch no complaints, a lovely visit
Returning to a good friendly hotel
I have marked the hotel down in comfort only because of the dreadful noise of drunken revellers from outside which, due to its central location, is likely to be an ongoing problem. We were awakened several times in the night. Otherwise an excellent, reasonably priced hotel. Only the noise from outside. Otherweise I could not fault it.
The location Whilst the main areas were charming the rooms were rather dated
The location was perfect for access to the Cathedral and local restaurants. The breakfast was very basic with little choice available
Stayed only one night,not long enough to make informed comments The noise outside the hotel,people yelling and drinking untill 5am!For this reason we stayed only one night,not the three booked.
Ideal location in centre of Burgos. Very friendly staff Noisy at night (especially Saturday) with partying in square outside - which is the downside of the ideal central location!
very friendly and helpful staff
Everything was perfect. The hotel is very convinient located in the city center. The room was spacious with a huge bathroom. Everything very clean and tidy.
lovely decor and atmosphere, very friendly staff
Everything except from the noise from the huge contraption in the internal yard - unfortunately my room was overlooking this unsightly contraption!
The Room is Spacious, The manager at the buffet breakfast is very friendly with smiles all the time.
Very well situated, friendly staff, clean room Walls pretty thin
All the staff were helpful and pleasent
very convenient to the cathedral and other central areas.
exploring around burgos, food drink , relexing . could of done with a swimming pool
Well modernised, useful facilities eg free internet ADSL connection in bedroom, good central location, helpful staff
Good location, good cable internet connection. A little old, no frigobar.
We enjoyed our 2 night stay. Good sized modern room, quiet, close to City centre and cathedral. It provided all we ask for in a hotel
The room was of a good size and quiet; the staff were very professional.
it looks quite modern and new. And just next to the cathedral. Price/quality is good if you stay for one or two nights. the room is quite small and wifi worked only in the bar downstairs. And they ask you to pay while check in for the room.
Location in the reallly city center Wasn't clean at all!
Very well placed, close to the wonderfull Cathedral and in the city centre; nice, friendly service, interesting design, good price Some lack of space in the room and at the reception