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The hotel is very nice and the rooms are big and confortable. The staff is very incompetent, they gave us the wrong keys, they asked to pay for the rooms upfront and at the check-out they asked the money again, it shows that it is a new hotel and they need to learn more.
Most of the hotel staff didn't speak english.
This was my 3rd stay here. I like it's proximity to big commercial centres (Arena Plaza, IKEA, Budapest fair etc.) and easyness to reach from airport, Keleti railway station, city centre and M5 highway. It's an amazing value for money, for a 4 star hotel! Finally, I like it's interior... No wine glasses in the room, although they offer hungarian wines in the minibar. Asked through reception, but it didn't work since the restaurant was closed...Quite an ordinary thing, I don't understand why they don't put two glasses in each room.
The hotel is brand new, rooms were nicely decorated, bathrooms stylish and clean, reception staff was helply and friendful. The hotel has just opened, and was not completely ready yet: the restaurant was not open and neither was the skybar or the health center. I know that the price I paid reflected this though. The location is a bit unconvenient, unless you're visiting the expo of course.
Perfect rooms.very nice view If u havent car ,to go in city u have to ways:by taxi or metro and buses.the second way want a lot of time...the first way want money
excellent money value; brand new, refurbished, very comfortable
clean, well equiped room
The breakfast is perfect. The air-condition does not work at all and the room is more than 28 degree in the evening! And when we checked out, the hotel claimed to us that we have taken a lot of food from their mini bar, but we actually never did. Anyway, it was solved in the end and we have to sign a kind of statement...
Very nice and modern.The breakfast was good.The staff was helpfull.
Clean and comfort hotel, great value for money.
Very modern, very clean, friendly personal, I've stayed in this hotel only one night and everything was exellent. Pets are allowed which is also important for me. My dog and I enjoyed our time.
value and price internet did not work prperly
Very elegant, clean, comfortable hotel. Polite and friendly staff. Amazing breakfast. Rooms are modern, comfortable, warm, cozy and very clean. Easily accessible, with parking. We recommend it to everyone.
New hotel,very pleasant,great staff.Highly recommended!!!The room was so clean that i had to get my shoes off!!!! The metro might be a bit annoying till 24.00,but nothing major.
The hotel is very well put together and the stuff are extremely helpful. All of them speak English. This is a challenge in Hungary. We had an issue with the shower and it took only a few hours to for the issues to be resolved. They even ask us if we are OK exchanging our room if they were unable to fix the shower. This is a great place if you do not spend too much time in the hotel. It is 4* after all. It worked great for us. We will definitely stay in this hotel again if we visit Budapest. There were only a couple of things we did not like. 1. The Free Parking is very limited even though there is plenty of parking in the nearby small streets. That is where we parked our car most of the time 2. The pillows were bad we asked for 2 extra per person..lol
as we have booked the appartment, we also had a small kitchen but the cooker didn`t work properly, and the room maids didn`t even tray to emty trash out of the boxes
The location isn't too bad if you have a car. This is definitely a hostel, not a hotel. Still can't figure out why they call it a "conference centre". Breakfast was a joke and cleanliness is a foreign concept to them. I do not recommend this to anyone. True it costs 45 EUR a night, but I had stayed in much better hotels for this price.
Access to swimming pool and sport facilities. Food and the restaurant area.
yes,to go to the pool we had to buy a had
The hotel are safe and silent. For example, they ran out of fresh bread very quickly in the breakfast time.
Excellent Staff. This Hotel is actually an old college dorm that has been remodeled. It has an indoor pool, gym, Computers, cafeteria. Everything that a large US college would have... and the price..... outstanding
The breakfast was substantial and the manager of the cafeteria who was very helpful and friendly. The bed sheets were dirty, the toilet seat was broken, the hotel is difficult to find contrary to its description and the staff at the reception was particularly unfriendly.
lack of food on Breakfast, not very clean rooms.bar closed at 9p.m.
indoor swimming pool, fitness, sauna
Very nice and friendly ,the distance from the city was strange at first but good when you worked out the underground.The lack of local nite venues was a problem ,if the hotel established bar and lounge faciliaties would have been great. Lack of facilitates at night as it is far from the city and public transport ends pretty early.
Very close to the subway and a supermarket. Rich breakfast. The stuff satisfied all our requests and speak English . The beds were comfortable and the shower satisfactory. Very good value for the little you pay. Noise from the train and the road .
All stuff were very kind, good location from metro station(only 5min walk). super market, gas station and fast food shop are next to the hotel. there was a water leak from shower room. noise from rail way.
Convenient position, excellent service from staff Plumbing was a little eccentric
good connections (underground, tram, bus)
the room. the internet connection was really bad.
parking lot Wireless internet does not work, payment required in advance, big noise from the street, no TV stations to chose from ..
The best thing here was that the hotel was close to the main bus station. The metro station is also not far. There is traffic noise.
I like nothing about this hotel exept location. It only suit people who arrive Budapest by international bus after train train or bus services ended. If you arrive earlier with local currency on hand, please get into the city. Don't stay at this hotel. You will find yourself wasting your money. Hate everything about the hotel. Old facilities, dirtiness, and atmosphere. Very spooky with loud train noice during the night.
poor furniture,bad smell....too far from city center i didn't like at all
Courteous Staff, Comfortable Room. Convenient for Airport. Good Restaurant Close by. Would have liked tea making facilities in room as we had to leave too early for breakfast.
The staff were very pleasant and helpful No airconditioning in the room, too noisy due to promixity to train tracks.
The staff was ok! It is near a railroad and the train is noisy. The breakfast is poor. The parking is 4 EUR and it is not guaranteed that your car is safe. It is quite far from Elisabeth Square.
parking for car
Room was too noise, could not sleep. Staff did not help to resolve this problem. Staff was unpolite.
Staff pleasent and helpful. It is not an Airport hotel, it's a long ride from the Airport and very hard to reach by public transportaion. There was no airconditioning as advertised although there was a refrigirator which was not advertised.
We particularly enjoyed the price (i doubt someone can find a better one) 1 apartment with 5 beds for 56 euros each night (including breakfast). The location is also good cause you just need to walk for less than 10 minutes , then take bus nr 9 or 109 and within 20 you're in the center! I read that the hotel had been renowned recently, but probably they forgot to mention that the apartments didn't make part of the renovation! the furniture surely belonged to the soviet era!But for me the price is always the most important fact, and in that field they were the best!
The location, parking possibilities and the breakfast. On the site, it was mentioned that there is internet connection in the rooms. In fact, no internet in the rooms, except in the lobby, for a price of 100 Ft / 10 min. Being located in the vecinity of Hungexpo, the hotel would be an excellent choice for exhibitors and visitors, but the lack of internet connection in the rooms is an impediment in this sense.
It was a clean hotel in a quiet place. They provided decent breakfast and the staff was friendly. The place is quite far from the center of the city and travelling takes some time.
If you are having a car this hotel is the best option for you. It is very good positioned, free parking lot. Room was very nice and large with very clean bathroom. I would prefere having nicer breakfast and better language skilled stuff.
The interior of the rooms include the accessories are well, we have got a great LCD tv and the bathroom is quite ok. We have got every day new towels The owner of this hotel must invest in his staff. They act not proffesional to the paying guests.The breakfast employee is very dirty, she served us almost cold and old coffee, rotten tomatoes and sometimes second-hand ham and eggs and also bread caps . We know the price is incuding breakfast but it isn't very fresh. The roommaid doesn't clean the room very well. The beds are very hard(we slept on the bottom of a box spring with on top a very thin flannel blanket, we've asked for a double duvet to soften the hard bed.