Good location, very nice designed rooms.
nicely located in a back road of st-gilles's chaussée de charleroi, room very spacious and quiet mattress not very firm, tendency to meet each other in the middle
personel can not speak english well enough breakfast was late I could not have breakfast during my stay
The young man at the reception was very nice. The place was cleaned and close to tram. Ok for a night or two. There were very few TV channels that worked, most italian and french. The flow of water and the hot water did not work properly in the 3rd floor. The internet was unstable. A very modest 2 star.
This is small hotel, probably family owned, with excellent staff. There is not much fuss here - you are simply left to get on with your stay without complications.The breakfast is good, the rooms clean and comfortable and there is satellite tv in each bedroom with a good choice of channels, unfortunately not many English channels :-( but we weren't there for TV and my partner is German so she had a good few familiar channels from home to watch. Not really, perhaps directions on the website could be a little more clear in stating on which street the hotel is located and the hotel could do with a proper sign to identify it and make themselves a bit more obvious.
the location is good and we can get move around town with no problem nothing specialexcept for the phone was not wroking in my room
Everything is ok for this price. The only thing that I don't like is it's being a non-smoking hotel. Of course that's not a big problem, because everyone knows that smoking kills you.
We attended the nearby Bruxellensis festival and the location was ideal The double room was a good size for two people and despite being at the front of the building, noise was minimal The staff were friendly and helpful A good solid local hotel Breakfast was plain but filling In our opinion the pillows and beds were too soft The water pressure in the shower and taps was too low More options for breakfast would be better
wifi internet access
Vintage hotel has personality. Nice atmosphere, excellent location, good breakfast
Brand new we stayed on the first day. Breakfast in the price was good. Centrally located and near metro station. It seems as if the owners were new to hotel keeping. No bannisters to the narrow staircase to the third floor with dark carpets which made it difficult to see the stair edge. No glasses in the rooms for drinking water. A triumph of style over substance but no doubt experience will improve the decor and make it more practical. Paying the bill took five minutes on the computer at the desk.
the breakfast , the design of the hotel , the location closed to the center of the city the weather ....
The design and the decoration in the rooms Very little space, the room was very small for its price, the absence of a small refrigerator and the lack of a decent work space inside the room. This hotel is definitely not aiming to the bussiness people in Brussels.
Very friendly staff, well designed hotel in a good central location.
The hotel is central for restaurants. The rooms are spacious and clean.
nice staff, cont. breakfast ok, cheap No air conditioners or fans.
Inventive and creative interior design. Good value; well heated in winter. Very friendly. A degree of originality.
Nice location, good quality. Not a luxury hotell, but very well developed concept. The room was not big, but clean.
The facility and its comfort
Room facilities , near city center , very clean
Excellent hotel all round
Very professional hotel staff - helpful, nice, good english. Comfortable beds, nice view from the window, good location.
The breakfast is abolutely first class! The hotel is located very well for a city sightseeing. The staff was not very courteous. The "normal" prices (without any special offers) are far too high.
Upon arrival we were told that our suite which we reserved was a bit smelly. They offered us a standard room at a lower rate or could move to their 5-star sister hotel 200 m down the road which we did. We got their a nice suite. Staff arranged the transfer of our luggage between the 2 hotels.
Perfectly clean room. Helpful staff. Excellent breakfast. Well situated to museums, shopping and restaurants. Everything was just lovely.
Location, attentive staff Extremely poor sound-proofing, room cleanliness needs improving
The staff was helpful and professional.
The location is great, and the atmosphere is great too. Staff was a little cranky. World of difference compared to Manos Premier down the street.
The style of the hotel and the comfort of my room. Classic retro look, breakfast was very good in variety and delicatessens. I would go again.
Friendly and helpfull staff
Quiet rooms on the inner courtyard
Friendly staff. Nicely made up babybed was directly brought. Good location! (near daily market on Parvis de Saint-Gilles) Breakfast, no fresh fruit, bad coffee and croissants...
Some of the fixtures and fitings are worn out and reauie replacing
The locaton is quiet yet is close to the metro system and Gare Midi. Good restaurants within walking distance and the centre of Brussels is only 20 minutes walk away on foot. Efficient service and comfortable room.
right in front of gare midi, means direct access from airport. walking distance to all sights of Brussels. Very friendly and welcoming staff. I arrived early and was offered a coffee until room was ready. 100 % Recommendation nothing to complain, really nice stay
clean rooms spacious rooms directly across the train station- best to get to Eurostar train nice breakfast friendy staff overall a nice place to stay.
Convenience got euro star No where to eat in the evening. Restaurant closed.
Within walking distance to the main square Close to Louise with amazing views of the city. Spacious clean rooms with hob fridge microwave and dishwasher and free wifi. It appeared that the manager was a fellow cyclist and suggested we take our bikes to the rooms to ensure they were secure. Didn't eat here but breakfast was available for an extra €14.
The location was great. The walls were paper thin. You could hear everything that was going on around you. The room only had a hide-a-bed, which was not clearly indicated at all on the website, and was not that comfortable.
your services and when i stay that ,i feel like stay my home not have
I really value the location. And that's why I've chosen the hotel. I didn't like the bed at all - it was a sofa transformed into bed - very uncomfortable to sleep; blankets were not in sheets; the floor was so dirty that seemed to be unacceptable for such type of hotel.
The location of the hotel
Very nice appartments with nicely furnished, free internet & conveniently located. Very friendly & helpful staff.
kitchen utensels is a little bit complete than before bath tub drainage was too slow
Good location, close to the metro and a nice panoramic view over the city just a few steps away from the hotel. Very strong and unpleasant scent in the room we first got in (may be it was a milldue under the carpet or a very specific smell of a carpet cleaner but we almost left the hotel. After airing the room out for hours it was not as bad.
Location, 1 block from the metro stop - sightseeing made easy! The apartment was well equipped and clean. In an apartment for 4 people, I expected to have 2 wc'S. There was only 1 unfortunately.
Location, kitchen with facilities, helpful staff. Internet (wifi and wired in the room) sometimes is not working.
quietness, discretion, privacy, possibility to prepare meals if necessary, radio and CD player lack of ventilation in the bathroom
Very comfortable hotel, lovely, stpacious room with good bed (top floor of hotel). Unfortunately no wifi reception in room , needed to move to the bar to do emails. Breakfast was excellent staff was very friendly. I come to Brussels often for work at the parliament and would certainly book Louise again.
My room was cosy with a spacious and nicely lit bathroom. During the past year the hotel has become a completely non-smoking institution, however, the when making reservations, the option of a smoking room was still available, which led to disappointment upon arrival. However, this could be a problem within the booking system and not the hotel's fault.
Nice location, next to shopping street, and also close to center (20min walk) Staff is not very friendly. Breakfast in the last 45minutes is not the same, selection is smaller, no replacement for foods that are already finished
People being friendly, breakfast ok, garage available Room very small (I booked double for single rate - the room was definitely a single room despite a double bed), hotel somewhat run down despite renovation being claimed to have been done recently, heating difficult to regulate, strange smell in whole of hotel (smelled like oil), did not get non-smoking room, no telephone list found in the rrom
very quite hotel central heating with oil smelled
Big clean en suite rooms; Good Breakfast; Staff helpful; Not far from Trams & Metro;
Low budget hotel. Good location for shopping and easy to get toCentral locations. In need of some modernisation in the decor in the reception and room. Needs a bit of life within the building. The suggestion of 'up grading' to an 'executive room '- a bit far fetched.
Nothing! Too much noise, terrible decoration, poor room quality
Value for money, Good breakfast. very small toilet/shower. Too long a walk into the city for older people, or those with walking difficulties
Very convenient location, took the train from the airport to Brussel Zuid and then walked just 130m to the hotel. About 15min walk to city center.Free wired internet and a good desk where you can work.
Free WiFi, breakfast included, conveniet location, friendly staff
No drinks available at the weekend - shops near by so no not a major issue
Because the hotel was new it was clean and fresh. The staff watched TV most of the time. The bar was shut almost all the time you could not get a coffee or water outside breakfast time. There was no water in the rooms no tea making facilities to compensate for this and we had to bring drinks in from outside the hotel.
The attention of the bar/ breakfast service Everything was OK.
Value for money was superb compared to other hotels in brussels. Free interenet access great. Breakfast good Area nothing special but not dangerous good location for eurostar
The close connection to the city centre Yes ! I did not sleep because of the noise of the trains. The windows need a better isolation !
It was conviniently situated opposite to the Midi station The neighborhood is not the best but this was irrelevan for us
Ideal location for Eurostar - 2 minutes on foot.
The hotel is very well situated near the Gare de Midi, close to the metro, tram and bus. Free Internet (cable) connection is available in the room and is reliable (much better than 2 years ago). The room was spacious, very clean, without any problem. Stuff is nice, breakfast OK. The lobby could be equipped with a WIFI Internet connection.
The hotel was clean and the staff helpful. Position is a bit further out than I realised but the tram service is good. On the second night the only food available was a three course meal. The standard menu was not available.
Water pressure in the shower was excellent. Good location in nice neighborhood. Excellent breakfast (cooked to order eggs). Room was very small and a bit run down; i.e. the walls need a fresh coat of paint.
Clean, comfortable, reasonable Food provided after restaurant closed Restaurant closed early
Free internet in the room and in the public areas (unusual for Brussels), excellent value After I checked out I got billed for a colleague's room (the hotel was fully booked and he had to move out, at which point they billed me since they did not have his card details). The reception did not seem to know how to fix this. Luckily my colleague was able to reimburse me in cash.
privacy they do not have any real food
Good service and reasonably priced room; free internet in room and lobby; only 15 - 20 minutes to most locations; overall quite good value for money in an expensive hotel town (i.e. Brussels) There was a distinct unpleasant smell from time to time, possibly from the sewage connection in the building to the toilet in my room. Also there was no Iron to use take out the wrinkles in my work clothes in the hotel or in my room. Since this is mostly a business hotel, this deficiency should be addressed (i.e Irons made available to guests) at the hotel
Room was quite large and clean. Parking entrance was very narrow.
I'm not giving best grades lightly, but this hotel is really excellent. From staff to services, breakfast, etc, just nothing to complain. Be carefull when using garage, entrace is quite tight, especially for bigger cars.
great bathroom! very friendly staff the location is a bit far, especially at night. we took a taxi from the center and cost 15 euros. the room had 2 single beds instead of 1 big queen or king bed.
Nice area, Nice hotel Large groups of bus tourists at breakfast
Courteous staff. Sparkling clean rooms. Excellent design. Welcoming manager. Excellent free internet access. Small shower stall and bathroom.
Staff were pleasant and helpful. The "look" was as I expected which I really enjoyed. Unfortunately, I didn't have the time to spend another night in the hotel which I would have enjoyed. It would have been handy to know the closest Metro stop and Tram stop. Or did I miss that info somewhere
Design and helpful staff. Easy access to metro 5 minutes walk and central train station - 2 stops with metro. Rooms were generally cold, especially the bathroom which was fully tiled and did not benefit from underfloor heating. Lack of instructions within the rooms as to where the emergency exits were.
New, well appointed, good location Still smelling of paint
Easy to find, close to metro station, big room with necessary services for a 1 or 2 night stay. No toothbrush, shaving kit or similars in the room.
Great location, very friendly and helpfull staff. I received quite a big room with a nice veiw. It was too cold in my room in the evenig. And nothing could be done with radiators to make it warmer.
Relatively quiet location near the inner city ring, good room facilities. No complaints at all.
Perfect funky hotel for the price. Room 508 had a horrible moldy smell, we asked to move and they seemed to be aware of the smell and had no hesitation in moving us at all.
Super breakfast Colourful setting Price : a very good value for money St Gilles quarter is a nice spot The shower's curtain, but it's just a detail (I would have prefered a Pantone one)
Well located near a Metro station and in shopping area Hotel must be close to a police station as there was a lot of noise from sirens. Breakfast wasn't included in the price and was expensive for a family of 4.
No hot water first night
Quality of the breakfast , location of the hotel in the center of the city no
Nice hotel good location staff were responsive There was a problem with the Hot water
central,confort,clean,excellent reception specially mrs ASMA EL BORJI ,excellent image of the hotel the bath room is poor in soaps and shampoing..the price of breakfast is high
The location is excellent. Close to all transport and shopping centres as well as good restaurants. It is reasonably priced as well. The rooms are not isolated as such is the adjoining room noise disturbing. The breakfast is of poor quality for the price.
large room. no hot water during 1 day!
The location was excellent. We only stayed 1 night so didn't have time to really assess the hotel facilities
Location and Value for money
Public parking is next door to the hotel. Breakfast is really good.
Cheerful pleasant staff
Friendliness of staff; size of room and facilities; breakfast; location - near Metro, shops, variety of restaurants, within 15 minutes walk of Brussels City Centre. Not really anything we didn't like, just that we could have done with more than one teabag with the tea and coffee making facilities and, ideally, two armchairs. But in general the hotel provided everything we could have wanted.
NH Stephanie is located in the Saint Gilles area of Brussels and located close to many restaurants, fine retailers and the Louise Metro Stop. Definately a GREAT value for the money. We walked everywhere but the Metro, Uber, and Taxi cabs were available if needed. It would have been nice to have breakfast included as part of the 10 day stay - Breakfast was 17 Euro ($18.00 USD).
Location is excellent, close to metro and just off shopping streets. Room was good size. We got a smoking room by mistake, it was a bit strong smell of smoke in the room, even with open window.
location and price no air conditioning
The rooms were large enough and the elevator reached immediately your floor. The food was good and it was plenty. We had two beds, and even if we tried to unite them, we couldn't sleep very well, because they were on wheels. Also, around the windows there was some mould, because of humidity. It was cold, but only because they didn't tell us at the reception that we could start the radiators.
Room was well equipped No air conditioning in room. Too hot and stuffy during the warm weather. Quite a lot of noise outside.
location staff, facilities, internet The facilities were poorly up-kept, the internet was extremely slow and the shower did not work. The staff was incredibly rude and they refused to fix the shower or allow us to change rooms the first day. The first few times we brought up the problem, they insinuated that the shower definitely worked, and that we were too incompetent to operate it. The third time, they finally had someone come up to look at the shower, and of course it was broken. Apparently one staff member's confirmation that our shower was broken was not good enough though, and they had to get another staff member to check the shower [which was still obviously broken] again. This whole process took around an hour of the little time we had in Brussels before we were allowed a new room. Furthermore, even after they acknowledged the broken shower, they were not the least bit apologetic for wasting our time and not believing us in the first place. As a last insult, they tried to charge us for items in the minibar that we did not take. Overall, it would have been a nice stay if there weren't any issues that needed staff help, but if something arises and you need the help of the staff, good luck because you'll need it.
Amazing staff, great room, clean and modern. Overall great stay. They really helped take care of me, and I couldn't have asked for a better experience. Excellent. And breakfast was amazing too.
Location of the hotel, very practical for my business time. I should have appreciate to get free internet connexion in the room for that price.
The rooms were very comfortable We believe that €25 to park the minibus was completel;y unnecessary. We also think that €20 per breakfast was far too high. We went elsewhere for breakfast so you lost out in the end.
Very quiet and clean room, nice bathroom, friendly staff, close to tube and city centre
location , breakfast, good weekend prices
The location is brilliant in relation to Gare du Midi. Very clean rooms. Good facilities for a drink or meal. The breakfast for 14 euros was very poor value in comparison to other hotels in Europe (where we stayed in hotels for over four weeks). The breakfast staff seemed very disinterested and did only what was necessary.
Great location right next to trainstation
Check in time 12.00 (it was only one hotel, the rest of them suggested 15.00) It was too noisy at night, but I was not supprised, because the main terminal was very close to hotel.
Clean and well equipped room and safe lockers to leave in the luggage room. I forgot my cell phone when checking out, but I could get it back 3 hours later at the reception. The reception was busy by group departures and I had to wait some while to check in and the room I got was a bit noisy.
Hotel location was superb, right next to the Bruxelles Midi station. Hotel room was large and clean. Very good value for price. Convenient store (Delhaize) two doors down.
Convenience, and ease of check in
Location was great for a stop over in Brussels. small rooms
the fact that it is near to the train, metro and shuttle station the neighborhood
The Hotel was right across the street from the train station. Very nice!
central location, close to station, fare price, not bad food room was very very hot and could not change the temperature, it was also very noisy outside
The cleaning service and reception and the staff were excellent.
Price, location Some furniture is broken
the nice atmosphere there. Unfortunately the noise of the building work which started too early in the morning on the building adjacent ruined our stay. No need for an alarm clock!
The location, near the train station very basic, poor signal of wireless internet, not clean enough, very unattractive restrooom
Photos on the website does not match with what the rooms really look like. Rooms are very scruffy, even if the toilet was nice and clean at least. Hotel is located next to Gare du Midi, but in a bad area of the city.
Excellent location and easy of check-in, rooms comfortable and clean although a little small shower/toilet but we only spent minimum time in rooms. no real adverse comment for city centre budget hotel.
The staff were wonderful and the room was very clean. It was frustating not to have the fax and the wireless internet everywhere since that was one reason we booked that particular hotel.
The hotel is near the train station Midi The renovation no done
Request for not to provide breakfast instead reduce the cost of room rent Breakfast
location is good - really close to railway station The hotel was too loud at night. I could barely sleep.
breakfast please try to do something at de side where is 304 there is a havy smell bad smell .