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The staff was very friendly! The coffee machine in the room was awful!
shower, bed, bar restaurant was closed
Everything was superb!! The staff at front office and the concierge desk excel and offer very professional service. Simply outstanding.
Everything was wonderful. I loved the special winter rate! That we had to leave.
The staff was excellent, especially the concierge (a 40 (?) year old man with glasses). The room is ok, but the TV has only 2 English channels (news) despite having so many other channels. It is quite expensive for the quality. No one should have to pay for wi-fi internet!! Room was not ready when I arived in the morning from USA.
All good, except internet price. Internet has to be payed in all locations. At least at the lobby it would be expected to have free access.
Expensive but typical euro pricing
Ideally located for my visit; great to have the Place Jourdan on the doorstep. Very comfortable bed, and good shower. When we needed a taxi straightaway, it took a long time (about half an hour) to arrive, and the concierge disappeared.
it was an Excellent Hotel. clean, quite. good location, good sttaff. NOTHING
the hotel was just nextdoors to the conference centre. A 5 seconds walk.
Extremely comfortable,good food and excellent service
The Hotel is located in a nice residential areas of the city, nearby eu headquarters, it is adequate for a brief visit for business reasons. The quality/price ratio is quite unfavorable, I guess because it is a zone in high accomodation demanding. For tourists, locations in the historical city centers are far more convenients.
Very friendly staff, excellent breakfast!
little park behind the building; nice reception hall lack of pay tv
Very bad breakfast: Bread was scarce (rapidly desappeared), tasteless coffee
Staff were very helpful and most welcoming
Good location in a relatively quite area, in good proximity to Metro station (Merode). Close to European institutions (walking distance). Nice large room. Gentle and helpful staff. Breakfast was good in reasonable variety. Very good price but only for weekend.
Location, staff, cleanliness, breakfasts No
the place of the hotel, the garden no vegetables with the breakfast
Central location, breakfast Limited parking
All fine, good location - I've stayed there for more than 50 times so I know what to do
Very convenient for many venues and it provides the basic facilities advertised - clean and quiet. Breakfast is a provided on a tray left at one's door - no problem with the idea but the rolls/croissants were of poor quality and one day it arrived at the wrong time (30 minutes early).
For a budget city centre hotel this was OK, nothing special but comfortable enough room, slightly tatty but clean. Good location in a lively area and with Metro right outside front door. The big bugbear I have is that the advertised WiFi connection "throughout" turned out to be confined to a poky little backroom on the ground floor. I'd booked it on the basis of having in-room WiFi and so was a bit annoyed about that.
Convinient location Unfriendly personnel at the reception. Internet connection is only in the rooms located at the 1st and 2nd floor, but public Internet is available only in the small luggage room without air condition and windows -it is very hard to work there. No breakfast rooms - breakfast is served in the rooms and is very poor.
Well located, very close to the underground station, free wireless, small breakfast included
Good location, near the European Institutions.
It was conveniently placed so that I could walk to my conference location. Furniture size is normal but room size is small. It's impossible to move inside the room without getting black and blue marks at your legs. Superficiously clean, but there are some areas in the room one can see but nobody can clean (for years). Only one heating (only on or off, no control) next to the bead far away from the separate bath. All installations are on-wall. Hair dryer in but didn't work. Clearance between door frame and door leaf alows looking into the room.
Free wireless internet was availiable; location of hotel is nearby the metro station, so easy to find; lovely green park is near hotel - good for relax and morning sport; very friendly staff; Very budget room. No soap in bath.
It was very conveniently placed so that I could walk to my business meeting, much cheaper than other hotels in the vicinity and within my budget also adjacent to small shops and other amenities. The standard of the accomodation is basic (appropriate to the price), clean and staff very helpful and pleasant.
The hotel was close to the metro station. The bathroom was clean enough. The beds were uncomfartable and the doors did not seem safe.
Appreciated sheets and blankets for bedding (not a duvet fan) The smell of smoke in the room