very friendly and always accessible to staff. Orderly and elegant hotel you have a little choice for breakfast
The hotel is simply stunning both inside and out and finished to an extremely high standard. The decor is beautiful and compliments the historical building. The staff could not be more helpful making all the necessary arrangements for us to enjoy our holiday. Our room was extremely spacious and comfortable, fitted with a high quality bathroom, creating a picture of modern elegance. Our stay at the hotel was truly luxurious and there is no doubt we will be returning.
We get room just under the roof with windows to the sky, this was really nice. We are using this hotel always when we are in Brno Maybe check-in can be little bit more faster :)
Really nice hotel. Room was amazing. Just in the downtown, with very good location. Breakfast was also really good. I can only reccomend!
Twin beds instead of a double.
It's a fabulous hotel. Ultra-hip contemporary design with generously sized, quiet and restful rooms with all the comforts you could want; very welcoming and helpful staff for whom nothing was too much trouble - the service was exceptional. The building is beautiful and very well located - a restored palace right in the centre of town near all the major sights and shopping/restaurants. Gym and spa not yet open. When they are it will be our perfect city hotel.
Fantastic design in an old listed building.Excellent service
The staff were very friendly and helpful. The overall hotel was fantastic. Very stylish mixing contemporary and traditional styles perfectly.
Wonderful new design hotel in historic building. Everything perfect. Restaurant wonderful, staff attentive and friendly. This is how a hotel should be! Sadly Spa area was not open. Otherwise all was wonderful.
The breakfast was fresh. The doors and windows of the room were secure. The staff insisted on cash payment and seemed confused over our reservation. The room was not made up for guests.There was no division between the bathroom and the sleeping area. There was no possibility of privacy - including the toilet - and no instructions for the complicated shower and bath.There was no plug in the sink, light over the sink, bedside light, or mirror in near a power socket. The shower flooded the room (and our cases). The sheets were brushed nylon. The taxi driver said the area was unsafe and advised against walking around.
Very helpful staff, trying to do the best at all times despite the language barrier (the speak German, though). A family feel - they treat you rather like a guest, not a client. Quite big breakfast but always the same - buns, cheese, ham, jam. The pencion is quite next to the immigrant ghetto and the tram goes through it, so the sights on the way aren't always pleasant. But usually there's no problem crime-wise.
Friendly staff - lovely ladies in their 40-ies, decent breakfast, though nothing hot served Rooms are rather cold even in early September, doors open directly outside. You'd better have your slippers if you want to use the bathroom - tile floor, very cold.
The staff were amazing as I stayed on my own they were more than happy to look after me. Arranging taxi's or anything. They completely went out there way for me. Very uncomplicated stay like larger hotel's. The small essence and personnel touch made it for me. Nothing at all would stay there again tomorrow.
The staff was very nice, the brekfast was very good, the place was quite. The room was not clean when we arrived. In 6 days nobody take the garbage, no clening of the room, no change towels, no check for any needs in the room.
very nice hotel, very helpful staff, good breakfast
clean and relatively quiet being in an outer quarter the environs were sordid
I liked this hotel. I value cleanliness and when I book online expect to see exactly what I was told I am paying for. Thats what I got, what the product said on the tin! Value-wise although I stayed on two other hotels in praque, there is no comparison. Location isnt great, but not too bad.
Good transportation links to both the city centre and the main railway station, making it very easy to find and get to when arriving by train ect. The hotel was very reasonably priced and I was very impressed by the quailty of the hotel for it's price. I would certainly consider staying here again in the future. Very impressed overall. Nothing of particular note.
Very well equipped clean big rooms! (safe, refrigerator, ability to prepare coffee and tee, even paper towels). Fast and reliable internet connection by cable. 1. The check-in starts at 14:00! We had some problems getting the rooms when we arrived earlier. 2. At the reception you don't feel at a hotel - it's a hostel at most. Attitude of the receptionist was unacceptable - very unprofessional and unfriendly.
The staff were excellent, friendly, accommodating and helpful. not the easiest place to find and they guided us to the hotel in perfect English, ensured that our car was put in secure garage overnight and even gave us chocolate bar to welcome us to the hotel!
Free Parking garage, availability of internet, proximity to downtown Room AC system did not work in two different rooms. Could be AC units were not turned back on after winter period. It was hot day and these are individual room units. It should have been turned ON by hotel management by 15-5
They gave me an apartment, which was available, despite the fact that I booked only a single room. This was really exceptional, normally hotels will not offer you better rooms even if they are available. The bathroom wasn't that fantastic.
I think there are a very high price for three stars hotel and for location.
The hotel is located in a quiet quarter. There is a garage included in the price of the room.
It had a central location and we were able to park safely and easily. The room was good and comfortable.
Very good value for money
Comfortable room, great location, Nice restaurant. Bar and minibar were expensive, free wi-fi only available in the lobby area, no tea/coffee facilities in the room, no ironing facilities in the room.
Beautiful historic achitecture and restaurants. Yes I find it innappropriate for hotel of this class and its excellent tourist location to have a small army of prostitutes hanging around in the lounge, reception and bar in the evenings. This gives a poor imprerssion to serious business people and tourists.
Room was too hot, heater could not be switched off, had to change room at 1am in the morning.
the friendly staff and the nice breakfast to go early the morning we left to catch the train we were totally happy
Hotel Staff provided an excellent service. The room facilities were off exceptional standard.
Right next to the main train station. Great location. Wonderful staff. Hotel showing some age, but it's clean and has all the modern amenities. 2 small beds instead of 1 big one.
It was central to the city and opposite the bus station which was very convenient. It was a nice hotel and was very clean. The service was not very good from all of the staff.
Good, comfortable large bedrooms Smoking in the lobby and lounge
Great staff, very friendly, very professional. When the parking ticket machine didn't work, the staff let me park for free in their area. Great breakfast, very good AC, great room. Not much parking downtown and the parking ticket machines took my money without giving me a ticket. But when the hotel heard that they let me park for free in their lot.
This is a very smart hotel for the price I paid. The restaurant was lovely but nobody seemed to use it.
The pivnice (beercafe), the bar and the parking of the hotel. No fence around the parking, no (general) computer to email for people don't have wifi
location off the traffic Unfriendly receptionist at check in; rather poor choice of breakfast with very bad coffee
A good hotel I would use it again - bathroom a little small but not a problem the restaurant meal was excellent.
Breakfast little bit poor
The hotel is clean and tidy as expected The bedrooms were too hot and there were two (very obvious) prostitutes working in the bar
It was very near to the fair.
Price, Staff. Inexpensive cab rides to city sites. Breakfast, no safe in room.
Breakfast, clean rooms Unfortunately beds were noisy and uncomfortable, small pillows ...
Bathroom very very small,2 star hotel at most.
Very good hotel nearby the fair trade place BVV Brno
Almost everything, including the reception staff The restaurant staff was very unprofessional during breakfast.
We were visiting friends nearby in Brno so location was a priority with all the roadworks in the city.Very good breakfast & attentive staff None
Ideal for visiting races at Autodrome circuit, clean rooms with very good shower, good breakfast, free internet.
The hotel is stinky, people are smoking everywhere and the room which supposed to be for nonsmokers was stinky...
nice rooms, good breakfast. easy parking. if you are with car i recommend
The rooms where supprisingly ok and clean. The breakfast is discusting. The mosquitoes are in large numbers on every item. The "individual" packagings of butter, jam, cream are unther a protective cooled bulb, but the ham and cheese are just on a plate with mosquitoes. I tried to explain the staff they had at least to inverse this but they totally didn't care. When throwing bad tasting water in a "stone fountain" 4 cockroaches came crowling out...
location, value for money
Comfortable bed, good location for my business
I liked the access to the wireless internet and that everything was in hand I didn't like the fact that they gave me a one kind size bed room when I asked for twin beds.(I came with a male friend)
very good restaurant, huge beds location - its far away from centre; no view from our room; it was hard to find this hotel
Convenient location near to tram line with plenty of parking Exterior of the hotel did not match the high standard of the interior
The hotel and the restaurant is perfect!
The staff were very friendly and helpfull. Food was good. Hotel was very clean
Staff were helpful. Restaurant was good. Courtyard restaurant was very pleasant. Room was small. Public areas were not air conditioned - vey hot. Some distance from centre.
location - rounded by highways from 2 sides and a car repair shop from 3rd and a shopping mall from the 4th
Waiter at dinner was professional, suprised himself that hotel do not offers local drinks. location out of town, near con struction site - you can hear works since early morning, mix of hotel rooms with bussines officies, very loudy in the morning, lack of any information at breakfast - once you finish your choice of buffet you cmay learn that hotel offers also breakfest 'a'la cart".
Food @ the Restaurant was really good. Free parking space. Free wifi. Really small rooms. We had a double room but hat difficulties where to put our luggage. The breakfast choice isn't very good. a lady works there and looks after the buffet but if there are for example no fruits left she doesn't get new ones. Bad coffee.
Service was excellent and the rooms were perfect and comfortable Check in and check out hours they should re-adjust this...
Flexibility of personal and friendly accomodation. Breakfast is quite good and restaurant extraordinary good.
It's a design hotel with a lot of attentions for guests Difficulty to find it
Very nice and helpful receptionist as well as other members of staff. Hotel restaurant offers great gourmet experience high above the Czech standard. All for very reasonable prices. Nothing, everything was just perfect!
Good kitchen, good hotel room equipment, nice area
we have stayed here many times over the past 8 years and it is always excellent. Breakfast is fantastic and the location for our visit is perfect, right on the lake with little cheap bars and restuarants all serving traditional food and drink. It has really gone up in the world since our first stay in 2002 when it cost £12 a night, a beer was 12p and a meal for two was £2. It has increased 4 fold but worth every penny and exceptional value The hotel has turned in to a 'wellbeing spa'. These customers take preference over hotel guests and that was a little frustrating. It has also tripled in price in 3 years so I hope they don't eventually price themselves out of the area.
There is an excellent restaurant down the hotel, just by the lake.
Very helpful and friendly personnel In the dark it was very difficult to find! When you leave the motorway it's not indicated.
Good size rooms
The restaurant is excellent. A little bit scuffed.
Not much i'm afraid...very dissapointed..not child freindly at all
The are was nice. NO
Lack of Air Con
Nice located, with beautiful lake view. Rooms are renovated, well-equipted, clean and nice. Big choice of food for breakfest which is included in the price. Big tarrace available from restaurant. There was a wedding when we stayed in Santon, but nothing could be heard in the room, very quited. Very small elevator in the part of the hotel where we were accommodated.. Old-style hallway.
Very good standard of room; helpful desk staff. Smoking areas not acceptable.
My stay at the Hotel was for business. I was able to meet with colleagues for business discussions at the hotel.
The location is really good. Near the old town, across the street from the castle. The food was ok, the rooms pretty nice. Coffee at the bar downstairs is really bad, they serve it in some old communistic cups.
Location No complaints
Comunistic stuff without smile, dirthy pool. If the room we have got was Premium, I can´t imagine the size of standard one.
good position in the city and good brakfast very difficult access due to the road construction
The room was perfectly adequate for the rate, liked the large bathroom. It was very clean, comfortable and the location was unbeatable! The other hotel in the immediate vicinity had a much more updated, modern decor (Comsa Hotel) for very little more money (we visited friends who were staying there, so saw for ourselves)
Very good location. Nice and clean. Comfortable beds. Good breakfest. Very unprofessional front desk staff. Maybe someone should tell her that smartass remarks of the personal nature are not such a good idea in the upclass hotel of this nature.
The gym facilities No
As a business traveler I like when everything goes right when I arrive to the hotel which was the case. I arrive late and the restaurant was still open with a nice carte. Hotel staff was pleasant, polite and smilly.
The Sauna, The complimentary chocolats, the efficiency of the staff.
Nice and tidy hotel. Good restaurant. Parking gate not working properly, always some problem. Internet in room not working. 5-star? maybe not.
All the personals knows english and Always Smiles
The staff are very helpful and friendly
close to the exhibition centre. the food in the bar area was not of a good standard.
Hotel quality, it's the only in Brno to have a decent dervice, and smiling personnel at all time. Regularity is the key word Small Fitness and sauna facility
Computer access The Air Conditioning did not working, The Room refrigerator did not working, Some times the parking card did not work.
At the reception they spoke Italian
Nice comfortable rooms and friendly staff. They all speak many languages in reception so no problems there. Bit of a walking distance from the town centre but good for building up an appetite...There is a tram (no1) which you can catch into town 10mins walk away. Our bed linen was not changed at anytime during our stay. You get tea and coffee sachets the first day in the room but it was never refilled thereafter. The room was not vacuumed very well either bits everywhere.
Very Little Classified as 5 star with 3 star amenities and service
It was close to the city centre (15 mins. walk). in a broad tree-lined but relatively quite street, which contained a series of restaurants cheaper than those in the centre. Very new hotel. Comfortable room, with small bathroom with excellent shower and bidet. Good breakfast. Friendly, helpful and knowledgeable staff. Bathroom had some poor design features, and the room safe refused to work. Breakfast room was very chilly, due to air-conditioning.
Good service and quiet place, excellent breakfest and in walking distance from the centre Non availability of CNN, Eurosport and other news in english
breakfast had a good selection of food every day
Great location. Good breakfast. Fine rooms. Good service.
Service minded staff and the location of the hotel is close to everything in a very nice and quite area of Brno.
Location was the prime factor i.e. near the city centre. Also it was good value for money. Warm breakfast juices seem to a feature of eastern european hotels and this wasn't an exception.
Close to town, very nice food and rooms are comfortable We didnt get all that was included with the luxury room but still had to pay for luxury room.
City centre location. They were helpful in getting taxi trips sorted and with translating - staff spoke English well. We only stayed for a weekend as we went for a wedding. The rooms were pleasant with high ceilings and a modern finish. The breakfast area and selection was limited. I think that they were not very busy so it may have been difficult to cater for a few people. The ‘fresh’ flowers on the breakfast table had mould on them they had been used for so long. But all in all I would go there again if I needed a middle-range cost-effective base for my activities. I would not choose it for a romantic or ‘special’ hotel stay.
A very clean , well run hotel . Situated in a quiet street but only 5 mins walk to the centre and 10 mins to the bus / railway station . nb . Bus no 76 to the airport runs every 30 mins from a stop inbetween the bus and railway station . The breakfast was excellent ; warm eggs and sausages !! The room was sound proofed , the bed was comfy and the shower very powerful . A bar directly opposite but try Vegas bar at end of the street ; free bowl of soup as soon as you sat down !!! Could not suss out the tv ; Looked for sports channels !
We liked the good services from the hotel staff. We liked that is was in very short distance from the city center. It was written that wireless internet is available in public areas, we couldn't find it.
I't was like royal, to come in and see the glamour in reception! I knew immediately that I can enjoy!
The room was nice, typical of a 4-star hotel. There was a balcony, which was a great plus (seemed that every room had one). But especially great was the wellness centre that you could book for yourself and the whole complex (sauna, steam sauna, jacuzzi, solarium lamps) cost only 450 Kc an hour (up to 6 persons). And there is a bar with 2 bowling lanes open till 2am with very reasonable prices.
Great stuff, very good breakfasts, wifi internet for free everywhere. Amazing.
The hotel was easy to get in and out of quickly. I was in town briefly on a business trip and It was ok for a 1 night stay. The hotel was recently renovated so the rooms and areas are new and clean. While the rooms are newly renovated I don't think the plumbing had been upgraded as the water in my sink and shower had a yellow a very distinct tint to it making me think the plumbing was original.
I though the hotel fulfilled the expectations of our party, in both style, confort, cleanliness and value for money. Additionally the breakfast was very good and comprehencive NO
The hotel is modern and a room was clean with a very comfortable bed. However the hotel is not in the center but easy to reach by tram in 10 minutes (tram no. 1) I definitely want to mention that the price what we booked on booking was not the same as we paid in the hotel. It was very unpleasant when we faced with the fact that we have to pay eur 150 instead of eur 136. (originally price on booking) Still do not accept and understand why it is happened like that however we paid the higher price. And also the hotel do not accept euros only local money.
I like the rooms and breakfasts are very good. If you want the room with aircondition, dont hesitate to ask on the reception. Parking for free and wifi internet also - everywhere. Nice bowling.
I have got confirmation but unfortunately when I came to a hotel a receptionist said that they don't have free room for me!!!!
The hotel have parking space. There was too much noise because of reconstruction works, the price did not include air conditioning
friendly staff, good breakfast, kettle and microwave in the room
it was good and comfortable no
It was clean and reasonably well appointed but probably falling short of 4 star status, situated in a non-descript out-of-town area but very close to a Tesco Hypermarket and shopping centre. It's location vis-a vis the city.
Hotel is comfortable, rooms are nicely fournished. Wifi avaialble in whole hotel. Small dinning room.
Receptionist are really kind. Rooms are clean and confortable. Nothing.
I stayed there for 4 nights during the fairs exhibition in a double room on the second floor. So room was nice equipped in new furniture and the kitchen corner with microwave. Flat tv set as well as wifi for free was a nice surprise. The bathroom was enough big. Free of charge car park is also one of Vaka's strengths. Firs of all - Vaka present itself on a booking.com as a hotel but isn't. In fact It's a pension. The list of deficiencies includes items like the missing restaurant, very basic breakfast, room cleaning every second day, location in between a Tesco supermarket and a concrete plant. The noise of passing trucks could be heard since 5am. The elevator didn't work correctly, better go by stairs. The price compered to services is significantly too high.
Rooms were very new and pleasent. The first morning the hotel manager made a specific point of asking us if everything is ok. There is a mall right next to the hotel with a 24 hour Tesco(nicer than the big one in the center of town), a bowling alley, a food court and a Kaufland Supermarket nearby. Location. If you have a car the location is perfect. The closest bus does not go to any place of interest. It is about a 10 minute walk, uphill, to the nearest tram which takes you to the center of town. On a nice day if you have time you can walk to the city center. It took me about an hour. I did enjoy the walk. I chose it due to the proximity to the vet school. Price should have been a bit cheaper due to distance from city center. Weird (but clean) sheets.
All perfect, clean, frendly and quite.
I really enjoy my stay in the Hotel Vaka. It is a very peaceful hotel at the end of the City in the area of tesco supermarket. So, it combines many alternative things. Using buses and tram (8 minutes walking), you can go everywhere in Brno. Moreover, since the market is so near, you can buy whatever you want. Considering the parking area is really very very sparse.
Right next to biggest shopping mall. Many restaurants. Not quite finished building-still has construction vehicles in yard. Not attractive at first glance.
Good location very close to the center Hotel needs updating.
a bit old-fashioned, but nice atmosphere upper levels too hot in summer, lower levels - too close to noisy street
nice location the breakfast was bad.
Very friendly helpful staff. Nice place.
It was my second stay there. Nice place for normal price in the center of the old town Sometimes the noise from the street is higher
Was very central Needed some air conditioning
central location, comfortable room poor breakfast
Locaton is excellent. Although retro stlye is trendy these days, the furnishing, design, service level seems belonging to somewhere between 70's and 80's. Only pricing level is uptodate or even higher than usual.
Location to shopping ,public transport. Just a little dull on walking in but after that fine
It is in the center vof the old town and all historical places are very close. In addition, there are many shops around Sometimes noise from street is higher
The location was great and the staff very friendly Parking was not "available" and we had to pay for it.
We arrived late in the evening and were friendly welcomed at the reception and processed quickly.
The room was a little bit small, but comfort.
Friendly staff, good location near city centre
Location Staff, no hot water, bar closed early. No change of towels.