Overview

Mercure Bristol Grand Hotel

Broad Street, Bristol, BS1 2EL, United Kingdom
+44 871 376 9042

฿ 2,445+

Overall guest ratings

7.5/10 Good
Based on 3,749 reviews

Review highlights

  • 9.2
  • 7.5
  • 5.3
  • 5.3

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Mercure Bristol Grand Hotel has had an extensive makeover giving the historic Grade II listed building a stylish and distinctive new look and feel for 2017. The 182 room property's fresh interior draws inspiration from the city's independent art scene and the building's rich historic past to create a classic yet contemporary finish. Keepers Bar & Kitchen features solid wood and metal fittings and serves much loved British meals using quality, locally sourced ingredients and a wide selection of drinks.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 3,749 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
    • 5.9 "Vibe was decent."
      5.7 "57% thought the atmosphere was somewhat friendly."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.3 "Sufficient business facilities, according to 63%."
      5.4 "54% said the handicap accessible facilities were average."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.3 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 5.3 "Internet is average."
    • 4.9 "Not very comfortable."
      4.2 "58% said rooms were small."
      2.6 "74% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 4.9 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      4.2 "58% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      3.7 "For 63%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      2.7 "Air conditioning was criticized by 73%."
      2.5 "75% thought the tv was sub-standard."
      3.8 "62% were unhappy with the view."
      2.3 "77% were unsatisfied with the kitchenette."
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    Overall rating

    7.4 Good
    Based on 2,286 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
    • 5.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      5.2 "Only 52% said rooms were big enough."
      5.8 "58% thought the bathroom was big enough."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 5.1 "Average value."
    • 5.1 "Vibe was decent."
      5.6 "56% thought the atmosphere was somewhat friendly."
    • 5.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      3.5 "For 65%, the rooms looked old."
      2.4 "76% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
      3.8 "62% were unhappy with the view."
      2.9 "Air conditioning was criticized by 71%."
    • 4.5 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
      2.3 "Dirty pool, said 77%."
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    Overall rating

    7.4 Good
    Based on 487 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.5 "Pool is mediocre."
    • 5.4 "Vibe was decent."
      5.8 "58% thought the atmosphere was somewhat friendly."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Average value."
    • 4.0 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.4 "76% thought it was too noisy."
    • 3.8 "Rooms are not good."
      3.9 "61% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      3.7 "63% were unhappy with the view."
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    Overall rating

    6.0 OK
    Based on 112 reviews
    • 9.3 "Terrific location."
    • 7.3 "Good service."
    • 6.2 "Bar is ok."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.1 "Vibe was decent."
    • 5.5 "Average value."
    • 5.4 "Food is average."
    • 4.8 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 4.8 "Not very clean."
    • 4.5 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      4.4 "56% said rooms were small."
      2.6 "74% thought the tv was sub-standard."
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    Overall rating

    7.3 Good
    Based on 862 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
      5.4 "54% thought the atmosphere was somewhat friendly."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.3 "Average value."
    • 5.1 "Food is average."
    • 5.0 "Average cleanliness."
      4.4 "56% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.5 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      4.2 "58% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.2 "58% said rooms were small."
      4.7 "53% had problems with the shower."
      3.5 "For 65%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      1.9 "81% said the bathroom was dirty."
      2.5 "75% thought the tv was sub-standard."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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