Overview

The Durley Dean Hotel

28 West Cliff Road, Bournemouth, United Kingdom
+44 120 255 7711

฿ 2,060+

Overall guest ratings

7.6/10 Good
Based on 1,155 reviews

Review highlights

  • 8.5
  • 8.3
  • 5.8
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    The Durley Dean Hotel puts you in a great location, within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and British cuisine is served at No. 28, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this Victorian hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,155 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.3 "Very nice wellness & sports facilities."
      8.1 "81% loved the sauna."
      7.8 "top-notch fitness area, thought 78%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 7.7 "Good breakfast."
    • 7.3 "Good location."
      9.6 "96% appreciated the closeness to the beach."
      9.7 "City centre within easy reach, said 97%."
      9.2 "92% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.3 "Pool is mediocre."
      6.7 "Only 67% thought the pool was clean."
    • 5.8 "Average value."
      6.0 "60% thought it was adequately priced."
    • 5.2 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.6 "Only 66% said rooms were clean enough."
      5.5 "Only 55% thought the air conditioning was adequate."
      6.4 "64% said the view was so-so."
    • 5.1 "Average comfort."
      7.0 "70% said the beds were comfortable."
      5.5 "Only 55% thought the air conditioning was adequate."
    • 4.9 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.5 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 600 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.0 "Very nice wellness & sports facilities."
      7.7 "77% loved the sauna."
      7.1 "top-notch fitness area, thought 71%."
    • 7.8 "Good breakfast."
    • 7.2 "Good location."
      9.7 "97% appreciated the closeness to the beach."
      9.8 "City centre within easy reach, said 98%."
    • 6.0 "Pool is mediocre."
    • 5.7 "Average value."
    • 5.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.0 "Only 60% said rooms were clean enough."
      5.6 "Only 56% thought the air conditioning was adequate."
      5.9 "59% said the view was so-so."
    • 5.0 "Vibe was decent."
      2.8 "72% criticized the unstylish hotel."
    • 4.9 "Not very comfortable."
      3.5 "65% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
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    Overall rating

    7.6 Good
    Based on 415 reviews
    • 8.5 "Very nice wellness & sports facilities."
      8.2 "top-notch fitness area, thought 82%."
      8.3 "83% loved the sauna."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 7.1 "Good location."
      9.4 "94% appreciated the closeness to the beach."
      9.5 "City centre within easy reach, said 95%."
    • 6.7 "Pool is mediocre."
    • 5.4 "Average value."
    • 5.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.6 "Only 56% thought the air conditioning was adequate."
    • 5.0 "Rooms are ok."
      3.4 "66% complained about the bathroom."
      4.1 "59% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.3 "57% had problems with the shower."
      4.0 "For 60%, the rooms looked old."
    • 3.3 "Internet is poor."
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    Overall rating

    7.6 Good
    Based on 138 reviews
    • 8.5 "Very nice wellness & sports facilities."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.3 "Good location."
    • 5.8 "Pool is mediocre."
    • 5.6 "Average value."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.1 "Average comfort."
    • 4.3 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    fresh fruit
    nice and firm
    close to the pier
    cold coffee
    sauna and steam room
    big room
    clean staff rude
    walk to the promenade
    short drive to town
    min walk
    quite small and the bathroom
    shabby carpets
    charge on visa
    card payment
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