Overview

Fairmont Copley Plaza
Top Luxury Hotel

138 Saint James Avenue, Boston, MA 02116, United States
+1 617 267 5300

฿ 9,666+

Overall guest ratings

8.9/10 Excellent
Based on 1,525 reviews

Review highlights

  • 9.6
  • 8.8
  • 8.8
  • 6.3

Good to know

  • Nice building
  • Friendly atmosphere
  • Pleasant entrance area
  • Friendly service

Nearby

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    About

    This luxury Boston hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. In addition to 24-hour daily in-room dining service, our hotel is home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen. Stay fit while traveling with our 3,000 square-foot complimentary on-site fitness facilities overlooking Back Bay.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Air-conditioned
    • Spa
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,525 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Bar is amazing."
      9.3 "Delicious alcoholic drinks, according to 93%."
      8.6 "Lovely bar service, according to 86%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      8.6 "Lovely bar service, according to 86%."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
      9.3 "93% thought the architecture was beautiful."
      10.0 "100% found the grounds to be nice."
    • 7.9 "Good vibe."
      9.1 "91% enjoyed the lobby entrance."
      8.6 "86% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      9.8 "98% thought the hotel was luxurious."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.4 "Only 54% thought the shower was ok."
    • 4.8 "Internet is poor."
      4.5 "55% thought it was overpriced."
    • 4.0 "Value below average."
      4.5 "55% thought it was overpriced."
      4.0 "60% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    Based on 762 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.7 "Bar is amazing."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.4 "84% said the concierge service was amazing."
      8.4 "84% thought the service was very professional."
    • 7.9 "Good amenities."
      7.8 "78% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
      9.3 "93% thought the architecture was beautiful."
    • 7.6 "Good breakfast."
    • 5.0 "Rooms are ok."
      3.8 "62% complained about the bathroom."
      3.8 "62% criticized the small bathroom."
      2.6 "74% thought they were poorly maintained."
      2.9 "71% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
    • 4.7 "Internet is poor."
      4.7 "53% thought it was overpriced."
    • 4.1 "Value below average."
      4.7 "53% thought it was overpriced."
      4.4 "56% said the breakfast was too expensive."
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    Overall rating

    8.9 Excellent
    Based on 427 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.5 "Bar is amazing."
    • 7.7 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.0 "90% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
      9.6 "96% said it was a stylish hotel."
    • 7.6 "Good breakfast."
    • 6.4 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 6.1 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 4.7 "Internet is poor."
    • 4.0 "Value below average."
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    Overall rating

    8.8 Excellent
    Based on 122 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.8 "Bar is amazing."
    • 8.0 "Food is delicious."
    • 7.8 "Good vibe."
    • 6.4 "Rooms are ok."

    Overall rating

    8.9 Excellent
    Based on 213 reviews
    • 9.7 "Terrific location."
    • 9.0 "Incredible bar."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.6 "Very nice wellness & sports facilities."
    • 7.8 "Good breakfast."
    • 6.0 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 6.0 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.0 "Internet is average."
    • 4.2 "Value below average."
      4.8 "52% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Pleasant entrance area"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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