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Staff and breakfast The room smelt of cigarettes
The location near the Gare St Jean The noise from the street in the early hours of the morning
Very close to transport system to central Bordeaux
Nice and helpfull staff Location - not a nice nabohood and far from city center.
Helpful staff. Nice breakfast! Steps away from St. Jean's tram station. Rooms are toooooooooo small! Specially since we were travelling with a 19 months old baby. Putting a crib in the room practically left no space for anything else!
Staff were very helpful. Room was comfortable. We were even able to borrow a screwdriver to mend my suitcase handle. Being close to the station, it was a bit noisy at night, but we had chosen it on purpose because it was convenient, so we were not bothered by the trains. The breakfast was a bit more expensive than we expected, but it was excellent, with a good choice of food .
Perfect location for fast stay: close to rail station and next to tram station to bring you into the center very quickly. Staff very friendly. We could even leave our bags in the storage till midnight.
Lovely clean, fresh hotel very conveniently located to Gare du Bordeaux. Staff were very helpful and spoke fluent English. Parking is a little tricky.
Very helpful staff. The vibrant colour scheme.
Friendly and helpful staff
near to the train station tiny room
Location to the train station is convient if only staying one night. Bit far to walk into the city of Bordeaux from the hotel. Also the whole hotel is boat themed. The rooms are trying to be a cabin on a ship but it is just tacky.
well- located, friendly helpful staff the bathroom was like one in a submarine-tiny!, minuscule room had barely enough room for 2 people to move
Walking distance to the center. The shower was not so cleaned, maybe cause too old.
Cheep & Clean Room too Small & Bathroom far too small
i liked the breakfast (buffet). Location was good as it was right next to the tram stop. Small room and bathroom.
Would have liked a safe either in room or at front desk
Services, friendly people rooms were dirty
the parking was secure,staff were friendly and helpfull;the hotel was well positioned it rained
It was close to the shops and restaurants and it was a comfortable nice place to stay. Staff were polite and helpful.
The hotel needs remodeling. Lots of things are falling apart. The Restuarant needs improving. Service and selection is poor.
very kind service, and convenient location near to train station the wifi connection was slow, and not stable enough. Maybe this hotel is newly built, the smell was stongh, make my firends allergic
The restaurant was closed throughout my stay in the afternons & evenings for what I consider flimsy excuses (weekends, public holidays). This was difficult for a family visit; had to go outside to get lunch & dinner. If you go there, don't do it on a weekend or public holiday!
Hotel staffs are sincere and helpfull to sort out the trouble which we had, (bad noise in a room), so despite few negatives it was not bat stay after all. It seems hotel has not finished the renovation, we complained the noise in our room and few broken sign etc were quite embarrassing as I was taking my cliant to there.
Rooms were accessible when we arrived before the check in time. Very helpful staff. The facility to leave luggage after we checked out until our train left was very much appreciated. Bar and restaurant were closed the evening we arrived. Had we known this beforehand, we might have chosen another hotel.
Cleanliness and good location for travelling on the train
The staff was extremely friendly, especially Belen. The shower was week, water was hot but not enough pressure and weight.
the client is pretty good and helpful for tourist. room is small but cozy. hotel is next to the train station, convenient for tourism instead of business price is a little high for this style. but anyhow, it is next to the station and save a lot of trouble by taxi.
Very near from the train station, clean and confortable! Breakfast not included in the price
Modern clean rooms with very comfortable beds. Very close to station and only a 5 minute tram to the centre of town. Friendly welcoming staff. No safety deposit box.