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The amount of facility's that was available. The bed was like trying to sleep on a slab of concrete.
The staff were excellent This hotel is in dire need of modernisation and, in particular. the bedrooms. £80 per night for this standard of hotel is too much. The website is misleading.
friendly, polite, entertainment, clean comfortable rooms
The price The best was extremely hard!
nothing ! i found my way back to my room each occasion by following litter that had been left there for days. everything you touched was grimy, from banisters on stairs to light switches in room. maids came in but all that i could see had been done was a new liner but in the rooms bin.no bed made,no toilet,shower / bath cleaned.there really was little point for a maid to even enter our room ! a cheap hotel (which i suppose it was ) was reflected in the kid of people who stayed there, Vicky Pollards and Wynn and Wynnettta slobs everywhere, to which my and my son found quite amusing ! you couldnt move in the massive reception beacause of kids,either sitting on the floor,lay on the floor,sat against the walls connected to the mains (phones) to kids running around from years 1 - 18. a sense of hummer is definitely needed to get through a day/night at this place.
not to busy and in a good spot
The mattress was a combination of being extremely poor quality & extremely old resulting in uncomfortable nights sleep.
excellent amenities and good food beds not very comfortable
Cosy & excellent value on special promotions. None
A lovely hotel, we had a really nice stay.
staff most helpful and we were fortunate to have an upgrade of room as a result of our membership . We were at Blackpool for a show, unfortunately Restaurant did not open until 1900hrs too late for us however this is not a complaint under normal circumstances we would not eat so early.
Check iN was efficient One of the two rooms I booked was in an abysmal position. Having to pay for two nights when I only wanted one was also annoying. Breakfast was way too expensive as was the bar prices
Been staying at your hotel for the past five years in november and we have always had a pleasent stay,nice and relaxing atmosphere friendly staff and good food..
Location. Oasis. Breakfast queues.
the hotel was very nice and the staff were very freindly and helpful,there prices were reasonable, but for families it could run out a bit expensive. as for my wife and i it was okay and we would definatlet go back
Fantastic Staff - brilliant location Only 1 radiator worked in the suite - cold at times. Only 1 window capable of opening - rest were screwed shut!!!
nothing the food was late and cold
The hotel is very stuffy and mostly for eldery people. the lounge and the bar where very quiet and did not have a relaxed atmosphere
the package i booked was fab value for money and we were upgraded to a suite at no extra charge
everything the weather
it was a very clean and staff were so helpful, room was amazing, had a great stay and will be returning.
Overall a very nice hotel, the breakfasts were amazing! The rooms were pretty basic, bedside lights did not work, no batteries in tv/dvd remotes, bathroom linen could have been better (no flannels or bath robes) Very noisey during the night!
Close to the pleasure beach. Home from home. Staff very friendly and welcoming. Breakfast was lovely. Having to go home.
the size of the rooms, the staff in the bar very customer focused. the hot ice package very good value for money and excellent breakfast menu. dvd didn't work very well, and there was dust under the tv, when checking package wasn't explained it was only on asking did we find out what was included.
The hotel is in a good location with all the top class amenities you'd expect of a venue of this standard. All the staff were very helpful and extremely pleasant. Restaurant staff especially made you feel relaxed and were a good laugh. Have been before and will definitely return.
Welcoming, friendly reception staff. Spacious comfortable room with air conditioning, big bed and beautiful bathroom. Excellent breakfast.
The location of the hotel and the parking facilities. The breakfast buffet was excellent.
everyone was so freindly and helpful the food was fantastic very clean very modern great choice of wines the rooms were of a very good stanard could not fault the hotel in any way
Big room, friendly service and ease of access to Blackpool Promenade The Breakfast Buffet seemed disorganised as we had to wait nearly half an hour to get a table. When we got to our table, there were many tables not filled around us. They don't seem to be able to have enough staff/tables to accomodate all guests in a full hotel.
We got what we expected
Leaving Value for money
Proximity to transport facilities
It was nice and homely.
Location was brilliant. Staff were generally very friendly and helpful. Be prepared to queue for breakfast in the morning.
It ticked all the boxes Paying to park, the room rates are high enough to cover this
Would have liked sky tv in the room.
Ambient nothing hotel staff restaurant room perfect
The hotel was very clean, the choice of food was good The hotel could do with 2 more lifts, there were a lot of disabled guests staying and the lifts are only large enough for 1 chair, creating a long wait for the others travelling in that party.
we order a breakfast in room, and it wasnt nice at all, i had a upset stomach after eating it...
at the arival to the hotel the hotel had a different rate then it was originaly stated in my booking after sorting it out with hotel manager the rate was corrected but was at great inconvenience.
The bar staff were really nice The matress was a disgrace you could feel the springs through also we were wakened with banging at 7.45 from workmen in another room
A beautifully,modern decorated hotel with quality furnture and fittings which is extremely clean and well presented. The staff were very friendly and helpful in advising a restaurant to eat in. The breakfast menu was superb. Situated just off the main promenade between central and south piers. A must for couples wanting something a little bit more upmarket whilst in Blackpool.
Probably the best hotel in Blackpool. The standard of the rooms, facilities and staff were the highest quality. It was obvious that the proprietor and his staff took pride in taking care of guests and providing an excellent service on a personal level to everyone. The rooms had the latest modern equipment in the bedroom and bathroom and the food in the restaurant was very good. I will defintely come back here the next time we're in Blackpool.
the staff is very helpful and polite ..... hotel is clean and new...... room is also clean, relaxing and new with a amazing sea view from the balcony. everything was just perfect.....thanks you guys from Number One South Beach!!! i will definitly be back and recommend my friends to stay at ur hotel!! nope .........
The room was comfortable and clean. Overpriced for what it offered and it's location.
we both loved this hotel could not fault it excellent best hotel have ever been to
Excellent hotel staff very friendly room 4 excellent room would stay again & recommend to anyone
room small, facilaties not all that
I thought the drinks were very expensive, £11 for 3 drinks in the bar. I also didn't like th efact that you can hear everything outside your room when ignorant people are walking past in the evening. Can I suggest that you have staff on each corridor at night making people aware that they need to keep the noise down as people are trying to sleep.
Facilities were good as was the breakfast. Rooms were tired looking and the equipment was dated. Guests allowed to smoke throughout corridors despite no smoking signage. Noise from function rooms below bedrooms can be heard into early hours of morning and then noise from guests who attended function as they come back to thier room.
Can't say enough about the helpfullness and quality of the staff. First rate. The "Nineteen" restaurant was very good and value for money. Bedroom was smaller than anticipated. Brasserie did not represent value for money due to limited (and slightly pretentious) menu.
location and surroundings room view and lack of air conditioning
An excellent hotel, great location, friendly staff
pool and room itself was OK Room 117 has terrible view and rooms seems dark-would not come back to that floor again. No staff in gym to ask about equipment.
The room was comfortable and the staff helpful and friendly
the hotel location, pool,and staff + a very good breakfast with lots of choice rooms are a bit dated but still nice
everything was lovely - very satisfied
warm freindly atmosphere good size bedrooms no
The Breakfast was OK Room Very Dirty .Toilet Quite Smelly
The friendly attitude and the food. The T/V in the room had bad reception even after tuning but we would not have used it much anyway.
the friendly staff/owners and the excellent home cooked food served in a clean restaurant/dining area
Very friendly owners, made to feel welcome from the minute we arrived. Tasty Breakfast and Great Location!
Staff and owners were friendly
The friendliness of the staff, The position of the hotel. A good weekend break. No
Comfortable accommodation & lovely fresh breakfasts
its location to the centre of blackpool
The bacon! Noise travels too well through the floors - other guests woke us at 6am. Rooms very small, not really a double room for size more like a single. Showers annoyingly small kept catching the shower control and getting burnt! Ok for two nights but no longer
The hotel is so very well run and spotless everywhere was so clean and tidy and smelt lovely the breakfast was brilliant great choice and well worth getting up at 8.30 for got to be the best hotel we have stayed in and will most certainly be back
The food was yummy and the bedrooms were clean and comfortable and maintained to a high standard Too much polish in the entrance hall was overwhelming
friendly welcome and comfortable facilities bar facilities could have been more available and quality of draft lager not good
Very helpful . excellant food None
Early booking in. Communication from Hotel before arrival.
Staff extremely pleasant and welcoming, excellent value for money, ideal location for all seaside attractions, (not too fr for little legs to walk.) Funny smell from the shower in the bathroom
We were made very welcome from the moment we arrived the food was very good and I was amazed at how well organised tony and steve were at breakfast I am a chef and could not fault the food or the service. I would definately return and recommend it to friends Being a little athritic I found the stairs difficult, but the overall cleanliness and decorative touches more than made up for th lack of a lift. Perhaps one of those stair lifts would be appropriate for less than mobile oldies.
Friendliness of the management
The beds were comfortable Everything was very clean Staff were friendly No map available to show way around area
owners very helpful and rooms very clean vegetarian breakfast requested but was same as full english without sausage and bacon. veggie sausages would have been nice
coming back to peace and quiet and just relaxing,and the food,which was delicous thank you my grandaughter was a bit disappointed there wasnt enough tv channels namely the music channels
the hotel was comfortable clean owners helpful and frienly nothing
Peaceful. Breakfast was great had full English made fresh each morning nothing
The owners were extreemly helpful.Breakfasts are good and tea making facilities in the room make life more pleasant.
everything, but especially the owners
It was a very pleasant place to stay I found the bed very hard
The staff were extremely friendly. It was a lovely atmosphere
location ideal for town center and attractions