Overview

Macdonald Burlington Hotel
Top City Hotel

Burlington Arcade, Birmingham, B2 4JQ, United Kingdom
+44 121 643 9191

฿ 2,958+

Overall guest ratings

8.1/10 Excellent
Based on 2,262 reviews

Review highlights

  • 9.2
  • 8.2
  • 5.7
  • 5.5

Good to know

  • Train station is close
  • Great shopping

Nearby

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    About

    When you stay at Macdonald Burlington Hotel, you'll be in a fantastic location, just a 5-minute walk from ODEON and Birmingham Cathedral. For a bite to eat, guests can check out Scottish Steak House, which serves local cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer 24-hour room service, LCD TVs, and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 2,262 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      7.8 "Easily accessible by car, said 78%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 7.2 "Good breakfast."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.8 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
    • 5.7 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
    • 5.5 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
      5.4 "For only 54%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
      6.7 "67% thought the minibar was ok."
    • 5.1 "Average value."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.0 "Bar is not good."
      1.3 "87% said beverages were too expensive."
      2.0 "Bar service was unacceptable, according to 80%."
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    Overall rating

    8.2 Excellent
    Based on 1,425 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 7.0 "Good breakfast."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 6.1 "Vibe was decent."
      6.6 "Only 66% thought, the hotel was stylish."
    • 5.7 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.6 "Only 66% said rooms were big enough."
    • 5.6 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.6 "Only 66% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
      6.8 "68% thought the minibar was ok."
    • 4.8 "Value below average."
      3.9 "61% said the breakfast was too expensive."
      1.4 "86% said beverages were too expensive."
    • 4.6 "Internet is poor."
    • 4.0 "Bar is not good."
      1.4 "86% said beverages were too expensive."
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    Overall rating

    8.2 Excellent
    Based on 180 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% found the restaurant service to be one of the best."
      8.1 "81% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.9 "Vibe was decent."
    • 5.6 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      6.9 "Only 69% said rooms were big enough."
    • 5.3 "Average value."
    • 5.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.0 "Only 60% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
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    Overall rating

    7.7 Good
    Based on 135 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.6 "Food is average."
    • 6.5 "Average cleanliness."
    • 5.9 "Average comfort."
      7.0 "70% thought rooms were spacious."
      5.8 "Beds were acceptable for 58%."
    • 5.5 "Average value."
    • 5.3 "Vibe was decent."
    • 5.2 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
      5.4 "For only 54%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
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    Overall rating

    7.6 Good
    Based on 520 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Food is average."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      2.1 "79% criticized the unstylish hotel."
    • 4.6 "Value below average."
    • 4.4 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      4.4 "56% had problems with the shower."
      1.0 "Air conditioning was criticized by 90%."
    • 4.2 "Bar is not good."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    "Great shopping"
    data provided by TrustYou

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