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Hilton Birmingham Metropole

Harbet Drive, Birmingham, B40 1PP, United Kingdom
+44 121 780 4242

฿ 3,007+

Overall guest ratings

7.7/10 Good
Based on 4,274 reviews

Review highlights

  • 8.3
  • 7.9
  • 4.9
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Hold your next event at the Hilton Birmingham Metropole hotel, a leading UK conference hotel located next to the National Exhibition Centre (NEC), only 10 minutes from Birmingham International Airport via complimentary shuttle. With excellent transport links, this charming Birmingham hotel is ideally placed to visit the famous Bullring Shopping Centre and central Birmingham, 8 miles away. This hotel in Birmingham is an attractive venue to hold conferences with impressive facilities including 33 banquet and meeting rooms for up to 2,000 delegates and the support of our dedicated Event Planner. Use the Business Center and Executive Lounge to conduct business away from the office All of the comfortable guest rooms at this Birmingham hotel have WiFi (fee applies). Upgrade to an Executive Room for Executive Lounge access with free breakfast and refreshments. Select suites boast a living room and working area. Ask about our large Family Rooms that sleep up to two adults and two children on a sofa or rollaway bed. Interconnecting and accessible rooms are also available Enjoy international buffet dining in the Boulevard Restaurant, order from our a la carte menu in Millers restaurant or sip cocktails in the 24-hour Lounge Bar. Relax in the indoor swimming pool, tone up in the complimentary fitness center or try an aqua-aerobics class in our LivingWell Health Club. Treat yourself to a relaxing massage in our Ocean Rooms Spa and unwind in the spa pool and sauna

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 4,274 reviews
    • 8.3 "Location is great."
      9.8 "Good access to the airport, said 98%."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "71% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
      9.5 "95% were happy with the shuttle service."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.8 "Sufficient business facilities, according to 68%."
      5.3 "53% said the handicap accessible facilities were average."
    • 5.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      6.7 "67% thought the snacks were adequate."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      4.1 "Unclean dining area, according to 59%."
      4.1 "Dirty pool, said 59%."
    • 4.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
    • 4.6 "Bar is not good."
      3.4 "Bar service was unacceptable, according to 66%."
      0.8 "92% said beverages were too expensive."
      4.2 "Alcoholic drinks were awful, according to 58%."
    • 4.5 "Not very comfortable."
      4.2 "58% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      1.0 "90% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      4.2 "58% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      0.9 "91% said the bathroom was dirty."
      3.6 "64% had problems with the shower."
      1.9 "81% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      1.0 "90% criticized the small bathroom."
      4.5 "55% didn't like the balcony."
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    Overall rating

    7.7 Good
    Based on 2,179 reviews
    • 8.3 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 7.4 "Good breakfast."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
      9.6 "96% were happy with the shuttle service."
    • 5.6 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.3 "Sufficient business facilities, according to 63%."
    • 4.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
    • 4.6 "Bar is not good."
      3.5 "Bar service was unacceptable, according to 65%."
      0.9 "91% said beverages were too expensive."
      4.0 "Alcoholic drinks were awful, according to 60%."
    • 4.3 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 3.6 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      3.4 "66% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.0 "60% said rooms were small."
      0.4 "96% thought the tv was sub-standard."
      0.9 "91% said the bathroom was dirty."
      1.7 "For 83%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      3.1 "69% had problems with the shower."
      0.8 "92% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 3.0 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      3.1 "Unclean dining area, according to 69%."
    View all review categories

    Overall rating

    7.9 Good
    Based on 598 reviews
    • 8.3 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
      7.0 "Business facilities were excellent, according to 70%."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.0 "Food is average."
      1.5 "The price was too high for 85%."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.2 "Bar is not good."
      2.9 "Bar service was unacceptable, according to 71%."
      0.7 "93% said beverages were too expensive."
    • 4.2 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      3.9 "61% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
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    Overall rating

    6.6 Good
    Based on 213 reviews
    • 8.3 "Location is great."
    • 8.0 "Breakfast is good."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.3 "Food is average."
    • 4.5 "Bar is not good."
    • 4.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.0 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
      2.4 "76% thought it was too noisy."
    • 3.5 "Value below average."
      3.1 "69% thought it was overpriced."
      1.7 "The price was too high for 83%."
    • 3.4 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      4.1 "59% said rooms were small."
      2.0 "For 80%, the rooms looked old."
      0.4 "96% thought the tv was sub-standard."
      1.9 "81% found problems with the furniture."
    View all review categories

    Overall rating

    7.7 Good
    Based on 1,282 reviews
    • 8.6 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 7.6 "Good breakfast."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
      9.4 "94% were happy with the shuttle service."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 4.9 "Disappointing food."
      1.8 "The price was too high for 82%."
      4.0 "60% did not enjoy the desserts."
    • 4.7 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 4.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
    • 4.2 "Bar is not good."
      3.7 "Bar service was unacceptable, according to 63%."
      0.7 "93% said beverages were too expensive."
    • 3.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      0.5 "95% thought the tv was sub-standard."
      1.7 "For 83%, the rooms looked old."
      3.5 "65% had problems with the shower."
      0.9 "91% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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