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Britannia Hotel Birmingham

New Street, Birmingham, B2 4RX, United Kingdom
+44 845 838 1116

฿ 1,026+

Overall guest ratings

5.9/10 OK
Based on 9,706 reviews

Review highlights

  • 9.4
  • 4.8
  • 4.7
  • 3.8

Nearby

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    About

    With a stay at Britannia Hotel Birmingham in Birmingham (Birmingham City Centre), you'll be minutes from Martineau Place and Bullring Shopping Centre. This hotel is close to International Convention Centre and University of Birmingham.

    Rooms

    Make yourself at home in one of the 214 guestrooms. Bathrooms have showers and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 9 meeting rooms available for events.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry facilities
    • Express check out
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    Based on 9,706 reviews
    • 9.4 "Terrific location."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Bar is not good."
    • 4.7 "Service is below average."
    • 3.8 "Disappointing food."
    • 3.5 "Not very comfortable."
    • 2.5 "Awful rooms."
    View all review categories

    Overall rating

    5.9 OK
    Based on 4,173 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
    • 5.5 "Breakfast is mediocre."
    • 4.5 "Bar is not good."
    • 4.4 "Service is below average."
      4.5 "55% found the staff to be unfriendly."
      4.4 "56% indicated the reception staff was not good."
      4.0 "Bad housekeeping, according to 60%."
      2.8 "72% didn't like the management."
      2.8 "Hotel security was horrible, thought 72%."
      4.1 "59% said the booking process was inefficient."
      2.2 "78% complained about the room service."
    • 4.0 "Disappointing food."
      2.1 "For 79%, the dining experience was not enjoyable."
      4.6 "54% did not like what was on the menu."
    • 3.5 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      1.5 "85% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      3.6 "64% criticized the small bathroom."
    • 2.6 "Awful rooms."
      2.0 "80% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.1 "99% thought they were poorly maintained."
      0.9 "91% said the bathroom was dirty."
      1.0 "For 90%, the rooms looked old."
      4.8 "52% said rooms were small."
      1.2 "88% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
      3.6 "64% criticized the small bathroom."
      2.6 "74% were disappointed with the minibar."
    View all review categories

    Overall rating

    5.8 OK
    Based on 970 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "City centre within easy reach, said 99%."
    • 5.9 "Breakfast is mediocre."
    • 4.6 "Bar is not good."
    • 3.8 "Service is below average."
      4.9 "51% found the staff to be unfriendly."
      4.2 "58% indicated the reception staff was not good."
    • 3.6 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      1.7 "83% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 3.3 "Disappointing food."
    • 2.1 "Awful rooms."
      2.2 "78% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      0.9 "91% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      3.6 "64% said rooms were small."
      0.8 "92% thought the tv was sub-standard."
      0.6 "Air conditioning was criticized by 94%."
    View all review categories

    Overall rating

    4.5 OK
    Based on 194 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 7.4 "High value."
    • 5.8 "Breakfast is mediocre."
    • 4.9 "Service is below average."
      3.9 "61% indicated the reception staff was not good."
    • 3.9 "Disappointing food."
    • 3.5 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.3 "57% said rooms were small."
      1.5 "85% thought it was too noisy."
    • 2.4 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
    • 2.2 "Awful rooms."
      2.4 "76% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.3 "57% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.9 OK
    Based on 4,367 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.1 "Near to public transport, according to 91%."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Service is below average."
      4.1 "59% indicated the reception staff was not good."
      4.6 "Bad housekeeping, according to 54%."
      3.6 "64% said the booking process was inefficient."
      2.1 "Hotel security was horrible, thought 79%."
      2.4 "76% complained about the room service."
      2.7 "73% didn't like the management."
    • 4.8 "Bar is not good."
      3.6 "Alcoholic drinks were awful, according to 64%."
    • 4.0 "Disappointing food."
      4.8 "52% did not like what was on the menu."
      2.3 "For 77%, the dining experience was not enjoyable."
      0.0 "100% said the pork dishes didn't taste good."
      1.5 "85% found the side dishes unedible."
    • 3.5 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
      4.4 "56% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
      3.3 "67% criticized the small bathroom."
    • 2.5 "Awful rooms."
      2.7 "73% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      4.4 "56% said rooms were small."
      1.1 "89% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      0.7 "Air conditioning was criticized by 93%."
      3.3 "67% criticized the small bathroom."
    View all review categories
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