Overview

Hotel Ercilla

Ercilla, 37-39, 48011 Bilbao, Pais Vasco, Spain
+34 944 705 700

฿ 2,680+

Overall guest ratings

7.8/10 Good
Based on 4,209 reviews

Review highlights

  • 9.1
  • 8.0
  • 4.5
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    Hotel Ercilla features a nightclub and puts you within a 10-minute walk of Plaza Moyua and Bilbao Fine Arts Museum. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Bermeo, which serves breakfast and lunch. Other highlights at this upscale hotel include a bar/lounge, and rooms offer 24-hour room service and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Spa
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Night club
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 4,209 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.2 "82% found the restaurant service to be one of the best."
      8.0 "80% were happy with the room service."
      7.1 "Lovely bar service, according to 71%."
    • 5.1 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
      6.4 "64% said the architecture was not spectacular."
    • 4.5 "Value below average."
      0.9 "91% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
    • 4.3 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
    • 4.3 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.8 "Rooms are not good."
      4.8 "52% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      3.7 "63% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      3.1 "69% were unhappy with the view."
      2.0 "Air conditioning was criticized by 80%."
      3.9 "61% had problems with the shower."
      2.8 "72% said the bathroom was dirty."
      1.8 "82% were disappointed with the minibar."
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    Overall rating

    7.7 Good
    Based on 2,735 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 4.6 "Bad amenities."
      3.8 "62% thought the facilities needed updating."
      1.1 "89% found the grounds unpleasant."
      2.3 "77% complained about the elevator."
    • 4.4 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
    • 4.4 "Value below average."
      0.9 "91% said the breakfast was too expensive."
    • 3.8 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 3.5 "Not very clean."
      3.2 "68% said rooms were dirty."
      5.0 "50% thought the cleanliness of the hotel was average."
      2.3 "77% said the bathroom was dirty."
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    Overall rating

    7.8 Good
    Based on 841 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 5.0 "Average amenities."
      4.2 "58% thought the facilities needed updating."
    • 4.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 4.3 "Breakfast is below average."
      1.0 "90% said the breakfast was too expensive."
    • 4.3 "Value below average."
      1.0 "90% said the breakfast was too expensive."
    • 4.1 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      3.6 "64% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      3.0 "70% were unhappy with the view."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    7.5 Good
    Based on 42 reviews
    • 7.6 "Good service."
    • 4.1 "Rooms are not good."

    Overall rating

    7.8 Good
    Based on 589 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 5.4 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.6 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
    • 4.4 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
      4.0 "60% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      0.9 "91% thought they were poorly maintained."
    • 4.0 "Value below average."
      0.7 "93% said the breakfast was too expensive."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.9 "Breakfast is below average."
      0.7 "93% said the breakfast was too expensive."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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