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Room is great and hotel's location is very convenient
Being a neew building,elegant staff, and good service,friendly at receiption. very poor view of the sarrounding area...scarecity of taxis which are expensive.
The location of the hotel is very near to the down town and the services is excellent!
The service of breakfast Buffett staff is excellent and make you feel good in the morning specially Nadia & Rony The furniture & curtains are tired, the bed sheets were not changed although we stayed 7 !
the hotel was very confortable and relexing,handy location, value for money.and very location ,the food qualityand quantity very good,and also the services. none
the staff was very helpful not good value for money
very nice staff and hotel
The helpful staff
It is place Yes the cleanning of the hotel, it is soooo used
Nothing Shuttle cost more than Taxi, carpet in the room had stain. I could have stayd for alot less. What a shame for Radisson name!
everything else creative billing
The sound isolation in the rooms facing the sea is very poor, noisy even on the highest floor.
the location is good and the looby and the security. the executive room rate and that no lower rate for Booking.com
The hotel ambience and facilities Yes, fiirst of all, the front desk service is very poor and the staff is totaly unqualified for such five star hotel. Secondly, I've never seen a hotel that charges its guests for the valet parking.
staff and the location nothing
the people respect. no.
when i checked-in the hotel did not have my room ready eaven thou i called and sent an e-mail to duble-check and also conferm my reservation when i came from a long trip the hotel keept my wating for 2 houers and then the said we are sorry because we are over-booked and they put me in a suit with some friends for lack of rooms ...... thats somthing i did not accept yes the over-booked story and the 2 houer wait even i came after midnight
The room service is good for its value. All hotels as acomplemantary put kettele for tea & cofee, here they did not.
the decor was amazing, the staff was very friendly, the location was great, the security was outstanding Wifi speed was shocking
location nomore . the staff
There are a hotel role says its not aloud to inter the pool area at night for the restaurant there because am wearing my abayah (a traditional dress women wares in gulf country) that I can except in a non Arabic country but not in an Arabic wish know our culture
The Amethyst pool area is amazing. feels really VIP and the staff there treat you like royalty and make the effort to talk to you. Pool service is a little slow.
the location construction noise from the next hotel
The provision of health club Deal with power outages
Comfort bed Noise because the hotel in construction area
The location close do the Downtown and to the corniche. The room is very nice for a reasonable cost. The noise due to the building construction nearby.
they didn't receive our booking from booking.com but still were nice enough to accommodate us at the same rate. due to construction going on next to the hotel, they upgraded us to a better room which was quieter compared to the first one. staff was very very nice and breakfast was superb.
nothing We had a considerable number of issues during our stay: 1. When we arrived, they couldn't find our booking 2. 2 days in a raw, when we came back to our hotel room late in the evening the room wasn't cleaned & we had a sign on our door "do not disturb". We explained to the hotel that we never put that sign on the door & they had the courage to ask if we were correct?! I think this was some staff that was too lazy to clean the room & wanted the next shift cleaners to do it once we call to get the room done! 3. Every day our room key was desactivated, even when kept far from any mobile. It's very anoying to have to come back to receptyion every time to re-activate it 4. Given the quality of the hotel & service, their rates are a rip-off
i liked the location of the hotel and the low charges compaired to similar hotels with same locations and nothing else because the airconditioning was not working during my stay they could have done about the power cuts and airconditioning system
location and room price are main attraction. bathrooms are very small. maintenance is not very good; I asked for a replacement of a light bulb. they didn't do it during my 4 night stay. towels are getting old and must be renewed.
location and staff were nice too much noise from outside construction, poor value for money
The bar and front desk staff The airport transfer did not arrive. The elevator was out of service. There is a construction site next door which is very noisy 24/7.
I like the secure feeling by staying at this hotel and its location Yes I did, one of the staff at the Reception used to be very rude with the customers especilly if they are from Gulf countries like. He took from me down payment 4000us Dollar (on hold on my Master card) on my first night at the hotel asi checked in on 18th, July 2010. In addtion I paid another 4000us Dollar cash as a eposit for my 15 nights there. Besides, whenever me or my family needs a service his answer was no most of the time. I can't remember his name but he was on duty at the reception on the date of my arrival 18/7/2010 at 7:30pm.
nathing special about it.
breakfast was good construction on the other half so no pool available. although I called the hotel before the stay and they confirmed they have a pool, somehow the staff forgot to mention that it is closed for construction site for at least another 6 months or one year!!!!
The location is good/ Excellent. There was not a swimming pool because of construction however I have charged full price, it is really expensive for what it is. No Gym, no swimming pool, breakfast is very poor..
Nothing... The restaurant where we used to have breakfast was below average..tables werent clean, or the staff wasnt caring enough for guests.. each time, we had to call them to clean the table for us. there were flies in the buffet . in my room, the towels were awful.. you should really have a look to the towels... they lost their real colour... the light of the bathroom was so dull ..the hotel charged us 40 $ for the taxi that picked us up from the airport, altough they told us on the phone that it will only cost 30 $ and when we asked why? they answered that because the aeroplane was delaid so the driver had to wait for us so thats why they increased the charges... something that no other decent hotel will do. For me, no more Monroe.
Location in the downtown Better staff service
the location is almost the only quality at Monroe Hotel. the service is poor. the rates VS quality are unjustified.
Friendly and very accomodating with many facilities and great access to the city
rooms are small, facility are limited, much below expectations for the money paid.
Very normal which is less than 3 star hotel Poor rooms