Would you like to save as your currency permanently or for this visit only?
Quality 4 star for a 2/3 star price for the night we stayed. Per above prices increased 3 fold by the end of the week so we had to move on. Location. While this was fine the directions for non drivers was poor. eg it said it was 4 stops on the Metro from the Centre - it was actually 5.
the best part of our stay was the polite staff and location of the hotel. However we wrer very disappointed with the cost oft our stay as we felt due to our very late arrival on Tuesday 26th October we felf we should have got some compensation/ treat or even a discount on the total price. there was no kettle/ tea making facilities for the us in our bedroom, that touch would have been great.
The hotel is quite old fashion, not renewed, not always clean. Rooms are small and essential.
Location, cleaniness There were no 4 star hotel facilities: No refrigerator,No tea/coffee maker,No safe box( you need to pay 5 Euros per day for that which is not announced in the hotel or booking.com websites) ,No even clock in the room! .The swimming pool is the smallest I have ever seen in my life ; it is 3 by 3 meters dimensions only.
The food was first class and the staff were very friendly and helpful. The location was good for the beach. The hotel was a long walk from the old town which may not suit all, and the choice of restaurants locally was limited
the overall readiness of the staff to help...restaurant girl was amazing and receptionist could need some help...he is extreamly fast and nice but he is human...sometimes theres too many customers at the same time...room service was excellent... size of my room...no sofa...appart from that all was amazing...
The room was very small and rather poorly equiped. No fridge. Poor internet connection.
I liked the fact that the metro was directly across the road and the hotels proximity to the city centre. The room's were very nice too. I think the hotel rooms could really use more pillows.
Nothing Bathroom was dirty with ingrained dirt around the bath. Also the bath did not have a plug and the washand basin was very badly cracked. Bedroom floor was not swept properly and bedspread was marked. (Sheets and towels were clean)
Everything Not Applicable - everything perfect
Good scenery no teapot, coffee pot, or teakettle, it is very inconvenient for me.
I purchased this hotel as a gift for my fiance and her mother. They were very happy and had nothing but great things to say about the hotel, satff, and location.
The room view and the variety of the breakfast First of all they've forgotten to park my car... someone mistakenly put the keys in the draw of the cars already parked. Second, the room-cleaners forgot to add more toillet paper and tissues. Apart from this, all was great.
the room was nicethe view was nice was good that the shopping mall was very close to the hotel. would been a real 4 stars hotel if you have someone take the luggage to the room and bring it down during check out, also there was always bad smell at night in the bathroom, dont know was only in my room or in other rooms too. also people on front desk some of them should put a smile on their face, they r very helpfull but should always be a smile.
It was amazing. Room had a great city view and alos free mini bar (Water, soft drink, beer) 1 of each per day. Room was clean and the bed was massive. ++++
The view of the room was great we had a great time in a nice hotel
We liked the room. The design was so different from other hotels. The breakfast was impressiv and I had a swim in the pool on the 23rd floor, which I really enjoyed. The beds were very comfortable. Easy access to the Metro. A very comfortable hotel. The only thing was how they were dressed in the reception a little bit boring.
almost everything I had no french TV chain (TV5 was not available)
Good, clean, comfortable room. Free drinks in mini-bar. Would have preferred coffee/tea in room to cold drinks. Dining room had no atmosphere and not much choice of menu, though breakfast was excellent.
Very modern and very quiet neiborhood. It was very convienient to the metro and the tram but out away from the crowded city. You could see the ocean from our room and watch the sailboats. It was nice and friendly. I would recommend getting the breakfast with your room. It was an international type buffet with lots of variety and very good food. Lots of opportunities to have a different breakfast every morning for a least a week stay. We were there 5 days and never had the same breakfast twice.The price was good for what you got. Good sized room. No, nothing. We were pleasantly surprised and feel we made a good choice.
Although we had our doubts on the location, the experience very quickly made clear this was no issue at all: metro, tram, taxis are so easy from this location to get. On top of that the hotel was very quiet and well equiped. The free wifi that was quite performant was an extra. The breakfast was ok, but not more than that.
Everything. Rooms were mamzing, and we really liked the terrace cafe bar. None.
Room comfort. It has everything we need. No.
Good room,friendly staff
The design of the hotel and service. The morning breakfast is also really great.
Very nice hotel and very good service. Very quiet, we slept good without any disturbance from other guestroom or outside.. It was easy to take tram or metro around the city. Tram right outside of the hotel, metro about two minutes to walk. If I go back to Barcelona some day, I probably choose this hotel again. Good breakfast, and when we where at the hotel, they had a offer of 5 EUR for breakfast, insted of 18 EUR as the website told us. So we had breakfast everyday at the hotel instead of going out to eat it. It was not alowed for children in the spa at the basement. Since there was no warming at the roof pool and the water there was could, our children could not take a swim, I understand that they don't want to have children in the spa, but I wished they had a warm roof pool or some other pool for children to use.
Very nice room: clean, big, high-tech, comfortble bed. Very friendly staff, all can speak good English. Good location with sea view.
The hotel staff is very nice and is dealing with the situation (see below). Inspiring futuristic and contemorary style of the furniture and high tech. The hoel was open two days before we arrived and it had a few glitches: hear drier not easily available, air conditioning can not be set properly, computer in the room including the lights resetting at night, no coffie machine nor any way to make coffie in the room, towels dramaticly large and heavy (use tinny "italian style" ones).
Very nice hotel. Just a few minutes from city centre by MTR. Inexpensive in low season.
The hotel was very modern. The services were very nice. The water in the swimming pool was very cold. We couldn't use it at all.
The hotel was modern and new, with very spacious and clean rooms including bathrooms. The location was excellent, 5 minutes from beach and right beside La Rambla del PobleNou where there were many restaurants and cafes, and 10 minutes from llacuna metro station. Staff were pleasant. Also we had two rooms located opposite each other at the end of the corridor, for ourselves and two children, these were very cleverly made to be connecting rooms by being able to partition off the end of the corridor - this was a very functional and useful feature particularly when one has children. Breakfast was not included in price and was expensive, but the many cafes on La Rambla PobleNou provided a good and cheaper alternative. Small but annoying point regarding the wheels on the beds, if one was reading in a sitting position with back against the wall the bed would slowly move away from the wall.
Close to the beach. very good size for the rooms, clean, good standard. the personel at reception should talk a bit more english, nevertheless, they are very friendly and helpful.
Although the Confortel Barcelona is not in the city center, it is well located. It is 5 minutes walk to the subway, which is only 3 to 5 stations to the city center depending where you want to go. The service was very good. The airline had lost my luggage and the hotel staff took care of calling the airline and tracking my luggage. The hotel just opened in 2008 and is very modern.
Ease of access by Metro to most locations, room quite spacious, breakfast various and plentifull. In walking range to sea front, beach. Use of lift based on the same card to access your room, Internet in room not available, TV channels=waste of time. Front desk personnel can do with a bit more effort towards guest friendly attitude. At the moment, and probably for a few more months there's a construction site on the streets in vicinity, although not very noisy but confusing for taxi drivers not familiar with this neighbourhood.
The hotel was very clean The pool was very small and was out of action. I found the hotel too clinical for my taste.
nice big and very clean room,ok breakfast,ok location 5-10 min walk from metro station late check-in around 14:45, front office ladies very unpleasant and rude,never hear 'welcome'' ,never explained to us where are the main areas of the hotel or what time is the breakfast
Lobby is well designed. Breakfast had limited offer for the price. Rooms are a bit dark.
Very new and modern. Rooms clean and spacious. Free wifi and free water was a nice touch.
Decor colors and style is reminiscent of a cheap disco. Bad smell in the rooms. Very expensive per night with no complimentary breakfast. Would not recommend to anyone.
wide range of excellent breakfast.courteous reception staff clean room and throughout,secure ,modern facilities.enjoyed our stay.however slightly off city.plus point close to seafront, could have done with few more days but expensive for out of town hotel
being close to the beach and the resturants
The accommodating attitude of the staff and the excelent breakfast The cleaning of the room was fine enough, but the lack of refill of shampoo and toiletpaper was dissapointing
The room was clean, tidy, comfortable. The staff was pleasant and helpful. There were only few minor things which shouldn't discourage you to come and stay in this hotel. The first thing was this silly coffee machine at breakfast which didn't make nice coffee at all. If you like good tea bring your own bags :) The second was English speaking tv channels. If you don't want to watch euro news you will end up with ITV4 which, to be honest, if you are not used to it, will probably drive you mad. The last one was no kettle in the room. If you are tea addict you will probably suffer a bit :)
Nothing Central airconditioning, there was to warm in the room but opened windows brought too much street noise
Clean, helpful staff, good breakfast, quiet. Beds were not comfortable.
Clean spacious rooms, clean linens. Quiet part of town. Close to the beach. Hot tub was broken for the entire five days we were there. Pool was freezing cold, and staff refused to switch on the heater... saying they never heat their pool in October for any reason. They offered no form of compensation. Be warned - if something is wrong with your stay, the staff here is NOT empowered to anything about it.
the breakfast distance from downtown and unavailable help with transportation to downtown
Very central - very comfortable hotel. Really friendly, helpful staff.
Lites goes on and off by itself, toilet flashes by itself. Asked them to fix but they didn't get fixed. It was noisy from music from the bar and outside pool till late at night.
Great location Lovely modern room Great breakfast, also had dinner there one night and really enoyed food.
Plesure tips The pool area was closed for all guests at the hotel due to a wedding - that not acceptable !!
well located, close to town centre and beach and motorway network. Parking available. Good Value and comfortable. Unable to operate air conditioning properly,
Spacious modern room in a relatively quiet area. Lack of crockery in the room, once provided taken away each day having to then be re requested.
friendly staff and very clean and tidy rooms. central location near to metro very basic facilities. no bar
They upgraded our room to a suite, and we appreciated this very much. The rooms were clean and comfortable, and the staff very helpful. The breakfast was a buffet, with a good selection of foods, and generally of a good quality. The mattress was somewhat too hard, and the scrambled eggs prepared with too much fat, but these factors did not change our good impression of the hotel where we intend to stay next also.
Great apartments just south of the city near the Marina. Only a couple of stops from the centre of town. Apartments were very modern and spacious. We only stayed for 4 days so we didn't have full use of the kitchen in the apartment (ie. oven and hotplates switched off, no crockery/cutlery). We just had a microwave and fridge. The staff did not hesitate when we asked if they could supply some crockery so we could make our own breakfast/supper etc. Previous reviewers suggested we do this. They simply took us down to the restaurant and loaded us up with everything we needed. Would have been great if they make the oven/hoteplates accessible for short stays.
The hotel was great - spacious, clean & friendly. It wasn't central - you had to get the tube.
A couple of subway stations from the center of the city. Well localized. Not much going on around the hotel, since it's a quiet neighbourhood, but you can easily access several points of interest, even by walking. Nice and clean rooms and bathrooms. Very expensive breakfast, which I believe to be the case in most hotels in Barcelona, I don't know why. It's much cheaper to have breakfast in a café. Room was kind of chilly and the heater didn't seem to do much.
the staff is very kind and show us about the room as well as the city around. the apartment is perfect. it is very comfortable and in a perfect location. it gave a very good impression for my first visit to amsterdam. i will come back in my next trip.
Quiet area but easy access to city by metro. Helpful staff.
amazing location. very nice hotel. very sunny with lots of windows and a balcony as well. all in all it was an awesome experience no kitchen amenites....no moisturiser, no shampoo, conditioner etc.
very friendly and helpfull staff. good location n comfortable setting hotel didn,t provide smoking area. had to smoke on the street, well that was not good, may be ok for others but not for me. this is the only negative i do hold against the hotel. i am irish and we have had a non smoking policy in public places for the past 7 years and every where you go, there is a smoking facility 24/7
the hotel stuff werw just exellent , they are very friendly and helpful , the city is easy to reach by metro , the hotel is a perfect value price for a city trip , i would choose the hotel again and again if i go to barcelone. no complain at all , the hotel is perfect.
The surrounding area, Clot, is very cool and very calm. We heard that breakfast was good, but as our room did not include it we haven't try. But there are alternatives on the street they also very good and cheap. The soundproofing was bad, we could hear people screaming at night and use the bathroom. The bathroom had a horrible smell and did not give us a double bed but two single beds together. The hotel is far from the city center. The room has no mini bar and to use the safe box you have to pay for it. the internet was so slow that you could not even see the email.
Close to the Metro station Far from the city center
The beds were really firm. Thin walls. We could hear every toilet flush above us.
Nice hotel. Fit my needs (a normal room to spand the night in). Location is good - 2 minutes walk from athe Metro, 7 minutes to a the Glories shoping center. It was my first internet reservation and all went very smooth. Tidied out room even though we left the "do not tidy" sign. The cleaners are not aware that the beds have floors beneeth them. My sock went nder the bed and changed its color to "dusty"...
Hotel was nice. Metro was walking distance. Staff was extremely helpful and multilingual. Not many rooms per floor so it is quiet. Very clean. Though named Catalonia Segrada Familia it's not that close to Segrada Familia . It is in the general neighborhood but still a bit of hike. Not many places to eat/drink near hotel.
Good location, close to the city center, metro station, nord bus station. Decent and quite comfortable facilities, free wi-fi.
staff and facilities sound proofing of rooms is terrible! taxi ordered at reception 45mins in advance failed to appear on time?
I believe that the breakfast was very good
Localization; Facilities (WII-FI, Nootebok at room) The recepcionist's where not attencious;
Clean room, no noise in hotel
The decor, room lighting, comfortable bed, plentiful seating, friendly and helpful staff, free Wi-Fi, cleanliness, rooftop deck, location. Our visit coincided with a festival which caused the price of our second night to more than double.
Well placed, new, clean, very nice staff. A bit too modern for me. I just dont like the the hotel is furnitured, painted.
The pillows and the bed were very comfortable. Climate control -- the air conditioning was off and not centralized to each room, it was quite warm (and stuffy) in the hotel and my room.
Location is very good for shopping and transportation No room privacy due to the Hotel design
very well no
spacious, clean room, comfortable bed, nice decoration and view from the top rooms through the huge windows I think glassy bathroom is not a good idea at all.
convenient for shoping bathroom without curtain
breakfest annoyed hotel staff
large spacious room, great breakfast buffet, friendly wait staff. internet access: this was very poor. only 2 computers were available and the internet service was very slow. One the computers had broken keys on it. I hate lap top computer keyboard, you need to replace them with desktop monitors. later on in the night, only 1 computer was available, 1 had been taken away
breakfast size of the room
Array of cured meats and smoked salmon every morning. Friendly staff. Really bad wifi. Worse than the free wifi you get in airports. Connection would drop out periodically, and when it was working it was slow.
The location. Near the metro and the tourist bus stop. Shopping mall 50 meters away. Noise from water dripping on window sill when it rains.
the room pool and sundeck to small
design of hotel the rooms were not clean enough ( we used same sheets for a few days) .carpets are smelling.
nice room and bathroom no coffee in hotel room
The room was very comfortable and modern. Also, the cleaning services were very good and the approach by the staff was friendly. The room was smelling smoke (obviously it was for smokers?) but we should have known that it was such.
The hotel was really close to the subway, nice decorated and very welcoming. Breakfast, tv and internet service were expensive. Although the subway station was really close to the hotel, the city centre via metro was 30 minutes away.
location, facilities, room, staff.
The location of the hotel was excellent. Close to the beach but very near to the centre with a Metro stop just around the corner.
staff was very accomodating no coffee/tea maker
district,near a big center,subway. a lazy personal.
Love that it was close to the beach and great restaurants. The lounge was ok
The location is perfect, the hotel is good. I would stay there again.
quietness, open wiew, close to the sea the area nothing special (mainly under construction)
Very clean efficient modern hotel with helpful staff at reception. slightly out of the city centre but three bus routes and metro easily accessable
The location was very nice, the hotel is clean The hair dryer was broken (physically), my card-key had to be replaced 2 times
The view, the comfort, size and cleanliness of the room No pool
view to sea was fabulous - even caught a picture perfect sunrise! refrigerator was faulty to the extent where it functioned primarily as a heater. as the temperatures were already warm (18-19C), the room was ~28C in the evening upon return. hotel staff were unable to fix or even unplug the damn thing... ocean side view marred by the noise of the freeway which was compounded by the "heating" problem indicated above. this meant that the window had to be opened periodically during the nite which was very loud.
The Hotel is near the beach.
Good location, near the sea and the city. Not good for a 4 stars hotel. Rooms are small, and the desk staff is not very helpful.
close to the beach although we had non-smokers booked, only smokers were available; noisy rooms and A/C was not adjustable - very cold air blowing directly on the head; staff is unfriendly and unprofessional; wi-fi in the rooms is not for free
The Beach It was a littlle too far from the main city
Location is perfect for us with a 2 yr old. No wifi in the room. Wifi only available in the lobby area. No A/C in the hotel during mt state due to approaching winter. Room facing east are very noisy and hot during the day.
Just about everything. The location was great. It was across the street from the beach. A short walk to the metro and mall made it convenient. The quiet neighborhood was a warm welcome after a long day of sightseeing in the city. Dinner was delicious.
We enjoyed the enviroment created by the staff and the quality of the services and the friendly nature, considering we did not speak Spanish The fact that we didn't speak Spanish so we could have had better conversation with the friendly staff.
I didn't like that hotel ,next time I will go for another hotel for sure I didn't like staff. they wasn't polite ,friendly...and I didn't like room..
Staff competent. Views excellent. Bed was nice. Not a 5 star anymore. Way past it's prime. Was probably hip in its day but carpet dirty, paint dingy, floor leading to Sky Bar and restaurant was linoleum and all bubbled up and needed replaced. Room is very small and cheaply made. Bathroom sink was reprinted and peeling off. Shower was paultry and leaked onto bathroom floor. Carpark extremely smelly and not well lit. Costs 27.50 euros overnight!!! Supposed exclusive checkin on 25th floor is in same room as concierge suite among everyone drinking and eating. Not very attractive or professional upon arrival. Quite frankly ground floor checkin and bar area is far nicer.
Excuse me but I don´t speak french. I could say the best was the attention & care on the reception desk (check-in mainly). I have nothing to complain about.
The hotel is located in good area, near the shopping centre. The metro, tram and bus stations are right in front of the hotel. The hotel was clean and the stuff was nice. Good deal for the price. I made the reservation of the hotel via booking.com. On the reservation (received from the booking.com) it was written that the hotel was paid on the booking day. When we check out the stuff said that the hotel was not pre-paid and this has caused some confusion as we thought that we will have to double pay for the hotel. The stuff handled the situation good. No complaints about the hotel.
The Hotel room is very comfortable The wifi does not work very well at the room. I tried with both iPhone and Ipad, but failed to connect to the internet both
Clean room, we were upgraded to a suite which was nice but it was only because they gave away our non-smoking room (even though we arrived at noon and they entered all of our information already-which they lost and we spent 20 minutes checking back in again), hotel is close to metro-about a 5 minute walk Checking out/in was ridiculously slow for such a big hotel chain. There were 2 clerks checking 2 people in at 9 am for some reason and giving advice on tourist attractions etc. We waited for 21 minutes before we checked out even though we were next in line. They need to have someone specifically designated to give information. I'm glad we weren't trying to get to the airport.
1. the bed is comfort 2. althrough near the main road, still very quite 3. nearby is a big shooping mall, and is very good for shopping 4. transportation is very convenient, cause near subway, Tram and busstop, very suitable for travelling 5. view outside the window is very great 1. WIFI signal was stable, always cannot receive the signal
Staff very helpful
Hotel design. Bathroom is rundown, Without shower gels, an insufficient number and poor quality towels.
i enjoy the room cause it was comfortable , with very nice bathroom. Also the breakfast was very tasty with reach buffet. I didn't like that you could hear everything from the rooms next to us, (tv, footsteps, talking).
excellent location, 10 minutes to the nightlife places
close to transport,clean ,goodbreakfast,good bed,spa free,reception desk old furniturerestaurant in evening with non trained waitersnot very polite in restaurant
There is nights club around and the hotel is very noisy when you are in the low level. Then the parking is very small and only small cars can enters. Outside because of the night clubs, this is difficult to park on friday and saturday night. Also, having the cleaning lady enter the room at 7h30am is not something acceptable for a 4 stars hotel I would not recommend to go to this hotel
Staff fluent in a wide variety of lanuages, all spoke perfect English. The Gym facilites were pretty good. The room was quite small for a 4 star hotel. Breakfast was expensive, but it was a buffet. The pool was very small.
good stuff. very helpful location far from city center, but very near the beach!
friendly, helpful staff
staff was helpfull plastic glasses in the room; poor quality of baby cot
it was a good hotel which was near the metro and near the heart of the town. all was perfect!
Hotel facility was clearn and nice; however, the location of the hotel was not comfotable. The environment around hotel is not so organized and it was scarly for me to even walking from/to nearest subway stations.
in summary I recommend you this hotel; you won't change your idea if you have a stay in this hotel. at frst one night reservation forced me to booked this hotel 3 times in 2 weeks. make a reservation for a nigt over booking and for other nights arrange via telephone. you will find that you prefer to stay in this hotel. In my sight the location of this hotel is not bad. This hotel can be gain an Excellent point in all fields just if it brings a little more attention to (1) air-conditioner/heaters degree of the rooms (2) in the rooms with extra bed; the quality/comfortability of the 3rd room be considered.
A real must opalle planes A real must opalle planes
politeand very friendly staff. rooms were all as viewed on web, clean comfortable and breakfast choices more than adequate. a very pleasant three days at this hotel.would recommend to others. well liked by my wife and i. no complaints
The room design is really good and it is strategically located.
Very good location to visit attractions around Barcelona. Easy access to metro. Very high standard room. Biggest bed I have ever seen! Lovely spa Minor point - no tea or coffee making facilities in room
Location, cleanliness, subway and trams close to hotel, major shopping centre close by, lovely beach across the road. First night very noisy as next room occupier clopped around on heels most of the night - carpeted flooring in the rooms would solve this problem.
Good breakfast The area is quite industrial and bed smelling. During the night is too noisy due to a club with crazy music.
Venligt personale. Super god morgenmad. Sol ved poolen hele dagen. Rigtig gode senge. Pool party hver lørdag i august, vi kunne ikke holde ud at være på vores værelse pga. meget høj musik!
Impossible to sleep in the noise from the disco.
Wellness package was great
We hadden een prachtige ruime kamer met veel licht en ruimte. Groot bed, grote TV met BVN, gratis internet. Het hotel ligt op wandelafstand van het strand. Vele restaurantjes in de buurd. En dit alles voor slecht 165€ voor 2 personen voor 2 nachten. Zeker een aanrader. De bril van het toilet zat los.
The buffet breakfast was wonderful - so much variety. A nice bar area with reasonably priced drinks. Quite a walk to centre, but taxis were good and reasonably priced.
nice hotel good location not because it is close to main attraction center but quiet neighborhood and easy access to metro I experienced a misfortune due to cancellation of my flight by airlines and consequently not being able to stay at first night at the hotel. However, I called the hotel from switzerland explained the situation the circimstances I was inshould be considered as force major cause because I wasn't the reason. Hence, the hotel can sell the room for that particular night to someone else and reimburse the money I paid. Person on the phone told me that I should explain the situation to the manager when I arrive. next day I did that but the manager did not accept it. Through your organization I still hope that I shall be reimbursed for the night I did not spend at the hotel
The junior suite was nice and it came with the privilege package.
The location is great: in a quiet n safe neighbourhood, not too many tourist around, just the way we like it. It's 5-10 minutes walk to beach and to go to the main tourist attractions, there are 2 metro stations nearby. We took mainly L4:Bogatell. There's a great cafè just around the corner called La Tornada, good for breakfast and a light lunch. One block away there's a small shopping centre with a supermarket and cinema in original languages. If you walk a bit, in c/ Ramon Turrò 13, there's "Els Pollos de Llull", simply the best roast chicken I've ever tasted. The rooftop pool is also a plus. It's not big, but you can still swim in it and it has got a stunning view! Ah, on my birthday they left a cake with a candle and a note in our room! We had a double non-smoking room, it was nice but the view was not great. It was overlooking a clothings factory. There were no romours though! So, just keep the curtains close! Also, I guess the mini bar fridge could need a change, it was kind of old.
Staff very friendly and helpfull. Room was bright and nice. Breafast was great with plenty of choice. We were lucky to get a balcony with a great view. Cava on arrival was a nice touch. Good location - walk to centre max 30 mins but tube beside hotel too, which took mins. Had to pay an extra 13 EUROS for the use of the spa facilities - these should be included in the price.
The location, the hotel facilities, and staff were very accomodating. It was also a suprise birthday present so the staff very kindly upgraded us to a Junior Suite. Our overall experience was excellent. The only negative experience was that restaurant meal was quite slow to come from the kitchen.
Free internet access
Quiet at night but still close to main attractions Need better directions to Metro for a first time visitor
the room was excellent, the pool view is brilliant and restaurant food was really really good.
Loved rooftop pool with its great views over the city and the sea. A little too far from the city centre.
Leisure facilies, excellent service
The hotel was close to public transportation with a shopping mall across the street that had a lot of restaurants. At night, the room was very hot and stuffy. The hotel staff had already turned on the heat for winter, and the temperature outside didn't justify the heater. Room was very stuffy and hot. The staff offered a fan but then couldn't find one and would not consider doing anything else to alleviate the problem.
View from the 13th floor (swimming pool area) was breathtaking. To bad the bar was closed. Bar at the pool was closed and the pool area was dark (no lights were switched on).
My room was in front of the beach so I had a great view and everything was in silence. The Internet conextion.
the view from the pool sauna too far away from pool, bar could be much nicer
free minibar, pool and gym were amazing
simple and clean decoration I did not like. The hotel is too dark
rooms and easy access to transport
Found the location good accommodation was good and value for money was excellent would be happy to visit Barcelona and stay at this hotel very handy for the sea and beach access good transport links
Location was great, right by the Mediterranean. It was clean, and the staff was very helpful and accommodating. Their wifi service was very slow. The only English tv channels were news channels (not that we were there to watch TV, but travelling with a 6 month old meant we were in a hotel room earlier than we would normally have been).
Staying was overrally a good experience. Staff was helpful and capable of speak English good enough (especially thanks and regards to Cristina :-). Air conditioning was not working in some of the rooms. The hotel bar was quite rarely open and there were no clear indication of opening hours visible.
Access to the beach, staying in a non-touristy area.
Closeness to the congress centre and beach Beds a bit too hard
Hotel location is perfect if you want to visit the beaches. The staff are very friendly. The room was very comfortable and ideal for long stay. The lift for the disabled is not working properly.
it was central to do what u wanted. probably a better bar an a pool. nothing much to do round the holtel.
Definitelly the location, very good infrastructure and staff. Also parking availability on the building.
Good value for the money, very clean and nice rooms. Sea view from the room. a bit too far from the metro, however the bus stops just outside
The location of the hotel is just superb for those who wish to have good rest at the sea-side! though it`s also not too difficult to get to the center in the evening! The staff is excellent, very helpful and friendly! I enjoyed my stay in Barselona very much!:) Just the internet connection can be improved..
The distance to the beach is great. It's only five minutes walking. Big shopping mall at about 10 minutes walking. There´s a bus leaving in front of the hotel that goes directly to Barcelona´s main square Plaça de Catalunya (bus trip takes about 15 minutes, depening on the traffic). Metro is at about 10 minutes walking distance. Never had breakfast at Hesperia del Mar, because I think it's too expensive. Instead, we bought some bread in a nearby bakery.
location, service, cleanliness of the room the room size was too small for 2 persons
Good room, decent price, close to beach
The hotel staff was very kind and very helpful.
the room was good
Clean room and nice bathroom. Very pleased with all aspects of the stay. view from window not great, aircon noisy but under my control
Check-in and check-out was easily done, the staff were friendly and more or less spoke and understood English. Our room was quite comfortable, yet the view was quite poor... The hotel is perfectly located in the vicinity of a metro station and the sea (both are just a five minutes walk away) and the center of Barcelona can be reached within about 15 minutes. The pool did not look clean at all and it was noticeable that it is hardly used at this time of year and that the staff hence doesn't seem to care about it. One evening, we wanted to use the internet, which is extremely expensive as it costs almost 9 euros für 45 minutes.
large rooms and beds :)
position, garage , no good value for money
The hotel was very quiet, it was very easy to sleep as there were no disturbances at night. I did not like the fact that the window was locked, not being able to open the window made the room stuffy and hot - air conditioning is no substitute for real, fresh air! I also found that the staff were not particularly friendly. When we checked in, the people on Reception made no effort make us feel welcome.
My husband, 7 month old baby and I stayed here. We were very satisfied. The room was perfect and always very clean. The hotel staff was extremely helpful and spoke english! There was a very big mall with many restraunts only about a 10 minute walk from the hotel. We were within 5 minutes of the beach. I loved that we had the option of the beach and the hotel pool. The city was a little far from the hotel but only a 5 minute ride on the metro and you are there. The metro stop is also near the hotel. We wish there would have been a more organized way to order room service.
new, clean and a good area
The hotel was close to the beach, in a residential/business neighbourhood. Breakfast (not included) was quite good as well. The A/C in the room didn't work, and it turned out none did, because "it wasn;t A/C season yet". As the room was unbearably hot, we were given a handle to open the window - which would cause the lights to be turned off though.
very nice, would go back.recommanding it to people already
design of room location
comfort , clean rooms, good brakefast',eautyful and comfortable bathroom distance to city
Quality hotel, friendly helpful staff. Location could have been better. But it was less expensive than ones nearer the main areas. Just meant taxi's by night, metro by day.
From the moment I arrived, the staff focused upon my needs, even reassuring me that, since I would be leaving early on the morning on my final day, they would arrange for a box breakfast...indeed, they did! My junior suite was delightful, with food and drink available 24 hours/day. The only thing I missed was wash-cloths for facial use. The hand towels and bath towels are 1st class; I'm unsure as to why they don't provide wash-cloths.
The design and style was very modern and sleek. Location was good - Fabulous shopping centre located just 10 min walk away. It was a bit removed from the main centre of Barcelona (just under a ten min taxi ride) so we ended up spending quite an amount on taxis over our 4 day stay - approx cost from hotel to city centre was €10 - €12
The reception staff not so friendly, the bar staff however very frienly and actually made our one evening very enjoyable. Just location, the surrounding areas were not too favourable. But it was a close walk to beach.
Staff was nice, room had a nice modern look. Beds were hard, location was not convenient and was not informed that the metro lines would be under construction an unusable near the hotel, although staff clearly knew if would be occuring during my stay.
Infrastructure is of a 3 stars hotel, location is not so safe
Overall stay was good. Air condinitioning is kept off deliberately (as answered by reception staff1) in night, that made us sweat a lot. Staff at reception gave stereotyped answers. Day after, same thing happened again. This irked us a lot! No tea of coffee maker in room!
The hotel itself, design, architecture. Breakfast good. Close to the excellent new beach with very good services. Big shopping center 250m. Actual location in the middle of old industrial area causing pollution to the the pool area. Service quality variable. The hotel could not inform of relevant public transportation, discount tickets for family and it did not do anything to find out. Hotel is far from historical city center and metro line is closed. It was forbidden to take own drinks to the pool area, but there was no hotel service there either within our one week stay.