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The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
location is perfect the rooms are small but comfortable enough
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
clean room . the hotel has a great location. we had to pay for a connection for electric.
location and cleanliness of the room
good location overprice, poor room facilities, room was cleansed poorly
Location is excellent.
Ideal location. Feeling of security - plenty of staff about.
Loved it all! Fab hotel
an excellent hotel, very central but quiet, well appointed rooms and good facilities. helpful staff.
The helpfulness of the front desk staff. The PCs in the Business Center did not function well.
Atmosphere, Comfort, cleanliness, facilities, spa, location and descent manners and service standard
very good and i recommand that for all no
location was perfect bar very quiet could have done with a little music
Great location. Spa and gym was very nice. Breakfast was great and was included in my rate. The temperature control was hidden. Wish breakfast at the terrace was open earlier.
Location, facilities, room sevice Overall a great experience Lack of reponse to our complaint that the water supply to the bath/shower control unit was too hot
Location, quality of hotel, staff was excellent Everything was great
Central position nothing
Staff is very friendly and efficient, especially the restaurant manager. Room was clean and comfortable, good beddings is the most important thing in a hotel, and it iw good here. The 360 view on the city is extremely enjoyable, exceptional. 360 bar closing at 23:30 when it is written 12. Room service not available during the night, that is not up to a good 4 stars. Maybe one or two more staff to hire could be better.
Everything. Particularly the decor and coffee machine. Would have prefered croisant or something in the breakfast box.
Very good hotel. Staff pleasant compared to other people who served us during our trip to Barcelona. We found the hotel to be exceptionally clean and the room very comfortable. Enjoyed the breakfast and the panoramic rooftop bar!!!!! I was not keen on the location - although excellent for accessing everything in Barcelona it felt a bit scary at night walking out. But would still go back - just get taxi's when returning to our hotel at night. You can see the area is being improved though (police presence).
Value for money
Location, Terrace, comfort of room
Beautiful rooms, great location, rooftop panorama, loved this hotel and would stay again in a heartbeat.
This hotel is very interesting for those, who are interested in modern architecture and design.The hotel interior is thought over to the smallest details. The district Raval is horrific. Whole the day around the hotel are walking suspicious persons
Great central location. Clean, bright and very modern. Reception staff very, very slow when leaving
Nice design hotel not far from the city centre. Very friendly staff, fair prices and great breakfast. -
The hotel was absolutely fabulous, there were 8 in our group and all of us had a wondeful time. The staff were exceptionally helpful which was great when trying to book a table in good restaurants for 8 people at short notice. Cannot fault the hotel in anyway - great location - we walked everywhere and saw most of Barcelona over a long weekend.
very imnteresting design, I have never seen anything like this before it was rather cold this days and the swimming pool was only outdoor...
Location and swimming pool Refreshments on roof top pool area did not work
I had a suite room with a seperate sitting room from the bed room, this was very comfortable the walls are extremely thin. conversations of the neighbours can almost literally be followed.
We we're very happy with the location of the hotel. Very easy to walk anywhere in the city from the hotel. The hotel lobby was presentable, clean, and smelled nice. The lobby staff was also very friendly. The carpet in our hotel room was very questionable... had stains all over it. No light above the shower in the bathroom made it pretty hard to see while showering. The rooms could definitely use a little upgrade. We also had a big problem with the noise level. The hotel walls must be extremely thin. We were kept awake till 2am because of the kids in the room next to us. Very easy to hear from room to room. Overall, this hotel is just okay for price you're paying.
No problems, fantastic location very close to Las Ramblas
Reception staff very pleasant. Reception areas much more attractive than the room. Very convenient location at a reasonable price.. First non-smoking room was very smoky so changed to another. New room carpet not properly cleaned. No air conditioning or opening window so had to leave balcony door open at night. Room very dark and poor decoration. Bathroom similarly unattractive. No information in room about hotel or local attractions. This did not feel like a 4* hotel experience.
Location was good. The pool and roof top terrace was as a nice to have. Great size, great potential. It was a cozy 3 star hotel with aspirations to be of a high quality. They had just changed management and I would hope that they meet their potential. The interiors, fixtures and fittings could all do with a revamp
The rooftop pool was a suprise addition to our stay. The bar area was also very decorative. The location was excellent. The inconsistency in house keeping.
Very central.Side street location was quiet at night. Problem with toilet, on arrival, was attended to immediately on informing reception. There was a shower head which did not spray properly.While I did not draw attention to it.I felt it should have been noticed by attendants and replaced.This is not a complaint, just an observation.
The front of house staff were excellent,friendly,extremely helpful & courteous,i would defenitely stay at the hotel again.
The location of the hotel was excellent The curtins in the room were very dirty, I did not like it at all
The location was exellent- walking distance to shops, restaurants and tourist buses! We did not have to use public transport at all! Hotel staff was very nice and friendly! I would definitly recomend this hotel to everybody!
great location next to ramblas and liceu metro station
Hesperia Ramblas is a modern budget hotel in NH Hotels' 3 star Hesperia chain. It is located in a street adjacent to the Liceu Metro stop on the Ramblas and very well placed. Rooms are basic and very comfortable with good heating in the cold November nights. The bathroom is good and spacious with a lovely hot bath. Breakfast buffet is good and not too complicated. It is well worth the extra for convenience but there are also many cafes nearby offering breakfast too.
staff was knowledgeable--exceedingly helpful when we had airline problems--and the hotel was spotless and fabulously located
Great location, New hotel, very clean, kind & helpfull staff.
Friendly and attentive welcome and during our stay.The location was excellent, the rooms lovely----a very pleasant stay.
The central location and the friendly staff No bar facilities
Clean, good breakfast, central for city. Staff helpful
Perfect family room; 2 adjacent rooms with interconnecting hall. Location near subway station.
Clean,Modern, Friendly, quiet, close to La Rambla Tiny room,Air Conditioning not working,Heated bathroom mirror constantly on thus raising room temperature
Spotless hotel. Towels changed everyday during the stay.Location is a must! In the heart of Las Ramblas. Short walking distance from the Plaza Catalunya, metro station, El Corte Ingles and the supermarket. Check in was allowed before 1pm. Room on the 4th floor very nice and quiet. No noise heard from the street! The room as small but enough for a short break trip. Member of the front desk staff who checked us in not that "smilly" but Spanish people are like this. No Shampoo/Conditioner offered.Soap enough for only one single shower. We had to get a shower cream/shampoo ourselves.Location very good as I said but be careful because I noticed some weirdos checking us out like waiting for an opportunity to take their chance. Avoid the restaurantes sorrounding the hotel area. Too dear and poor quality of food offered!
Very good location on heart of rambla
Staff are friendly and etc, but over priced vs what you get; a 4 star hotel nearby costs only slightly more [138 euros, silken] Very very unstable and unreliable wifi; atrocious
nothing at tall. very expensive for a 3 star and not enough any where including reception area to swing a cat
great for seeing Barcelona
I liked that it was a small hotel, so very quick access to your room. It was clean. The bathroom was very modern. The mat on the bed was good quality. It was near everything. I liked that when we complained about our first room, they quickly fixed us with a better one :) Thanks! There was 2 things I did not like about the hotel: 1- The noise from the street at night was extremely annoying, even until 4 & 5 in the morning. It really affected the quality of my sleep. 2- I wish there were a mirror at the room over the desk, and not just in the bathroom.
Hotel is situated in a perfect location. Large and very comfortable bed. Nice size bathroom. Room is rather small but nicely furnished.
Staff was very helpful. They found the answers to all my questions. Very clean. The bed was too hard. I needed extra pillows because my knee need more support due to an injury but the quota of pillows seems to be 4.
Central location Very expensive for the quality. Additionally, staff was uninterested, ungroomed, and generally not welcoming.
Clean and newly renovated; comfortable bed Staffs unsure of procedure; bathroom leaking with foul smell
Very good location, close to everything (metro station,plaza catalynua,port,food , shopping etc) no refrigerator
The hotel is very small compare to other hotel round the corner . when i was there the air condition was not working . i have to sleep with all my window open and i was at the first floor . it was a bad experience the rooms are to small . where as for an extra 10 euro you get a much bigger room just along the street
Good position and value. Thin walls. Could be noisy, but during my stay I heart only the houskeepers pushing their carts in the morning.
Very convenient location for all tourist attractions.
Arc La Rambla is situated in an excellent location - close to all amenities. I booked a double room -superior but got a twin room - then we were moved to a double room on request but this room had no view - was very disappointed.We could not understand having booked a double room and ended up with a twin room- first room was lovely with the view. However the staff were friendly and rooms were clean.On the hotel paperwork it stated double superior room.
excellent value for money, clean, friendly staff, we will be returning later in the year all the room needed was a kettle and tea making facilities
location room was very basic, breakfast was poor
clean and tidy no iron
very close from the shopping area the bed are a little bit too strong
Location on La Rambla. The surprising additional charge for my 8 year-old son.
Junior Suite great view Sheets are not new, lobby is small, tolet broke down in 4 days - all that in a Junior Suite. Standard room very small.
location the rooms and interior of the hotel were not as expected
quite efficient and the location overpriced
The very comfortable and beautiful foyer. The decor in bedrooms was too modern. i.e. bed too big causing little space, bath too high and deep with no hand-rail to haul oneself out! Not many shelves in bathroom or in bedroom itself. No hooks for towels/clothes to hang in bathroom. Could easily hear traffic and TV in next room but understand that sound-proofing is in progress.
Location of the hotel is excellent Employees collaborators Recommend to live in Close to everything Nothing
Location Size of the junior suite Not being informed that the public areas were all closed for renovation - not a big deal for us but I could see how others would be annoyed.
The freindly atmosphere and good service limited dining facility choice
the location of this hotel is the best in Barcelona.
The location was fantastic.Everything you needed in the room was available like the iron and a kettle for free coffee & tea.Nice touch for the complimentary voucher for 2 cups of illy coffee in the reception. There was a nice lady on the reception (don't know her name ) which seemed the head department, was really too helpful & she spoke with a lovely smile all the time. It took me like an extra hour for checking in. I asked for a room with an ventilator in the bathroom, but was told it's possible only in suits !!
Very attractive throughout and huge room
Everything with hotel was great except my only complaint was they would not give me an iron told me I had to get that service paid for which annoyed me the most. That the hotel would not give me at iron
The location, and the staff was helpful The bed were hard and not comfortable and the double beds kept getting apart from eachother
Location was excellent. Bath room was stinking moldy.
There was nothing much to like. The staff was surly and astonishingly unhelpful, they gave me the wrong room, then hours later the right room but the wrong keys. The problems were endless. The staff was horrible. Things didn't work but they wouldn't fix them or move me to another room. Lots of other people's hair in the bathroom.
i liked the fact that the hotel its in the middle of everything and its quite friendly.
Excellent location No complaints
it is right on the Ramblas, so access to everything was good, including the metro and transport links. There was some building work going on,that we were not told about, on our floor, although it started early in morning they did try to keep the noise to a minimum
The place of the Hotel. Right on the Rambla
The room was a bit smaller than we espected but was really good. My sister's family was in a larger room (same price), but it was near the air-conditioning.
Location was very good Nothing
there was an acident, we lost a mobile phone, and receptionists were very-very kind and helpful in the process of searching. thanks and thanks again. the front of hotel and the hall need an urgent cosmetic facelift. rooms alright.
The location unnecessary noise (e.g. from electricity)
The spacious room, the balcony. and the street's view The lobby is not classy, the breakfast not various, there is no bell boy to help with baggages, and during the 6 days of our stay they did not clean the room, they only made up the beds, sometimes they even didn't remove the garbage from the pins.
Wonderful location, friendly staff, clean rooms.
Location and price was good.
location does not meat 4 star requirments.
The location is a big advantage of this hotel. It is very convenient to get any point of the city. Maybe it needs a little touch up in order to make its rooms a little bit modern.
The Receptionist The enlargment mirror in the bathroom did not work and no blanket on the bed
the location the price of the room and of the breakfast
Ease of access to the Ramblas and the city. N / A
The central location is the hotels best feature.
good location no tea & coffee making facilities had to pay wxtra for safe when it was one of the features mentioned
Great Location right on La Rambla, Building and Interior central to major attractions. Spacious D/Room with balcony overlooking La Rambla. daily room service, Reception and cleaning Staff friendly. very enjoyable stay €15.00 for Breakfast to expensive encourages guests to dine elsewhere.Why not reduce price and fill the breakfast room. €2.00 for safety box key is petty and should be discontinued .
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
Garden, location rooms and cafeteria are not clean enogh
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
The location was fantastic.
The middle garden or terrace is really nice for chillout Hotel provides a free bike room size are quite spacious Rooms looking at the garden has amazing view in the day time Staff at reception are vey helpful Breakfast selection is very limited and its not hygienically taken care of Some of the catering staff are really rude and some and very kind and helpful The TV selection is extremely bad, so don't even think of setting in your room
Very cclean room No kettle in room. No hot water for shower on the last day.
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
the location and the free wi-fi computers in the rooms were super.
Location, availability of computer use, staff helpfulness The front door is easily accessible to anyone. No security measures late at night, would recommend a key card system to open the front door. We had a woman screaming late night-mid morning and work us up. I am sure this woman was not a guest at the hotel. The next morning 5:30am there were a group of 3 men talking very loudly, called the front desk to make a complaint and the desk staff did not understand. We got dressed and went out to take care of the problem ourselves.
the staff were super friendly and very helpful! the design of the rooms was amazing as well, loved the poster on the wall of the train tracks by the seaside :D everything was perfect!
the location is gooooood the room very small(3x2) & small bed (not comfertable for 2) & small bathroom. wifi signal is very low even when you are at the loby. the room too cold with or with ac. the price is too high for this room
Central location, silent room, new furniture, free wireless, good breakfast
no hot water during the whole week end
Good location, free wi-fi internet, nice breakfast, new hotel and modern decoration, hotel staff very helpful. Room too warm; improve cleanliness.
I wasn't particularly keen on the floor corridor lighting/door numbers which was a little ominous until the automatic lights came on. I was also waken up by the cleaners outside - possibly because the walls/sound insulation is poor.
The hotel looks great - unfourtunatley it is not finished being built and so many services were not up and running yet. The staff were rude and unhelpful, the airconditioning in our room was broken and as a result it was sweltering overnight yet 3 different staff members we contacted denied there was a problem and made no offer of help. Finally when we complaind the next day we were given a 10% discount. We would have preffered help at the time.
Only the location There is no window in some of the rooms. There are 2 laptops for internet and they are not working
The room was very modern, big enough and clean. Everything is new and good in quality. Very good sound isolation from the outside but not from inside. There is a lot of noise from other rooms and hallway.
The location was more then perfect and the hotel is really beautiful. Often we saw people stopping outside to look in. Staff was extremely helpful, kind and spoke perfect English. Our first room was too small and only window to open was with a view of the renovation going on in the hotel and this was a smoker room which we wanted from start but I could not breathe in there because of dust and then this little window. We got another room with no problems to the street with a balcony. The room was pretty, stylish and bathroom as well. Only minus is really the amount of dust and white dust from renovation, the room was covered in it so if you laid your arm somewhere you had it on your clothes. But we just did not wanna "complain" again so balcony door was always open. I even had to clean the toilet before we could use it. but we would definitely come back if no renovation of hotel was going on
Great staff and you can't beat the location. The standard rooms are quite small, just big enough for a bed and two bedside tables. However, they are sufficient comfortable for sleeping. My biggest complaint is the noise from the hallway. The walls are paper thin! You will hear everything in the hall, from someone walking by with flip flops to the late night party goers returning. Therefore, expect to have your sleep interrupted throughout the night.
The location of Hotel Espana is fantastic. Located just off of La Rambla you are only a minute's walk away, the marina is only 10 mins and there are plenty of restaurants near by. The design of the hotel was pretty good, mixing very modern in with the old. While renovation is still being carried out during the day there was a little noise and some areas of the hotel are still covered in paper and tape to protect areas. The rooms where a little dusty but we understood that this is from the renovation and not because they haven't been cleaned. I would recommend wiping the inside of the cupboard down before putting your clothes in. We got a good deal on this hotel booking it last minute so for the price we paid it was pretty damn good.
The Hotel's excellent location so close to La Rambla was perfect for our short city break.
The look was absolutely stunning no complaint
good location, just of La Ramba, well lit area.
Helpful staff, basic accommodation but well priced breakfast buffet
Staff very helpful.Provided good breakfast..also had good internet service.Good location for sightseeing and shopping...convenient
Good location,nice staff,clean&well equipped room,
pleasant staff, location in the city center, good breakfast incl in price for room cleanliness of the room, esp. bathroom
The price, excellent location and very friendly and helpful reception staff. Rooms can be a bit noisy as no carpets in rooms or corridors.
The location The cleaniness, breakfast too crowded
The Location Nothing
The best of Aparthotel Gutenberg is without any doubt the location