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The staff were helpful and very friendly
The greeting upon arrival at the hotel was excellent. The staff were extremely friendly, and the room itself was very clean and comfortable, if small. The location is good. Access to the centre of town is via a very pleasant walk up Las Ramblas. It is also an equally pleasant walk along the promenade which is just next to the hotel. All the rooms have kettles. Upon plugging in said kettle I received quite an alarming electric shock followed by a loud bang, sparks and smoke coming from the plug socket and a consequent power cut in the room. Whilst I accept these things happen as electrical appliances get older and need replacing, what alarmed me was the total lack of concern on behalf of the staff when I notified them that of what had happened, and of the fact that I had actually been electrocuted in their hotel room. In fact their only response was to send up a handyman to replace the kettle and reset the fuse. I mentioned what had happened twice at the reception desk and quite frankly other than showing some slight surprise they couldn't seem to care less. Another disappointing factor was the view. Many of the reviews, and indeed the website boast a fantastic panoramic view of the Barcelona skyline, whilst in reality the view, even from the 8th floor, consists of a massive pylon (which sits directly in front of the hotel) and an average vantage point of the Barcelona skyline at best.
lovely balcony with view of harbour. Huge bed. Very clean. Nice bar. 5min walk from Ramblas and 10mins to beach. I'm booking again for next year. Not the worlds greatest shower, but nice bath and bathroom. Oh, and don't binge on the mini bar...predictably extortionate.
perfect view, nice room, balcony, swimmingpool,everything
Nice, well furnished rooms. Good bathroom. Choose this hotel partly because it was announced to have a roof top pool. Now it turned out the pool is about 5x3 m and less than a meter deep. Disappointed about this!
Smell was disgusting all over the hotel
Absolutely great Cold water in the bath monday morning, but it was advised in advance
Everything about the hotel.. The location was perfect for us not so far from La rambla and the city center -Plaza Catalunya- (about 2 min walk to reach the begining of La Rambla) and the tourist bus has a stop station just infront of the hotel door + their was a very close metro station L3 just at the begining of La Rambla. Nothing really. And I'm planing to stay their at my next visit.
The hotel is ideally situated at the bottom of the main road leading to all the shops and city centre. You can walk to most attractions and the night life is amazing. The bathroom in my room was amazing too with luxury bath and shower. The hotel staff are very friendly and will help you with anything. I would definitely stay there again. Spotlessly clean! Take some teabags as you only get 2 per night with powdered milk. Breakfast was extra for my stay and eating out is a lot cheater than the hotels food. But the hotels food is excellent as a last resort. Just minor issues, other than those I have no real complaints at all about the hotel as it was amazing.
We have stayed 4times at this hotel and everyone is very helpful we really enjoy staying there for comfort Location Hotel staff its wonderful
Breakfast; wheel-chair-accessibility in my 10 days at the hotel i was able to open without help the door to my room only one time.
Located in the heart of luxury shopping area, one block from Gaudi's two residential masterpieces on Passeig de Gracia (Le Pedrera and Casa Battalo are a one minute walk away, one to the left, one to the right). There is a 24-hr 'pharmacy' w/in 1/2 a block, and the on-off tourist busses stop adjacent to Le Pedrera (red line). Every person who worked at this hotel is absolutely wonderful. (Happily held our luggage until a room was ready, gave us access to their beautiful breakfast/lounge ((we declined breakfast as we wanted to start touring a sap but it was truly a 4-star spread, like a Ritz Carlton or similar class.) ROOFTOP BAR IS AMAZING - try a Martin Miller Gin Tonic (one of 8 different gin tonics offered), 360 degree view with glass "roof" will stun you), tapas list was great. ROOM was modern, blow your mind luxurious. Our 20' balcony faced the street (rm 901 has floor to ceiling glass with a huge balcony and electric blinds... The wall above our king size bed was also glass, all the way to the ceiling creating a 6x8' glass wall 'headboard' which also created a wall of glass above the tub in the bath room, letting the spectacular view and light flood into the entire bathroom, with a electric shade if you wanted to lower it....). I seldom photograph a room, but I tried this time because it was so spectacular. Great robes, slippers, nespresso machine, huge glass shower. We absolutely loved it - would love to move in forever. I hated to have to leave and hope to go back for a longer stay. Note - this area is totally safe 24 hours a day and this would be a GREAT place for a woman travelling alone - this is a GREAT location. Entire staff, EVERY person, went out of their way to delight you.
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
The hotel was under renovation, lots of noise and disturbence during the day.
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
The roof bar was fantastic
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
The staff was wonderful. The room was sexy and comfortable. The location fabulous.
The rooms had a comfortable bed and pillow. The rooms were clean and modern. The bathrooms are spacious and well maintained.
hotel should be mostly for gays. There were many straight couples, guess they did not know they arrived in a gay hotel. looks like too many straights for the gay community, to many gays for the straight guests. I am gay but this time the mix was not good. Check in lasted forever, they write you a guest pass by hand, it takes forever... worst check in in my life. Hotel was not able to provide service to print out my online boarding pass.. what a shame. I did not feel anything of the original gay concept, I felt they just sold out the hotel to anybody just to make money ( whats ok), but this was not my axel hotel from some years ago. It was just a very busy hotel and not sure if the value for the hotel was very good this time. Just my opinion.
AIt's a gay hotel but 'hetero friendly' me and my wife stayed with a group of friends and didn't feel anything strange. Friendly staff, great location, nice rooms and good value for money. One of the reasons to chose it was the spa, but it cant be called a spa. 1 Sauna, 1 steam bath and teh pool and jakuzzi were not functional, some dirty stagnant water in the pool and we didn't use the spa after first trial. Also the minibar was nnot filled regularly and the room was not cleaned properly.
Location. Great roof deck. Got a good rate online for a Premium Deluxe room. It was nothing special - not premium or deluxe by my standards - very basic. When we arrived, needed to use the toilet facilities - no toilet paper in the large one on the 1st floor - went to dining room to inquire for paper or another facility to use. Was given napkins for the restaurant to use.
Marisol! And the rooms were stylish. Rooms smelled of cigarette smoke.
Good location in the middle of the eclectic pulse of Barcelona, a matter-of-fact, most of city's buzz is right in the hotel lobby bar. Design trying to hard, instead could use a good hard cleaning.
Location is best. Hotel is pretty upscale. Aesthetic. Pleasing to the eye. My credit card was charged before i checked in. Made the resrvation in euros. Was charged in dollars at a rate of 5% higher than what I would have gotten on my credit card plus commission.Was asked to sign a cr card slip that said I was offered a choice of currencies chose dollars and my choice was final.
Room was very noisy. Could hear ladies talking in room above and constantly heard their high heels walking around above. Outside noise was very loud. Housekeepers in hallway very loud talking early in the morning every day. Room was stained and furniture showed signs of wear. Great location. Great lobby and hallway design.
I liked the location and modern style of the hotel. It is in easy walking reach of the centre of town and the roof terrace with its swimming pool gives excellent views of Barcelona The wireless internet connection in my room was non existent which was very frustrating and the two computer in the reception area always had a several people waiting to use them
The room was beautiful and the staff helpful and friendly. The location was central and all sorts of transportation are within walking distance. We were lucky to get an upgrade to a room at the front of the hotel which have beautiful stain glass design balconies. We stayed when it was a little cooler in the evenings. The bathroom design is open and therefore when you finish showering you get cold a little quicker than you would in a closed off shower area. However this is for such a short duration it should not deter you from this great hotel. I would without a doubt love to come back here!
We checked in with Daniel in the front, who was AMAZING. He is so sweet, attentive, and adorable. We couldn't stop talking about what a gem he is. He gave us tipa for our stay, offered to print out our tickets to La sagrada familia, which were ready for us as soon as we went downstairs. We really enjoyed the customer service here it was the best received in our entire trip in Spain. Beds were small but that's normal in Spain
Convenient destination to reach most of important places I was charged for breakfast as for to persons instead one. Good luck I saw the mistake while checking out. One day bathroom was not cleaned in a proper way.
Location over the main train station. The theme is stupid, childish, already dated and slightly confusing rather than the attempted "cute". What dope thought that this was a good idea and PAID for the execution? This is the perfect location for a classy and efficient business hotel and instead they put up an amusement park that isn't amusing in the slightest.
Unique Space Theme keeps kids and adults entertained. Rooms were well laid out and comfortable. Hotel was quiet. Breakfast was excellent, cost 15 Euros, but so good that we ate there twice during our 3 day stay. Staff was VERY helpful in getting us where we needed to go on our short post-cruise stay in Spain. Every noise in the room was heard by everyone, including the rest room and shower. An exhaust fan of some sort would have helped with this and would have ensured the shower was not also a sauna. Also, there was not much privacy in the shower area, so everyone had to turn around when each of us got out of the shower to dress. A privacy curtain would have helped with this.
Everything was awesome, the location was superb, the metro is under the hotel and there is Taxi station right when you exit the hotel, the tour bus station is one block away and there are alot of restaurants in the metro station like MacDonalds I liked everything
Proximity to railway station.
I liked that your staff helped us with all my problems:keep our lugage before we check in and after check out,they infomed us about transport ,visiting town;our room was cleaned every day.Iliked too,that the metro and the train and turistic bus were so accesibile from te hotel.Despite other guest air condiotining was good. Nothing specially.
The convience of the hotel for transportation that I needed to various locations in the area around Barcelona. The resturant was a bit over priced and the selection of items on the menu was not very apealing.
we stay at hotel because we thing it handed for trains and buse and a lovely view around.my husband been three times now and i been two time think we be going back very soon and very nice hotel the only thing is tray of tea or coffee in room when people arrived
I chose this hotel mainly for its location and convenience for station. My room was comfortable and clean, although the shower taps need some attention. The waiter in the cafeteria was very friendly although he was very overworked which meant we had to wait a long time for service. Although not really the fault of the hotel (more of my fellow guests) the smell of tobacco on 4th floor, particularly on the landing and passage was very unpleasant. It was supposed to be a non-smoking floor. I was very disappointed with the food available on Sunday night in the bar/cafeteria as the restaurant was closed. Poor choice and one of the toughest steaks I have encountered in ages!
Access to trains
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
Very large and quiet room We ask for a non smoking room but according to the smell it was not
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
Location is great, near all touristic attractions No complaints
Every thing about Barcelona Nothing all ok
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
staff were most helpful and the location was very central
Location, breakfast In improved number there was no promised dressing gown and slippers
excellent location The Hotel needs to be updated, slightly over rated.
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
Excellent City centre position
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
Great location, but you pay for it. Rooms were tiny.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
Clean place and convinient
Room was very good ... expecialy bathroom metro is very closed
What an excellent hotel! The rooms do look like the pictures, a great place to relax. Will definately go there again. The hotel is 100m from the Plaza Espagna subway-entrance, there is a small supermarket around the block. Nothing really, just minor wishes like a bathtub or coffe/tea-facilities in the room. But then again, there is complimentary water in the little fridge in the room.
The staff of the reception, cleaning of the room The service of the restaurant.
The hotel was very clean, and the staff were very helpful.
Perfect location, easy access to every attractions, near metro, railway station and airport bus station. Quiet, got Wi-fi, big room. We booked a double room and was given a twin, but changed to double room the next day. Some reception staff's English is not very good, forgot to move our luggage into the new room. A bit slow for check in.
it was excellent my wife and i plus other members of my familt will be staying again next year
Rooms were very comfortable and good clean bathrooms but a mini bar would have been a good addition and there were no Kleenex for the ladies. Bar area was too austere, need to be made more comfortable.
Perfect location, Cleanliness Nothing
The hotel was newly re-furbished and wery clean Only room service available
location and staff
Great location. Nice rooftop pool with great views AC didn't work in my room
Great location; Great views on the front rooms; Clean aspect
the location they are not aware about the conditions required in the request
Never stayed in that hotel. It was overbooked. And we got transferred to different hotel.
Location, friendly staff, very quiet room, good breakfast, one child under 12 can stay free of charge. Small room, air conditioning did not work at all , non-smoking room was actually a smoking one(room stinks) even if the sign was hanged on the door room, towels and pillow cases had stains.
fantastic location - good service
We had a wonderful suite overlooking the entire beautiful Catalonia!! It was the best experience ever! Can't wait to visit again. Thank you for your hospitality!! Best regards.
Perfect location & perfect view :) No.
Location!!! Subway - entrance at the entrance of the hotel, bus from/to airport - 50 m, Montjuic - 500 m. The room was clean, breakfast - ok. The hotel seems a bit oldish, but it was perfect for our 2 night stay.
excellent location, very clean room, nice decoration and wonderful jacuzzi on the roof terrace... the staff was very friendly. the entrance...
Nice location. Room was quiet at night. Comfortable bed. Nice shower. Breakfast was nothing special. Find something down the street to eat. Sinks look good but are impractical. Gym is not open. Worn carpet.
The Hotel was very lovely and well decorated, clean and the staff was very accommodating. The hotel bar offered free champagne, water, tea and coffee which was a wonderful and unexpected surprise. The staff assisted us in room upgrades, places to eat and what to see around the city. Wifi was included in every room as well as personal AC that worked extremely well. The room also had black out curtains and while being very centrally located ( a few blocks from the Gaudi House and a 2 minute walk to La Rambla) was also very quiet. I would deffinitely stay here again. Great place for couples or young friends looking to have a good time while still relaxing and getting some rest! The bathroom of the rooms where small and not separate from the rest of the room, and the doors to the toilet and shower were opaque glass that was see through when wet. Other than that no complaints.
the location was great the toilet and the washbasins were very small
Perfect location to be close to the center and away of the noise. Great recepicist (from Argantine) to get his recoomendation for your paln in Barcelona. 50m from the metro station. No lobby. No Shampoo!!!. It was hard to find its building when the taxi deliver us from airport.
The staff was spending and welcoming. The room was BIG for European standard. The bed was comfortable and shower was very very nice. The location could not have been better - We absolutely loved that !!! Bath towels were poor quality. A bit noisy if you are on 2nd floor facing street. There was a hint of mildew smell in our room
Location and quality of accommodation facilities
The location was perfect, and the staff was courteous and helpful. My room was very strangely designed (ironically). More importantly, the showers were not cleaned well - the glass walls were covered in a thick layer of soap scum - not pretty! Overall, it's listed as a 5 star hotel, and it's FAR from that. At best, it's a very good 3.5 star hotel, or a middle of the road 4 star.
Location, close proximity to lots of sights and shopping/restaraunts. Room was incredibly tiny. Not good for more than one person. Definitely not a 5 star hotel as it was advertised.
This hotel was a great surprise in terms of quality, price, location, and service. It's located on a great street for shopping and dining, and only blocks away from the airport bus shuttle. John at reception was very kind and friendly, circled lots of things on the map of Barcelona for me to see, and recommended some restaurants. The free glass of sparkling wine was a nice touch as well. The room was fantastic, with a beautiful soaking tub and comfortable bed, and a balcony that opened up onto Passeig de Gracia. It should be noted that this room is great for solo travelers or anyone who doesn't mind an open concept room. The shower and toilet have frosted glass doors, but the tub is open. It may not be private enough for some people, but I thought it was fine as I was solo. The mini bar wasn't too expensive either, which can be hit or miss at many hotels, and had s great selection of snacks/beverages. Overall this was a fantastic stay in Barcelona and the hotel made it that much better. The only negative to the hotel is completely out of their hands, but there is a new retail store being constructed below, so after 8 or 9 am, it can be a little loud. It looks like it's just starting, so it may go on for quite some time. This wouldn't stop me from stating again by any means, but if you party all night and want to sleep in, it could be tough.
The location is very good, the staff are excellent,roof terrace is excellent, staff plesant and friendly, the food there is very good but limited, same menu every day. We ate lunch there each each day of our stay, and fish of the day for 5 days was always the same. The bed in our room was far too hard. By the end of our stay we both had aching backs.
The terrace. Room service food.
Very helpful staff; rooftop bar excellent; excellent location; beds great Rooftop could use a little more seating with tables; maybe a few more waitstaff
Wondeful staff, very helpful. Made phenomenal restaurant recommendations and were all around very helpful. The hotel is a very nice hotel where they do a great job keeping clean and very nice. Location is great, walking distance to everything but in a more upscale area so out of the chaos of La Rambla.
Location Room decor
Staff helpfulness and attitude room on busy road did not have enough noise insulation-consequently noisy
Friendly, helpfu staffl and in a good location. Loved the roof top bar where the food we had was excellent We didn't dislike anything
the roof bar small rooms - misleading 5 star status
Location, hotel staff
The bed was like a rock, and pillows very poor for sleeping
This hotel is far from to be 5 star. The bed in the double room is very narrow and is about 1.40 m ! Thus, two adults sleeping on it risk to fall down at night. The other furniture of the room, which needs to be repaired would be more suitable for a 3 star hotel room. The personnel at the desk with poor english could explain to us how to connect to the hotel WiFi and offered us free bussiness room: two old time snail speed desktops with a queque beside the door. There is also a problem to take a cup of coffee till noon - the only suggestion is to take breakfast twice.
Very helpfull staff,
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
The location was fantastic.
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
The middle garden or terrace is really nice for chillout Hotel provides a free bike room size are quite spacious Rooms looking at the garden has amazing view in the day time Staff at reception are vey helpful Breakfast selection is very limited and its not hygienically taken care of Some of the catering staff are really rude and some and very kind and helpful The TV selection is extremely bad, so don't even think of setting in your room
Very cclean room No kettle in room. No hot water for shower on the last day.
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
the location and the free wi-fi computers in the rooms were super.
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
Garden, location rooms and cafeteria are not clean enogh
In the heart of the city, and walking distance to many shoppings. Capable staff who can really be help in English. Not really.
building and inerior and location
Great breakfast , for the 25 euro you get a really great food. Very good location, beautiful interior design. The rooftop with pool and bar was closed for the night.
Rooms and location is great, underground parking just in front of the hotel and metro is just down the road. Good views from quiet rooms and one full non-smoking floor. Breakfast in the basement disapointing. The room is great for other uses, but starting the day in a dark vault after being woken by the sun is a turnoff. Better to grab breakfast close by or across the street.
The Staff was excellent- polite, attentive and knowledgable. The Hotel is well located and very well maintained. We were very pleased with our choice and everything about the Hotel. Although the rooms are very prety to look at, they are not as functional as they should be, particularly at that price... there are no shelves or drawers to unpack and place clothing ( except the very narrow hangging closet next to each side of the bed). Also, there is no shelf or rack in the shower to place any toiletries- a large soap dish at the least would be suffice. It is a classic example where Form does NOT follow Function...but, it looks good!!
Excellent location, and facilites. Very close to metro station (<5mins walk). Breakfast somewhat expensive. Very small gourmet restaurant which was excellent, but imited menu. Room rather small, with only one armchair.
Excellent service, beautiful decoration interior and exterior, great location
Excellent stay - very helpful staff. It is a shame that their bar, dining room and breakfast charges are so high when compared to comparable non-hotel establishments (e.g. glass of wine is 11 Euros at the hotel vs 2 Euro's) that we really didn't use the bar facilities. We would have (and can afford to) but at the end of the day, we felt it to be a rip-off and did not do so. A real shame - we would have been happy to pay a premium but one that was so totally out of keeping with the rest of the city.
The hotel's design is exciting; it is a historical piece of art. The location is perfect. We liked everything
View and balcony right on Gracia. Amazing!
The location of the hotel is perfect to visit the city We were given a smoker´s room when our choice was non-smoker. It was disgusting because of the smell in the room and also to be sorrunded by ashtrays all over the place
Location is superb. Walking distance to many of the tourist sights and shopping area. Easy access to metro and buses, and taxi stand is right at the corner. Spacious and Clean Room. Staffs are willing to help. Tapa bars nearby are also nice.
The hotel is very well situated, right above the Plaza de Catalunia, away from the noise of the Rambla but still just a few minutes walk. The neighbourhood is very beautiful, good restaurants in the street as well as some amazing artwork in the street. The hotel room was very nice, even better than on the photos on the website. Beautifully decorated and the beds were comfortable. We had a great view from our windows and the view from the 11th floor, where the swimming pool is, was amazing. Though the hotel isn´t very cheap it was worth every penny! The air condition could have been a litle bit cooler.
breakfast, room, location, cleaniness
the location of this hotel was excellent,the veiws from the roof top pool where breath taking.all staff where very helpfull. a great base to enjoy barcelona will book again when we return. the price for breakfast most guests we found eat out.
Very nice location, nice hotel, good breakfast
Excellent location. Refurbished hotel with all amenities. Very clean and comfortable. Would definitely stay there again. Hotel restaurant could have better dinner menu. Very limited. Did not have breakfast there.
the location is very good the standard room little bit small , the room servise took my personal towel and i ask for it but they didn't return it back !!
the rooms were clean and we loved swimmingin the pool
ideal location, just one block away from playa de catalunya. Nice modern hotel
Location, luxury room, service They increased the fare almost double due to a soccer game. Does not include breakfast
Nice classical building. Comfortable rooms. Lousy free internet connection. No gym nor swimming pool.
Location was very good. Near to shops and other places such as the Ramblas. Staff were efficient and the general ambience of the hotel was good. Rooms were clean if a little "spartan" ! Our room was on the 9th floor and overlooked the roof top of an adjacent building. Unfortunately all the air conditioning units were positioned facing our only window so if you wanted the window open there was a horrible smell of food ....
The hotel is in the centre of Barcelona,close to shops,historical sites and excellent transport systems.
We had the junior suite which was excellant. It was nice to have some luxury Staff were very helpfull and polite and offered clear and well represented views about where to visit in the city.
location excellent.helpful staff.very well looked after
The hotel was perfect. Rooms were of a high standard and felt fresh.The locationcould not have been better. 2 mins from the Ramblas but far enough away not to be bothered by the crowds. Many locations are easily walkable and there is a great Metro station right outside. On arrival despite pointing out to the person on reception that we had booked a junior suite we were still palmed of with a standard room and had to return to reception with all our luggage etc and wait until we were given our correct room. On leaving we were chased down the street by the doorman claiming that we had not handed in our key despite handing it to one of the people on reception and saying goodbye. Very embarrasing to be dragged back to the hotel in public and then told "it's ok it's sorted" Put a bit of a damper on the end of the holiday.
location and how pleasant the staff was
Central Location for Shopping
The facilities were beautiful and clean. The staff was friendly. The hotel was located in a central location. No face cloths, but i guess that is a European thing.
Location Very uncomfortable beds. Overpriced room service options.
The hotel is quite old fashion, not renewed, not always clean. Rooms are small and essential.
The room was very small and rather poorly equiped. No fridge. Poor internet connection.
Nothing Bathroom was dirty with ingrained dirt around the bath. Also the bath did not have a plug and the washand basin was very badly cracked. Bedroom floor was not swept properly and bedspread was marked. (Sheets and towels were clean)
The food was first class and the staff were very friendly and helpful. The location was good for the beach. The hotel was a long walk from the old town which may not suit all, and the choice of restaurants locally was limited
Location, cleaniness There were no 4 star hotel facilities: No refrigerator,No tea/coffee maker,No safe box( you need to pay 5 Euros per day for that which is not announced in the hotel or booking.com websites) ,No even clock in the room! .The swimming pool is the smallest I have ever seen in my life ; it is 3 by 3 meters dimensions only.
I liked the fact that the metro was directly across the road and the hotels proximity to the city centre. The room's were very nice too. I think the hotel rooms could really use more pillows.
the overall readiness of the staff to help...restaurant girl was amazing and receptionist could need some help...he is extreamly fast and nice but he is human...sometimes theres too many customers at the same time...room service was excellent... size of my room...no sofa...appart from that all was amazing...
the best part of our stay was the polite staff and location of the hotel. However we wrer very disappointed with the cost oft our stay as we felt due to our very late arrival on Tuesday 26th October we felf we should have got some compensation/ treat or even a discount on the total price. there was no kettle/ tea making facilities for the us in our bedroom, that touch would have been great.
Quality 4 star for a 2/3 star price for the night we stayed. Per above prices increased 3 fold by the end of the week so we had to move on. Location. While this was fine the directions for non drivers was poor. eg it said it was 4 stops on the Metro from the Centre - it was actually 5.
style,location and good facilities time to time noise becuse of wooden floor.
Good sized rooms, clean, comfortable and very quite considering city location. No hot drink making facilities available in rooms
Central location in a very important street with an easy access to everything especially the tube station. Free internet. Nice chocolate every night. Although we were given an internal view of the back side of the hotel, Our first night was horrible. The hotel's corridoor was very noisy. You can hear everything going on outside. The toilet is separated from the shower room however, the toilet's door cant be closed completely. Very old TV with only few channels. No coffee/tea in the room. Looks more like 4 star hotel.
The Spa , the bar staff . The food is excellent. The Moon Restaurant
- nice, competent and helpfull staff - nice design/good comfort of the rooms - nice general areas in the hotel (lounge/restaurant/pool&terrace) nothing
Great boutique hotel with excellent facilities and friendly staff at prime location.
location atmosphere in fashion
Service and location
Good location, good room, great bathroom, helpful staff, excellent breakfast and top quality food especially restaurant Moo Bar got a bit too full with nightclub at night
Location. Friendly staff Modern room Sqeaky bed! The lighting system was a little erratic, sometimes did not work, but promptly attended to by staff.
Excellent breakfast. Nice decor. Excellent personnel most of all the PR hotel manager. Nice closets and ample space. Toilet and shower in different rooms and no sink on the toilet side. Too dark halls.
The breakfast was the best part of my stay. The ambiance of a covered garden, excellent service and food variety and quality par excellence. One of the best coffee I have ever tasted. Stayed at the single room and the 50 euro difference from the classic room did not justify the cut in amenities and room space. There were some things missing expected of a 5 star hotel such as welcome note, drinks or fruits, two sets of towels, etc. The room space was so tight that I had to open my luggage in the middle of the room. If you were royalty and brought your servants along, this would be the ideal room.
Everyting was great wouldn't change a thing...loved the old world charm and staff was wonderful and very helpful.
It is rather dated. Pay tv did not work.
good jumping off position no face towels in bathroom. tv hard to use
Hotel Palace was realy nice and relaxing, no
The staff at the hotel are wonderfull and helpful
Warm, welcoming staff. Excellent concierge service. Great location, near high end shopping area as well as close to metro.
Great location, close to Major Metro stop, very helpful staff, nicely redone renovation, nice buiness center with several computers and printer. There is no wireless internet in the room and only 2 English speaking TV channels-both news. Entire renovation less than a year ago but the beds are hard and uncomfortable and there are no extra blankets or heavy duvet which is odd in the winter.
The Bar and public areas. See comment on question 1. Hoped to have an early supper in the Brasserie and found they had changed the opening time. Ordered supper in room which was poorly presented. Toiletries not always replaced.
centrally located old and dated furniture, services advertised like the sauna not working and had not been working for quite some time
Cleanliness and feel of the hotel No
The staff is very helpful, friendly and polite. Just very nice!
Amongst many good tihngs, the hote staff is very friendly and polite. When we have another chance to visit Barcelona, we would choose this hotel again.
Kindness of the staff and location
Good clean hotel in a very useful location.Considering its locality to the city centre the hotel was also very quiet. I have no bad comments about this hotel. Very good place to stay
Hotel was clean and staff was friendly. Difficult to park our vehicle as the space was limited. Could not get just a cup of coffee in the restaurant without buying the continental breakfast.
nice personnel, location The only english channel was BBC.
no way to open a window to the room, free wireless wasn't working, it's not even configured correctly (the staff indicated it was best to hop onto another "open" wireless network in the vicinity), hot water wasn't working one morning, jacuzzi working but water not hot.
the hotel was close to the metro station and well decorated. the breakfest was good, rich and tasty.
It was in the city limits
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
Location is excellent.
location is perfect the rooms are small but comfortable enough
location and cleanliness of the room
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
good location overprice, poor room facilities, room was cleansed poorly
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
clean room . the hotel has a great location. we had to pay for a connection for electric.