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Very kindness of hotel crew beacause booking.com didn't pass reservation to hotel. They find us a room anyway
in the Centralworld shopping & cinma no need to take a Taxi No
i like the hotel & 1 enjoy nthing
great location, and value for money the slowest check in ever , no safe in the room , very slow room service
everything is good
The view from the room was great, the service impeccable and the location was very very convenient. The quality of the interiors could be better.
Predominantly for business guests, but OK as it has a primary location next to various large shopping centers
staff welcome and early check in not varity on food ,more international dishes might be added
the location in the city center
We were greeted by very nice staff in a beautiful lobby. Got upgraded to an executive room for free. Very nice room, good view. Pool and roof top bar are excellent, as was the Argentinian bbq buffet. Location was perfect, close to skytrain and lots of shopping. Room service breakfast was terrible. Don't get confused by the 2 lobbies on the ground floor, the one connected to the shopping centre is the convention centre lobby! (oops!)
Nice location. Friendly staff. Big and confortable room. Nice breakfast. Garden of hotel is very lovely. Manager of reception could be more polate and more friendly. For that kind of hotel greeting and check in procedure should be better....)) Sauna is very very small. All other things are very nice. I like this hotel and will stay again if I visit Bangkok.
Very nice and modern
Variety of Breakfast very poor! Kids Club should be open till 8pm at least Pool should be 24/7
central location, wonderful opendoors pool on the 4. floor the hotel, being situated in down town has no balkoney! Only 3 operational elevators so there could be some waiting when wanting to get to your room. Minibar and laundrey services expensiv as expected. If you wanted to smoke and didn't want to stay in a "smoking OK room" then there is no other option to go down to the street since the hotel otherwise has no places for the "smoking public"
Great location, but old and boring room. Breakfast was casual but too expensive. Too old rooms, not great internet connection.
very central, an opption to take a shower hours after check out.
Location The reception staff were treated very poorly
Very good location. Good shopping possibilities - Good Chinese Restaurant - Friendly and helpful staff. Everything was very good !
The location was great, its right on Siam Square and accross the road from MBK Centre and Siam Paragon The bathrooms was quite dirty, reception staff were not friendly. Not want I expect for a 5 star hotel.
room size is good
my overall exerperience with Novotel Hotel at Siam Square has always been wonderful. Thank you for your continuous effort in upkeeping high standard of customer service. Other than the inconveniance of the renovation now , i am statisfied with this hotel
comfort, pleasent staff and easy excess to shopping/transport
Location - clean and comfort Recipton and stuff not smiling!! even you have check in!! bad reciption deal with customer - expensive compare with other hotel same number of star!! also the cost not include the breakfast - hotel not arrange a taxi for leaving in advance time!! so you must to wake up early or make check out early to request from the reciption to find to you a taxi from the street - when you check in, count all the sanks and soft drink in mini bar because the write by mistake that i ate a peteto chips that i didnt eat!!
location and good staff my room was next to the service door and it was annouing for me somtimes , otherwise everything was great
For the 2 nights i was there i could find no fault with the hotel. Only complaint was unattended children at the pool, who were very noisy.
staff were very nice and helpful Laundry Services
The Breakfast world there nope
the calm and luxuries style of the hotel the food of the hotel (room service) was not good taste
The close accses of the sky walk and sky traine + shopping malls The specail reception for the club room which is located at the 37 floor
Exceptional service, great location, train station located opposite, fantastic breakfast buffet! Wifi wasn't free...at a 5 star hotel, it's something i expect everytime! Apart from that, everything else was exceptionally great!
nice location> they were no late check out >i was so bad
I spend 5days in bangkok Intercontinental, it a very nice and comfortable hotel with a great services and its location is just amazing. I think it will be great if you change the breakfast every two days .
My stay in an Executive Suite was great and the Club Lounge was very good but the Air Conditioning in my bedroom never worked and the hotel was unable to repair it. They just changed the thermostat to display a lower room temperature but the air coming out was hot. I had to sleep in the living room on the couch because it was so hot some nights. Air Conditioning in the bedroom was hot
Just keep up the good work.....staff are friendly and service is excellent......KUDOS
The gym, the housekeeping Staff was Inattentive and made me feel like I was bothering them when I had a request. Room was dirty, someone had definitely smoked in the bathroom and the smell remained since there was no air filtration.
I do not need anything because my requirement found in the hotel My requirement found in the hotel
more collection of tv chanel& more lighting inside the room about the breakfast should be many kind of cheese and other kind of jouse .
good for me because very near to the 4 face buddla 5***** hotel dont have saver.twin bed very small.
Excellent staff made us feel very welcome and special.Particularly enjoyed the upgrade and great value for money. Nothing
The staff and restaurant were excellent Location was a little far from Airport.
Location, cleanliness, room amenities - everything has been thought of, quality of bathroom amenities, and of course the super location. Nothing significant.
I liked my stay at the hotel except that anything that you booked through the Concirege was very very expensive...I also think the rooms wer quite okay we wer stayign in a superior room which was not great compared to other Hotels in Bangkom fo rthe same price.
Good customer experience. I was prepare to stay 3 nights. Due to unforeseen circumstances, I have to cut short 1 day. The hotel refund me the last day fee. No
One of greatest hotels on the world !
everything the location is the best
i loved every single thing in this hotel it was amazing
the hotel ws in very trafic jam area i lose my aircrafte for that the hotel is old the hotel very besy in weakend smetime and the hotel staff not show my thaer help when im lost my airecrafte and thay tray to take extra monye but i fix it by booking.com call center the hotel is very normal not like picture befoore i booking it it old and praice showld be less than preice because is old not mutch
near everything renewing the hotel
Value for money Everything is ok/good, but not great... [Breakfast/Room/roomservice] You don't pay much, so don't expect much.
Staff was courteous. Room was clean, and spacious. Room/facilities are outdated. Hotel was being renovated, so there was a lot of construction noise at all hours. Only 4 elevators, so the getting to your room can be very slow.
The room was very comfortable, the breakfast was various and delicious. The hotel is placed near a shopping area. I seem the hotel staff isn't friendly.
location, kitchenet dirty curtains and carpet
The location was excellent and so was the breakfast.The massage centre also requires mention-worth the price one pays after the discount one gets during certain timings. Considering my credit card was cleared and approved by Booking.Com,I was surprised to be told at check in that there was a problem and that I had to pay the cost of my entire stay.Perhaps there was a communication hassle as speaking English seems to pose a problem with the locals.
Great Location, just walking distance from Platinum Mall and the "market" which is a great area for shopping.
The Hotel Staff was friendly There were lot of bugs and mosquitos in the hotel.
picture of hotel and facilities was beautiful on internet but hotel it self not really. the airco was,nt good i get seek the secound day
Excellent location. Hotel is in bad shape. Our room smelled and the breakfast was preety poor. Also internet use was very expensive...
The room very old fashion , the bathroom tooo small but the location is good for shopping near the moal
The best location, and reasonable price, nice staff The room must renewed and furniture must be changed too, poor breakfast
Arnoma has a great location, especially for shopping, and is excellent value compared with similarly located hotels. The breakfast buffet is fine. I wish the pool was better.