Would you like to save as your currency permanently or for this visit only?
We stayed in the hotel because other hotels in the centre of Hua Hin were fully booked. Room was beautiful,however hotel lacked atmosphere since there is no central lobby. Shuttle to the city very irregular. Taxi took hours to get there. Hotel situated in the middle of nowhere. Breakfast served only asian food.
I live in sydney and I must say i was really suprised to find such a great resort on the beach so close to bangkok , that I could just chill out with my Family. The pool is enormous, the resort is brand new. We have booked again for next year! Cheers Sam
The resort is beautiful with a tropical garden. We stayed in a suite and found it quite luxurious with a kingsize bed and a large bathroom which came with a outdoor shower. Breakfast was great and so was the restaurant. The pool is enormous and the resort is right at the beach with its own private beach under the palm trees. The resort is 6 km from the centre but there is a shuttle bus 2x / evening. The bed sheets were not changed regularly enough. Every room received daily a basket of fruit except us. The bathroom floor showed old and therefore a bit dirty. All the woodwork in the resort could use a new layer of paint. All these details considered, the hotel is only worth 4 stars.
Nice,big room,service-very friendly,foods at the hotel rather cheep and delishes.free shuttle from hotel to Hua Hin(5 min by car).All were super. Beautiful garden!!Privite beach. Hotel is a smaller then I think,nothing to do at the hotel in the evening.
for three days and two nights that i stayed at this hotel.everything that i done example go to have breakfast,have snack,go to library and go to swim i walk by myself for far distance the hotel have co-cart car but it used for convenience of the hotel staff it not used for service the guest even guest is a fat woman or kid.no greeting from hotel staff.and no information from the hotel that you have snack and drink served at 14:00-15:00pm. on the first day that i check in i don't know.i drive to the hua-hin market to take a cup of coffee on that time.and absolutely this hotel is very bad service.if you have time.please kindly observe putahraksa hotel all service is very good.thank you and i think this hotel is the first and last time for me. please kindly improve your service or go to observe putahraksa hotel how that hotel is the best one in my mind.
I liked the tranquility of the setting, the awareness of the staff but not in your face very helpful especailly the young guys at the pool area, always there to see your every needs, towels, menus, drinks etc...very very lovely and always smiling. No
the villa. It is very nice and above what I expected. Due to the beautiful nature surrounding the villas, there are a lot of instects which made its way in the villas. My kids have been severely bitten by bugs.
below standard food, below standard spa, staff hardly spoke english, private villas had a prison-feel about them behind concrete walls. Only 1 expensive villa has a sea view
It's a great luxury to have your complete privacy around your pool, The poor language knowledge of the staff is sometimes a problem to make yourself understood.
Staff were very helpful and polite. Villa pool is nice. It's worn out. Furnitures and accessories are old, used-up and need repairs. Bath-tub was very dirty - un-usable. No privacy when shower as you can see from other salas. There's no pool chair. Refrigerator is very small for 2 bedroom villa and only 1 phone for 2 bedroom villa.
We had a wonderful time at the aka.... Food was delicious
Private pool of 10 meter and the villa whit a quiet ambiance,a small golf car bring you to your room, so you don`t must wolk on the big resort. take about 5 km from center to Hua Hin, have a shutlle bus, but only on 12.00 o clok,6 pm and 9 pm, a taxi to the hotel is about 300 Bath... for 5 km very much for Thailand
The pool in the delux one room villa was a really good size to swim in. The restaurant at the time of our visit offered a limited selection of dishes
The quietness of the place, a lot of privacy.
Piracy is good. Water quality of swimming pool not good enough & no bicycle for children, only 4 big bites for adult, hence, activities not much for choices. As many DVDs had lost, not much choices for guest.
relexes and holiday Cleaning bathroom because quite dirty
Place, Service, Cleanning, Location, Decoration Nothing
Calmness, perfect staff service and care, private pool Suddenly early in the morning, the electricity is gone and I reported it to the front desk staff during the breakfast time, but nothing happened till we check out. They must be more fast and instact to this problem situation.
Bell boy service , spa packages yellow water of jacuzzi in my room
Good breakfast. Nice pools with water slide which is fantastic for kids. Rooms are big. Staff are quite helpful. We had 2 connecting rooms, the air-con of one of the room did not work, they could not fix it, so gave us another room. Quite far from Hua Hin and beach, but still ok if you plan to just laze around, swim in the swimming pool and play golf
Extremely friendly staff, the hotel was beautiful . Relaxed colonial style with stunning garden and grounds. We upgraded to Villa with club facilities which is particularly good value . Even without different room you can have club facility for extra 1500bhat which is good for snacks during day, afternoon tea and drinks.
the resort is in an excellent location....wonderful staff as is the case in most Thai resorts. we changed the room because it was dark and a bit tired in some places...and were given a very nice bright and fresh room.
A beautiful hotel in every respect. Wonderful location, stunning grounds, excellent staff, food, service, room, nothing could be faulted. Nothing
Great service. Fantastiv staff. Clean. Great location. Secure and spacious!nice rooms with awsome balcony. We go back next year!! The food and drinks were four times the prices in town wich is a bit silly. We had a baby and the lack of elevatir was very frustrating. However we were allowed to use the staff elevator wich was ok.
Loud Americans at breakfast!
The graciousness of the staff at the hotel makes this one of Thailand's most relaxing destinations. The large surrounding grounds are magnificent, tended carefully for over 80 years. A low rise development, you are close to the beach and town. The rooms are very well appointed, roomy and air conditioned - and the balconies have great views. The resorts' Sala Thai and Japanese restaurants have great food at reasonable prices, although you can walk into town - 2 mins - to choose other places if you like. This is a fabulous resort and this was our 3rd stay there.
This is a really nice and luxurious hotel. Expensive, but you get value for money. Friendly staff, beautiful garden and a good atmosphere.
Please write at least 15 words
The setting, the service,the luxury,the food. The size and quality of the bathroom towels were at odds with the rest of the luxury offered.
It is cozy,natural and very comfortable. Staff are friendly and most helpful. I have already recommend it to family friends and will do so in future.
At breakfast the chef and staff welcoming and smiling real attention paid to guests; the quality of buffet was excellent, fresh fruit juice would have been a plus. Very nice swimming pool. Noise during the nights very disturbing. Due to my mistake in booking Nov 10-13, 2010 I only stayed 2 nights (Nov 11 and 12) and of course paid for 3 for "no show"; despite the fact I proved to reception that Nov 10 night I stayed in another hotel next door (reception called to check) and asked if my stay could be extended to Nov 14 instead and/or at same rate; it was not possible, the room rate offered was nearly double: not even upgrade suggested. I asked to meet with manager to find a solution but did not, so I left to Bangkok a day earlier with disatisfaction: I was not a happy 'customer'. Staff at reception don't have enough knowledge of English.
The swimming poool is very good (10). The room is nice, but there is (almost) nowhere to hang your wet towels (8). The breakfast buffet is ok, but not spectacular (6). When we booked the room, we asked for a room with a king size bed. When we got there, they gave us a room with to separate beds. The hotel was full, so they could not give is the room that we wanted, even though we had asked for this when we made the booking.
Quality of accommodation, in our view the best in Cha-am. Very good value for money. Location, proximity to beach and shops. Restaurant, good choice of food to suit local and international tastes. Good espresso coffee. Pool and gardens excellent. Inability to stay beyond two nights due to hotel being fully booked.
The staff was very friendly. The included breakfast buffet was good and plentiful. The pool was nice. The room was nice. They had free movies. It was wonderfully quiet. The staff went out of their way to help and be accommodating. We would stay here again. I thought that it might be on the beach, but there is actually a fairly busy road between the hotel and the beach.
The location was excellent,rooms were modern and kept in good condition. The restaurant had a great decor with a very pleasant outlook. The menu was diverse and reasonably priced. The pool area was very clean with tropical gardens surrounds it was a highlight. the staff overall appeared happy and reasonably efficent. I would stay at this hotel again. I thought checking out was very complicated when staff had'nt given me payment receits during my extra time spent and up grades made. This lead to confusion at the end and delays in our departure while investigations were made, which were never resolved.
Room design, i love bathroom ^^ friendly staffs and good breakfast buffet
The hotel is absolutely beautiful, the architecture is inspiring and it has been designed so everyone can enjoy it in peace. The service was excellent, the staff were friendly and polite and couldn't do enough for us. Even though the hotel was full whilst we were there, it never felt overcrowded and there were always sun loungers available! The were many small touches which made the hotel for me and I would love to return.
The service was second to none, the food was amazing, the hotel facillites were excellent. this hotel was an absolute dream !!, something you would see in a magazine The evening reception staff were not very helpful.
The rooms were spacious and comfortable. Infinity pool is a nice feature. When asked, the staff were very helpful. I didn't find the breakfast to be up to the standard of the price. The rooms should have had full toiletries in them but I had to ask for toothpaste. No razor, none of the regular items we find at the Hyatt. Although the rooms are better in the Veranda, the Hyatt seems to have more character. The staff need to make the place more fun.
This hotel is a great hotel the rooms are of a very high standard.
the breakfast, it including some of the European food in which you won't find in the same class hotel. too many kids, too noise, you can't find a quiet place in pool side.
I loved the ambiance, the cleanliness, the feel of the hotel. Very efficient and convenient. They sent a driver to get us from airport and he drove well. Restaurant service and breakfast was excellent and all staff were lovely with my 2 and a half year old son. The pool was shaded and lovely. The beach is nice. It didn't seem crowded. There are no girlie bars close which I liked. All in all we loved it and will be going back in October. We had some misunderstanding when checking out. They didn't understand the booking.com form inclusive of price was actually the added up version of what they were telling me to pay. For an hour they were asking for 9000 more TBaht so that was a hassle having to go through all that at the end of the holiday. Without sounding too 'ex pat brat', really it boiled down to the fact that the reception should perhaps have a better command of English so that this wouldn't happen.