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The Italian toiletries in the bathroom were lovely!
The staff had a wonderful attitude and were very attentive to customer needs. The fitness room was great; the buffet breakfast was a good value. The hotel is located in the inner harbor. The in room Keurig worked. This was a nice stay Some of the furniture was pretty old but I really don't need anything fancy to put my clothes into.
The room was beautifully decorated and had spectacular view of the harbor. Location is in walking distance to many tourist attractions and restaurants. We did not need to move our car during our stay. A free bus service Charm City stops close to hotel and was easy to use. The staff was very friendly When we arrived there was no valet parking available. The hotel parking lot said full but we pulled in anyway & found plenty of spots. ( we think they put full sign up to discourage people going to baseball game from parking in lot ) Parking too expensive : $30 per day
Out room was recently updated and was excellent. The hotel staff was courteous, helpful and friendly. The pool, spa and fitness room were first class. We enjoyed the entire experience.
Everyone was very courteous and they upgraded my room without my asking. Parking a little pricey but that's the way it is anywhere downtown Baltimore. Valet feature is worth it.
I loved the facilities. Bathrooms are upscale. Very nice shower. The facilities and decor is tasteful and classy very calming and comfortable. The rooms are very spacious The carpet in the rooms need updating although there were 2 double beds there was plenty of room for Queen beds.
The Staff was most accommodating, they make you feel like family. they always greet you with a smile. Everyone was so helpful loved my stay there and will stay there again. It is close to a lot of places you can walk to, and walking distance to the stadiums. LOVE LOVE LOVE this hotel... The view over the Harbor was Fabulous!!! Not having a trash can by the little kitchen area, but I am a neat freak,
nice bathroom Restaurant was good Great location Room seemed dated
Water front rooms are excellent, the view of the harbor was fantastic, especially at night. The location was also ideal, right there in the harbor close to everything I wanted to see and do.
Beds, pillows, access to pool. Some repairs needed, esp. in bathrooms and pool area. Pool closed at 10 PM. A fridge was in the room but no minibar/snacks. The smoke alarm flashed all night (brightly).
Person that checked us in was the best . Location and price was very good . Also food and bar were tops. Room was so hot , turned the Ac on and would only run for about 3 mins every 30 mins . Also fool by unit was wet and bathroom floor had water all over it had to put towels down . Room number 230 . Next morning coffee bar, lady working was sick coughing and not washing hands manager toll her to close after my order. Small things make big deals .
Liked that all the employees I came in contact with were very friendly and helpful. Except for the guard in Saturday morning when we arrived. Was not very friendly. Watched me park get out of my car walk to the hotel door then said I could not park where I parked. I had parked where if said guest parking for 15 minutes. I did not park where there was a sign specifically reserved for a certain person. I told her I was not I that spot. I said there was nothing posted but she said had to move anyway. My question is why would she watch me park get out come to the door then tell me to move. Other than that I was very satisfied. Room a little small. But not an issue.
Friendly, and helpful staff. Loved the attached grille. Small bathrooms.
I liked how convenient it was to the Baltimore M&T Bank football stadium and was in walking distance, making it easier for me to save money. I did not like that the parking was $28.
Days Inn is crossing the street from the Convention Center. It has lots of food places nearby. Also, Cardem Yards is 3-5 minutes away (walking distance). Location is perfect for a walk. Furthermore, Light trail from the Airport to Cardem Yards is just $1.70 per person, or so. The tub didn't drain. However, staff were addressing the issue the day we left. Apparently the situation was happening in the whole floor. Dispite that, the place is great value for the money.
Convenience to convention center No continental breakfast
Good location, friendly staff, everything was kept clean, room was clean, and beds and pillows were quite comfortable. Parking in the garage is 29$ a night/car which is no discount off regular garage price. It doesn't need to be free but it's way too expensive.
Convenience was the main thing. The restaurant had an adequate buffet. Much cheaper than most buffets in the Inner Harbor. The staff was friendly, helpful and engaging. The rooms were clean and roomy. The cost was very good. I booked these rooms on Booking.com and they cost me $112.00 per night per room. There was nothing else comparable in the Inner Harbor close to that price. I stayed three night and the parking cost me $84.00 for that time period. I thought that was exorbitant. Everything was fine.
Great location, close to inner harbor. Friendly and helpful staff. Great price.
This "Days Inn" is in very good condition. The lobby is beautiful, The night staff are kind and accommodating, And the room is well equipped. I do not feel like I was properly informed of the $26 parking fee. Had I known this i would have stayed somewhere else. Also there was a faint smell of cigarette smoke in the hallways in a non smoking section.
very friendly staff, clean room, comfortable very crowded, hard to get an elevator at certain times due to large crowd
Location Tiny bathroom
The location was perfect walking distance to the beautiful inner harbor. The view was great only because we were on an upper floor....our friends stayed on floor 2 and had a horrendous view of an old dedicated balcony. The accommodations were nice and staff was friendly. Our floor in front of the fridge in our room was always wet. The bathroom was pretty outdated and the fan in the bathroom had no purpose what so ever it was there for decoration and to make noise. Was upset that our room wasn't ready yet we got there at about 3 and did an early check in and said what time we would get there to ensure there would be no wait and we had to wait until 5oclock.
I was very pleased with the location of this hotel it is just a short two block walk to the harbor. The room was comfortable and the kitchenette was nice to have available although I did not use it. It is definitely decorated in a trendy style which was a nice change from your typical hotel. The other people staying there were mosly young couples. The hot breakfast that was included with our stay was great! It was a nice selection of items. There was very little I didn't like but I did not like that there was no iron available in our room. There was also no towel bar on which to hang our towels. I would have preferred that the bathroom be a bit cleaner (the tub was stained and there was dust in the corners).
comfy beds good breakfast smelly
The hotel is a fun place to stay. The staff treats you like you're part of their family. The staff wear their own clothes, and the casual atmosphere is very friendly and welcoming. We didn't know that we had a microwave and refrigerator, or a hot breakfast buffet until we got there. It was a nice surprise, and we took advantage of all three. We will definitely stay at the Brookshire during our next trip to Baltimore.Special thanks to Yolanda at the front desk!
bed was soft staff was friendly the breakfast was basic, should not say hot breakfast
I'm not giving a poor review because I stayed there. I was not able to make it to Baltimore that day. I was not able to get a refund. We were not able to make it to Baltimore that day.
Location was great, staff was friendly Room smelled of smoke, even though it was supposed to be non smoking. Otherwise the room was very nice.
Location Destination fee
It's a block from the harbor. The rooms are huge, clean and modern. Very quiet and comfortable!
Large comfortable room. Would love to know where you got that bed - my husband is 6'4" and it's the first bed his feet aren't hanging over. Shower was wonderful. Loved the Bigelow products. Staff was absolutely wonderful. No coffee in the lobby until 7 am for this early riser.
the staff was fabulous!!!he room was great exceptfor the lighting.There was a great chair to read in but no lamp there.Te room was too dark.Other than that, it was great.
The staff were great - so friendly and helpful. The hotel room was clean and beautiful, and very unique. Awesome shower, and overall we loved it.
Location and staff were very friendly and gave recommendations for local restaurants. Our room keys for some reason kept giving errors, they would alternate so we would have at least one working key at any given time. So the staff was very used to seeing us.
I was attending a conference for most of the trip, and my partner also joined to check out local sites. It was a decent location within walking distance to a number of good restaurants and museums. The room was somewhat small and the floor appeared to not have been vacuumed in a while (as noted by the dozens of small beads that were from a bracelet of a former inhabitant). I find the sliding bathroom door to be somewhat unusual since it didn't allow for privacy in the slightest. Lastly, we had to go to the front desk once a day to get the room key cards re-magnetized, so that we could enter the elevator to the room and our room.
The staff was really nice. Not a big deal but there wasn't a remote control in the room. We had to call for one which was brought up fairly quickly.
Clean, rooms are huge, bathroom was great, so many both towels! It's still Baltimore... You can walk to 7/11 but still be mindful of where you are at.
I liked the location. I had booked a deluxe king room and prepaid. When I arrived I was told that there were no more deluxe king rooms available and the only room available had two beds and bunk beds. Confused I showed the gentleman behind the desk my conformation with room type and he told me that there was no guarantee on room type. He was rude and said thats all they had and if I didn't want it I could stay somewhere else. When I got into the room, there was an entire wall with a dog mural staring at me. The room wasn't clean, carpet dirty, hair in sink, then I walked into the bedroom and it is the strangest decor I have ever seen. Hip doesn't mean nothing matches and the most unattractive color palate ever! The furniture was visibly beat up, scratched and marks all over. The wall had multiple black marks all over and the toilet was running. I put my things down and headed to the front desk before leaving for dinner to advise them of the running toilet. Upon my return 2 hours later, as I opened the door to my room and the toilet was still running and I went to call the desk. My room was facing the the windows of other hotel rooms and I found myself rushing to close the curtains because a man across the way was watching me and being "self serving" - not the hotels fault, I know, but very creepy none the less. I wet down to the desk to ask about my toilet and the new gentleman at the desk said he had no record of my earlier complaint and there was no one from engineering to be able to fix it. I asked for another room and he said there weren't any, so I went upstairs and promptly checked out at 12:30 am, off to find another hotel. I asked not to be charged, but since I had prepaid, he said there was nothing he could do.
It was a great hotel with an interesting history. It was in a good location within easy walking distance to waterfront destinations, the convention center and the subway is across/down the street too. The bathroom and hotel room was really spacious. We would stay there again. Really the only thing my husband and I didn't like was that the shower doesn't have a door only a partial glass wall, but it was no big deal.
Everything!! No problems.
The free coffee in the morning and yoga mat in the room. Had to request coffee in the room. I wish you could do that when you book the place so it's there when you check in.
Classy building built in 1906. Rooms nicely appointed. Top notch service and friendly and helpful staff. Closet doors stuck. In-room safe didn't work. DIYers would not feel too comfortable here.
I booked a month in advance for our one year wedding anniversary. I requested a king bed overlooking the harbor and received a confirmation on my request. Upon arrival, we were given a room on the 4th floor staring at the parking garage. I called the front desk, and was told to come downstairs. Service, hotel management staff
Location No ethernet enabled internet connection in room. WiFi was very week in the conference rooms
The desk personnel (particularly Miss Evan and LeRoy) were immensely helpful. LeRoy even lowered our 2nd night stay - we booked a 2nd nite AFTER booking the first night, and got a $50 higher rate! They made us feel special, and we'll look for Sheraton Hotels first in the future. Letisha and Dawn were also very helpful when asking about the billing. One person at the desk - John (?) wasn't very pleasant or personable over the phone. Thank God we talked to different people when we arrived at the desk.
Location and view from room. On site parking. No
Staff was excellent! Beds were very comfortable.
Lication and how great and kind everyone was.
The location of the hotel ideal for easy access to what our trip plans were. Restusraunts were expensive and parking was notinluded.
comfortable beds and pillows cost too high. I registered through (Pri-Med Conference) as part of a group and should have gotten group rates but don't think I did. the Sheraton is my first choice for a hotel but I am becoming unhappy with the cost. I may choose a different hotel next year. I attend this conference every year but the hotel costs are getting too high
I stayed in the Sheraton in Dover, de and it was great. This past week however I stayed at the Sheraton in Atlantic City, nj and then in Baltimore Maryland and I must say I will not be staying at a Sheraton Hotel again. At both locations the rooms were dirty and the sweet sleeper beds were awful. I wish I had the same experience as I did in Dover.
Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
Perfect room for the money spent Police sirens sounding off all the time
Very satisfied overall, especially with the breakfast and the coffee station that was stocked at least until 5:00 PM. Room was very spacious, and comfortably held three of us. The key car I had quit working four or so times over just a few days, which was frustrating.
Plenty of room
We really were so pleased with this hotel. Very reasonable rate for such a beautiful hotel in a wonderful location with a great view of the harbor. Also, although we didn't use the ferry it was so convenient and I'm sure if we had stayed longer we would have taken the ferry at some point. Everything was great. We'd actually be willing to pay a little more to have breakfast included. That's always such a perk and my family loves having breakfast in the hotel. They prefer not having to go out and search for a breakfast spot, but honestly, we're just not willing to pay the $12.95 a person for the breakfast that was offered at this Hampton Inn.
Very close to all attractions breakfast was awesome
The desk staff couldn't possibly have been more helpful. They noticed a tired traveler and didn't let him make any serious mistakes. The room was large and spacious, and the temperature was perfect.
We loved how close it was in walking distance to the inner harbor. The breakfast was fantastic! We loved our stay. The staff was so nice, and the hotel was beautiful. Just that we were in a room near the elevator which isn't ideal when you are trying to put little ones to bed early, but that is an easy fix of just requesting a room away from there.
The staff was very courteous and dependable. The room was very well maintained. I enjoyed relaxing in the waiting room.
The breakfast buffet was large and clean. Fresh options and heavier breakfast items both offered. The oatmeal and juice bar were a nice surprise. All the employees were very friendly and helpful. Unfortunately there was road construction outside the hotel and only being on the fifth floor, it was easy to hear.
in their complamentary letterthey mentioned the shuttle charge from airport is 43$ but in reallity it was 90$,the breakfast so traditional and not much items to choice
Good rooms, not on the harbour but near it,
Room was clean and comfortable. Helpful staff. Great location - a few minutes walk to the harbour and the aquarium. The building used to be a bank from the 1900s and they have retained a lot of interesting features. Great selection for the included breakfast. The only parking is valet ($35 per day). On the last day (a Sunday) we went to breakfast an hour before it was due to end and there was no coffee left. We were there for 30 minutes, but it was never replenished, even though I and was told more was on its way. This is a minor annoyance. I would stay here again.
Large Rooms, great breakfast, friendly staff, clean, quiet, character
Nice hotel in a great location - easy access to the inner harbor! Nothing
Great location! Welcoming and very helpful staff! Large & Clean room. Will definitely stay again. Can't say anything bad about our stay.
Ok. Busy weekend. Crowded elevators and lobby.
The location was great. Across the street from the harbor. The staff was helpful and friendly.
The view in the room, the room's cleanliness; the design, the staff , the convenience re :parking
After paying over 300 hundred a night, they ofer you a view upgrade for an extra 40 a night, which is fine is a beautiful view of the harbor, but you have to pay an extra 30 dollars a day to park your car. And when I ask the offer me the internet for free but since the person that checked me in was not there they tried to backed out of it saying that there was no way they could give it to me for free because it was 15 more a day. The people at front desk were very, very rude. Except when you are checking in and they are trying to sell you something.
Clean rooms. Accomodating staff. Let me check in early.
Location was perfect We needed a new remote control for tv and staff ca,e up immediately. All staff was by friendly Our room desperately needs new mattresses. 11018 as soon as you walked in you could tell because of the lumps. Everything else was wonderful.
- location and fun atmosphere - nice tv - great amenities like bikes to rent and live music - easy to book - awesome soap in a very large bathroom - tile floor in bathroom with no door to bathroom and hardwood in entrance and around the bed. easy to clean. - made to look modern and minimal - GF claimed to be bitten by bed bugs. - The potatoes with the RL breakfast were soggy and the egg whites in the skinny scramble were under cooked. - closet was odd with downward sloping hangers too small for business jackets, no dressers. - too few electrical outlets. in order to charge your phone you had to place it under the tv all outlets next bed were overloaded with phone lamp and alarm clock.
Loved the decor and atmosphere!
We really enjoyed our stay. The layout and design of their "lobby" was very modern with an industrial twist to the decor. They don't have the typical imposing front desk. Instead staff meets you at the door with a tablet and checks you in. The elevators are extra secure with room key only access. There is valet parking which is extra, but well worth it as we would have spent the same or thereabouts at a parking garage. Our room was amazing and nicely decorated. Excellent bed, excellent shower, but next time we will bring a cooler. Our room had a great view and was very close to the venue at Rams Head Live where we were headed. The next day there was a great band playing in the lobby so we stayed longer for that too. Most of all their staff was incredible!!! They were always friendly, knowledgeable, and ready to do anything for you. That includes the maid in the elevator who gave us the history of the building and the head engineer who was helping out in their great bar/restaurant when they were way overloaded with people. Great experience from beginning to end. We can't wait to come back.
All staff were extremely friendly. Valet (Jody) went above and beyond to assist and always had a smile on his face. Decor is appealing and modern, the rooms were spacious and nicely done. Pets are allowed however if you are traveling without a pet you would never know dogs are in the building in regards to cleanliness and the occasional bark. Close proximity to all attractions. Elevator security features were a plus. Would definitely stay again Bedding had stains, no mini fridge or microwave in the room, check-in a little awkward
Great price for the location and on a weekend too!! Room was facing street which was very noisy for 6am- 9am on a Saturday, trash pickup, street cleaning and another loud construction truck nearby but otherwise no complaints on behalf of the hotel staff or facilities!
Large comfortable room. Friendly, helpful staff. No closet, shelves or drawers, so no place to put things like laundry out of sight! No desk (although when I inquired they brought up a small table and chair that worked OK). Instead of the Murphy bed (which I had no use for) I would prefer a desk and dresser or cupboard.
The urban element There was limited hot water in the shower at times. Having some sort of room service would be nice.
I liked the bikes for use, the game room, the lounge/cafe/restaurant. I also appreciate the stage for community engagement and fitness room. The room itself was small but had a large, luxurious bathroom. It didn't have a business center. I had to ask the front desk attendant to print items for me. Parking was additional and somewhat expensive.