Overview

Holiday Inn Augusta West I-20
Top Family Hotel

441 Park West, Augusta, GA 30813, United States
+1 706 396 4600

฿ 3,634+

Overall guest ratings

8.2/10 Excellent
Based on 381 reviews

Review highlights

  • 9.8
  • 9.1
  • 6.6
  • 3.5

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    Stay at the Conveniently Located Augusta West Hotel Situated just off I-20 at exit 194, our Augusta hotel provides easy access to Augusta National Golf Course and Fort Gordon. Whether you're in town to relax or for business, our ideal location puts you in the center of all this great city has to offer. Business travelers enjoy our outstanding amenities, such as a complimentary full breakfast buffet, a 24-hour business center, free high-speed Internet access, copy and print services and a personal computer, as well as 1,855 square feet of versatile meeting space. In addition, we offer close proximity to John Deere, EZ Go, Serta Mattress, Georgia Iron Works, Club Car and other companies. For guests that just want to relax and enjoy area attractions, our hotel's location in Augusta, GA provides easy access to many wonderful leisure options, including sightseeing at the Augusta Riverwalk and catching a concert at the Augusta Amphitheater. You can also enjoy shopping at Augusta Mall or racing Go Karts at Adventure Crossing. When you're looking for hotels in Augusta, GA, consider staying at our property, which features choice amenities like a complimentary full breakfast buffet, an indoor heated swimming pool and an on-site fitness center. Kem's, our full-service restaurant, serves delicious American cuisine, and Kids Eat Free. Call today to enjoy all the perks the Holiday Inn® Augusta West I-20 Hotel provides!

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 381 reviews
    • 9.8 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.1 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.6 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.4 "For only 54%, the bathroom was ok."
      6.3 "Only 63% thought the shower was ok."
      5.0 "For only 50%, the tv was ok."
    • 3.5 "Vibe wasn't good."
      2.7 "For 73%, the lobby entrance was sub-standard."
      1.5 "85% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    • 3.0 "Bar is disappointing."
    • 2.2 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 99 reviews
    • 9.8 "Terrific location."
    • 8.9 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.9 "High comfort."
      7.8 "78% said the beds were comfortable."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."

    Overall rating

    8.4 Excellent
    Based on 232 reviews
    • 9.7 "Terrific location."
    • 9.1 "Excellent value."
    • 8.4 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 8.3 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
    • 7.9 "Good pool."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
    • 6.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.6 "Sufficient wellness & sports facilities."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    Based on 15 reviews
    • 8.3 "Great service."
    • 6.6 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 34 reviews
    • 8.3 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 7.7 "High comfort."
    • 6.8 "Average cleanliness."
    • 6.6 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews

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    kitchen staff were friendly
    tub was a nice
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