Overview

The Surrey Hotel

465 Great North Road, Grey Lynn, Auckland 1021, New Zealand
+64 9378 9059

฿ 3,994+

Overall guest ratings

7.3/10 Good
Based on 817 reviews

Review highlights

  • 10.0
  • 9.2
  • 5.0
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    When you stay at The Surrey Hotel, you'll be within a 10-minute drive of University of Auckland and Sky Tower. Guests can take a dip in the indoor pool or grab a bite to eat at The Surrey Pub, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale motel offer flat-screen TVs and room service.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 817 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.3 "Housekeeping was great, according to 73%."
      8.8 "88% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "100% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      7.3 "Easily accessible by car, said 73%."
      7.0 "Near to public transport, according to 70%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 8.2 "Pool is good."
    • 5.0 "Average cleanliness."
    • 4.8 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      3.9 "61% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.9 "51% had problems with the shower."
      2.6 "For 74%, the rooms looked old."
      0.7 "93% thought the tv was sub-standard."
      1.0 "90% found problems with the furniture."
      0.8 "92% said the bathroom was dirty."
      2.5 "Air conditioning was criticized by 75%."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      1.5 "85% didn't like the architecture."
    • 3.5 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      4.6 "54% thought it was overpriced."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 302 reviews
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.0 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Breakfast is good."
    • 8.3 "Pool is good."
    • 8.1 "Bar is amazing."
    • 5.8 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.1 "Disappointing internet connection."
      4.4 "56% thought it was overpriced."
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    Overall rating

    7.5 Good
    Based on 400 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      7.5 "Great parking, according to 75%."
    • 8.5 "Breakfast is good."
    • 8.0 "Pool is good."
    • 7.2 "Tasty food."
    • 7.0 "High value."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.5 "85% didn't like the architecture."
    • 4.4 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      4.2 "58% thought it was overpriced."
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    Overall rating

    7.3 Good
    Based on 16 reviews
    • 4.9 "Rooms are not good."

    Overall rating

    6.8 Good
    Based on 98 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 6.9 "Average value."
    • 5.8 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.5 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      4.6 "54% had problems with the shower."
      4.4 "56% said rooms were dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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