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Crowne Plaza Auckland
Best Room Service

128 Albert Street, Auckland 1010, New Zealand
+64 9302 1111

฿ 8,672+

Overall guest ratings

8.8/10 Excellent
Based on 2,451 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 6.9

Good to know

  • Accessible parking
  • Comfortable beds
  • Professional service
  • Friendly service

Nearby

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    About

    Crowne Plaza Auckland hotel is your winning choice for a successful stay in this vibrant New Zealand city. Situated above the Atrium on Elliott shopping complex, you will enjoy being in Auckland's central business district with an abundance of entertainment, dining and shopping nearby. Just a short walk from the hotel, Auckland CBD attractions such as the iconic Sky Tower, Civic Theatre and Aotea Centre beckons. New Zealand’s top designers are nearby on Queen Street, while just next door are the Elliott Stables, one of Auckland’s top dining locations. Relax and rejuvenate during your stay in one of our smoke-free 352 Superior Rooms, Club Rooms or Suites. Crowne Plaza Club guests enjoy 24-hour access to the Club Lounge with spectacular views over Auckland Harbour and great benefits like complimentary gourmet continental breakfast, evening drinks, canapés and all day refreshments. Make use of the customer self-parking, located next door to the hotel with direct entry. From there, enjoy the City of Sails by foot or simply access your car to explore the amazing outer regions. Auckland International Airport is 35 minutes away by taxi or shuttle. We are a full service hotel with 10 flexible meeting spaces, restaurant and bar, club lounge, fitness centre, sauna and business centre. Combining the best services with great facilities, this Auckland city hotel helps you achieve success, whether you’re travelling for business or leisure.

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    InterContinental

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,451 reviews
    • 9.5 "Terrific location."
      7.2 "Great parking, according to 72%."
      9.6 "96% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "73% thought parking was inexpensive."
      9.7 "City centre within easy reach, said 97%."
      9.0 "Good access to the airport, said 90%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.3 "73% said the concierge service was amazing."
      10.0 "100% were happy with the room service."
      8.8 "88% found the restaurant service to be one of the best."
      8.8 "88% said the booking process went smoothly."
      7.5 "75% were impressed by the laundry service."
      7.9 "Lovely bar service, according to 79%."
    • 8.8 "Breakfast is good."
    • 8.6 "Generally very clean."
      8.9 "89% said rooms were clean."
      8.4 "84% thought it was clean."
    • 8.2 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
      8.3 "83% thought it was pleasantly quiet."
    • 6.9 "Average value."
      7.0 "70% thought it was a great value."
      6.7 "Breakfast prices were ok, according to 67%."
      6.0 "The price was ok for 60%."
    • 6.1 "Internet is average."
      7.0 "70% thought it was a great value."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 1,421 reviews
    • 9.3 "Terrific location."
      7.3 "Great parking, according to 73%."
      7.1 "71% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      8.9 "89% said the booking process went smoothly."
    • 8.8 "Generally very clean."
      9.0 "90% said rooms were clean."
      8.7 "87% thought it was clean."
    • 8.3 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
      8.4 "84% thought it was pleasantly quiet."
    • 6.4 "Internet is average."

    Overall rating

    8.8 Excellent
    Based on 661 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      7.2 "72% thought parking was inexpensive."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 8.1 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      8.2 "82% thought it was pleasantly quiet."
    • 7.4 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      8.6 "86% said rooms were clean."
      8.9 "89% thought the view was good."
    • 6.3 "Average value."
      6.8 "68% thought it was adequately priced."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.7 "Internet is average."
      6.8 "68% thought it was adequately priced."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 49 reviews
    • 9.5 "Terrific location."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.4 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.6 "Nice rooms."
      8.6 "86% said rooms were clean."

    Overall rating

    8.5 Excellent
    Based on 318 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 8.0 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
      8.4 "84% thought it was pleasantly quiet."
    • 7.3 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      8.8 "88% said rooms were clean."
      7.6 "76% thought rooms were spacious."
    • 6.1 "Internet is average."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Accessible parking"
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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