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I like that the casino was right downstairs. We paid $622 for a weekend stay. They placed us in the oldest tower. There are 5 towers that the hotel has. We happened to get the oldest one. The bathroom was old the bed was stiff. Just a horrible experience. I will never stay there again. Room service was ridiculously overpriced. Watch what you order. A box of pizza and some gingerale ran us like $198.00 smh. Never again.
they took all my money
Staff was fantastic both in friendliness and how accompanying they were towards guests. Very comfortable bed. Their regular rate was about the same as Borgata, which is infinitely superior. Room had a weird smell. Bathroom toilet was so low that I could barely use it, and the tub had cigarette burns everywhere.
Cheep Pools where closed for renovation Could not receive rewards card (10pm was too late) No remote No room service past 12am Pillows VERY small Bed sagged in the middle Room smelled like mildew Carpets where stained beyond belief.
We were woken up 3 hours before checkout by housekeeping. They rushed us to leave the room and didn't give us ample time to pack and leave. We were not allowed to stay until check out because housekeeping wouldn't allow it. Very disappointing and rude.
After waiting on a long line to check in. We carried our luggage up to our room, unpacked and found a cigarette still in one of the ashtrays. I then checked the bedding and it looked dirty and slept on. Then I went into the bathroom and there were stains on the floor. I called the front desk and they said they would come change the sheets. After I got off the phone we found another guest's luggage by the front door. We were two young girls staying in the room. The luggage had the name of a man on it. The hotel gave us a room that someone else was staying in. We were frightened that this guest would come back to the room while we were still in there. We quickly packed our things and lugged them back down to the front desk. They gave us another room but that was not enough for all the trouble we had gone through
The pool is free for guess. Pool party not free for guess
Affordable. Smelly rooms, barking dog til midnight called 4 times they finally must have dine something because it stopped. Food is very overpriced and slim on any choices for special diets (I am celiac). It was our first time in AC and I can say we won't be back.
I was trying to sleep. My room phone started ringing at 4am like crazy non stop. People kept harassing me and calling my room I was scared I had no idea who it was. This is absolutely ridiculous I shouldn't have had to deal with that.
The lobby is very nice, the food was really good, the pool was good as well. The rooms are a bit outdated, no toothpaste in the rooms, customer service in the check in site is okay. You can hear the other guests in other rooms from your room.
1. The bed in the room are so bad, making noise and the mattress cauze a back pain. 2. Staff are not helpful and they just ignore you 3. There is nothing for the children to do even the pool they can't use and after all this they charge you resort fee. The hotel quality doesn't worth the money I paid. The parking are so expensive. More than NYC I would not stay in this hotel again
Very nice hotel, clean rooms, nice staff. Nothing.
Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City. Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.
Nice showers!! Late check in time and early check out time.
great spa! the view from our room was not great.
Nicest casino in AC The beds were terrible
The hotel is really nice and gives a luxury feeling. Liked the decor, the pool and the shops/restaurants in general. The customer service is very friendly and professional. The air quality isn't great. They allow smoking inside. Although there are smoking and non smoking sections, you can smell the smokes everywhere.
Atmosphere Prices on alcohol
I really like the poker and the poker rooms. very large and lots of tables would not let us take cooler to room and did not tell until we got there. Would not let us have a luggage cart to carry luggage to room, what is up with that
SHOWER HAD ONLY COLD WATER AND HAD NO PRESSURE BREAKFAST WAS SERVED WARM/COOL EMPLOYEES HAD ATTITUDE. I WALK WITH A CANE AND I NEEDED TO SIT DOWN THERE WAS A TABLE HIDDEN AWAY WITH ONLY ONE PERSON PLAYING THE MAN WHO WATCHES THINGS SAID GET UP IF YOU WANT TO WATCH "I CANT SIT DOWN" I ASKED THE DEALER BEFORE I SAT DOWN BUT, I JUST LEFT. THE MAN WHO TOLD ME TO LEAVE WAS COLD AND WITH A NASTY TONE. I WILL GO TO ONE OF THE OTHER HOTEL EITHER THE golden NUGGET OR HARRAHS.
A lot to do within the casino and hotel Expensive with nothing included
Spa is great. Great restaurant options, would prefer that they have some open longer into the night. Staff is friendly, check out is a breeze, Pool was being cleaned on a Saturday, seemed a bit illogical considering many people were waiting around for the pool to open up and it opened at 5, only to close at 8. Smoking areas dispersed through the casino so it's a bit unavoidable, bad idea especially with it being right before the room elevators.
Good restaurants. That you have no access to Water Club pool when you are an overnight guest at Borgata.
Lovely hotel and amenities. The outdoor gardens were beautiful..We went to the Water Club pool the day after we checked in. Restaurants were fabulous. Water Club only allows access to pool area after 4pm on day of check in!
The Borgata is beautiful and luxurious. We loved the architectural touches and art everywhere, and the various restaurants. The hotel room was lovely and very comfortable. Terrible terrible idea to put a smoking section immediately outside the elevators to the hotel. My family and I are all sensitive to smoke and, although we knew there would be smoking areas, expected we could avoid the sinus-assaulting stench. Fail! The pool area is lovely, but the water was cloudy and screaming kids throwing footballs were uncontrolled. Ugh.
Food was great, place was clean and it felt safe The only thing I didn't like was that I requested a room with a view but didn't get one. Other than that my stay was awesome
I loved everything especially the pool
The Deck The room view Gym/Spa H2O Pool/Bar Could hear next room TV Pay for exercise room? (I understand paying for spa) Room could use some type of pull out table for eating Entire stay everyone was very polite except the valet lady running the parking.
The hotel cancelled my reservation before I got there even though they assured me it would be there. And then wouldn't give my money back.
The Hotel was very clean and spacious Did not like the casino security staff they was very disrespectful and I felt a lil racism, it was my fist time visiting Atlantic city and I would never stay there again
Staff was friendly and helpful. I asked for a room about noon and they got me into one right away. The room needed a refresh. The grout on tile in bathroom was bad. I lifted the toilet seat and immediately was greeted with a pubic hair. The little bit of comforter belt (fashion only, bot an actual comforter), and decorative pillows were dirty and stained. I suspect they are not often washed. The bedside lamps were sagging, their mounts were poor.
Easy check in. Hotel was dirty! Our room smelled like someone smoked pot in it. The heater was very noisy made a loud clunk when it went on and off. It was worth maybe $100.00 a night not what they charge!! On the bright side it was the only hotel I read about that didnt have bed bugs, I looked it didnt. We wont be back
Nice room. Hot tubs could have been hotter.
Staff was rude. Never again!
The Modern look of the rooms. House keeping could have done a better job of dusting and removing left over hairs in the bathroom by pass guests.
The Jitney service is the only reliable thing left in Atlantic City. Golden Nugget still advertises having a heated outdoor swimming pool & hot tubs that are open year-round when in fact it has been closed down for the season. I ran into many groups of people that also booked rooms at the Golden Nugget expecting to use the advertised facilities only to be told after arrival that the pool deck has been shutdown. Shame on Golden Nugget for false advertising and misleading paying customers! Avoid this shady "resort" casino and stay elsewhere.
At a conference-dinner was excellent. Heating unit in room was very noisy when coming on-kept waking us up.