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Grand Hotel Tien Shan

Bogenbay Batyr Street 115/105, Almaty 050000, Kazakhstan
+7 727 244 9600

฿ 2,512+

Overall guest ratings

8.2/10 Excellent
Based on 359 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.2
  • 3.9

Good to know

  • Clean rooms
  • Professional service
  • Comfortable beds

Nearby

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    About

    Centrally located in Almaty, Grand Hotel Tien Shan is minutes from Almaty Opera House and Almaty Cathedral. This 4-star hotel is within close proximity of 28 Panfilov Heroes Memorial Park and Republic Square.

    Rooms

    Make yourself at home in one of the 78 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 359 reviews
    • 9.5 "Terrific location."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.2 "Great service."
    • 7.9 "Good breakfast."
    • 5.6 "Rooms are ok."
    • 3.9 "Internet is poor."
    • 3.6 "Value below average."
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    Overall rating

    8.4 Excellent
    Based on 114 reviews
    • 9.3 "Terrific location."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Pool is good."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 4.6 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.7 "Value below average."
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    Overall rating

    8.2 Excellent
    Based on 17 reviews
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.5 "Rooms are ok."

    Overall rating

    7.7 Good
    Based on 21 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 8.2 "Great service."
    • 5.6 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 204 reviews
    • 9.7 "Terrific location."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "Excellent pool."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.3 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Professional service"
    "Comfortable beds"
    data provided by TrustYou

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