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Allianz Arena
มิวนิค

ข้อเสีย: Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait.

ข้อดี: Prices of food items was reasonable

ข้อเสีย: Flight was delayed by an hour . The aircraft had to be refuelled and we were asked to remove our seat belts and wait for an hour. Ae Service was horrible. The passengers who paid extra for snacks with the ticket were served first and even after I said my ears were hurting and I needed something sweet to chew on (I was going to buy something to eat anyway) I wasn't served till roughly 75 minutes into the flight. The crew was inconsiderate towards passengers who bought economy seats and was focusing only on passengers who paid extra for seats and snacks. If that's the case then they should stop serving other customers anyway and tell us beforehand so that we can arrange our own food/drinks from the airport lounge

ข้อดี: Flights generallg left late

ข้อเสีย: Eurowings completely smashed my suitcase. Its now in the bin. Too many loopholes to make a claim

ข้อดี: New a320, clean and bright interior.

ข้อเสีย: Flight delay

ข้อดี: It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending .

ข้อเสีย: Ground staff poor customer service

ข้อดี: Free drinks

ข้อเสีย: Plane land on time

ข้อเสีย: The in-flight snack - choice of two disappointing sandwiches.

ข้อเสีย: No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs

ข้อดี: Efficient airline, friendly staff.

ข้อเสีย: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

ข้อดี: Helpful staff

ข้อเสีย: Bigger and more comfortable seats

ข้อดี: Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore.

ข้อเสีย: JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight.

ข้อดี: Love Etihad service

ข้อเสีย: Snacks, i didn't want set meal

ข้อดี: I am looking for something good put didn’t find Sorry

ข้อเสีย: The departure time should be on time Our flight was delayed more than one hour

ข้อดี: ?

ข้อเสีย: No

ข้อดี: Comfortable seats. Good food.

ข้อดี: Good crew, comfy seats and good food and entertaning

ข้อเสีย: The boarding was terrible -lots of pushing and shoving