Overview

Al Massa Hotel

Haamdan Bin Mohamed, Al Ain 19483, United Arab Emirates
+971 3763 9003

฿ 2,343+

Overall guest ratings

5.4/10 OK
Based on 815 reviews

Review highlights

  • 8.6
  • 6.2
  • 5.8
  • 4.2

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    Amenities

    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Safe
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.4 OK
    Based on 815 reviews
    • 8.6 "Location is great."
    • 6.2 "Service is ok."
    • 5.8 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      2.3 "77% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      2.6 "74% thought the tv was sub-standard."
      0.4 "96% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
      0.0 "100% said the bathroom was dirty."
      2.5 "75% found problems with the furniture."
      3.6 "For 64%, the rooms looked old."
      2.3 "77% were disappointed with the minibar."
    • 1.7 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      2.7 "73% thought it was rather dirty."
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    Overall rating

    6.1 Good
    Based on 383 reviews
    • 8.2 "Location is great."
    • 5.7 "Service is ok."
    • 5.7 "Average value."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      4.8 "52% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
    • 3.1 "Awful rooms."
      2.4 "76% complained about the bathroom."
      1.1 "89% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      0.3 "97% thought they were poorly maintained."
      2.5 "75% thought the tv was sub-standard."
    • 1.5 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
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    Overall rating

    5.5 OK
    Based on 89 reviews
    • 8.6 "Location is great."
    • 5.8 "Service is ok."
    • 3.4 "Rooms are not good."
    • 1.8 "Generally quite dirty."

    Overall rating

    5.3 OK
    Based on 342 reviews
    • 8.4 "Location is great."
    • 6.5 "Service is ok."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.7 "Average value."
    • 4.0 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      2.5 "75% complained about the bathroom."
      1.6 "84% said rooms were dirty."
      2.1 "79% thought the tv was sub-standard."
      2.2 "78% were disappointed with the minibar."
    • 1.9 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
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