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Poor

Pros: Ground and flying staff were really nice

Cons: The organization for the check-in was messy at best and there was mo clear indication to direct passengers to their flight. Everything in Orly Siuth is narrow and a single waiting line would block almost all traffic, creating further confusion and frustration. Borading on the bus to take us to our plane was not very pleasant to say the least. The passengers were packed like sardines and as many as possible were packed in. The heat was intense, in excess of 30 degrees celsius. There was no air conditioning and for some perverse reason the driver took a malicious pleasure driving around the airport, even coming around to the same exit we departed from. We arrived in sweat. The rest of the flight was uneventful but the landing was a bit rough.

Pros: Very bad. Delayed flight for.more than 2 hours. No information at gate or.from the airline

ni reponse ni solution satisfaisante de la part du

Cons: retard de de + de 12 h du vol et apres 2 semines toujours pas de réponse du service client quant au dédommagement : service aux clients : NUL

Cons: They lost my luggage

Luggage

Pros: I had tired to pay for my luggage online for 25 euros and the online payment rejected my payment repeatedly. I used 4 different credit cards and all rejected. I told this to thevticketing lady I was forced to pay 50 euros at airport .Totally upset me.

Cons: I was forced to pay 50 euros for my baggage when the online payment not working at all. The online was only 25 euros. This is fraud

Travel delay

Cons: The filght was schedules for 10:00PM but did not leave until 3:15AM. You can't appreciate anything. The food that was given was of ppor quality.