Overview

Grand Hotel Acapulco

Costera Miguel Aleman 1, 39869 Acapulco, GR, Mexico
+52 744 469 1234

฿ 2,193+

Overall guest ratings

7.8/10 Good
Based on 1,579 reviews

Review highlights

  • 8.8
  • 7.2
  • 4.5
  • 3.0

Good to know

  • Great view

Nearby

    show all

    About

    Location. The hotel resort rises along Acapulco Bay, Mexico, where vendors and stylish shops offer their wares less than 0.6 miles (1 kilometer) from the hotel. The convention center is located 1.2 miles (2 kilometers) away and downtown Acapulco's vibrant nightlife awaits less than 6.2 miles (10 kilometers) from this beachfront property.

    Hotel Features. Zapata, Villa, y Compañia features a game room and live dance music on select evenings. El Pescador's innovative recipes include sole with pine nut and coriander butter. A choice of open-air lounges and bars complete the hotel's selection of dining venues. Breakfast is also available. Corporate matters can be attended within flexible meeting spaces, and a business center offers computer stations, laptop stations, and high-speed Internet access. Complimentary WiFi is available in public areas. The on-site health spa features an Alphajet capsule, body treatments, steam rooms, saunas, and a spa tub. The hotel also maintains a fully equipped fitness center. The main pool caters to families by providing a children's section. There is also a free playground for children ages 4-10.

    This property does not allow pets.

    Guestrooms. This Acapulco hotel resort offers 573 air-conditioned guestrooms on 23 floors. Accommodations have partial views of Acapulco Bay, and sliding glass doors lead to furnished balconies. White walls complement muted-tone floral fabrics. Furnishings include marble-top dining sets and cushioned rattan chairs with ottomans. Headboards showcase multi-colored marine-life bas-reliefs. Amenities include complimentary high-speed wireless Internet access and cable TV.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,579 reviews
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to shopping."
      9.0 "90% appreciated the closeness to the beach."
      8.6 "Easily accessible by car, said 86%."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.5 "Hotel security was great, thought 85%."
    • 7.0 "Good breakfast."
    • 5.3 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      1.5 "Unclean dining area, according to 85%."
    • 3.0 "Terrible value."
      1.2 "The price was too high for 88%."
      0.0 "100% said the breakfast was too expensive."
    • 2.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 505 reviews
    • 8.8 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
    • 7.4 "Good breakfast."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.7 "Hotel security was great, thought 87%."
    • 5.9 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 2.9 "Terrible value."
    • 2.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,026 reviews
    • 8.3 "Location is great."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Service is ok."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      3.9 "Air conditioning was criticized by 61%."
      2.1 "79% had problems with the shower."
      1.0 "90% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      3.5 "65% were disappointed with the minibar."
    • 4.1 "Not very clean."
      2.9 "71% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.2 "Terrible value."
      1.5 "The price was too high for 85%."
      0.0 "100% said the breakfast was too expensive."
    • 2.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 47 reviews
    • 7.1 "Good service."
    • 6.8 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.6 "Food is average."
    • 5.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close