Overview

Novotel Aachen City
Best Service Friendliness

Peterstrasse 66, 52062 Aachen, North Rhine-Westphalia, Germany
+49 241 51 590

฿ 2,611+

Overall guest ratings

8.4/10 Excellent
Based on 1,386 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.9
  • 7.0

Good to know

  • Comfortable beds
  • Accessible parking
  • Friendly service
  • Near city centre

Nearby

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    About

    The Novotel Aachen is centrally located in the heart of the imperial city, just a few minutes' walk from the historic old town, cathedral and Eurogress conference center. The 154 rooms are air-conditioned, sound-proofed and very spacious, with free WIFI, sofa and tea/coffee-making facilities in an innovative design. The restaurant offers regional and international dishes, along with the bar and large sun terrace. Relax in the steam bath housed within the fitness area, which looks out across the city.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,386 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.9 "Vibe was good."
      9.8 "98% thought, the hotel was modern."
      8.0 "80% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      7.9 "Great parking, according to 79%."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Bar is amazing."
    • 7.0 "Nice rooms."
      5.1 "Only 51% said rooms were big enough."
      6.0 "For 60%, maintenance was acceptable."
      5.6 "Only 56% thought the shower was ok."
    • 4.6 "Value below average."
      1.1 "89% said the breakfast was too expensive."
    • 4.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 859 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.7 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      8.3 "Great parking, according to 83%."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.3 "Bar is amazing."
    • 8.2 "Breakfast is good."
    • 7.2 "Nice rooms."
      7.3 "73% said the beds were comfortable."
      9.0 "90% said rooms were clean."
      9.7 "97% appreciated the modern rooms."
      7.5 "75% loved the minibar."
    • 4.9 "Value below average."
      1.0 "90% said the breakfast was too expensive."
    • 4.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 263 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.9 "Location is great."
      8.0 "Great parking, according to 80%."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
    • 6.7 "Average comfort."
    • 6.6 "Rooms are ok."
    • 4.4 "Value below average."
      1.2 "88% said the breakfast was too expensive."

    Overall rating

    8.4 Excellent
    Based on 69 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Generally very clean."
    • 8.7 "Location is great."
      7.9 "Great parking, according to 79%."
    • 7.4 "Good breakfast."
    • 7.0 "Nice rooms."
      7.7 "77% said the beds were comfortable."
    • 6.9 "Average comfort."

    Overall rating

    8.4 Excellent
    Based on 194 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.7 "Location is great."
      7.4 "Great parking, according to 74%."
      9.6 "City centre within easy reach, said 96%."
    • 7.7 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.9 "Only 59% thought the shower was ok."
    • 6.7 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      6.9 "For only 69%, the noise level was all right."
    • 6.0 "Food is average."
    • 4.4 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Accessible parking"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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