หาเที่ยวบินราคาถูกไป แบมฟ์

ข้อดี: "Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!"
ข้อเสีย: "I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers."

ข้อดี: "Lots of room,good food,friendly staff"
ข้อเสีย: "No complaints at all"

ข้อดี: "I like the service, food, and entertainment."
ข้อเสีย: "A kid sitting behind me was constantly pushing really hard on the entertainment touch screen. Also, kept playing with his tray table! I was trying to sleep but couldn’t because the constant shaking of my head rest and overall seat!"

ข้อเสีย: "flight from bos to new york was canceled. i did not receive any updates via email or phone. i got an email at 12am saying this flight has been canceled. i was not notified on what my flight has been updated to. i had to call and go to the airport 4 hours earlier."

ข้อดี: "The amount of times i was fed"
ข้อเสีย: "My seat. I wanted to upgrade and they said no, but it wasn't full"

ข้อดี: "Good crew, good service, clean quarters, cordial and pleasant service"

ข้อดี: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."

ข้อดี: "The service and especially the flight stewart, he has to be the best one EVER!!!"
ข้อเสีย: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."

ข้อดี: "Flight had to be cancelled because kayak/Korean air allowed us to purchase these tickets aware with the expiration date of Lauren Butz’s passport this would be an issue. Disgusting business practice."
ข้อเสีย: "See above. Kayak or Korean air should refund us the cost and some for the stress incurred on our honeymoon, the extra night stay in San Francisco and all the challenges incurred with little to no help from Korean Air on finding an APPROPRIATE resolution (they’re best offer was for us to buy two tickets for the same flight pattern 1 day later for an additional $1,500. THey wanted us to pay them more to get us there? After their shady business practices of willingly stealing money for our initial flight purchase for our honeymoon? Atrocious.)"

ข้อดี: "The blankets are nice and soft. Crew is really friendly and accommodating."
ข้อเสีย: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."

ข้อเสีย: "Flight was delayed 9 hours and we were never given one update, after about 5 hours they moved up to the smallest most remote gate they could and removed staff, again no updates, any information came from rumors people could get out of random employees"

ข้อดี: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."

ข้อดี: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."

ข้อดี: "Schedule."
ข้อเสีย: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."

ข้อดี: "Superb courtesy and attention."

ข้อดี: "attentiveness of the crew to people of multiple nationalities."

ข้อดี: "Everything.they all assist you and helped u out to look and store your hand carry-on."

ข้อดี: "Great food and smooth flight"

ข้อดี: "The flight crews are friendly."
ข้อเสีย: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."

ข้อเสีย: "Cabin temperature was too high"

ข้อดี: "Everything was as good as it gets specially the crew"
ข้อเสีย: "Very long flight....."

ข้อดี: "Stuff"
ข้อเสีย: "Bathroom"

ข้อดี: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"

ข้อดี: "I like Korean Air because they have really good to excellent service. The entertainment options are really good, and they are very accommodating of special requests and special needs. They are very strict about safety things. Even on a short 3 hour evening flight they provide a pillow and blanket for your comfort."
ข้อเสีย: "On this flight, the beef dinner option was bad. Terrible strips of beef, and unidentifiable mushrooms."

ข้อดี: "I liked everything!"

ข้อดี: "I really liked how Korean Air had the next flights gate information on my boarding passes."

ข้อดี: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
ข้อเสีย: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."

ข้อดี: "It was very good and I am exciting to get back with Korean air too!"

ข้อดี: "Staff very helpful in every way."

ข้อดี: "Everything was perfect perfect service excellent food the best I ever flown so far"

ข้อดี: "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
ข้อเสีย: "Other passengers, but KA can't control that."

ข้อดี: "The food"
ข้อเสีย: "Economy seating was tight"

ข้อดี: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
ข้อเสีย: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

ข้อดี: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
ข้อเสีย: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."

ข้อดี: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
ข้อเสีย: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight."

ข้อเสีย: "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."

ข้อดี: "This was my first experience with Korean Air, I was very impressed. I would definitely fly with them again."

ข้อดี: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."

ข้อดี: "Everything was fantastic."

ข้อดี: "The plane was delayed but we appreciated Korean Airlines having staff waiting for all passengers that needed to catch their next flight. They helped us navigate through the airport to our connecting flight and sped us through security so we did not have to wait in line behind passengers that were not in a rush."

ข้อดี: "I requested a special meal which was accommodated and quite tasty. The flight attendants were very nice and always brought water and juice around the aisles. The warm towel was a pleasant surprise."
ข้อเสีย: "Such a full plane with little space. Made the long flight uncomfortable."

ข้อดี: "Lot of space for legs and comfortable seats."
ข้อเสีย: "Nobody could find my reservation for a special meal and I ended up eating nothing"

ข้อเสีย: "Turbulence and bumpy. I know you can do much about that."

ข้อดี: "They're live up to their on time promise."

ข้อดี: "This almost 14 hour flight went surprisingly quickly despite being in Economy. The seat space was unusually roomy for economy. They served two complete meals (superior to what you get in First Class on an American flagship carrier) plus a snack and periodic juice. The sky was totally clear over the Gobi Desert, Mongolia, and Siberia, and it was fun to be able to see these regions I have read about since a boy but never visited. The Seoul airport is quite nice and the connection was easy (unlike, say, Bangkok). Korean Air definitely is an airline I will use again."
ข้อเสีย: "I would have liked more entertainment selection (e.g., there was only one movie in Spanish on a flight to Spain and the TV selection was fairly small). I wish they had been a bit more generous with the beer and wine."

ข้อดี: "Tailwind! Short flight Food choices were good Cabin temperature was perfect, not too hot, not too cold"
ข้อเสีย: "Crying baby! Pretty tight in Economy"

ข้อเสีย: "The screens on the backs of the seats were difficult to utilize (it is a touch screen but I had to tap on the screen multiple times in order for it to actually work). Perhaps due to an outdated system/software. There is a remote placed sideways/length-wise under the screen that you may take out of its placement however it was not as convenient as directly tapping on the screen."

ข้อเสีย: "Online check in didnt work"

ข้อดี: "Check-in and cabin service and on time flight"

ข้อดี: "The crew on Cathay Pacific is always first class."
ข้อเสีย: "These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well."

ข้อเสีย: "Everything compared to Emirates or Etihad"

ข้อเสีย: "Better food"

ข้อดี: "Every thing good expept passengers around me"
ข้อเสีย: "Most passengers around me are a lot of Indian They are noises and the have kid, the kid crying all the time.This is is long flight amost 17 hours I can not sleep"

ข้อดี: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
ข้อเสีย: "N/A"

ข้อดี: "The crew was readily available and was able to assist with everything needed"
ข้อเสีย: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."

ข้อเสีย: "Too salty for the meal"

ข้อเสีย: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."

ข้อดี: "Nothing"
ข้อเสีย: "Too cramped not enough space staff are not friendly will not fly Cathay again"

ข้อดี: "Sevices and food are good"
ข้อเสีย: "None"

ข้อเสีย: "They don’t offer enough food on a long flight"

ข้อดี: "The crew and entire ground staff very courteous. Good entertainment choices. Crew tried their best to make a good experience."
ข้อเสีย: "Decent 777 planes, but felt dated and very cramped. Food was disgusting and limited options."

ข้อดี: "Food and drinks, service of the crews."
ข้อเสีย: "Flight delay of 20 mins."

ข้อดี: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
ข้อเสีย: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

ข้อดี: "On time"
ข้อเสีย: "Slow food service, average food. Slow after meal pick up."

ข้อดี: "All components of the trip were UpTo the expectations"
ข้อเสีย: "Entertainment"

ข้อดี: "Crew assistance, comfort and food"
ข้อเสีย: "Very less choices of movies in entertainment systems. Also entertainment controls could be better"

ข้อดี: "Entertainment was good. There was a lot of movies to choose from."
ข้อเสีย: "Not enough padding on the seats for long distance travel. Not enough leg room. Not enough baggage bin over top of your seat people from other seats put their luggage on your overhead bins."

ข้อดี: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
ข้อเสีย: "Delay from hk to osaka :( but understandable due to technical issues ans weather"

ข้อดี: "Overall good experience"
ข้อเสีย: "I booked an isle seat for flight to Hong Kong and Cebu and was not given one. I called with request for isle and was assigned very far in advance. But was not given one"

ข้อเสีย: "Seat didn't recline"

ข้อดี: "Crew were nice."
ข้อเสีย: "Very bumpy ride, and about a third of the entertainment touch screens did not work, including my sister's. Crew were helpful though throughout and gave us and others a $50 voucher for our trouble."

ข้อดี: "Services"
ข้อเสีย: "Limited help in assisting passengers who missed the connection"

ข้อเสีย: "I had a cumulative 10 hours of delays on this trip and missed important appointments because of this"

ข้อดี: "Liked the food and everything else"
ข้อเสีย: "Total flight time was more . It was extra to go to Hing Kong from India . Normal flight time to Toronto from India is 16 hours in other flights . Does not seem like a good idea to waste 4 hours more when you come to Toronto from India by Cathay Pacific . I wish I was in some other flight to save time . The route of he flight was long"

ข้อดี: "On flight entertainment was good. Fairly typical economy flight. It was just fine."
ข้อเสีย: "People over a certain weight should need to upgrade to larger seats. I sat next to someone well over 300 pounds in an economy seat. It's just not ok."

ข้อดี: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
ข้อเสีย: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"

ข้อดี: "Cathay Pacific takes great care of you. The food is good (for airline food anyway), the staff is helpful, and there is a pretty good selection of free movies. I would definitely fly with them again."

ข้อดี: "The flight was on time."
ข้อเสีย: "Boarding is messy. Just one very long queue for everyone in economy. No method for organizing by groups. So if you are unlucky, you might end up with no luggage space in the overhead bins that are supposed to be for passengers at that point. Food was a measly 'roll' with generic water diluted juice."

ข้อดี: "Attitude and service levels of the flight attendants was the best I have encountered for a while"

ข้อดี: "I've taken other long-haul flights where it seems the flight attendants were serving food or drinks every couple of hours, leaving little time to sleep peacefully. But the Cathay staff, I think, balanced it well. Over 15 hrs, I was only woken up 2-3x for food. Was nice to be able to sleep without being disturbed too much."
ข้อเสีย: "Way too cramped in the economy section. I'm a small guy, but even for me it was cramped."

ข้อเสีย: "The ground staff should give us options before, not waiting until we are in Hong kong"

ข้อเสีย: "On the way to Newark was terrible because of the food. Both dinner and breakfast half of my row were served last compare to everyone else sitting before us or after us. The rice dishes were gone both times when the food got to me. I can understand if it was just one meal, but it was disappointing that I wasn't able to eat rice during the whole 15 hours of trip. It would also be understandable if the row right before me wasn't served 20 mins prior to us, and the row right after me wasn't served 15 mins before us. I just couldn't understand how it was arranged. Maybe I should've ask for service right before they start serving meal."

ข้อดี: "Cathay Pacific is a great airline - good and plentiful food and drink and the staff is ever so friently"

ข้อดี: "Easy boarding!"
ข้อเสีย: "Food could have been better"

ข้อดี: "The chair size. The movie"
ข้อเสีย: "Stewardess in my isle was not friendly. Don't have enough supply of bottle water. HK airport won't allow drink to be brought on the plane even though it was bought at the airport. Hard cushion on chair."

ข้อดี: "All crew worked hard and kind to passengers. Food was ok. They should have mineral water not from tub water."
ข้อเสีย: "Mostly problem was their website!! Terrible!!!!! They should have mineral water not from tub water."

ข้อดี: "good service and good food all total was very good"
ข้อเสีย: "Next time i will travel with your flight"

ข้อเสีย: "The cabin was freezing! Plus the blanket was as thin as gauze."

ข้อดี: "Everything the movies the airline staff and having the electric plugs to charge ur phone"

ข้อเสีย: "Flight delayed in take off twice. Then diverted via Manila. Not ideal."

ข้อดี: "The Cathay crew as always were polite and attentive to me. I love icecream. I love cake."
ข้อเสีย: "Sometimes crewmembers were a little over rushed, skipping people for drinks and such, and not being particularly gracious when asked to back track (this didn't happen to me, but I witnessed it happening to others (East Indians, actually)). Economy is really cramped and awful for international flights. I wish I could afford better, but the step up in cost is beyond my budget. The food on this particular flight didn't seem as well prepared or presented as usual, but it was still ample serving and tasty enough."

ข้อดี: "Seats and service are head and shoulders better than US carriers. Food was good comparatively."
ข้อเสีย: "None"

ข้อดี: "Boarded is well organised."
ข้อเสีย: "I had been trying tor a week prior to the flight to upgrade to business from premium economy and Cathay would not let me. Getting on board there were lots of vacant business seats."

ข้อดี: "The entertainment selection was great"
ข้อเสีย: "The leg room was small and the delay was ridiculous."

ข้อดี: "the flight attendant was cleaning the toilet a few times."
ข้อเสีย: "there's 2 meal that was serve all although it says snack through out the flight, I suggest the flight attendant serve snack in between that way passenger won't be too hungry."

ข้อดี: "It was very worm...I told the 3 times...and it did not make a difference."
ข้อเสีย: "They should have ac vents like most other airlines."

ข้อดี: "Flight delayed twice and run out of meal option."

ข้อดี: "- Comfortable seats - Smooth flight / takeoff and landing - Good food"

ข้อดี: "The seating was comfortable."
ข้อเสีย: "Each of the four times I have travelled with Cathay Pacific, they always run out of your choice of lunch from the menu. It's amazing how they can continue to ignore that they never have the choice from the menu that you prefer and instead you are forced to eat the worse options. The food serving is also very slow and the drinks choices are bad as well."

ข้อเสีย: "Seat !!"

ข้อดี: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
ข้อเสีย: "long layover before my next flight to Chicago"

ข้อดี: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
ข้อเสีย: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

ข้อดี: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."

ข้อดี: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
ข้อเสีย: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

ข้อดี: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
ข้อเสีย: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

ข้อดี: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
ข้อเสีย: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

ข้อดี: "Flight schedule, boarding management"
ข้อเสีย: "No WI-FI service during my return flight, limited options for tv news programs."

ข้อดี: "Enough legroom for economy"
ข้อเสีย: "Basic food - poor in fight entertainment"

ข้อดี: "Direct connection"
ข้อเสีย: "Meal is horrible"

ข้อดี: "no complaints"

ข้อเสีย: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

ข้อเสีย: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

ข้อเสีย: "Service was bad"

ข้อดี: "Everything OK"
ข้อเสีย: "Arrived 5’ later, lost train"

ข้อดี: "The service. Very attentive staff."
ข้อเสีย: "Nothing!"

ข้อดี: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
ข้อเสีย: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

ข้อดี: "Ground crew was very kind"
ข้อเสีย: "My ordered vegetarian meal was missing on the way back :("

ข้อเสีย: "same"

ข้อดี: "Nice"
ข้อเสีย: "Food"

ข้อดี: "The food was tasty, the crew was nice and overall it was realy good"
ข้อเสีย: "There wasn't any movies or music as entertainment"

ข้อเสีย: "It was late No food"

ข้อดี: "Staff was nice."
ข้อเสีย: "flight was late."

ข้อดี: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
ข้อเสีย: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."

ข้อเสีย: "Both flights were delayed. Food selection was poor."

ข้อดี: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
ข้อเสีย: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

ข้อดี: "Plenty of food and drinks, pleasant crew"

ข้อดี: "Leg room, kind staff in the airplane"
ข้อเสีย: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

ข้อเสีย: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"

ข้อดี: "Everything was great!"
ข้อเสีย: "There was nothing in specific that I didn't like!"

ข้อดี: "Very carrying crew, kind and attentive"
ข้อเสีย: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"

ข้อดี: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

ข้อเสีย: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

ข้อดี: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
ข้อเสีย: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

ข้อเสีย: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"

ข้อดี: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
ข้อเสีย: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

ข้อดี: "The staff was very pleasant"
ข้อเสีย: "Very crowded plane!"

ข้อเสีย: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

ข้อเสีย: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."

ข้อดี: "Crew and boarding were fine. But nothing to crow about. Just not stressful."
ข้อเสีย: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

ข้อเสีย: "Been traveling with Auystrian for a while now and so far so good, I'm very satisfied"

ข้อดี: "everything on time, good selection of movies"
ข้อเสีย: "the food....pretty bad"

ข้อดี: "On time, friendly staff"

ข้อดี: "More organized boarding, crew, piloting"
ข้อเสีย: "No entertainment."

ข้อดี: "Everything went well"

ข้อดี: "The flight was comfortable and the in-flight entertainment was great. The food was also good."
ข้อเสีย: "There were no power outlets."

ข้อดี: "The overall experience was great - early check-in, free additional luggage, took off on time. I liked the food."

ข้อดี: "The crew were truly excellent and gave great service throughout a long flight. My thanks to them. My thanks also for the safe journey and on schedule (actually better than on schedule) arrival. Best regards, Brian."

ข้อดี: "Flight crew was great - very attentive to our needs. Food was good. Boarding process was well organized."
ข้อเสีย: "The seats were way too small for an overseas flight. I had plenty of legroom - OK for economy, but there was not nearly enough shoulder room for the 3 people in our row. There was a wide variety of entertainment, but largely nothing engaging. Originating boarding pass did not pick up my trusted traveller status, making security in O'Hare a hassle."

ข้อดี: "Nothing."
ข้อเสีย: "A321 boarding/unboarding through a single door is always a disaster. No real food. Lots of very loud pointless announcements. No report of actual flight time (which is available to the pilots). All in all a very poor flight."

ข้อดี: "Friendliest economy class service I've ever encountered."

ข้อดี: "Staff, service"
ข้อเสีย: "Nothing"

ข้อดี: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

ข้อดี: "Excellent service and comfortable flight"
ข้อเสีย: "Flight delay roughly an hour"

ข้อดี: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
ข้อเสีย: "They didn't give any napkins out with the food which was weird."

ข้อดี: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

ข้อเสีย: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

ข้อดี: "on time great crew"
ข้อเสีย: "small seats with very limited foot room"

ข้อดี: "Crew is very polite and professional. The uniform is beautiful and pleasant and freshly pressed!"
ข้อเสีย: "Economy comfort seats are very narrow and the shape of the back-support is horribly uncomfortable. The ergonomy concept is faulty in several ways: the plug for the headphone is in the inside of the armrest, the flimsy remote control is also hidden there and your thigh is covering it. The screen is horrible. Movie selection is very limited."

ข้อเสีย: "Cabin was cold we had a blanket which did help a bit Not much room to have your meals etc"

ข้อเสีย: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

ข้อดี: "Overall a nice and good flight"
ข้อเสีย: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

ข้อเสีย: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

ข้อเสีย: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

ข้อดี: "Customer care was super supportive"
ข้อเสีย: "Inflight sandwiches"

ข้อดี: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

ข้อดี: "very nice crew"
ข้อเสีย: "my baggage was lost"

ข้อเสีย: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

ข้อดี: "Fantastic gate agents!"
ข้อเสีย: "The food was terrible."

ข้อดี: "Yes"
ข้อเสีย: "Everything was good"

ข้อดี: "The crew and the timing were ok"
ข้อเสีย: "The seats were uncomfortable"

ข้อเสีย: "Staff rude and short"

ข้อดี: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
ข้อเสีย: "the headrest is hard. Apart from that- all was fine"

ข้อดี: "Crew was fantastic."
ข้อเสีย: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

ข้อเสีย: "Larger meals."

ข้อดี: "great crew and comfortable flight."
ข้อเสีย: "sceens in the plane to show map and direction of travel"

ข้อเสีย: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

ข้อเสีย: "The flight was cancelled and had to be rerouted on United Airlines."

ข้อดี: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

ข้อดี: "The crew were amazing and the flight was very smooth."
ข้อเสีย: "Keep up the good work"

ข้อดี: "Friendly and efficient crew. Flights were on time if not even early."

ข้อดี: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

ข้อดี: "Smooth flight."
ข้อเสีย: "Seat a little cramped."

ข้อดี: "MCR airport Mert & Greet parking was smooth and efficient."
ข้อเสีย: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

ข้อดี: "NOTHING"
ข้อเสีย: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

ข้อดี: "Overall booking and airport was ok. Food was also actually quite good."
ข้อเสีย: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

ข้อดี: "Restrooms clean, decent food and drink, nice cabin crew."
ข้อเสีย: "No complaints"

ข้อดี: "I slept pretty much the whole time"

ข้อดี: "Interior of the plane was clean. Smooth landing."
ข้อเสีย: "Pilot did not avoid turbulence"

ข้อเสีย: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

ข้อดี: "Nice to have a wrap for the snack."
ข้อเสีย: "Would have preferred boarding by row - back of the flight first so would have been more organized."

ข้อดี: "Entertainment"
ข้อเสีย: "Food and one bathroom out of service makes an awful flight"

ข้อดี: "Booked extra room seat which gave me good room for seating"

ข้อดี: "The staff was very helpful and professional. Promp response to calling for attention."
ข้อเสีย: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

ข้อดี: "Lovely staff, good food, great movies."

ข้อดี: "Good efficient flight crew friendly and helpful"

ข้อเสีย: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

ข้อดี: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
ข้อเสีย: "Nothing to be honest . All positive."

ข้อดี: "Easy boarding, plenty of room"

ข้อดี: "The included snacks and the seats."
ข้อเสีย: "Nothing."

ข้อเสีย: "Everything"

ข้อดี: "Nice crew, short flight"
ข้อเสีย: "Delayed 43 minutes"

ข้อดี: "The crew at the check in counter were very help and just outright awesome. Having missed my flight they were kind enough to find a seat for me on another flight. So I say Weldone to them"
ข้อเสีย: "As I am tall the seats especially the middle seat was a nightmare espcially when people pullback their seats back. need more space to stretch your legs on long flights"

ข้อดี: "Free tv which is rare"
ข้อเสีย: "I had selected my seats ahead of time and they weren’t kept. Day of I tried to buy a seat and it told me there were tech issues and I had to go to a front desk to check in/purchase. Well all that got me was the very last row, middle seat. No recline and seriously no leg room or breathing room once the person in the row ahead leans back. Crew was not helpful. Not to mention, the security line was outrageously long and I got to my flight just before it left only to find out my seating arrangement and be presented with more disappointment. Took over an hour where I’ve never waited more than 20 minutes in this airport (I fly often). Didn’t have time to go to BR or grab a snack Then my second flight was (again another middle seat) way too warm. The attendants said “there’s nothing we can do”. I was so nauseous and uncomfortable the whole time."

ข้อเสีย: "American is the worst. Antiquated bins and electronics. Tired planes."

ข้อดี: "Seemed like a tiny bit more leg room, lots of good movie choices."
ข้อเสีย: "Food was bleh."

ข้อดี: "Our seat upgrade was great. had plenty of leg rooms. Staff was attentive and flight was once again comfortable."
ข้อเสีย: "Took a while to embark on time. The in flight usb on all of our seats wasn't functioning at all. At least the entertainment portions was working."

ข้อดี: "Crew was very professional and communicated well. Boarding was very efficient."
ข้อเสีย: "WiFi did not work. AA going through a transition to new carrier and hard to know what services to prepay for as it is not on the flight"

ข้อดี: "When I saw that our BA flight would be operated by AA, I was concerned, given previous poor experiences with American airlines. However, in this case, AA was pretty good, especially the check-in staff at Rome Airport who were excellent. The check-in, boarding and de-boarding processes all went well. Plane was relatively modern, with USB charging ports for phones. Movie selection was good, though the TV selection could be expanded. The food was ok. Seating not bad. All of our luggage, including a child's carseat, was delivered on time and intact. Pleasantly surprised."

ข้อดี: "The entertainment choices were very good. It made traveling with children easier."
ข้อเสีย: "The crew. It seems that the US crew has gotten used to treating customers like animals and giving treats to deplane or calling security is a norm now. They seem to forget that they are working in a service industry. On our flight which was international and long they had quarantined the entire back rows for themselves and one of the bathrooms was also for their use only. In addition they had two choices for the meal they served Chicken and Pasta and they mentioned to customers that they had run out of Chicken. One of the passengers in our group of seven could not eat pasta as she had dietary restrictions after surgery and they told her too bad and she should have ordered a special meal. When she spoke up she was threatened with security. This person is a respected physician in her community and understands the service industry well. The worse part is the crew then proceeded to eat chicken dinners right behind her seat and continued to talk rudely about her. They had not run out of chicken meals just kept them for themselves. It seems American Airlines spends lots of advertising dollars about choosing to fly with them but is forgetting to train their staff about being nice to passengers."

ข้อเสีย: "7.5 hr flight from Lisbon to Philadelphia on a dingy old plane that looks like it hasn’t been retrofitted in close to 20 years, with no charging ports for electronics, which seems insane in this day and age, especially for such long flights. Had no in-seat entertainment systems either, and only offered news and sports on the American wi-fi service — not their usual lineup of movies and TV."

ข้อเสีย: "Flight was delayed for whatever reason. Did not give us a reason why. Also boarding was very haphazard. They just boarded all groups at once to try to make up some time. Almost did not make it to our connecting flight in time"

ข้อดี: "Ahead of schedule"

ข้อดี: "On time. No surprises. Decent food and entertainment."
ข้อเสีย: "Squeezed into my seat like a sardine."

ข้อเสีย: "Only served half people beverages. No entertainment"

ข้อดี: "Each of the flights arrived on time"
ข้อเสีย: "Documentation initially was a bit vague around which legs of the 2 Stop Flight would be handled by American and which would be handled by Latam though that is probably more of the website problems"

ข้อเสีย: "I didn’t make this flight."

ข้อดี: "Snow ruined flight. Crew was great."
ข้อเสีย: "No entertainment with this flight. Cookies good."

ข้อดี: "The crew was friendly and the flight was great."

ข้อเสีย: "Ok"

ข้อดี: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"

ข้อเสีย: "Waited on runway for 45 minutes without any announcement as to why. On plane seat in front of me was defective leading to passenger reclining well into my lap."

ข้อดี: "Voo pontual, atendimento da tripulação, serviço de bordo, qualidade da aeronave."
ข้อเสีย: "no complaints"

ข้อดี: "easy flight"
ข้อเสีย: "the remodel at LAX is a mess but the shuttles are nice, just be prepared if you have to shuttle to another terminal. Also check food, I went from gate 50A and had to shuttle to 52A and that area only has one area to get something to eat and its just sandwich, and not a lot of choices."

ข้อดี: "The crew and boarding were great."
ข้อเสีย: "The TV monitors were old and were difficult to use. There was no plug to charge devices."

ข้อดี: "My flight wasn't completely full, so I had a row to myself. The pilot was excellent; takeoff and landing were very smooth."
ข้อเสีย: "I had to gate check my luggage because of the small plane size. Had I had a shorter layover this could have caused an issue for me."

ข้อดี: "Extra room with empty seat"
ข้อเสีย: "Seat didn't go back due to exit row"

ข้อดี: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
ข้อเสีย: "See above"

ข้อเสีย: "Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?"

ข้อเสีย: "No pre boarding for family with kids"

ข้อดี: "Never again. I had a connecting flight with a one hour layover and almost missed it. The plane to charlotte was very late boarding. Once i land I rush to my gate because I only have 20 minutes before they start boarding ; I get to the gate and have to wait almost an hour. At this point I still havent eaten because I am waiting around by the gate and the attendants are not communicating any information. Then they finally tell us that the reason the fligt hasnt boarded was because the flight attendant misplaced her luggage in the previous flight and was waiting to arrive to the terminal. Now how is that my issue? American Airlines needs to do better!"

ข้อเสีย: "in the gate the crew didnt let me took my only hand bag i have with my personel things including my medcian and cupe machine for brithing they say that my bag is big but itwas in the standert that i was allowed to take up to airplane i think the reason was i was the lat passenger to go in the air aplein and no space t o put the hand bag"

ข้อดี: "Comfy seats, great service, was a smooth ride"
ข้อเสีย: "my entertainment system wasnt working, the headphone jack was not working at all."

ข้อเสีย: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue, multiple flight chnages"

ข้อดี: "Plane was insanely old"

ข้อดี: "Poor customer service. Did not assist in is trying to get on another flight"
ข้อเสีย: "Cost $250 with another airline they didn't assist at all and were very rude."

ข้อเสีย: "Unprofessional, rude, unorganized, & just ridiculous!!!!"

ข้อดี: "I did not like any of it."
ข้อเสีย: "We couldn't hear any of the group calling. There were so many different reward members that by the time group B was called I had to check in my baggage. I was not able to pick another seat during ticketing. When I fly for business I generally have a carry on so I can quickly catch my ride however dour to check in of my baggage I had to wait another 30 min before I received my baggage. Air hostess were not very friendly or helpful."

ข้อดี: "Got home safely (eventually)"
ข้อเสีย: "Left 3.5 hours late. Promised a connection the following morning and a hotel. Arrived at SFO only to be told that they would not pay for the hotel (or make arrangements) as the delay was weather related (since when is trying to leave BEFORE a typhoon hits and being LATE a weather related issue). They gave me the option of after a 13 hour flight at 11:30pm walking over to find AA staff in another terminal to argue for payment. I was too tired. After 1 million miles on AA I will avoid them now."

ข้อดี: "Early arrival."
ข้อเสีย: "No real food."

ข้อดี: "Nothing."
ข้อเสีย: "Cramped, claustrophobic space. Cabin too warm."

ข้อดี: "The cabin crew were friendly and the food was decent."
ข้อเสีย: "Boarded us onto a plane with a broken engine, deboarded the plane and delayed the flight 4 hours. Then we sat on the tarmac for an hour after landing because they didn't inform the airport that we were in a new, larger plane."

ข้อดี: "The on board crew"
ข้อเสีย: "Crappy boarding system Having a seat near the entrance but having to wait until lasr group to get to the seat with no baggage space except the back. Major inconvenience"

ข้อดี: "Crew"
ข้อเสีย: "Weather delay"

ข้อดี: "Quick flight"
ข้อเสีย: "Never given complimentary beverage"

ข้อเสีย: "Customer service was very poor. I had an aisle seat and one flight attendant kept hitting the back of my head and hitting my arm. At one point she rammed the beverage cart into my arm leaving a large bruise. Not once did she apologize or say excuse me. My arm was not into the aisle, part of it was just resting on the arm rest. Crew at the gate were unfriendly and surly. Walking off before answering questions when flights delayed leaving DSM for mechanical issues. My flight on the 4th was diverted due to weather and when did arrive in DFW, I checked at gate to see when I could fly out and was lied to and because of being lied to had to run through DFW uselessly. I will not be flying American again!"

ข้อดี: "The new Airbus A321T is so roomy and comfortable. You feel as if you have your own room, not just a seat."
ข้อเสีย: "Wish it had been a longer flight! It was perfect in every way."

ข้อดี: "I had the row of wets to myself because the plane wasn't full."
ข้อเสีย: "After an almost three hour layover, we sat in the plane for another 40 min because of a maintenance issue. I appreciate them catching it, but after the two separate flight delays I had at the beginning of the trip, I was just a little fed up. Made it home safe though, so can't complain too much."

ข้อดี: "Crew gave good service"
ข้อเสีย: "The flight from ORD to Harrisburg was very cramped and did not have WiFi (means I couldnt work)."

ข้อดี: "It was a short flight"