หาเที่ยวบินราคาถูกไป Europe

ข้อดี: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
ข้อเสีย: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."

ข้อดี: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

ข้อเสีย: "I truly enjoy this airline! No complaints"

ข้อดี: "Good flights"
ข้อเสีย: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

ข้อดี: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
ข้อเสีย: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."

ข้อดี: "It was an ok experience, improved by the head of attendants at the end"
ข้อเสีย: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

ข้อดี: "Crew was nice and attentive"
ข้อเสีย: "More leg room"

ข้อดี: "professional and courteous staff. Food is even better than a Lufthasa flights"

ข้อดี: "ลูกเรือบริการดี"
ข้อเสีย: "ชุดอาหารควรเลือกดีกว่านี้คับ"

ข้อเสีย: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

ข้อเสีย: "Great selection of movies and the food was really good as well."

ข้อเสีย: "Delay at landing"

ข้อดี: "ลูกเรือคนไทยแนะนำได้ดีมากคับ"
ข้อเสีย: "เรื่องอาหารควรคัดสรรมากกว่านี้คับ"

ข้อเสีย: "Really we enjoyed this fly"

ข้อดี: "The flight crew was very friendly and helpful in getting you settled on the flight"
ข้อเสีย: "Boarding was a bit Hectic in Bangkok."

ข้อดี: "Good service best price, good food comfort I think is best airlines in word in my opinion"

ข้อเสีย: "The entertainment did not include any music (classical or otherwise)."

ข้อดี: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
ข้อเสีย: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

ข้อดี: "The plane is very comfortable and the staff are friendly"
ข้อเสีย: "Nothing"

ข้อดี: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"

ข้อดี: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."

ข้อดี: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."

ข้อดี: "I liked the crew"
ข้อเสีย: "My first flight to DOHA was cancelled"

ข้อดี: "view above"
ข้อเสีย: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

ข้อดี: "Everything was good."
ข้อเสีย: "More movies, no wifi, better food"

ข้อดี: "Great airline with spanking new plans and top of the line service"
ข้อเสีย: "Nothing!"

ข้อดี: "Economy treated like first class!"

ข้อดี: "Nice people"
ข้อเสีย: "6-hour delays coming and going. Sounds like a an issue."

ข้อดี: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
ข้อเสีย: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."

ข้อดี: "Great personnels!!"
ข้อเสีย: "Overall nothing but great Service!!"

ข้อดี: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
ข้อเสีย: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."

ข้อดี: "Everything"

ข้อเสีย: "The seats are terrible."

ข้อดี: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

ข้อดี: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
ข้อเสีย: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"

ข้อดี: "The crew was great, trully world class service"

ข้อดี: "Absolutely nothing!!!!!!"
ข้อเสีย: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"

ข้อดี: "Food"
ข้อเสีย: "Was told to move seat up and down repeatedly"

ข้อดี: "Service"

ข้อดี: "- Efficient boarding and check-in - on time arrivals"
ข้อเสีย: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

ข้อเสีย: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

ข้อดี: "Crew was great"

ข้อดี: "The flight was comfortable. The flight attendants were pleasant and attentive."
ข้อเสีย: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."

ข้อดี: "I don't like at all"
ข้อเสีย: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."

ข้อเสีย: "Seat is not comfortable at all."

ข้อดี: "Customer Service was excellent. Very roomie, and comfortable. Plane was also very neat and clean. They also had all of the latest movies and other entertainment. I will for sure fly with them again."

ข้อดี: "Great service, smooth flight...on time departures and arrivals."
ข้อเสีย: "Some of the touch screens weren't working"

ข้อดี: "Food options and timing options , Ambience , seats configuration, type of seats, extensive entertainment options"
ข้อเสีย: "I was wholly satisfied , service was courteous , requests were carried timely and seamlessly ."

ข้อดี: "on time, good planes, no problems, good food and service, bags arrived quickly, what else is there to hope for?"

ข้อดี: "ที่นั่งสะดวกสบายดีมาก"

ข้อดี: "Amazing seats and crew"

ข้อดี: "Lay flat beds and vegetarian food"

ข้อดี: "The counter workers upgraded my seats to window and a better boarding group."

ข้อดี: "The crew was on point and did there jobs well."
ข้อเสีย: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."

ข้อเสีย: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

ข้อเสีย: "Everything was awesome."

ข้อเสีย: "45 minute wait for luggage on conveyor belt"

ข้อดี: "everything"

ข้อเสีย: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."

ข้อดี: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
ข้อเสีย: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."

ข้อดี: "The service"
ข้อเสีย: "Nothing wrong"

ข้อดี: "Flight attendants were very nice"

ข้อดี: "The flight was quiet."
ข้อเสีย: "Service is extremely slow."

ข้อดี: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
ข้อเสีย: "I didn't like that my connecting flight was with another airline"

ข้อดี: "The flight was excellent, good service and excellent staff"

ข้อดี: "Arguably the best service I've ever had on a flight"
ข้อเสีย: "Had to stop movie 20min prior to landing as I was in emergency exit row"

ข้อดี: "Crew were great"
ข้อเสีย: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."

ข้อดี: "Great selection of entertainment"
ข้อเสีย: "Some of the flight attendants skipped over my row while offering beverages. One person was asleep but i was awake and thirsty. I had to wait until an attendant was unoccupied to get some water"

ข้อดี: "Excellent service"

ข้อดี: "Flew Emirates coach Washington to Dubai to Johannesburg and Bangkok to Dubai to Washington in July 2017. New A380-800 planes were superb. Entertainment system is second to none. Staff is efficient and polite. Except for the "required crying babies" on each leg the plane is very quiet and peaceful. The check-in, however is a zoo. But better to put your best employees on the flights rather than on the ground."

ข้อดี: "Crew were lovely very friendly and helpful"
ข้อเสีย: "Ground staff was quite rude refused to let us access the lift so we could board from the upper deck even though we were business class. She insisted that I walk round and board from where she was because she didn't want to walk a few steps and swipe her card for us to access the lift."

ข้อดี: "I like the meals"
ข้อเสีย: "It is hard to request a window seat"

ข้อดี: "Everything..."

ข้อดี: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."

ข้อดี: "Great flight, very attentive staff, gluten free meal was not very good. At all"

ข้อดี: "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"

ข้อดี: "New roomy plane! Great customer service! Kind, friendly, attentive staff. Great airline!"

ข้อดี: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."

ข้อดี: "First time on Emirates. Love the entertainment system and the staff is friendly and incredibly professional. Will travel Emirates whenever I can if I am traveling internationally."

ข้อเสีย: "The food was very poor, the service was not as good as before. For example they didnt provide earplug and sleeping beauty and they served the breakfast too early, so it was not enough time to sleep. After the breakfast there was still plenty of time around 1,5-2 hours. I think with the departure time at 03.00 a.m. the airline try to save one foood just after the departure. The asian noodle what they provided upon request, was not sufficiant neither fit to the rank of the airline."

ข้อดี: "flight attendants, food, nighttime lights, seats, movies"
ข้อเสีย: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"

ข้อเสีย: "1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly."

ข้อดี: "The check in was good. The flight was good and the hosts were ok."
ข้อเสีย: "The quality of food overall on Emirates has gone down. The food doesn't taste as fresh as it used to and it is a bit dry. I used to enjoy the little dried bread bits with the sweet and sour sauce- that has since been discontinued. We were also promised a festive meal on our flight from JNB to Hong Kong on Christmas day but got a regular meal- very disappointing"

ข้อดี: "Excellent all the way."

ข้อดี: "Service, food and entertainment"

ข้อดี: "Entertainment screens good - good range of music and also internet accessible"
ข้อเสีย: "Food not very appetising. I did not eat much of it."

ข้อดี: "Service, comfort, food, wine, all outstanding."

ข้อเสีย: "การบริการของพนักงานตอนรับ"

ข้อดี: "Clear and firm boarding instructions - captain updated flight status. Helpful and patient crew. Clean toilets. Prompt disembarkation."
ข้อเสีย: "Food for main a bit tasteless and dry"

ข้อดี: "Good food,excellent service,good entertainment !!"
ข้อเสีย: "Nothing"

ข้อดี: "I liked the cleanliness and entertainment in the flight."
ข้อเสีย: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."

ข้อเสีย: "Another meal option was not available when it was my turn."

ข้อดี: "SERVICE!!!! EXCELLENT!!"

ข้อดี: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
ข้อเสีย: "None"

ข้อดี: "Price/ available flying times"

ข้อดี: "Very professional and very curtious thank you Emirates."

ข้อดี: "Plenty of space. Many activities, and free food and drinks"
ข้อเสีย: "Liked everything."

ข้อเสีย: "I tried to request a bassinet seat because I was traveling with my wife n son. I call reservation and they told me to do it at the airport no problem. I found this strange but said ok I got the the airport 4 hrs early. When asked for the bassinet seat they said it was already full. Which I accepted until I got on the flight and found not a single child was on board all bassinets seats were filled with adults traveling with no children. Mind you this was the Airbus 380 which has a lot of bassinet a seat and my wife n myself couldn't get on even after showing up 4 hrs early. Very disappointing. And normally airlines allow family to board ahead but this also was not offered to us. Emirates is lacking when it comes to traveling with kids."

ข้อดี: "The aircraft itself is clean, modern and comfortable. You seem to have a bit more elbow room on this plane. Great movie options. You can charge your electronic devices all throughout the flights. You have wifi. Great food. The crew was terrific."

ข้อเสีย: "Our stewardess was not the friendliest!"

ข้อเสีย: "My luggage is lost"

ข้อดี: "The crew was amazing"
ข้อเสีย: "Flight was a bit delayed"

ข้อดี: "Crew was excellent. Seats were uncomfortable"

ข้อเสีย: "Delayed flight."

ข้อดี: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

ข้อดี: "Friendly crew"
ข้อเสีย: "Very good overall"

ข้อดี: "The crew was polite and we arrived safely."
ข้อเสีย: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

ข้อเสีย: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

ข้อดี: "The crew"
ข้อเสีย: "Boarding by rows and not like cows all at one time"

ข้อเสีย: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."

ข้อดี: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
ข้อเสีย: "All good!"

ข้อดี: "Attendants were very pleasant and helpful"
ข้อเสีย: "The plane was extremely cramped as the seats reclined so far back that it rested on my knees. It was extremely difficult to keep my seat back up which created an uncomfortable angle for my back on a 9 hour flight. The cabin was extremely warm and there was little airflow. The airline also lost our luggage"

ข้อดี: "The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!"

ข้อเสีย: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

ข้อดี: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

ข้อดี: "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
ข้อเสีย: "Nothing, really!"

ข้อดี: "Clear, relatively comfortable plane. Free ski bag."
ข้อเสีย: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"

ข้อดี: "Service and food where good."
ข้อเสีย: "Sound only came out of one side of head phones, tried multiple sets."

ข้อดี: "Friendly staff"
ข้อเสีย: "Paying for WiFi."

ข้อเสีย: "It was a 2 hour 40 minute flight. No entertainment."

ข้อเสีย: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

ข้อดี: "Everything"
ข้อเสีย: "Nothing"

ข้อดี: "Flight was fine! Snack and beverages were good. However, when you buy the ticket for the international flight, what they don’t tell you is the extra €40- FORTY EURO you will spend to check a not big bag. For this reason I would fly with another airline next time."
ข้อเสีย: "Extra fees for checked bags"

ข้อเสีย: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

ข้อดี: "The plane was very clean the seats were neat and everyone was very friendly."

ข้อดี: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
ข้อเสีย: "All of the above with the exception of crew & food comment."

ข้อดี: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

ข้อดี: "The new aircraft"
ข้อเสีย: "Lavatory wasn't clean enough"

ข้อดี: "Best services."

ข้อดี: "I had no idea i would be charged for just one check in bag!"
ข้อเสีย: "I had no idea i would be charged for checked in bag! Scam!"

ข้อดี: "Crew; polite helpful and professional."
ข้อเสีย: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

ข้อดี: "Croissants and chocolate on an early morning flight"

ข้อดี: "The ground and aircraft staff are very professional, friendly and helpful."
ข้อเสีย: "The aircraft was old, with subpar AC. We would either get freezing or hot and stuffy air. The seats were quite uncomfortable, worse than on recent trips with other airlines (Air Canada, United, Air France). Neither of our entertainment systems worked, despite the best efforts from the crew to reset them. Finally, the food was very disappointing for a European airline."

ข้อดี: "It's fine no comment"

ข้อดี: "In general it was perfect. Chocolate from Suiss at the end of the flight is just amazing!"
ข้อเสีย: "Because it was a long flight, we would have liked to see a bit more the staff passing around slowly, so we could have asked for water in the night. The seats were not as incredible than the first flight from Spain to Zurich."

ข้อดี: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
ข้อเสีย: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

ข้อดี: "Everything"

ข้อดี: "Food, service,"

ข้อดี: "The food was excellent and the staff were attentive. The flight was smooth and the captain kept the passengers well informed"

ข้อดี: "?"
ข้อเสีย: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."

ข้อดี: "Crew and overall service was great. Crew was attentive and friendly."
ข้อเสีย: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."

ข้อดี: "Everything."
ข้อเสีย: "Nothing."

ข้อดี: "Crew fine"
ข้อเสีย: "Cramped"

ข้อเสีย: "Terrible seats and old.entertaineme.t system"

ข้อดี: "Easy and quick"

ข้อดี: "Good staff, food, service"
ข้อเสีย: "No leg room for us tall people!"

ข้อดี: "Just safety."
ข้อเสีย: "- the crew was unpleasant and rude, which came as a surprise because usually Swiss crew is nice - the seat was unrandomly small, awfully for someone who is 5'11 - the food was so average"

ข้อเสีย: "Small seats, in-flights entertainment system old and behind competition. could not convert my miles for an upgrade."

ข้อเสีย: "It was a smaller plane so we had to check in bags that we could normally put in the overhead compartment space"

ข้อดี: "Thank you. It was very good and comfortable trip with a nice team."

ข้อดี: "Very friendly and helpful"
ข้อเสีย: "Boarding could be better organized"

ข้อเสีย: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

ข้อดี: "The flight was quite comfortable."
ข้อเสีย: "I find it hard work doing such long flights these days."

ข้อดี: "Confort"
ข้อเสีย: "The crew and the food, specially the food."

ข้อเสีย: "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

ข้อดี: "Comfortable seats"
ข้อเสีย: "Meals and some entertainment"

ข้อดี: "Crew was excellent"
ข้อเสีย: "Uncomfortable tight seating in economy"

ข้อเสีย: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

ข้อเสีย: "Lufthansa lost my luggage. Still waiting in my hotel."

ข้อดี: "Everything"

ข้อดี: "Arrival on time ."
ข้อเสีย: "Changing birding multiple times."

ข้อดี: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
ข้อเสีย: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

ข้อดี: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
ข้อเสีย: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

ข้อดี: "seats were pretty comfortable"
ข้อเสีย: "reading light didn't work. I wanted to read my book and it was impossible. ran out of choice in the final meal"

ข้อดี: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."

ข้อดี: "Bad"
ข้อเสีย: "Because the one came in from London Got Delay And I miss my flight"

ข้อดี: "A regular predictable LH flightqq"

ข้อดี: "Crew was hospitable and flight was clean."

ข้อดี: "It was NOT Lufthansa. It turns out it was a United flight. Fortunately they now have individual screens with individual options of what to watch like on other airlines. They did have my special meals as I ordered them. I sat next to a wonderful young couple from Finland. That made the journey interesting and pleasant."
ข้อเสีย: "I really thought I booked a flight with Lufthansa,which I far prefer than United. They do better with beverages, (Perrier, Pelegrino instead of club soda, better special meals, better model airplanes). I am going to have to figure out how to get a Vegan eal that is not spicy. When I order Hindu Vegetarian it is always too spicy. United also doesn't get it and still gives people cheese or something like potato salad obviously made with mayonaise, and some spread that is either butter or margarine on a sandwich."

ข้อเสีย: "There was not entertainment at all"

ข้อเสีย: "Waited an hour after boarding in the plane."

ข้อเสีย: "Flight was delayed twice. 3 hour trip took 15 hours."

ข้อดี: "Great staff, amazing experience."
ข้อเสีย: "No vegetarian food"

ข้อดี: "No delay and the landing is smooth"

ข้อดี: "Crew members are very friendly."

ข้อเสีย: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."

ข้อดี: "Darned site more comfortable than the first leg of the journey."
ข้อเสีย: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

ข้อดี: "See comments above."

ข้อดี: "Individual entertainment center with multiple video options, documentaries, old and new movies."
ข้อเสีย: "The entire Economy and Economy + had to walk to a section in the middle to use few toilets, instead of having the restrooms spread out. This resulted in a long line and awkward waits facing 10 more people in a very small space. The blanket was not washed well, had long blond hair on it. The temperature was very cold."

ข้อเสีย: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."

ข้อดี: "Boarding was fast Crew was polite"
ข้อเสีย: "There was no entertainment on board!!!!!!"

ข้อดี: "More leg room than the A330-300 we took to fly from Charlotte to Munich."
ข้อเสีย: "The ground crew. One young employee checking the boarding passes in Munich was rude and condescending."

ข้อเสีย: "Everything was good not great"

ข้อดี: "The crew was very kind and made their beat efforts accommodate our requests or help us with the issues we experienced in our seats. I was also pleasantly surprised by the quality and taste of the food served during the flight."
ข้อเสีย: "The entertainment system in my seat was not working. The crew was very helpful in terms of trying to fix the issue, but unfortunately the system was not fixed. The seats were difficult to push back. We tried several times to push back the seat for the passenger travelling with me, however the seat would not go as far as everyone else's. Unfortunately the flight was not as comfortable for her as it was for the rest of my party traveling with me. For such a large aircraft, Lufthansa should consider boarding economy by seat section. For example, starting with the persons who sit in the back first and then forward. It would speed up the boarding process and alleviate any lines in the aisles in the aircraft. Last but not least, my parties baggage was not transferred during our quick layover from Frankfurt to Krakow. Priority should be given to passengers whose final destination is not Frankfurt. We found out that our luggage's remained in Frankfurt when our names were called by baggage pickup in Krakow. The attendant who was helping us was very cold and treated us as of we were the ones who caused this inconvenience through his tone of voice, as well as his short comments. Lufthansa needs to work on their customer service in Krakow. We were rushed by the agent and it seemed like he wanted to get rid of us asap even though there was no line. We needed to understand where our baggage was and the options available to us, especially because our baggage was carrying important items for my sister in laws bacholerette party that night. We left not knowing when we were going to receive our luggage or if it would even make it to Krakow that night. We called the Number provided to us several times during the Day, however the line did not seem to be actively monitored by an individual. The website we were provided to track our luggage offered little to no insight on the whereabouts of our luggage. We finally found out that the luggage had arrived in Krakow and would be sent by carrier. The carrier arrived late in the evening, right before we were leaving for the bachelorette party thankfully. Better communication in these types of situations would greatly alleviate the stress one feels when their luggage is missing. Aldo surprised that the airline doesn't distribute a care package (I.e. toothbrush, paste, facewash) to passengers whose luggage was left behind."

ข้อเสีย: "Small plain and food was very bad"

ข้อดี: "Stewardesses were very helpful and polite."
ข้อเสีย: "Didn't like my family (including 14 year old daughter) being assigned separate seating for a long overseas flight! Idiotic!!"

ข้อดี: "great food options good comfort"

ข้อเสีย: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"

ข้อดี: "COMFORT AND ENTERTAINMENT WAS BEST"
ข้อเสีย: "BOARDING SLOW CREW A BIT RUDE"

ข้อดี: "Service in general."
ข้อเสีย: "I paid to choose my seat during the flight. However; they didn't respect the seat I paid for and they gave a different one, and the seat that they gave me wasn't a seat for the one I wouldn't had paid for. That same situation happened two times. During the flight from Panamá to Franckfurt and Franckfurt to Rome. That's why I felt they Robbed me."

ข้อดี: "Service by crew on board."
ข้อเสีย: "Delay after boarding flight."

ข้อดี: "The flight attendants were very friendly and welcoming and eager to help. The flight was comfortable and had nice accommodations."
ข้อเสีย: "The breakfast meal was a little different."

ข้อเสีย: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"

ข้อดี: "Food was good. Bathrooms clean during flight. Staff was overall pleasant."
ข้อเสีย: "Video entertainment menu system was slow to work with."

ข้อดี: "Planes are nice and clean. Crew could be a bit friendlier!"
ข้อเสีย: "They charge 100 Euro for a bag that's just a bit over their weight limit, that's ridiculous! On a continuous flight, I had to collect my luggage and re-check it. On a connect-up flight I was made to exit the airport's secured area and go again through TSA, and barely had time to catch my next flight with a little over 2 hrs of layover! After paying 100 Euroes for a bag that was a bit over weight, they broke one of the wheels.. And keep in mind that this was a high quality expensive bag!"

ข้อดี: "Good infotainment"

ข้อเสีย: "The delay, otherwise fine"

ข้อดี: "That my bag was at Johannesburg. My first flight was delayed due to a technical issue which meant I only had less than an hour until my connecting flight. It took me almost 20 minutes to walk to the gate just in time for boarding and was pleased that my bag had made it onto the same flight. There was loads of leg room in economy which as a tall person is really important."

ข้อดี: "My wife and I were upgraded to premium economy due to a canceled flight. The extra legroom and foot rest make a huge difference on long flights."

ข้อดี: "Nice service easy flight"
ข้อเสีย: "Hot, ridiculously warm on the plane"

ข้อเสีย: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

ข้อดี: "Flight schedule, boarding management"
ข้อเสีย: "No WI-FI service during my return flight, limited options for tv news programs."

ข้อดี: "Enough legroom for economy"
ข้อเสีย: "Basic food - poor in fight entertainment"

ข้อเสีย: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

ข้อดี: "The plane crew was really nice always there for my needs."
ข้อเสีย: "The seats were uncortable my chair was very wobbly."

ข้อดี: "Free drinks."

ข้อดี: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
ข้อเสีย: "Transit time through Vienna was particularly frustrating."

ข้อดี: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
ข้อเสีย: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."

ข้อเสีย: "My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business."

ข้อเสีย: "Food I think getting worse."

ข้อดี: "Flight was on time ,"

ข้อดี: "Emergency exit row leg room. Good stuff."
ข้อเสีย: "Flight time, slightly delayed departure."

ข้อดี: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

ข้อดี: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

ข้อดี: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
ข้อเสีย: "Everything"

ข้อดี: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
ข้อเสีย: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

ข้อเสีย: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

ข้อดี: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
ข้อเสีย: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

ข้อเสีย: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

ข้อดี: "Service beyond expectations"

ข้อดี: "Love the coordination"

ข้อดี: "The crew"
ข้อเสีย: "The food and the boarding at Vienna airport"

ข้อเสีย: "Flight was cancelled and we weren't notified."

ข้อเสีย: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

ข้อดี: "Staff, seats (exit)"
ข้อเสีย: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."

ข้อดี: "Plenty of food and drinks, pleasant crew"

ข้อเสีย: "My flight was cancelled! ended up flying to Athens the next day"

ข้อดี: "Great floght"

ข้อดี: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

ข้อดี: "The seats on Austrian airline are very comfortable"
ข้อเสีย: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"

ข้อดี: "No stops"

ข้อดี: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
ข้อเสีย: "nothing, it was a great flight from beginning to end"

ข้อดี: "The flight attendants were beautiful"

ข้อดี: "Everything's"

ข้อดี: "very short layover and my check luggage made it all the way home with no problems"

ข้อดี: "Great grew, great flight. Thank you!"

ข้อดี: "just excellent!!!"

ข้อดี: "Good food, nice crew, nice screen, new plane"

ข้อดี: "Compared to most American crews the Aus crew was helpful and outstanding."
ข้อเสีย: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."

ข้อดี: "Na"
ข้อเสีย: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."

ข้อดี: "Very nice and polite crew, great service."
ข้อเสีย: "Regular breakfast was just a muffin and nothing else :("

ข้อดี: "Food, entertainment."
ข้อเสีย: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."

ข้อเสีย: "Not enough snacks and no entertainment. Only an hour flight..."

ข้อดี: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"

ข้อดี: "They offered passangers ti move to raws that wete half empty so we will have more room."

ข้อดี: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
ข้อเสีย: "I loved it all!!"

ข้อดี: "The food was very good! And the movies you could choose too."

ข้อดี: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
ข้อเสีย: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

ข้อเสีย: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"