ทำความสะอาดรายวัน และติดตั้งไส้กรองเคบิน HEPA บนเที่ยวบิน ไป Europe
kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
แอร์ฟร้านซ์, KLM และ การบินไทย ได้ละเว้นค่าธรรมเนียมการเปลี่ยนแปลงและการยกเลิกเที่ยวบินไป Europe ยืนยันนโยบายบนเว็บไซต์จอง
เที่ยวบินตรงโดยเฉลี่ยจาก ประเทศไทย ไป Europe ใช้เวลา 16 ชม. 12 น. โดยครอบคลุมระยะทางที่ 8817 กม. เส้นทางที่นิยมมากที่สุดคือ กรุงเทพมหานคร - อิสตันบูล มีเวลาเที่ยวบินโดยเฉลี่ยที่ 10 ชม. 20 น.
ตั๋วที่ถูกที่สุดไป Europe จาก ประเทศไทย ที่พบในช่วง 72 ชั่วโมงที่ผ่านมาคือ ฿16,013 เส้นทางที่ได้รับความนิยมมากที่สุดคือจาก กรุงเทพมหานคร ท่าอากาศยานสุวรรณภูมิ ไป อิสตันบูล และตั๋วสายการบินไป-กลับที่ถูกที่สุดที่พบบนเส้นทางนี้ในช่วง 72 ชั่วโมงที่ผ่านมาคือ ฿16,572
แอร์ฟร้านซ์, KLM & การบินไทย บินบ่อยที่สุดจาก ประเทศไทย ไป Europe เส้นทางบินที่นิยมที่สุดคือจาก กรุงเทพมหานคร ไป อิสตันบูล และ การบินไทย และ เตอร์กิชแอร์ไลน์ บินเส้นทางนี้มากที่สุด
ตามการค้นหาเที่ยวบิน KAYAK จุดหมายปลายทางที่นิยมที่สุดคืออิสตันบูล (17% ของการค้นหาทั้งหมดไป Europe) จุดหมายปลายทางยอดนิยมที่ต่อไปคือ ลอนดอน (10%) และ แฟร้งค์เฟิรต์ (8%) การค้นหาเที่ยวบิน ไป ซูริค (8%), ไป $[31449, ลูกาโน (7%) และ ไป ปารีส (7%) ก็เป็นที่นิยมเช่นกัน
เครื่องมือคาดการณ์ราคาเที่ยวบินของ KAYAK ใช้ประวัติข้อมูลเพื่อตรวจสอบว่าราคาของจุดหมายปลายทางและวันที่ที่กำหนดมีแนวโน้มที่จะเปลี่ยนแปลงภายใน 7 วันหรือไม่ เพื่อให้ผู้เดินทางทราบว่าควรรอหรือจองทันที
ข้อดี: "The seat that I picked."
ข้อเสีย: "Running water in the bathroom"
ข้อดี: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
ข้อเสีย: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
ข้อเสีย: "I truly enjoy this airline! No complaints"
ข้อดี: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
ข้อเสีย: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."
ข้อเสีย: "Qatar airline is one of the best ways to fly!"
ข้อดี: "It was an ok experience, improved by the head of attendants at the end"
ข้อเสีย: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"
ข้อดี: "professional and courteous staff. Food is even better than a Lufthasa flights"
ข้อดี: "Left on time, arrived on time. Children aboard did not cry !uch."
ข้อเสีย: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"
ข้อเสีย: "Great selection of movies and the food was really good as well."
ข้อเสีย: "Delay at landing"
ข้อเสีย: "Really we enjoyed this fly"
ข้อดี: "Good service best price, good food comfort I think is best airlines in word in my opinion"
ข้อเสีย: "As above"
ข้อดี: "The planes were nice and the crew was nice."
ข้อเสีย: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
ข้อดี: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
ข้อเสีย: "Screaming children; not the airliners fault"
ข้อดี: "the attendants were always on top of things. One of best overall flights ever."
ข้อดี: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"
ข้อดี: "The Qatar Airways price."
ข้อดี: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
ข้อดี: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
ข้อเสีย: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
ข้อดี: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"
ข้อดี: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."
ข้อดี: "view above"
ข้อเสีย: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
ข้อดี: "Everything was good."
ข้อเสีย: "More movies, no wifi, better food"
ข้อดี: "Economy treated like first class!"
ข้อดี: "Nice people"
ข้อเสีย: "6-hour delays coming and going. Sounds like a an issue."
ข้อดี: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
ข้อเสีย: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."
ข้อเสีย: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."
ข้อดี: "Great personnels!!"
ข้อเสีย: "Overall nothing but great Service!!"
ข้อดี: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
ข้อเสีย: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
ข้อดี: "Respect the scheduel and well organize."
ข้อเสีย: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."
ข้อดี: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
ข้อเสีย: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"
ข้อดี: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
ข้อเสีย: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
ข้อเสีย: "Not allowing water on the flight made it extremely long and unbearable."
ข้อดี: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
ข้อดี: "Crew was great"
ข้อดี: "Great flights. lots of room in economy."
ข้อดี: "I don't like at all"
ข้อเสีย: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."
ข้อเสีย: "Seat is not comfortable at all."
ข้อดี: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
ข้อเสีย: "The wifi was useless"
ข้อดี: "I just flew from Bangkok to Miami, with a connection in Doha. The roundtrip ticket was about the weirdest one listed (less than $1000USD). For the price, it was a really good flight. The flight attendants were really nice. The seats were comfortable, food was more than decent, and there was a good entertainment system."
ข้อเสีย: "Earlier in the year I flew a similar flight for a similar price on Emirates. Emirates I liked more for one reason in particular. Emirates had one attendant whose job was solely to clean the bathroom. I don't know about you, but I love the idea of a constantly cleaned bathroom on such a long flight. Qatar didn't have this."
ข้อดี: "Nothing. I was sold a ticket for 709 dollars and wasn’t told I couldn’t get on until showing up to the gate. Therefore I had to spend 1000 more dollars to book another ticket because budget air wouldn’t change or refund the flight."
ข้อเสีย: "Not selling a ticket with a layover where someone with a US passport cannot travel through at the moment. Be more forthcoming."
ข้อดี: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
ข้อเสีย: "The baggage took a really long time to be delivered to the carousel"
ข้อเสีย: "Could've been on time"
ข้อเสีย: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."
ข้อเสีย: "On time"
ข้อเสีย: "Terribly uncomfortable seat."
ข้อดี: "On time. Check in was very easy."
ข้อดี: "It was fine - overall pleasant/nothing."
ข้อเสีย: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."
ข้อเสีย: "Temperature was very hot"
ข้อเสีย: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."
ข้อเสีย: "Haven’t got there yet!!"
ข้อดี: "Attendants were attentive and efficient"
ข้อเสีย: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."
ข้อดี: "Brand new plane and SUPER comfortable (even in coach!)."
ข้อเสีย: "No wifi or inflight entertainment"
ข้อดี: "The staff upgraded me to business. It was a great wxperience"
ข้อดี: "Loved the warm and very delicious quiche, thank you!"
ข้อดี: "great staff"
ข้อเสีย: "My special meal wasn’t available."
ข้อดี: "Chocolate Mövenpik ice cream"
ข้อดี: "No problems to report. Boston to Zurich in under seven hours."
ข้อเสีย: "The way the movies, needed extra parts. No touch screen"
ข้อดี: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
ข้อเสีย: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."
ข้อดี: "General attitude of staff"
ข้อเสีย: "The line at the check in was quite long. Luckily I had only carryon"
ข้อดี: "The new aircraft"
ข้อเสีย: "Lavatory wasn't clean enough"
ข้อดี: "Crew; polite helpful and professional."
ข้อเสีย: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"
ข้อดี: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
ข้อเสีย: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
ข้อเสีย: "I had a lot damaged luggage!"
ข้อดี: "Everthing went as planned. Left on time. Cannot complain."
ข้อดี: "So far so good."
ข้อเสีย: "Communication was terrible."
ข้อเสีย: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."
ข้อดี: "We had delays boarding and no one was there to explain why."
ข้อดี: "Always replacement"
ข้อดี: "That is wasn't crowded"
ข้อเสีย: "That I had a 5 hour delay and I was t informed about it earlier"
ข้อเสีย: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"
ข้อเสีย: "Headsets did not work"
ข้อเสีย: "Terrible seats and old.entertaineme.t system"
ข้อเสีย: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."
ข้อเสีย: "We didn't had entertainment"
ข้อดี: "Very efficient airline; all goes smoothly"
ข้อเสีย: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"
ข้อเสีย: "meal choice run out very soon and I could not get what I wanted to get"
ข้อดี: "Everything was great while aboard!"
ข้อเสีย: "I wished to upgrade to business for aditonal $1000 which resulted in a 15 wait . There was only one person allowed to do that and she was obviously owerwhalmed. I got a smile out of her eventually but the whole process seemed wrong considering the amount of money i spent on that ticket:( Wish whomever I got to first at the counter were able to make the change and spare me the walking around and waiting."
ข้อเสีย: "Boarding was slightly confusing. Calling groups to board was not so organized"
ข้อดี: "It's Swiss!"
ข้อเสีย: "The ventilation didnt work on the connection from zurich to belgrade, it was like an oven in the plan and people were complaining, but nothing was done."
ข้อดี: "Very friendly and helpful"
ข้อเสีย: "Boarding could be better organized"
ข้อเสีย: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."
ข้อดี: "The flight was quite comfortable."
ข้อเสีย: "I find it hard work doing such long flights these days."
ข้อเสีย: "The crew and the food, specially the food."
ข้อดี: "Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious"
ข้อเสีย: "Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good"
ข้อดี: "The food was really good! I don’t expect much from airlines but I feel like I got a real meal on board (two of them!)"
ข้อเสีย: "We were delayed taking off and there were three screaming babies, but there’s only so much they can do about that."
ข้อเสีย: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("
ข้อดี: "entertainment was good"
ข้อเสีย: "the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice"
ข้อดี: "The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA."
ข้อเสีย: "The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil ."
ข้อดี: "The notifications for the change of gates by Lufthansa."
ข้อเสีย: "Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!"
ข้อดี: "Flight crew was excellent. Top notch in customer service. They had a very difficult lady constantly wanting help with meals and food issues, and they were very professional and efficient."
ข้อเสีย: "Check in was late in Rome. Arrived at 5am for a 8:30 flight, and they would not check us in until 6 am. Don’t understand the “arrive 3 hrs prior” when this happens."
ข้อดี: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
ข้อเสีย: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."
ข้อดี: "Flight on time"
ข้อเสีย: "UAL sucks, as expected."
ข้อเสีย: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."
ข้อดี: "Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them."
ข้อเสีย: "I did not like the delays over one hour delayed"
ข้อเสีย: "Because the one came in from London Got Delay And I miss my flight"
ข้อดี: "More legroom and great crew"
ข้อเสีย: "Food quality has gone down. A lot."
ข้อดี: "Friendly crew and great food. Didn't have to wait long to be boarded."
ข้อดี: "Good service, good IFE, smooth, great cabin crew, no complaints."
ข้อดี: "A regular predictable LH flightqq"
ข้อเสีย: "Waited an hour after boarding in the plane."
ข้อดี: "It was an overall good experience. Very well organized. Since both legs of the flight we're half-empty, it was easier on the crew too. They were nice and helpful. Everything very clean. Entertainment choices were good. Had an excellent entertainment system."
ข้อเสีย: "Food was kind of bland."
ข้อเสีย: "I hated that the plane did not wait for me as I have been on plenty of airlines that have waited 5-10 mins to allow for these sort of things to be rectified. thankfully, Lufthansa and United booked me on a plane that left 5 hours later. they even bought me a 10 euro lunch. :), a pass to the , Luftanhsa lounge would have also been a good showing. I asked about this , but was gently denied. the help desk was gracious, which I appreciated. I had an entire row to myself on the United flight to DC, which softened the blow as well but the flight to Munich from IAD was great (2-28-18)"
ข้อดี: "The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable."
ข้อเสีย: "It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up."
ข้อดี: "No delay and the landing is smooth"
ข้อดี: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
ข้อเสีย: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."
ข้อเสีย: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."
ข้อเสีย: "We made it to the gate from our connecting flight at 1pm, flight was supposed to leave at 1:10, we got to gate after RUNNING from gate A to Z just to be told the plane left. After researching, we found out the plane didn't depart until 1:43pm. Horrible horrible service. Will NEVER fly with Lufthansa or into Germany."
ข้อดี: "No surprises Plenty of leg space for economy Good food"
ข้อเสีย: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."
ข้อดี: "The crew did a great job. It was a little slow to board and disembark but again I'm pretty sure it was the people."
ข้อเสีย: "One of the crew members at the airport said I had to check my bag but a woman with a bigger bag went on the flight with out having to check her bag. The people flying to Cairo are horrible. Rude, disgusting, disorganized. Took forever to board and disembark the aircraft. If I didn't have to fly to Cairo for work I would never take this flight again in my life. Not much you can do as an airliner though, maybe just warn the tourists about the flight."
ข้อดี: "free upgrade to business class :)"
ข้อดี: "Boarding was fast Crew was polite"
ข้อเสีย: "There was no entertainment on board!!!!!!"
ข้อเสีย: "Rude cabin crew, dirty plane, have to pay extra, they will accept USD but give you change in euros. Extra luggage fees and ridiculous weight limitations"
ข้อเสีย: "Flight canceled"
ข้อดี: "The airplane did not crash"
ข้อเสีย: "Eh, it was ok"
ข้อเสีย: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"
ข้อเสีย: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."
ข้อเสีย: "Boarding at Frankfurt was a nightmare. All the economy class was pushing and shoving and cutting in front of other people. People were standing outside the line and putting their tickets on the entry system and the attendants were doing nothing to stop them or tell them to go to the end of the line. When left from Chicago to Frankfurt they seated you by rows and this was much more efficient. All flights should board by some system vs. just everyone trying to go at once."
ข้อเสีย: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."
ข้อเสีย: "Small plain and food was very bad"
ข้อดี: "Lots of space."
ข้อเสีย: "The food was just okay."
ข้อดี: "Food and beverage service was excellent."
ข้อเสีย: "Cabin temperature was way too hot. Leg room was too small"
ข้อดี: "As expected - another great flight with great service and arriving on time."
ข้อเสีย: "I requested Kosher meal and first time did not get it. I was shocked when I was told that Lufthansa does not serve it on this flight. I am planning to write about it Lufthansa CEO. The airplane was old, one restroom did not function and it was closed. So, the economy class was served by only one restroom for the entire flight which led to long waiting line and discomfort for many passengers."
ข้อดี: "The crew was helpful and polite."
ข้อเสีย: "There was no specially designed space to hang costumes, which was surprising for international flights. All overhead bins were full, so my ballroom dress is completely wrinkled now meaning that I need to spend extra money to steam it."
ข้อดี: "United new food menu is much improved (well, it could only get better . . .). And the decision to give free drinks again on Trans Atlantic flights is much appreciated. Previous policy just seemed mean cf other airlines"
ข้อดี: "The flight to Frankfurt was pleasant, boarding went smoothly, and the service was great. Overall good experience"
ข้อเสีย: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
ข้อดี: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
ข้อดี: "The crew was very kind"
ข้อดี: "Nice crew, good food."
ข้อเสีย: "Both bathroom were not working in business class area."
ข้อเสีย: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
ข้อดี: "The crews were pretty great!"
ข้อเสีย: "The regulating of the temperature."
ข้อดี: "The crew tried to be helpful but were equally frustrated with the ground crew."
ข้อเสีย: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
ข้อเสีย: "Delay due to strike"
ข้อดี: "Everything works and quick to get to destination."
ข้อดี: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
ข้อดี: "Food was great, enjoyed watching videos, staff very profession and friendly."
ข้อเสีย: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
ข้อดี: "Boarding was quick and flight was calm"
ข้อเสีย: "The coffe and breakfast."
ข้อเสีย: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
ข้อดี: "Nice attention and good food. Plane and seats are confortable"
ข้อเสีย: "There was no wifi on flight"
ข้อเสีย: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
ข้อเสีย: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
ข้อดี: "very attentive crew"
ข้อเสีย: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
ข้อดี: "The flight arrived a few minutes early."
ข้อเสีย: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
ข้อดี: "They considered my reguest of vegiterian food."
ข้อเสีย: "I have no complaints."
ข้อดี: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
ข้อเสีย: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
ข้อดี: "Flight duration"
ข้อเสีย: "Very stingy with the drinks Cramped seats"
ข้อเสีย: "My suitcase didn't come with the airline."
ข้อดี: "MCR airport Mert & Greet parking was smooth and efficient."
ข้อเสีย: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
ข้อเสีย: "Still waiting to board after missing this connection had to be booked on another airline"
ข้อดี: "punctuality of boarding and flight time"
ข้อเสีย: "attitude of crew in business class: no sense of true hospitality"
ข้อดี: "Excellent service. A meal , drink and a coffee included which we were not expecting."
ข้อดี: "Friendly crew."
ข้อเสีย: "So many people on a 747!!"
ข้อดี: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
ข้อเสีย: "No complaints about anything."
ข้อดี: "kLM staff was great."
ข้อดี: "Interior of the plane was clean. Smooth landing."
ข้อเสีย: "Pilot did not avoid turbulence"
ข้อเสีย: "You are almost always late!"
ข้อเสีย: "Flight departed 35 minutes late"
ข้อเสีย: "infotainment was down. Lost my luggage the flight was delayed"
ข้อดี: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
ข้อดี: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
ข้อดี: "My bagage broke"
ข้อเสีย: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
ข้อดี: "The supplied pack of toothpaste/toothbrush"
ข้อดี: "Short-hop flight, fit for purpose."
ข้อดี: "Usual professional and friendly service from my airline of choice for most destinations."
ข้อเสีย: "old plane, tight and uncomfortable"
ข้อดี: "Loved the service...everything was excellent"
ข้อเสีย: "The bus class seat was a bit narrow at the feet"
ข้อดี: "They were awesome."
ข้อดี: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
ข้อเสีย: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
ข้อดี: "Good and plenty of food available."
ข้อเสีย: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
ข้อเสีย: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
ข้อเสีย: "I missed my flight because of MU"
ข้อดี: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
ข้อดี: "Staff very nice, plane clean and nice food"
ข้อดี: "Probably, one of the best companies: punctual, polite and comfortable!"
ข้อดี: "Flight crew try hard to please passengers."
ข้อเสีย: "Aeroflot ground staff are rude, aggressive, very poor customer service."
ข้อดี: "overall service and the crew."
ข้อเสีย: "more comfortable and spacious seats"
ข้อดี: "I just had a bad experience with the person seating next to me"
ข้อดี: "They are trying to improve their service in business class"
ข้อเสีย: "Lacking. Service levelnotbetter airlines, starting with boarding , nor we'll separated lines, food service, don't offer water drinks orblow. how to mix drinks."
ข้อเสีย: "This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline."
ข้อดี: "Good airline and good service"
ข้อเสีย: "Entertainment needs to improve. there is poor movie selection and the screens are outdated. Touchscreens don’t work very well, movie selection is old. This is a 10+ hour flight please improve entertainment."
ข้อเสีย: "Missed the connecting flight in Moscow because the airline does not allow enough connection time. There were 2 people at the transfer desk to accommodate this situation for at least 4 other flights. They made me check my bag for being overweight by .1 kilogram. I dont know if I will ever see it again and i have 2 more weeks of vacation."
ข้อดี: "The crew is friendly as always. Also good pilotage, clean cabin, fast boarding."
ข้อเสีย: "The flight was delayed 15 minutes, but this turned to 1 hour as we were taxing forever after arrival to SVO and finally had to transfer to the terminal via bus (btw, it was <0 celsius outside while at departure airport AER it was +25, and still we had a bus). Lack of leg room in economy. With my 195 cm of height I have to fly with my knees pushed against the seat in front of me all the time."
ข้อดี: "Over all flight was pleasant"
ข้อเสีย: "Customer service at the JFK airport service desk was horrible. They need to train their employees to treat their customers with diginity. I was standing there with my father, he doesn’t speak English and they automatically gave us bad looks and they way they spoke was horrible. Please train your customer service to treat clients without any bias based on their enthinicity, color of skin or the language they speak."
ข้อเสีย: "The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb."
ข้อเสีย: "Good service"
ข้อเสีย: "This time food wasn’t organized well, because in the menu was two dishes, beef stroganoff or some fish, when came our turn to choose, we didn’t have choice, because only the fish was left. Second time was fish(again) and chicken, and also the salad was made from fish too... this time we got lucky, there was a choice because the serving started from our side. The chicken wasn’t good though, And still it is too much fish, and it didn’t taste good. I can compare , because I had other Aeroflot flights, and the food was really good, compare to this one."
ข้อดี: "This was my return flight and apart from the first one, on this the food was great. There were a lot of new movies and tv shows on the entertainment system. Staff was nice and friendly. Boarding was quick and there were no delays."
ข้อเสีย: "Seats are good, but a little tight for a 9-hour flight."
ข้อดี: "Fast boarding at Sheremetyvo Airport."
ข้อเสีย: "Food was awful. No tea or coffee after the meal. Long delay at Sheremetyvo on taxeyway for de-icer. Audio system on in flight entertainment was high pitched. Screen was dark even with added contrast. Seats rather cramped."
ข้อดี: "Nice attendance, food"
ข้อเสีย: "I got my suitcase after 4 days"
ข้อดี: "Good seats,fast takeoff/land, good movies"
ข้อเสีย: "Got out of date butter"
ข้อดี: "The boarding"
ข้อเสีย: "The heat! It was crazy hot"
ข้อเสีย: "I had a very bad experience with my trip. I was not allowed to get on the plane from miami to moscow because i did not have a russian visa, even though i had a visa for Belarus, my final destination. How would i know that the flight from russia to minsk is a domestic flight? There is no information online about needing a russian visa when being a transit passenger in Moscow. I was not offered any refund for my ticket and the cheapest option was to pay an extra 600$ and fly in 2 days to NY JFK and from there to fly to Moscow-Vilnius. My flight from Miami to JFK was very delayed with American Airlines and i missed my connection to Moscow. I had to pay another 100$ and fly the next day to Moscow. That fight was again delayed and AGAIN i missed my connection to Vilnius. I got to the gate 20min before the take off time but i was not allowed to get on the plane.I had to fly later that night. The whole trip, which was supposed to take 14 hours ended up being 4 days and almost double what I originally payed, not to mention the stress and waste of time. If i knew how the trip would pan out I would never have taken this route."
ข้อดี: "The planes were alright, nice crew and okay food."
ข้อเสีย: "No real negatives."
ข้อดี: "Good food"
ข้อเสีย: "The entertainment system didn't work at all. Many of the seats were without entertainment system. The crew was not nice at all"
ข้อดี: "Better than the average US Airlines that I have traveled on. They crew were great and very efficient! Pleasantly suprised and will use them again. Suprised about having two hot meals of lunch and dinner about 5 hours apart from each other. Good above average"
ข้อเสีย: "Crew! Entertainment! Dozens of movies to choose from"
ข้อดี: "The crew were nice and welcoming. Had a lot of movies to watch"
ข้อเสีย: "Nothing special, usual flight issues."
ข้อเสีย: "There is no alcohol served on board."
ข้อเสีย: "Crew member named Alexander was very very rude with us and other family. When we asked for his full name to file the complaint he refused to give his last name I believe crewmembers should be trained well and know how to communicate with the customers .very very disappointed"
ข้อเสีย: "Was late Food not good Screrns are so bad"
ข้อเสีย: "The food. Passport control is crouded and takes long time"
ข้อเสีย: "On the first direction flight my both luggage arrved on the next day. it was very cold in Vilnius but all my warm clothes was absent. When I was return flight was cancelled. But we was moved to hotel after 6 hours waiting in airport. Buy this reason we have time to sleep only 2 hours. And from Aeroflot side we have not any satisfaction"
ข้อดี: "Service is good, no mistake, everything we expect for this kind of trip."
ข้อเสีย: "Annoucements in english are almost not understandable"
ข้อดี: "Good crew. New airplane. Good meal. Comfortable seat"
ข้อเสีย: "Sukhoy SuperJet is very noisy. Seats might be wider. Tickets might be cheaper."
ข้อเสีย: "No veg food"
ข้อเสีย: "I ordered vegetarian meal for all flights and yet on the long flight from BKK to TLV they didn't have it for me and my son. Had to eat bread for the entire 9 hours flight. :-("
ข้อดี: "And if someone tell you that's cold in the plan offer him blanket and don't turn off the ac. I was sweating through the whole flight!!"
ข้อเสีย: "The cabin crew was definitely understaffed: flight attendants serving Premium Economy were also serving the Economy class, we had to wait for a very long time for the trays to be removed. There was apparently some problem with the lavatory in the Premium Economy class. Midway to Moscow, it was locked without an explanation and flight attendants were directing Premium Economy passengers to the Economy class lavatories."
ข้อเสีย: "The behavior of one Stewardess was horrible. But it happen on the way from Moscow to Bangkok. It was a chief Stewardess by the name Olga."
ข้อดี: "The work of the crew and stewards"
ข้อเสีย: "Delay in all points in fly Riga-Moscow-Bangkok. Disgusting transit at the Sheremetyevo airport in Moscow. Absence of weak alcoholic drinks on board during long and turbulent flight"
ข้อดี: "Had computers and nice movies during the flight"
ข้อเสีย: "overall my experience with this company as bad! the crew was not nice at all and were angry, without knowing any proper English (the flight attendant asked me in Russian what i want to eat so i answered her English please and she rolled her eyes and threw the meal she hold to my tray. Once we landed Moscow for our connecting flight we had 3 hours at the airport, on my boarding ticket the gate was 26, i came for the boarding to gate 26 but no one was there!!!! so i startes to asked people around where is the gate and since they dond know any English they are lying!!! some told me gate 33 some told me 28 and some told me a different terminal! this airport is huge! the the people that work there are not nice, very rood and angry and English it's not a language they will understand. Therfore, i missed my flight, running around trying to search my gate they changed on the last minute, in the end someone told me it was on gate 22! but they slready took off. SO i went to the operation office to get a new ticket- I met the most repulsive man which should provide a good customer service. He told me that was my mistake for not taking care to check why no one was at the gate/// WHAT?! Just mentioned it wasnt just me missing the flight, they were another 5 people with me and another 5 from other flights! the next flight was 13 hours later. he said maybe he can get free ticket for me, but he's not sure. I laughed and said not only I'm not supposed to pay for the flight, you should compensate me! So he took the ticket he gave me, smiling, and said "if you don't want it, it's OK' don't take it, bye bye" I WAS FURIOUS!!! I took the damn ticket, waited 13 hours to my next flight (which BTW the gate was also changed) and came home. I was alone traveller, came from Thailand after 10 hours flight, and went all this nightmare ALONE (i'm a women)! WILL NEVER FLY WITH AEROFLOT, will never do a connecting fight in Moscow and most probably will never visit this country full with cold and angry people!!!! FYI- will post this in every flight web!"
ข้อดี: "Clean airplanes and friendly staff."
ข้อเสีย: "There was such a short window of time between my connection in Moscow and my bag didn't make it to London until the next day."
ข้อเสีย: "I had the exact same special meal on both flights. The check-in procedure in the Aeroflot site is not user-friendly."
ข้อเสีย: "There was a problem with a wheel of aircraft, it happens, no big deal. I did not like it only because I was extremely tired, I had 38 hours journey."
ข้อดี: "Cool movies library. Though sound quality terrible."
ข้อเสีย: "At landing we were flying in circles for an hour or so, due to the weather . so finally i missed my transit. Had to wait 5 hours."
ข้อดี: "Flight crew was nice/large seats"
ข้อเสีย: "Lack of vegetarian food options"
ข้อเสีย: "Space between rows is nothing for average man, it was very uncomfortable"
ข้อเสีย: "No entertainment"
ข้อเสีย: "For some reason handles between seats couldn't be raised. we were traveling with a child, and could not use three seats as a "bed" as usual"
ข้อดี: "Everything is very professional and the food is of reasonable quality for an airline. The portions are small and there is nothing in the way of snacks either available for pickup or served between meals. Look at what Delta does - they keep those leftover items still in the wrapping and add any they did not seve and then keep those in the galley for passengers to help themselves. delta also serves one or two snacks on the intercontinental flights in addition to two meals!"
ข้อเสีย: "See above"
ข้อเสีย: "One hourand half late for my luaggae to arrive to amestherdam"
ข้อดี: "I was pleasantly surprised at how new the airplanes flown were and the attention to safety. I had had an impression of Aeroflot as flying older and less comfortable airplanes."
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