หาเที่ยวบินราคาถูกไป ประเทศไทย

ข้อเสีย: "We got drinking water after landing. Would be better to provide some snacks on the way out."

ข้อดี: "On time, clean smooth ride. Landed early!"

ข้อดี: "Brilliantly safety-conscious crew but very personable."
ข้อเสีย: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

ข้อดี: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
ข้อเสีย: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."

ข้อดี: "Crew are efficient and friendly"
ข้อเสีย: "Portion of food could have been slightly bigger"

ข้อดี: "Good meal"
ข้อเสีย: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."

ข้อดี: "Lovely people. Lovely service. Good food."

ข้อเสีย: "Good job"

ข้อเสีย: "An hour delay for no expressed reason is not acceptable."

ข้อดี: "I'm very justifying for the flight."

ข้อดี: "On-time departure and arrival."
ข้อเสีย: "Nothing to complain about."

ข้อดี: "Airfare was reasonably priced."
ข้อเสีย: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."

ข้อดี: "love the food"

ข้อเสีย: "Getting our bags took a long time"

ข้อดี: "Services"
ข้อเสีย: "Non"

ข้อดี: "Easy to book, travel and get around with."
ข้อเสีย: "The on board snack isn’t great."

ข้อดี: "Friendly staff overall good experience."
ข้อเสีย: "Only issue is there is no alchohol on these flights."

ข้อเสีย: "Nothing"

ข้อดี: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
ข้อเสีย: "Vegetarian food option"

ข้อดี: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
ข้อเสีย: "Loved everything"

ข้อดี: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
ข้อเสีย: "None."

ข้อดี: "Service"
ข้อเสีย: "Delay"

ข้อดี: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
ข้อเสีย: "Nothing."

ข้อดี: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
ข้อเสีย: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."

ข้อดี: "Very good"

ข้อดี: "Very nice"

ข้อดี: "Crew was friendly and helpful, boarding was easy, flight was smooth"
ข้อเสีย: "No entetainment, food just a pretty untasty sandwich"

ข้อดี: "smooth as silk"

ข้อเสีย: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."

ข้อเสีย: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."

ข้อดี: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
ข้อเสีย: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

ข้อเสีย: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

ข้อดี: "Ground and in flight service, food, aircraft"

ข้อดี: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
ข้อเสีย: "Nothing that I can think of."

ข้อดี: "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."
ข้อเสีย: "I would have appreciated a vegetarian option for the meal."

ข้อดี: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
ข้อเสีย: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."

ข้อดี: "Food is good for a short flight. The crew were professional."
ข้อเสีย: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

ข้อดี: "Good flight, reasonable price"
ข้อเสีย: "Nothing"

ข้อดี: "Everything was first rate and efficient"
ข้อเสีย: "Nothjng"

ข้อดี: "Check in was so easy and smooth. Boarding was as well!"
ข้อเสีย: "I appreciated the food that they gave out, but it wasn't very tasty."

ข้อดี: "Great flight. On time. The crew was polite and professional. Nice experience."

ข้อดี: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"

ข้อดี: "Everything!"
ข้อเสีย: "The price. This flight specifically was more expensive than others"

ข้อเสีย: "Food was with meat."

ข้อดี: "Such an amazing experience! From start to finish!"

ข้อดี: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"

ข้อดี: "New and comfortable plane."
ข้อเสีย: "Last call came much earlier than described at check in"

ข้อดี: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."

ข้อดี: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."

ข้อเสีย: "Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past"

ข้อดี: "Flight times are great, and flying from U-Tapao Airport, now that the new terminal is open was so simple, quick and easy. Plentiful cheap car parking available a very short walk from the airport building."

ข้อเสีย: "Timeliness."

ข้อดี: "The price is a big factor, all the rest was very good"
ข้อเสีย: "Nothing"

ข้อเสีย: "We got stuck sitting by an obese intimidating man who rs Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess"

ข้อเสีย: "Everything was good for the most part. Seats are a little cramped so it is one arm rest per person."

ข้อดี: "I liked that they even offered food on a 1.5 hour flight. Appreciate that"
ข้อเสีย: "N/a"

ข้อดี: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."

ข้อเสีย: "Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... ."

ข้อดี: "Lovely fresh sandwich, water and tea on a 45 minute flight."
ข้อเสีย: "Maybe offering a juice."

ข้อดี: "Food on a one hour flight? Wow. Drinks coming out fast as well as food."

ข้อดี: "Seating was more spacious than on the long flights."
ข้อเสีย: "No problems."

ข้อดี: "Nice lounge"

ข้อดี: "The food is great. Even for a 50 minute flight, we had a delicious noodle shrimp dish! Nice generous serving of OJ in the morning along with a large bottle of water!"
ข้อเสีย: "Whoever looked after my luggage threw it so hard that it snapped the handle on the inside, so it makes it almost difficult to insert/withdraw the handle now from the bag. Very annoying!"

ข้อดี: "Spacious cabin, fed even on a short flight. Overall very impressed."
ข้อเสีย: "N/a"

ข้อดี: "It was all standard, nothing to praise this air line with"
ข้อเสีย: "It was all standard, nothing to praise this air line with"

ข้อดี: "Cabin crew is very friendly and host."
ข้อเสีย: "I checked in online and chose a seat forward possible, but at the airport I received a very back seat. Why check in online if it doesn’t work. Terrible for me because I always feel sick at the back"

ข้อดี: "Not in the mood for this section"
ข้อเสีย: "Late by around one hour on a mid day Saturday flight. Had paid full price to fly at the time period and hence even mor dissatisfied with late again service."

ข้อดี: "Realxing in the lounge, tasty popcorn."
ข้อเสีย: "Loud obnoxious and rude tourist."

ข้อเสีย: "The delay"

ข้อดี: "Comfy"

ข้อดี: "The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for"
ข้อเสีย: "The flight did get us to the final destination, how they lost our bags and as a result we missed our shuttle to our ferry. Apparently the bags never got on the HK flight and therefore probably won’t make it to us for a day or 2. Then while we were filling in there paper work to get our bag back, we missed our already paid shuttle bus. We then had to pay for a taxi, which was 4 Times the price..."

ข้อดี: "Delay,"

ข้อเสีย: "I'd heard Bangkok Airways was the best boutique airline in Asia so I was a little disappointed. There was no vegetarian food option, blink and you missed the drink service, the plane was quite old stock but comfortable enough. Boarding wad a little confusing - multiple flights called to the same gate at the same time and not particularly good signage about what do when you got there. Having said that, the staff were be mentally polite and tried to be helpful and that they attempted any kind of service on the 40min flight from Bangkok to Siem Reap was laudable. Still better than some experiences I've had on Ryanair or Eurowings in Europe."

ข้อดี: "Easy boarding, on time, and friendly crew."

ข้อดี: "Polite courteous staff and crew."
ข้อเสีย: "Attitude of visiting tourists "Chinese and Russian" tourists need to learn why we use a Q."

ข้อดี: "Nothing"
ข้อเสีย: "It should be connected flight but I pick my luggage and again check inn at counter"

ข้อดี: "."
ข้อเสีย: "I bought a ticket from kayak but the third party have canceled my ticket due some security credit card reasons, But kayak never alert me of the cancelation and in the day of the flight i paid 3times more just to buy another ticket ,"

ข้อดี: "Comfortable space , on time, attentive crew"

ข้อดี: "Cabin crew"
ข้อเสีย: "Flight delay"

ข้อดี: "Great service, loved the meal, quick trip without delays or hold ups! Disappointed that I didn't realize all passengers could use the lounge but great perk!"
ข้อเสีย: "Plane was on the older side and a little noisy but quick & efficient trip, lots or room (early morning flight) and meal included!"

ข้อดี: "Not much!"
ข้อเสีย: "At check-in, i found out that I had to either pay 4x ticket price for my luggage or buy a completely new ticket again for 2x the original price and no credit for initial ticket. So overall, very bad experience!"

ข้อดี: "Polite staff, clean aircraft."
ข้อเสีย: "Boring food/snack. Small leg room."

ข้อดี: "Excellent services and on time. The crews were friendly and very helpful. One free bag check in."

ข้อดี: "The lounge for passengers was great!"

ข้อดี: "Everything was excellent!"

ข้อดี: "The Bangkok lounge, the service in flight including full breakfast on a 45 minute hop"

ข้อดี: "Short & Sweet"

ข้อดี: "almost all"
ข้อเสีย: "The choice of drinks and the taste of coffee"

ข้อดี: "Crew was friendly and we were given a full meal on a flight that was only 1 hour and 20 minutes."
ข้อเสีย: "Just an older plane, otherwise no complaints."

ข้อเสีย: "We were held up in bangkok many hours and it was unclear that I could have been waiting in the lounge with wifi- the staff did not communicate clearly and the postings about the delay was unclear and confusing I was frustrated and angered. Also arriving so late made the transport into krabi more expensive- I felt the airline was responsible."

ข้อเสีย: "No entertainment on this aircraft"

ข้อดี: "The pilot did an excellent job of landing in bad weather."
ข้อเสีย: "The flight was delayed by about 4 hours with little information provided to us. The communication with passengers could be improved."

ข้อเสีย: "Very small aircraft. Can't take on your hand luggage roller"

ข้อดี: "Very poor boarding and disembarking using buses"

ข้อดี: "That it was on time mostly and got us to our destination. Food was a saving grace compared to the overall experience."
ข้อเสีย: "Super old equipment, no entertainment at all for an international flight at least for the longer 4 hour leg. Their motto fly boutique feel unique is a joke. You could tell they are a cheap cheap airline, they never got a gate at any airport, appeared like relegated to the far flung corners of the airport! Always busing us to and from the gates. In flight bare bones with rickety old seats. Certainly for the super budget minded a good value maybe but I won't be traveling with them anytime soon. crew kept asking me to remove my noise canceling headphones. No airline has ever asked me to coz duh that's their purpose!"

ข้อดี: "No hassle. Organized."

ข้อดี: "Service mind staffs"

ข้อดี: "I had planned an extremely short layover without thinking, so the crew met me at my flight and we ran through the airport while the flight was held until I could board! I was able to visit my homeland for the first time in 32 years and see my family. I could y be happier."

ข้อดี: "For a short flight, one (1) hour, I was given a meal! I would definitely fly with Bangkok Airways again!"
ข้อเสีย: "-"

ข้อเสีย: "Boarding could be better organized3"

ข้อเสีย: "Direct tarmac to plane without bus"

ข้อเสีย: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."

ข้อเสีย: "The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class."

ข้อดี: "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"

ข้อดี: "Snack was great"

ข้อเสีย: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"

ข้อเสีย: "Ancient plane"

ข้อดี: "Food and entertainment were consistently good."
ข้อเสีย: "The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly."

ข้อดี: "They do an amazing and efficient job for a 1 hour flight. Check in was smooth, and actually she made a special effort to get us a good seat. Always customer oriented."

ข้อดี: "Good food"
ข้อเสีย: "Flight was over an hour late"

ข้อเสีย: "On time departure and arrival."

ข้อดี: "Simple, no surprises is a good thing"
ข้อเสีย: "Nothing, everything was great."

ข้อดี: "Plane was nice."
ข้อเสีย: "Food was horrible"

ข้อเสีย: "Excellent service and perfect time."

ข้อดี: "Short flight but full service with flat bed business class, was not expecting that!"

ข้อดี: "Very short flight"
ข้อเสีย: "N/A"

ข้อดี: "Evetything"

ข้อดี: "The B-class seats are fine."
ข้อเสีย: "Crew did not offer blankets or earbuds. Dry flight! No beer, wine, or spirits at any price. I was astonished."

ข้อดี: "Friendly staff and crew. Flight went as well as possible over the mountains from BKK to CNX."
ข้อเสีย: "Took bus from gate to a different gate. Had to walk up three sets of stairs to walk on to a jet bridge that was connected to the main airport. In flight snack would have been better not consumed. No illness, just didn't sit too well."

ข้อดี: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
ข้อเสีย: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."

ข้อดี: "Value Friendly staff Cleanliness of plane"

ข้อดี: "For such a short 1 hour flight, they managed to feed an A330 plane load of people - pretty impressive feat considering that US carriers don’t even bother to give complimentary hot food on a cross country flight. The color scheme didn’t hurt either. The FA’s were very accommodating and so pleasant."

ข้อดี: "Same"
ข้อเสีย: "Same"

ข้อดี: "Quality"

ข้อดี: "Very nice and friendly staff. We were fed a small meal on a very short flight."
ข้อเสีย: "Ran an hour behind schedule. We boarded on time and then got delayed waiting for air traffic control. Landed about 40 mins later. Considering it an was an hour flight, a little annoying. We didn’t have another flight to catch or somewhere to be, but it could have been troublesome for others."

ข้อดี: "Nice plan, nice crew, left on time"
ข้อเสีย: "Please offer a vegetarian option for the snack"

ข้อเสีย: "Its dirty."

ข้อเสีย: "No snacks or drinks offered between meals."

ข้อดี: "The seats were fabulous. Roomy and my girlfriend and I were indeed placed in the armrest adjoined style. Flight was quite smooth. For the difference in price I can not fathom why anyone would fly coach on THAI."

ข้อดี: "Cabin atmosphere. Staff attitude. Cleanliness and modern."
ข้อเสีย: "Seat is not very comfortable. Too straight up."

ข้อดี: "On time"
ข้อเสีย: "Nothing"

ข้อดี: "Every thing"
ข้อเสีย: "Nothing"

ข้อดี: "Friendly staff and airport folk! Smooth and easy all around!"

ข้อดี: "Very Spacious between seats and very clean"

ข้อดี: "Organized polite people"

ข้อเสีย: "Home"

ข้อดี: "The flight was only an hour but the staff was crazy fast to get everyone a snack that was amazing. Hot food which is unlike American flights. Very tasty and the service was just good."

ข้อดี: "Fast in flight service and good entertainment options for a short flight."
ข้อเสีย: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."

ข้อดี: "Al ways friendly and helpful"

ข้อเสีย: "The company canceled my booking"

ข้อเสีย: "Boarding a Thai Airways flight is always a bit chaotic... there is typically an unexplained delay of unknown duration. once on board, service is very good."

ข้อดี: "Perfect. Nice."

ข้อดี: "Flying in 747 again"

ข้อเสีย: "Old plane"

ข้อดี: "Smiles"
ข้อเสีย: "Slightly dated fittings"

ข้อดี: "Excellent, clean, up to date plane."
ข้อเสีย: "The food was good considering the flight was only an hour, BUT no beer was wine as available, even for purchase."

ข้อดี: "The staff, the plane, their sense of urgency. I loved it. We got to our destination on time!"

ข้อเสีย: "1. Boarding passes were not available online or at JFK Airport. We were required to go to transfer desk at Suvarnabhumi Airport to get boarding pass."

ข้อดี: "Efficient and timely check in and boarding. Spacious leg room. Friendly crew. Yummy snacks (margarita roll and solar dried banana) were a nice surprise!"

ข้อเสีย: "I wasn't able to go on this flight, or on the trip at all due to the COVID-19 outbreak, and the airline has not responded to my request for a refund or credit yet."

ข้อดี: "We boarded and took off early"
ข้อเสีย: "A little bit bigger free water bottle"

ข้อเสีย: "The charge for extra baggage was three times the cost of my ticket. Outrageous!"

ข้อดี: "The flight attendants were very attractive"
ข้อเสีย: "The flight was delayed 20 minutes."

ข้อดี: "Everything was ok"
ข้อเสีย: "It left late"

ข้อดี: "The flight itself was OK."
ข้อเสีย: "I had to check a bag. My friend, who is Thai, Called the airline and was given the price of 450 baht to check a bag. I called about an hour after that to actually pay for checking a bag and they told me that it was 1225 baht ($41). The other person had made a mistake and that the price was 1225 if I want to ship my bag. When I asked them About the discrepancy in price, the man was rude and told me that The other person had made a mistake and that the price was 1225 if I want to ship my bag. I had to pay the high price because I had no other way to get my bag to Phuket. Afterwards someone I met told me that the price for the Westerners is always higher but three times the price is outrageous and I will never fly with that airline again."

ข้อดี: "Cheap flight!"
ข้อเสีย: "Damage to luggage and their compensation is a pittance. Took the legs off my suitcase and gave me USD $6. The flight was very uncomfortable as AC is not used until up in the air, so we boarded and sat in 25C+ until we were airborne."

ข้อเสีย: "The speakers were too loud and the hostess can’t do anything about it."

ข้อดี: "The seat was comfortable and easy to use."
ข้อเสีย: "It was a very brief flight so it didn’t leave much for entertainment or food. The staff were a little abrupt, but mostly kind. For a couple of hours, it was okay!"

ข้อเสีย: "Luggage fees are exorbitant! $100 for two suitcases of 20 kilos."

ข้อดี: "I booked a flight and feet combo and the whole experience was well organized"
ข้อเสีย: "No snacks but whatever"

ข้อดี: "Fast to board Economical"
ข้อเสีย: "Too cold Didn’t know about luggage charge"

ข้อเสีย: "Missed thefkight"

ข้อดี: "Attentiveness of Aircrew."
ข้อเสีย: "Nothing"

ข้อดี: "Boarding was fast and the flight was comfortable."
ข้อเสีย: "We were delayed about 15 minutes, but they didn't say anything it just happened."

ข้อดี: "The seats were nice and boarding was quick."
ข้อเสีย: "The flight was a bit delayed, but not by much."

ข้อดี: "Good"
ข้อเสีย: "Ok"

ข้อดี: "Good"
ข้อเสีย: "Ok"

ข้อดี: "Kind crew."
ข้อเสีย: "Steep ascent with rapid pressure change, not gradual. Hot plane. Rough landing."

ข้อเสีย: "It would be nice if they gave us a little snack."

ข้อดี: "Friendly and easy flight. Good value for money."
ข้อเสีย: "As part of fly-n-ferry, the boat service was very poor - the worst I’ve been on in Thailand"

ข้อเสีย: "Quick easy flight. On time. Good service. New plane."

ข้อดี: "Seat was fairly comfortable"
ข้อเสีย: "The leg room was really small"

ข้อดี: "Basic flight"

ข้อดี: "Ok"

ข้อเสีย: "No explanation why a long delay and change of gate at DM airport"

ข้อดี: "The plane appeared clean, and they gave us complimentary small bottles of water."
ข้อเสีย: "They wouldn't allow me to eat some dried banana chips I had purchased at a shop outside the airport. I think they only wanted you to eat snacks purchased on the flight. Also, they required everyone to turn all electronic devices completely off during take-off, ascent, descent, and landing. They wouldn't allow you to use them even in airplane mode for some reason, despite most other airlines worldwide allowing airplane mode throughout the entire flight."

ข้อเสีย: "The service upon arriving to the airport was absolutely atrocious. We attempted to check in and the woman behind the counter gave us a huge problem. When I booked, I must have put the ticket under Susie instead of Susanne and despite showing her my passport she said I was going to be charged 800 baht to fix my name. It took two separate supervisors for them to realize that the passport number I booked with was in fact the same passport number I was presenting to them. I also wanted to check a piece of luggage and had to go to a different counter, waiting on another line to pay for the luggage. Not one person explained that upon landing in Bangkok for my layover that I would need to take my luggage off of the carousel and then repeat the process I did at the Chiang Mai Airport. It baffles me that they have no organization because prior to getting up to the counter, 4 people were clearly unhappy with the customer service. I would not recommend this airline company to anyone, in fact I would advise that people wouldn’t use it."

ข้อเสีย: "Missing an arm seat"

ข้อดี: "Nok air is a nice airline"

ข้อดี: "Super easy hassle free and nice staff :)"

ข้อดี: "On time"
ข้อเสีย: "Just serve water"

ข้อดี: "กัปตันขับดี"
ข้อเสีย: "ดีเล 20 นาที"

ข้อดี: "Bad experience. Waste my money."
ข้อเสีย: "Staff no help me"

ข้อดี: "Cheap and very cheerful. Great airline at great prices. Highly recommend"

ข้อเสีย: "First of all the flight was delayed, it's OK it happens. What we didn't like was having the boarder time be delayed on top of the delayed flight. Then we we finally arrived at our destination we had to wait for 10 minutes for a second set of busses to arrive. Then once we get into a building we have to walk up a flight of stairs with our suit cases. I was traveling with my 72 year old mother. Not impressed. It's one thing to delay flights it's another to make your passengers go through hoops to get to their destination."

ข้อดี: "Smiles"

ข้อเสีย: "This flight was 2 hours late"

ข้อเสีย: "Bus gate"

ข้อเสีย: "Being charged an extra 5700 baht for weight!!! No warning of any possible charges. What is going on?"

ข้อดี: "Staff on plane was excellent"
ข้อเสีย: "Gate staff boarded everyone at the same time. They ignored priority boarding customers who had paid to be boarded first."

ข้อดี: "Everything was efficient and we'll run."
ข้อเสีย: "The airplane was not very clean."

ข้อดี: "Crew Snack"
ข้อเสีย: "Mechanical issue on plane Need to deplane and board another 2.5 hour delay"

ข้อดี: "Left 8 minutes early and arrived 45 minutes early. Baggage at carousel immediately."

ข้อดี: "Kind check in service and luggage allowance"

ข้อดี: "This was a short flight - 1 hour and twenty minutes. Staff were very polite. Had to check in at the desk. No online check in. Plane was very clean. A small bottle of water was provided on the flight. No complaints. I have travelled with regional airlines and discount airlines in other parts of the world and would have to say that the experience with Nok Air was superior."
ข้อเสีย: "No online check in."

ข้อดี: "None"
ข้อเสีย: "Delayed 2 hours"

ข้อดี: "The flight arrived 20 earlier than scheduled."

ข้อดี: "Nothing"
ข้อเสีย: "We arrived 2 hours before flight, long immigration line and made it to counter for boarding passes 40 min early and they wouldn't let us on our flight, or give us a refund. Their next flight (3 hours later) cost double what we paid for our tickets. horrible experience"

ข้อดี: "Left on time and arrived early....No frills friendly service in brand new planes."

ข้อดี: "crew followed covid-19 protocol very well"

ข้อดี: "Not much"
ข้อเสีย: "The check in, the ticket agent the service at baggage window the fact they over charge me for baggage the attitude and unwillingness to help or answer questions will never fly this airline again"

ข้อดี: "From Check-in through Boarding and the flight it was like a dream, full flight even departed early."

ข้อดี: "Crew were friendly, flight was on time"
ข้อเสีย: "They forgot one of my meals."

ข้อดี: "got front row seating due to being tall."
ข้อเสีย: "was surprised at the baggage charge, 1000 bth at check in but if you do at booking it is 350 bth we were told at check in, kayak says it is $15.00. ticket price was around $49 Flew this route less then a year ago and there was none of this. had no option due to liquid in my bags"

ข้อดี: "ไม่มี"
ข้อเสีย: "ราคา"

ข้อเสีย: "ลูกเรือ"

ข้อดี: "ราคาถูก"
ข้อเสีย: "สะดวกสบาย"

ข้อเสีย: "It just does not make any sense to me that I would need to leave the airport, collect my piece of luggage, to then go back on the boarding pass/baggage kiosk, to then get on a larger line to drop off my luggage to then go to another desk where I needed to take a number to pay for my suitcase. I’ve traveled all over the world and have never experienced anything like this before."

ข้อดี: "Quick security, on time"
ข้อเสีย: "The seats were really tight, no drink was offered and no entertainment"

ข้อดี: "โอเค"
ข้อเสีย: "-"

ข้อดี: "Sat in takeoff queue on runway for 25 mins due to traffic. Not the airlines fault however!. Budget flight and you get what you pay for. Would happily recommend and use again."
ข้อเสีย: "Squeezy legroom."

ข้อดี: "On time, well organized, timely service."
ข้อเสีย: "Seats are big congested. But pushback makes up for it."

ข้อเสีย: "Legroom"

ข้อดี: "Nothing"
ข้อเสีย: "Seat are to narrow"

ข้อดี: "Punctual and smooth."
ข้อเสีย: "Too little leg room."

ข้อดี: "Small plane with no complementary food, snacks or drinks. Didn’t mine since it was a short flight."

ข้อเสีย: "ทัวร์จีนเยอะ"

ข้อดี: "Hot seat was roomy."
ข้อเสีย: "Bought fully flexible ticket with express boarding but we were all loaded onto the same boarding bus so there was no express boarding. Everyone gets off the bus at the same time."

ข้อเสีย: "............,.....................................h"

ข้อดี: "Flight left early and arrived early. Had an entire row to my"
ข้อเสีย: "Crew was rude. I've flown all over the world and never had a crew member stand over me to ensure I TURNED OFF my phone. Rude service. No entertainment on a 2 hour flight. Will never fly with AsiaAir again."

ข้อดี: "They heard you on like some of the other Asian-based airlines."
ข้อเสีย: "No TV screens. No food or drink."

ข้อเสีย: "Barely any leg room, very tight for average to small sized people. Can't image what tall people do..."

ข้อเสีย: "For tall people - there isn't very much leg space, but this was OK for a short flight"

ข้อดี: "Quick boarding"
ข้อเสีย: "No water or refreshments. Had to pay extra for whatever you wanted. Including water."

ข้อดี: "We boarded quickly. It was cheapish."
ข้อเสีย: "Unfriendly staff, poor piloting, really small and uncomfortable seats, no entertainment."

ข้อดี: "everything"
ข้อเสีย: "nothing"

ข้อเสีย: "Expensive, hot delayed, would not let us do check inn together (we were traveling 5 friends) specially my booking disnt include luggage so I had to pay extra when checkin in."

ข้อเสีย: "The pilot Disney inform about the duration of the flight and didn't warn about upcoming tribulations."

ข้อดี: "We were connecting and the connecting flight was late and the CSR held the plane just for us."
ข้อเสีย: "Once on board the crew was horrible. Because of the problem, some other groups of people decided to take our seats to spread out. So I just took the seats immediately available to us that were open. The flight attendant decided to check our boarding pass to see if we were in the right seat, and of course we were not (because the other people decided to take our seats as we were the last to board). I figured this was just fine. We even paid extra for the assigned seats but for the sake of getting the flight going due to our tight connection, we took the nearest available seats. Unfortunately, a group of 6 people had to take 5 minutes to rearrange the seats because the flight attendant "insisted" we take the seats on our boarding pass. It would have been much easier if the crew would have just let us take the seats that were available instead of trying to rearrange the other group."

ข้อดี: "Flight was cheap"
ข้อเสีย: "Extra high baggage fees No onboard meals/snacks, even shorter flights had meals Rushed boarding, uncomfortable seating"

ข้อดี: "Good food warm service"

ข้อดี: "Not much of anything this discount carrier is only cheap if you like traveling with just the cloths on your back."
ข้อเสีย: "4kg of luggage costing 1600 baht. You dont even get a drink of water for free."

ข้อดี: "Relatively on time"
ข้อเสีย: "No food. Small seats. Late boarding"

ข้อดี: "It felt like the cabin was not pressurized correctly. My ears were plugged for hours after the flight and I had a bad headache. Our travel companions also thought the cabin pressure was not right."

ข้อดี: "Very attentive crew, good food, on time arrival."

ข้อดี: "everything was as described and expected... economical and reliable"
ข้อเสีย: "not even a peanut or water... know before you go!"

ข้อดี: "Plane ride was adverage"
ข้อเสีย: "Squished buss ride to plane, had to pay for one checked bag"

ข้อดี: "Just about everything. very smooth operation."

ข้อดี: "Landed safely."
ข้อเสีย: "Flight was delayed multiple hours without notice. A one hour flight became an 8 hour journey. Seats were small and uncomfortable. I was sitting next to a host of characters that were all concerned they would miss their connecting flight. No tv or entertainment on seat."

ข้อดี: "Charged for water."
ข้อเสีย: "They charged for water"

ข้อเสีย: "The check in people are out there to collect money from people by lying and scaring us that our hand bag won't fit in their compartment. The hand bag that fits in every single airlines that we have been on... Wont fit in air Asia. So basically they made me pay extra fees and then let me take the bag. It was such a disappointment on our vacation. Never air Asia again."

ข้อเสีย: "Caution if you wait to pay for luggage at the terminal, you willget robbed. A 22kg extra bag cost $280 USD . More than the cost of 3 passengers to fly from Bangkok to Pucket"

ข้อดี: "The online system did not work and we were asked to pay 900 for each 15kg suitcase."
ข้อเสีย: "2 hour flight with no drinks."

ข้อดี: "Worst airline I've ever traveled on, their baggage fees are excessive their flight was a disaster it was delayed they didn't give us any information checking in was horrendous they were very disorganized. Their seats are tiny I am 5 feet 6 inches and I barely fit comfortably. Honestly I will definitely avoid AirAsia in the future I I traveled on many other airlines and found this to be the worst."

ข้อดี: "The flight itself was not bad."
ข้อเสีย: "Did not notice that the flight did not come with a checked bag. We had 7 adults plus a infant. The flight itself was reasonably priced compared to others when we went to check the baggage they said we had to pay separate which was news to me and ultamitly my fault for not catching that as I was booking it. In Thailand my wife who is Thai tried to figure out the situation and the person at the check in desk was very rude. We are used to having a checked bag for an infant but half the size of a adult ticket so our infant bag. So we had 10kg bag for my daughter then the rest of our luggage at the 15kg weight. We ended up having to pay for 900baht per checked bag up to as many adult tickets. But they counted our first bag as a adult ticket so at the end we had one extra 15kg bag at which they charged us excess baggage fee of 400baht per kg... They would not let us switch the order of the bags so the smaller of the bags would fall in that category. So our baggage price was much more expensive then the initial flight itself. It would not have been that bad but the guy that we had to deal with was very rude on top of all that sudden news. If the customer service was better and more polite it would have been much better to deal with."

ข้อดี: "I got to the airport with my wife and when I checked our two average sized suitcases I was told it would cost an additional 6000 baht - even though I had already paid for one suitcase per ticket. The check in person was helpful but I couldn't find my proof of payment so my wife and I spent some frantic minutes pulling weight out of our bags and into our carry on finally getting the price down to 3800 baht. I've since found my proof of payment and hope that Air Asia will reimburse me but the whole exercise sucked hugely."

ข้อเสีย: "I booked for luggage and there was no record in the airline of it, so I had to pay again"

ข้อเสีย: "Food and entertainment was not even present on the flight. You had to pre-purchase food to get any and none was sold on the flight, the didn't even offer a glass of water, not even for a fee."

ข้อดี: "Friendly staff"
ข้อเสีย: "Delay and big check in lines with no priority for people whose flight was coming up soon"