|฿ 8,067||(ราคาเฉลี่ยใน 2 อาทิตย์ที่ผ่านมา)|
คำถามที่พบบ่อยสำหรับการจองเที่ยวบินจาก กรุงเทพมหานคร สนามบินสุวรรณภูมิ ไป ทั่วโลก
สายการบินไหนมีนโยบายการยกเลิกแบบยืดหยุ่นสำหรับเที่ยวบินจาก กรุงเทพมหานคร สนามบินสุวรรณภูมิ ไป ทั่วโลก เนื่องจากโควิด-19?
สายการบินใดที่ใช้มาตรการเว้นระยะห่างทางสังคมบนเที่ยวบินจาก กรุงเทพมหานคร สนามบินสุวรรณภูมิ ไป ทั่วโลก เนื่องจากโควิด-19?
KAYAK หาราคาเที่ยวบินที่ต่ำมากขนาดนี้จาก กรุงเทพมหานคร สนามบินสุวรรณภูมิ ได้อย่างไร?
เครื่องมือคาดการณ์ราคาเที่ยวบินของ KAYAK ช่วยให้ฉันเลือกเวลาที่เหมาะสมในการซื้อตั๋วจาก กรุงเทพมหานคร สนามบินสุวรรณภูมิ ได้อย่างไร?
ตัวเลือก KAYAK Mix ของเที่ยวบินจาก กรุงเทพมหานคร สนามบินสุวรรณภูมิ คืออะไร?
ฟีเจอร์ "วันที่ยืดหยุ่น" ของ KAYAK คืออะไรและทำไมฉันต้องสนใจเมื่อฉันกำลังมองหาเที่ยวบินจาก กรุงเทพมหานคร สนามบินสุวรรณภูมิ?
5 สายการบินยอดนิยมที่ให้บริการจาก กรุงเทพมหานคร สนามบินสุวรรณภูมิ ไป ทั่วโลก
ข้อเสีย: "We got drinking water after landing. Would be better to provide some snacks on the way out."
ข้อดี: "Brilliantly safety-conscious crew but very personable."
ข้อเสีย: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."
ข้อดี: "Crew are efficient and friendly"
ข้อเสีย: "Portion of food could have been slightly bigger"
ข้อดี: "Good meal"
ข้อเสีย: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."
ข้อดี: "Lovely people. Lovely service. Good food."
ข้อเสีย: "Good job"
ข้อเสีย: "An hour delay for no expressed reason is not acceptable."
ข้อดี: "I'm very justifying for the flight."
ข้อดี: "Airfare was reasonably priced."
ข้อเสีย: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."
ข้อดี: "love the food"
ข้อเสีย: "Getting our bags took a long time"
ข้อดี: "Easy to book, travel and get around with."
ข้อเสีย: "The on board snack isn’t great."
ข้อดี: "Friendly staff overall good experience."
ข้อเสีย: "Only issue is there is no alchohol on these flights."
ข้อดี: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
ข้อเสีย: "Vegetarian food option"
ข้อดี: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
ข้อเสีย: "Loved everything"
ข้อดี: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
ข้อดี: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
ข้อดี: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
ข้อเสีย: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."
ข้อดี: "Very good"
ข้อดี: "Very nice"
ข้อดี: "Crew was friendly and helpful, boarding was easy, flight was smooth"
ข้อเสีย: "No entetainment, food just a pretty untasty sandwich"
ข้อดี: "smooth as silk"
ข้อเสีย: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."
ข้อเสีย: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."
ข้อดี: "Friendly staff through every step of the way."
ข้อเสีย: "Vegan food options would be a wonderful addition. Everything else was great!"
ข้อดี: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
ข้อเสีย: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"
ข้อเสีย: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"
ข้อดี: "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
ข้อเสีย: "Fish sandwich wasn't my favorite"
ข้อดี: "Ground and in flight service, food, aircraft"
ข้อดี: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
ข้อเสีย: "Nothing that I can think of."
ข้อดี: "Great service, very amicable staff, excellent plane"
ข้อดี: "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."
ข้อเสีย: "I would have appreciated a vegetarian option for the meal."
ข้อดี: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
ข้อเสีย: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."
ข้อดี: "The cost of upgrading to business class was very reasonable for a flight of that duration. Everything was stellar - service, food, drinks and access to the airport lounge. The meals were among the best I've had on any flight."
ข้อเสีย: "The guy snoring. His snoring was literally louder than the noise from the jet engines and easily rose to levels that penetrated our noise cancelling headsets!!"
ข้อดี: "Food is good for a short flight. The crew were professional."
ข้อเสีย: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."
ข้อดี: "Good flight, reasonable price"
ข้อดี: "Everything was first rate and efficient"
ข้อดี: "Great flight. On time. The crew was polite and professional. Nice experience."
ข้อดี: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"
ข้อดี: "Overall everything was good except meal option"
ข้อเสีย: "Not having vegetarian snack or meal"
ข้อเสีย: "Food was with meat."
ข้อดี: "Such an amazing experience! From start to finish!"
ข้อดี: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"
ข้อดี: "New and comfortable plane."
ข้อเสีย: "Last call came much earlier than described at check in"
ข้อดี: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."
ข้อดี: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."
ข้อเสีย: "Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past"
ข้อเสีย: "We got stuck sitting by an obese intimidating man who rs Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess"
ข้อดี: "Sweet and professional staff"
ข้อดี: "The seats were a good size and comfortable. I was surprised that with such a short flight we had drunk service and a light meal."
ข้อเสีย: "Everything was good for the most part. Seats are a little cramped so it is one arm rest per person."
ข้อดี: "I liked that they even offered food on a 1.5 hour flight. Appreciate that"
ข้อดี: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."
ข้อดี: "The crew was amazing. The staff at ticketing was incredible."
ข้อเสีย: "The problem was with the lady at the transfer desk from international to domestic. Usually this is the simplest part of the process, but she refused to help and insisted I go through the ticketing and immigration at the main terminal, even though I often have my ticket printed there at the desk."
ข้อเสีย: "Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... ."
ข้อดี: "Nice crew, empty flight."
ข้อเสีย: "Took off 26 mins late w no explanation."
ข้อดี: "Food on a one hour flight? Wow. Drinks coming out fast as well as food."
ข้อเสีย: "sent our bags to the wrong city... couldn't get them until the next day. crew wouldn't tell us what was happening and the flight was delayed several times"
ข้อดี: "Cabin crew is very friendly and host."
ข้อเสีย: "I checked in online and chose a seat forward possible, but at the airport I received a very back seat. Why check in online if it doesn’t work. Terrible for me because I always feel sick at the back"
ข้อดี: "Realxing in the lounge, tasty popcorn."
ข้อเสีย: "Loud obnoxious and rude tourist."
ข้อดี: "Polite courteous staff and crew."
ข้อเสีย: "Attitude of visiting tourists "Chinese and Russian" tourists need to learn why we use a Q."
ข้อเสีย: "It should be connected flight but I pick my luggage and again check inn at counter"
ข้อเสีย: "All staff at airport and airplane need to relax just a bit"
ข้อดี: "For a short flight dinner was provided which was a pleasant surprise!"
ข้อเสีย: "The gate was chacked last minute!"
ข้อดี: "Cabin crew"
ข้อเสีย: "Flight delay"
ข้อดี: "Fantastic service, quick and friendly. Meals on each flight."
ข้อดี: "Great service, loved the meal, quick trip without delays or hold ups! Disappointed that I didn't realize all passengers could use the lounge but great perk!"
ข้อเสีย: "Plane was on the older side and a little noisy but quick & efficient trip, lots or room (early morning flight) and meal included!"
ข้อดี: "Great Service. Good economy legroom!"
ข้อดี: "Nice airline. Flexible with luggage. Flew them several times. A bit more in price but so much better than Air Asia and Jetstar. Worth the few extra dollars. They always serve you a meal on every flight with beverages and don't charge!!!"
ข้อดี: "Excellent services and on time. The crews were friendly and very helpful. One free bag check in."
ข้อดี: "The lounge for passengers was great!"
ข้อดี: "Everything was excellent!"
ข้อดี: "The Bangkok lounge, the service in flight including full breakfast on a 45 minute hop"
ข้อดี: "The on board crew were polite and friendly."
ข้อเสีย: "Boarding process was not controlled at all. They let it basically be a mob scene. There was no order. On the flight one man insisted on keeping calling people right through takeoff. Only one flight attendant said anything. Forceful words but no follow up. I had to confront the passenger finally."
ข้อดี: "Crew was friendly and we were given a full meal on a flight that was only 1 hour and 20 minutes."
ข้อเสีย: "Just an older plane, otherwise no complaints."
ข้อเสีย: "No entertainment on this aircraft"
ข้อดี: "The crew was very friendly."
ข้อเสีย: "The bus to and from the plane was a nuisance and the food was horrible. the seats were hard and the tray table was dirty. I spent a lot for our tickets going around Thailand and definitely Bangkok Airways did not impress us. Thai Airways wasn't much better."
ข้อดี: "That it was on time mostly and got us to our destination. Food was a saving grace compared to the overall experience."
ข้อเสีย: "Super old equipment, no entertainment at all for an international flight at least for the longer 4 hour leg. Their motto fly boutique feel unique is a joke. You could tell they are a cheap cheap airline, they never got a gate at any airport, appeared like relegated to the far flung corners of the airport! Always busing us to and from the gates. In flight bare bones with rickety old seats. Certainly for the super budget minded a good value maybe but I won't be traveling with them anytime soon. crew kept asking me to remove my noise canceling headphones. No airline has ever asked me to coz duh that's their purpose!"
ข้อเสีย: "Ca celled flight"
ข้อดี: "In-flight meal even on a 45 minute flight. Loved the free lounge with snacks before the flight as well - which included wifi. Plane was nearly new. Service was fantastic..."
ข้อดี: "The plane was clean and the staff friendly."
ข้อดี: "No hassle. Organized."
ข้อดี: "It's possible to choose the meal"
ข้อเสีย: "The plane looks a bit old."
ข้อดี: "Great staff, on Time And quick luggage."
ข้อเสีย: "Food could have Been better..!"
ข้อดี: "I like the crew , food was good easy flight :)"
ข้อดี: "Service mind staffs"
ข้อดี: "I had planned an extremely short layover without thinking, so the crew met me at my flight and we ran through the airport while the flight was held until I could board! I was able to visit my homeland for the first time in 32 years and see my family. I could y be happier."
ข้อดี: "The flight was fine. I was moved from 4c to 21c. Wasn't really titled about that, but the plane was half full so it really wasn't a big deal."
ข้อดี: "For a short flight, one (1) hour, I was given a meal! I would definitely fly with Bangkok Airways again!"
ข้อดี: "Free lounge is great"
ข้อเสีย: "I like that this airline serves food, even on short flights. But this time it was not good at all -- some kind of fish curry. Bleh. We also waited a long time for our baggage in Phuket -- a very small airport so there was no excuse for the wait."
ข้อดี: "We were amazed at the quality of the food on such a little plane. We had a l,ovely fish dish with salad. Very tasty!"
ข้อเสีย: "The flight was 30 mins late and nobody said anything. So pax just sat around, waiting for things to f Happen."
ข้อดี: "I've done the flight to Siem Reap on different airlines, and Bangkok Air is hands down the best choice. And after all the add-on charges the budget airlines charge, the price is about the same. Best part... The Bangkok Air lounge is great. And it's available to anyone with a ticket. Not just first class or business class."
ข้อเสีย: "Got stuck in Bangkok traffic. They charged us a big fee to change flights."
ข้อดี: "People was very friendly. Flight landed faster than expected :)"
ข้อดี: "Good service"
ข้อเสีย: "delayed flights"
ข้อดี: "Everything was very fast and efficient."
ข้อเสีย: "Boarding should improve. Other airports board Hot Seats first."
ข้อดี: "Quick boarding procedure, good price"
ข้อเสีย: "I am tall... 197cm... and my seat had so little leg room, I couldn't sit normally. All exit seats were free, the flight attendant told me they can't move me because you need to pay extra for those seats. I don't need to get anything for free, but I paid for my seat just like everybody else and it's very frustrating I was forced to spend my flight sitting not only uncomfortably, but also in an unsafe position in case any serious turbulence happened."
ข้อดี: "Cool signage and ads. Quick on and off boarding process"
ข้อเสีย: "Seats way too small and uncomfortable, no in flight entertainment or plugs, charged for basic drinks, cash only, Seats too close to one another, seat belt not made for American bodies, took off late. Basically the spirit airlines for East Asia"
ข้อเสีย: "Worst airline ever"
ข้อดี: "The crew was efficient and kind. They made the flight excellent"
ข้อเสีย: "O lie check in and support terrible"
ข้อดี: "On time departure and arrival, quick baggage return"
ข้อเสีย: "Vegetarian bundled meal very basic and would have been great to have the option of buying one of the other meals at purchase."
ข้อดี: "Sue to delyaed flights by Thai airways, they didnt accomodate me even for another flight booked y them"
ข้อเสีย: "Air Asia is a no frills Airline. That’s why it’s Cheap."
ข้อเสีย: "We were running late for the flight due to long lines at immigration which was not Air Asia’s fault, but when we finally made it to the check-in counters we were misdirected several times and given conflicting information. On top of that after we finally checked in we had to go another counter to pay the baggage fee and we’re misdirected there too. After wasting 25 minutes we made the flight, but only because it was 30 minutes late."
ข้อดี: "Flight arrived early quick and easy boarding Good seat"
ข้อเสีย: "Nothing. It was just as expected"
ข้อดี: "Nice newer plane and mindful staff."
ข้อเสีย: "No free snacks or drink offered."
ข้อดี: "Cheap and on time"
ข้อเสีย: "Of course it wasn't a luxury flight. But he air was stale and smelled real bad of body odor by the time I got off the plane"
ข้อเสีย: "They cancelled my trip, did not have a 24/7 customer service line, and then un-cancelled the trip two hours before departure so that I didn't have enough time to make it to the airport. Will update review depending on whether they refund my money for the trip."
ข้อดี: "Great price, comfortable"
ข้อเสีย: "No free wifi"
ข้อเสีย: "You have to pay for every little tiny thing. They won't give you your passport back until you've paid for your luggage. They don't offer free drinks on the plane."
ข้อดี: "On time and clean plane."
ข้อเสีย: "Crew most interested in added sales and the booked meal was a pathetic dried up sandwich and cup of water. One of the worst meals on a plane ever. Most annoying were the constant advertising.for in plane sales."
ข้อดี: "Super efficient boarding and really good seat alloted to me. Web check in saves a lot of time and hassle."
ข้อดี: "Seating and friendly staff"
ข้อดี: "Very nice large bathroom! Very tasty hot chicken & cheese sandwich. Smooth check in and flight. Thanks!"
ข้อเสีย: "Liked it all"
ข้อดี: "We weren't able to pre-book baggage on a third party site, and the direct AirAsia site was crashing the day we had to book. The baggage cost more than the flight. Never again."
ข้อเสีย: "Baggage cost"
ข้อดี: "The flight itself was very reasonably priced."
ข้อเสีย: "They charged us for a checked bag and it is on a sliding weight scale. If you check your bag be prepared to pay more if it is over 15kilograms. Also, there is no complimentary beverage service. Snacks and drinks are available for a fee. The seats are pretty small. If you have longer legs expect them to hit the tray table even when it's in its full upright position."
ข้อดี: "Flight was on time"
ข้อเสีย: "Flight id designed for people who travel super light. Tourist who do not read reviews are taken by surprise at the last moment (at the registration desk) and have no choice but to buy the second ticket for their luggage. The web site does not fully disclose luggage policy. No leg room"
ข้อดี: "Crew was polite. Flight was on time."
ข้อเสีย: "No drink service."
ข้อดี: "Quick on time boarding and departure. Crew was professional and helpful."
ข้อดี: "Didn't like anything"
ข้อเสีย: "- as a us traveler, we assumed checked in luggage would be available but cost us an extra $100 - seats were not assigned together for a family with kids - crew was not helpful"
ข้อดี: "Nice seats albeit too small/close together. Good inflight magazine selection."
ข้อเสีย: "Seats too close, no videos, no free food or drink."
ข้อดี: "Great food warm service"
ข้อเสีย: "Late boarding"
ข้อเสีย: "Luggage fee should be more clear when booking"
ข้อดี: "We were able to just carry our packs on since we pack light and therefore did not have to pay the baggage fee. The in-flight time went by quickly."
ข้อเสีย: "The boarding took almost 30 minutes longer than it had stated and everyone was just standing in line. The pilot seemed to hit every pocket of turbulence he could and the landing was terrible."
ข้อดี: "Comfortable seats, efficient boarding and check in, kind staff, flight landed early"
ข้อเสีย: "Website wouldn't let me purchase baggage in advance. Kept sending error messages. I tried the live chat but a message said too many people were already asking questions, come back later. So I had to pay full price for baggage which I was not happy with :("
ข้อเสีย: "extra charge for luggages no water on flight"
ข้อดี: "Easy transfer, read the bad reviews. We had no issue bringing in food by the crew. Seriously these are cheap flights. They are giving you choices and pay accordingly according to your choices."
ข้อเสีย: "Terminal changed twice so it was a bit confusing"
ข้อเสีย: "Flight departed 30 minutes late. No water or drinks included. I understand meals or snacks but not even water?"
ข้อดี: "It was complete chais .. we were charges $100's of extra dollars for baggage.. seats were small .. no meal .. lines were long and we almost missed the flight as we had to stand in a long line and then told to stand in a different long line to pay for excess fees.. we flew with thai smile airways on the way back and it was so much better"
ข้อเสีย: "Baggage fees Long lines"
ข้อเสีย: "No food or beverages served, seats wouldn't recline, bag fee"
ข้อดี: "Nothing about this airline was good, They over priced us because our bags were over weight almost $500 usd."
ข้อเสีย: "Nothing about this airline was good, They over priced us because our bags were over weight almost $500 usd. We didn't purchase our bags from before hand so they took advantage and over charged us to check these bags in. I will never fly with this air line again. I would not suggest anyone to fly with them."
ข้อดี: "The flight itself was fine. No issues."
ข้อเสีย: "I paid $144 USD to check 2 bags because Kayak give me the option of including checked bags (I thought it was already included) and didn't inform me of the need to pay for checked luggage ahead of time to avoid high fees."
ข้อเสีย: "I did not use the flight because I accidentally purchased the flight going the wrong direction. Immediately upon pressing the purchase button I realized my mistake and attempted to fix it only to find out that even though I purchased through Kayak, Air Asia would be responsible for all customer service. Upon finally getting a hold of them after several hours of frustration I was told that not only was there no way to cancel it, I could not even use the price paid as a credit for the opposite route regardless of the fact that I was attempting to rectify this seconds after purchasing. I expected to be using Kayak as a point of customer service and was the only reason I went the route I did to purchase the ticket."
ข้อเสีย: "Not even a small glass of water...really? That is not right."
ข้อเสีย: "The attendant at the check in counter was extremely rude. Overall very cheap airline. AirAsia should look up to Thai Airways to improve their overall service."
ข้อเสีย: "Flight delayed. Please be punctual if can’t be earlier."
ข้อดี: "Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up."
ข้อเสีย: "Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again."
ข้อดี: "Comfortable, clean, good crew, early landing."
ข้อเสีย: "15 minutes stuck on the bus at disembarkation sucked."
ข้อดี: "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette)."
ข้อเสีย: "Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier)."
ข้อเสีย: "Leg room"
ข้อดี: "Enjoyed buying extended leg room"
ข้อเสีย: "Water should be a standard on a 4 hour flight"
ข้อเสีย: "All ok"
ข้อดี: "The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t."
ข้อเสีย: "The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all."
ข้อดี: "Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them. Ground staff in Bangkok"
ข้อเสีย: "Allow us to upgrade class"
ข้อดี: "Crew were kindly"
ข้อเสีย: "Seats can be more comfortable"
ข้อดี: "Can't complain"
ข้อเสีย: "Cheaper? :) !"
ข้อเสีย: "Music or movie will be good."
ข้อดี: "I hope never to fly Scoot again."
ข้อเสีย: "Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met."
ข้อเสีย: "Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded"
ข้อดี: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
ข้อดี: "Good price. Was on time, seats were comfortable, helpful staff"
ข้อเสีย: "No use of headphones 30 minutes before take off and arrival"
ข้อดี: "Everything worked"
ข้อเสีย: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
ข้อดี: "Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional."
ข้อเสีย: "Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers."
ข้อดี: "Crew on Singapore airlines were very helpful, friendly and accommodating."
ข้อเสีย: "They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again."
ข้อเสีย: "Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them"
ข้อดี: "On time."
ข้อดี: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
ข้อเสีย: "Boarding process Delayed flight"
ข้อดี: "comfortable seat"
ข้อเสีย: "No TV on plane"
ข้อดี: "Affordable biz class"
ข้อเสีย: "Really poor food and flight was delayed 2 hours both ways"
ข้อดี: "previous flight arrived a bit late but captain did his best to make up the time"
ข้อเสีย: "If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time."
ข้อดี: "Nothing to like"
ข้อเสีย: "How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle."
ข้อดี: "The crew was really nice, saw them help several people put their luggage in the overhead bin."
ข้อเสีย: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee."
ข้อดี: "Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed"
ข้อเสีย: "Delay in delivering baggage"
ข้อเสีย: "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
ข้อดี: "QUIET ZONE"
ข้อเสีย: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
ข้อเสีย: "I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!"
ข้อเสีย: "Delay one hour"
ข้อดี: "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."
ข้อเสีย: "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
ข้อดี: "Early alert that flight was going to be 5 hours late."
ข้อเสีย: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
ข้อดี: "All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect."
ข้อเสีย: "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault."
ข้อดี: "Easy and cheap"
ข้อดี: "On time"
ข้อดี: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
ข้อดี: "It was all great. Paid extra for the quiet area. Worth it"
ข้อดี: "Nothing other than punctuality."
ข้อเสีย: "After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service."
ข้อเสีย: "Boarding was quite messy as flight was delayed but many passengers were not informed. Only one service officer was being bombarded with questions from passengers when it would save so much trouble just making a proper announcement in the first place. Boarding queue also merged with another flight departing at a similar time, causing a massive bottleneck. Whilst on board, pre-ordered food was not served with cutlery and it took another 15 mins to get the attn of the stewardess to get the cutlery served. Would have been faster to just get it myself."
ข้อดี: "It's a no frills airline! Plane on time, clean, arrived on time. What more do you want?"
ข้อเสีย: "An hour and half delayed without prior notice. So i had to wait at the gate."
ข้อดี: "The spicey Korean noodles that can be purchased on board."
ข้อเสีย: "No leg room, but again I can't really complain on a 2.5 hour flight."
ข้อเสีย: "Less adders to the advertised price"
ข้อเสีย: "comfort, food"
ข้อดี: "Extra leg room space"
ข้อเสีย: "Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets"
ข้อดี: "The stewardess was very friendly!"
ข้อเสีย: "Last min purchase so a bit expensive"
ข้อดี: "Good checkin"
ข้อดี: "Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew."
ข้อเสีย: "Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing."
ข้อเสีย: "Not even water"
ข้อดี: "Friendly crew quick and uneventful flight"
ข้อเสีย: "At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped."
ข้อดี: "Not a thing..."
ข้อเสีย: "No overhead storage for the front 2 premium rows, Luck we got there early for the second row seats. The people in row 1 had there hand carry stowed well back and ended up being the last off the plane..."
ข้อเสีย: "Flight delay"
ข้อดี: "Quick boarding"
ข้อเสีย: "Try a little tenderness. To be charged for water is insulting. No leg room is torture. I won’t fly with or recommend you to anyone."
ข้อเสีย: "2hrs too late, no food, no drinks"
ข้อดี: "The crew was nice and accommodating since my wife and I weren't seated together as requested when booking."
ข้อเสีย: "Paid extra for checked bags. Had to pay for any food or drink on the flight (never heard of this before). Flight was delayed 2 hours and 15 minutes and then didn't even start boarding until well after that time...3 hours late after arrival. I get that you don't want to inconvenience two sets of customers but when I booked the 1:30pm flight intentionally instead of the 3:30pm it was really irritating to see that flight leave an hour before mine."
ข้อดี: "Timely, courteous Pilot Crew"
ข้อเสีย: "No beverages ! Not even free water. That's really cheap. Service staff needs to be more polite, friendly and professional."
ข้อดี: "Check in good"
ข้อเสีย: "Tread passenger like live stock"
ข้อเสีย: "You have to be consistent in your rule implementation because sometimes you dont even care about the handcarry bag. Just for a kilo of excess baggage you demand to pay for a the minimum upgrade. It is better to book major airline then since if you add all the must buy, the price is at par with them."
ข้อเสีย: "First of all, when you book with Kayak, it does not specify that you have 0 (zero) kg included for luggages. At the airport, Jetstar wanted to charge me 1200$ usd for my luggages on a little 2h fligh. I had no choice but to agree on that and when i ask to pay, they asked me to wait for the credit card machine. We waited at least an hour and then they told us they only accept cash! 5 min to boarding and we had to left the luggages behind. I had to call hotel to get luggages back and ship them to us at cost of 1900$ usd. Once onboard, they only accept credit cards for purchases, what the hell is that! the worst airline ever! To top the story, they never sent the baby car seat as it was supposed to be included, it just disapeared! Hell to Jetstar!"
ข้อดี: "On time, better service, smile and friendly hostess. We can order hot meals in flight."
ข้อเสีย: "It is oK with budget flight, we do not compare with premium flight like Singapore airline with higher ticket price."
ข้อดี: "One of the most comfortable and spacious airline seats I've traveled in."
ข้อเสีย: "Can't think of anything."
ข้อเสีย: "Over the PA system, it was announced that complimentary tea or coffee would be served. It never was."
ข้อดี: "Our check in agent was efficient, fast and friendly - that's the best thing about this flight. There was no entertainment provided on our short flight, nor did we buy a meal, so those answers are meant to be a "not applicable "."
ข้อเสีย: "does not allow even small iPods or iPhones in airplane mode use during take offs and landings. i can understand take offs, since they want us to hear the same seat belts and exits speech over and over. but for landings? no other airline is like this."
ข้อเสีย: "Takeoff delayed by 40 minutes Web checkin not recognized, they had to PRINT a boarding pass!!!!"
ข้อดี: "Airfare very reasonable but there are so many hidden fees if one is a first timer using Jetstar."
ข้อเสีย: "Not ordering meal in advance water cost that much not included in the meal."
ข้อเสีย: "For some odd reason 3 our of 4 of party received food, but for the fourth person they said we didn't book a meal with the ticket. We bought all the tickets together and saw no place when booking regarding meal service. It wasn't devastating, just odd. Weird check-in process in Vietnam. Wasn't very organized."
ข้อดี: "I learned what a low cost airline is. I traveled no problem in Eva air from Seoul to Taipei with 1 check in bag at 20kg and two carry on bags 10kg and 5kg. To my surprise Jetstar Asia requires you to purchase your check in separately from your ticket. Furthermore you can only carry on 7kg. I ended up having to pay 1400 TSD to check at 15kg. Then 600 TSD per kg after that because I had to check in two bags or I was over the 7kg allotted carry on. I ended up paying an extra $286 for bags. I will never ever ever purchase another ticket from this airlIne ever again."
ข้อเสีย: "the flight brought me to Singapore as I paid for. Except it's like I paid for two flights. Either way I learned what a low cost airline is."
ข้อเสีย: "Extra fees for baggage even after purchasing the 20kg allowance separately online and baggage total weight under 20kg."
ข้อดี: "On time"
ข้อเสีย: "Could not print my boarding pass in advance and had to run around for a while"
ข้อดี: "Everything was ok for low cost airline"
ข้อเสีย: "I heard bag fees were high, but so much worse than I expected. The baggage fees for my wife and I cost more than the flight, almost $300 USD. Will NEVER fly Jetstar again."
ข้อดี: "The crew was great, all smiles and helping hands. They did what they could with what they have available."
ข้อเสีย: "My fellow passengers sucked. The seats are budget (expected) but the fellow behind me couldn't seem to grasp that I can feel his knees jabbing into my lower back through all 2.5 or so inches of leather and padding. The guy was shorter than me but felt the need to slide down in his seat to prod me in the back. Being a budget airline, many of the other passengers are families looking for a deal. Many of these families are burnt out and don't bother trying to rein in their toddlers at all anymore."
ข้อดี: "Our flight was delayed but the staff was professional and made an effort"
ข้อดี: "Flight was on time."
ข้อเสีย: "I was just over 7kg but unless you pack well in advance Jetstar is always a pain in the arse. The old woman next to started picking the skin on her feet an hour into the flight- although that is probably more a review of China than Jetstar. With Jetstar, I am just waiting for what BS will happen, so generally avoid them if at all possible- whether it is your bag being 1kg overweight, or they inform you your flight was delayed- when it wasn't causing missed flight, as happened recently- of course they have good customer service though- not- you will be lucky to even get a reply, and that is if you manage to email them because they keep their customer service email a secret....What a joke of an airline."
ข้อเสีย: "Having known about the delay a day before, the cabin attendant claimed he delay was caused by a late arrival and a sequence of delays. Which seems unlikely and more like they have just rescheduled the flights."
ข้อดี: "Nothing.... charged me 110$ USD last minute for 22 kg baggage! No in flight beverages or snacks and staff very rude !!!!!"
ข้อเสีย: "Nothing.... charged me 110$ USD last minute for 22 kg baggage! No in flight beverages or snacks and staff very rude !!!!!"
ข้อดี: "Check in and staff on ground and in the air"
ข้อดี: "Crew were very nice"
ข้อเสีย: "The coffee was bad"
ข้อดี: "No reason given for delayed flight. Asked to chafe to earlier flight, they were going to charge total flight cost again. Terrible service!"
ข้อดี: "It was all good."
ข้อเสีย: "wanted to charge 900% more than the ticket cost for overweight baggage, ridiculous"
ข้อดี: "On time"
ข้อเสีย: "Seat space not so comfort."
ข้อเสีย: "Seats were too uncomfortable for 3.5hr flight."
ข้อดี: "Seats were comfortable and crew nice. On time."
ข้อเสีย: "I paid for four seats but only needed one. NO REFUND AND THEY CHARGED FORTY DOLLARS TO CHECK ONE BAG! Couldn't even get water complimentary. I understand seats non refundable but could have at least allowed one bag as goodwill gesture."
ข้อเสีย: "Checkin agent was rude and unhelpful. Flight was delayed leaving, no explanation. My knees were touching the seat in front of me. Plane was overly hot and no attempt was made to increase the cooling. It was an overnight flight but they still kept up the announcements, waking us up. No videos/movies or music available."
ข้อดี: "Great price."
ข้อเสีย: "No food, no drink, no entertainment, no checked baggage allowance."
ข้อดี: "On time, clean, good room between people."
ข้อเสีย: "No complimentary food or drinks at all for an international 2 hour flight, not even water, which I think it's inhumane."
ข้อดี: "Seats were comfortable On time"
ข้อเสีย: "Flight gate information Very poor in-flight service No meal or snack in two hour flight"
ข้อดี: "Not much except for the price"
ข้อเสีย: "They are low cost and up charge for everything"
ข้อดี: "staff were very efficient and polite"
ข้อเสีย: "seating is too tight for a normal size person, and they nickel and dime you to death just to select a seat, get a blanket for entertainment which I don't know what that would be....... and a drink can cost up too six dollars heaven forbid a little bag of peanuts or crackers........"