โรงแรม สโปเคน ใกล้ Riverfront Park

ข้อเสีย: No bathroom exhaust fan

ข้อเสีย: Limited parking. If you returned after 9pm you had to park on the backside of the hotel which wasn’t lit very well.

ข้อเสีย: The lounge/restaurant staff.

ข้อเสีย: The walls were very thin and the neighbor had a crying baby and toddler that drove us from our room. We understand it's the not the hotel's fault, but when we inquired about being moved to a different room we were met with some rudeness and told to "wait an hour or two" and that they would call the room and request them to quiet down. Good enough. However, the call never happened and the children did not quiet down. We inquired again at the front desk and were told they did not call the room and when we asked why not we again were met with a rude attitude. We left for dinner and returned to a fairly quiet room later that night. At 5:50 AM we were awoke by a phone call to our room phone. A gentleman introduced himself as "Charles from the front desk". He said a computer glitch had occurred and they needed to verify a number of occupants credit card info, we would just need to come to the front desk OR if we want, give him the info over the phone right then. We opted to go to the desk and he opted to hang up before we told him that. Later at the front desk we learned there was no "Charles" that work there. This room was targeted for credit card theft along a number of others and I wouldn't be surprised if he succeeded. We reported this to the front desk and were treated poorly a third time, however the manager did come out to talk to us and take all our info about the phone call and was a very nice person.

ข้อเสีย: If you return to the hotel in the late evening you end up parking behind the hotel, but there is a side entrance and the lot is fairly well lit.

ข้อเสีย: Everything was marvelous!

ข้อเสีย: Crowded rooms, very small bathroom with sink out in the middle of the sleeping area. Rooms pretty small to make into "suites." Really just a couch and desk in the open room.

ข้อเสีย: Wont go back. Beds horrible. Couldnt sleep. Could hear neighbor room like there wasnt a wall there. Loud sex at 2 in the morning. No sleep and not rested

ข้อเสีย: $10 extra per day parking, trains, limited breakfast selection

ข้อเสีย: No hotel parking?? You have to find a spot and pay street parking.

ข้อเสีย: Parking was the only drawback

ข้อเสีย: wifi didnt work

ข้อเสีย: NO WIFI!!!!!!!!!!!!!

ข้อเสีย: No on site restaurant was my only complaint but I would stay there again.

ข้อเสีย: Wifi doesn't work well

ข้อเสีย: When we got there however we found the site we reserved the hotel through wasn't as truthful as we thought. There was no hotel parking so we drove around for 20 minutes trying to find somewhere to park, there was a $30 fee we were not informed of in case of damages that I haven't even received back, and if you are under 21 you have to have someone at least 21 staying with you which the site did not say either. All these things could've cause my trip to Spokane to go very badly if I hadn't conveniently been able to work around them. Also when we FINALLY found a spot and went inside the lobby there was no one at the desk. We waited for a good 10 minutes and no one showed up, it was only about 10:30 pm when we arrived. I finally used the phone and called the number on the desk they left and no one answered until the second time I called. After another 10 minutes we received our room keys and went inside. I was exhausted from driving for 8 hours and immediately went into the bathroom to take a bath. In the bathtub there were about 5 hairs. Of different colors and lengths that were not mine. It grossed me out so much I just went to sleep instead. All in all the trip went very well and I was grateful for the tea and coffee the hotel served night and day even though there were a few bits I did not expect.

ข้อเสีย: Parking was AWFUL

ข้อเสีย: Kid in room above us that was extremely loud on creaky floors. All we wanted was quiet and dark.

ข้อเสีย: Wifi signal not strong enough from our room

ข้อเสีย: The air conditioning, the train, and nightclub noise out our window

ข้อเสีย: The hotel is right in between the train tracks, where trains run all night, and show venues like Fox Theater, Knitting Factory and Bing Crosby Theater, which all had shows during my Saturday night stay. I had a room on the second floor with windows facing Monroe street so I got to enjoy the cacophony of train and partygoer squeals with street traffic all night. The interior is also quite squeaky and I heard the conversation in the room next to me at 1AM quite clearly along with some constant "floor squeaks" from the room above. I am happy that others are enjoying their stays and probably would've joined them if this visit wasn't for somber family business (which admittedly most likely made me hyper aware of my surroundings). Since the surrounding venues draw lots of attendees, parking was scarce and I was forced to pay $15 for "event rates" at a lot next to the hotel (which completely absorbed the "savings" I had when I booked the hotel a week ago). There is no onsite pub - but there is a restaurant with a small lounge called Scratch that sat about 40 and they were welcoming and nice. All in all - will not be staying at the Montvale Hotel again and would not recommend it to family or friends.

ข้อเสีย: No in house breakfast, but they offered discounts and complimentary breakfast at the Ruby Hotel, less than a block away.

ข้อเสีย: Bathrooms could use more effort. We're dated and oddly colored didn't suit the rest of the hotel. Stairs were super creaky haha but not much they can do perhaps. The unicorn in the hotel should make better cocktails. Would bring the place up a bit.

ข้อเสีย: The first night was fine but you have to block out the train noise if you are facing west. 2nd night there were 4 people sharing 1 room and stayed up partying all night waking me up multiple times. Very thin walls. I did like the hotel and the price. Maybe better luck next time.

ข้อเสีย: The pipes made noise. If you're a light sleeper it might be a problem. Didn't bug me too much tho. Also, while our room was comfortably warm, the lobby was freezing and I felt bad for the desk staff who had to sit there all night huddled next to a space heater!

ข้อเสีย: The Montvale nor Hotel Ruby are really set up to serve a proper breakfast, props on the Thomas Hammer Coffee though. Luckily there are food options downtown. Post Street Ale House serves awesome breakfast nachos and Sante is a personal favorite for breakfast.

ข้อเสีย: It was noisy, between the creaking of the floorboards from the upstairs guest, to hearing the conversations from the other side of the walls, to the freight trains that roll through it was pretty hard to sleep or relax.. The wifi is painfully slow. I wouldn't stay again.

ข้อเสีย: Being only three floors high, there is a bit of street noise heard in the rooms. Nothing the hotel can do about it.

ข้อเสีย: The complimentary breakfast was nothing to brag about, but it rarely is, and it didn't diminish my experience one bit. There are plenty of places nearby to enjoy a more full breakfast experience.

ข้อเสีย: We booked a king room. Once we checked in we walked in to our room and it was a queen. I called and the lady stated she gave us an upgrade on a higher floor. We went down to the desk because we booked a king room and defiantly wanted a king room. The gentleman at the desk said he did not have anymore king rooms available. I showed my reservation and he said "when you book through a 2nd party, they can't guarantee the rooms." I've never heard of this before? Was very upsetting and unprofessional to us.

ข้อเสีย: Tv was really small

ข้อเสีย: Floor wasn’t seemed vacuumed properly... hair found everywhere

ข้อเสีย: That I couldn't stay longer.

ข้อเสีย: Room service was bad. We placed an order and was told 15 mins. 45 mins later, we called and was told it was coming up. But they brought the wrong order. Caked again the right order was brought up. Customer service needs improvement.

ข้อเสีย: The soap dispenser was disgusting! It was one of those that’s built into the counter. It was gold and the soap was decomposing the inside of the dispenser or something. Every time I would pump the soap brown goo would come out with bits of brown chunks in it. I ended up having to use the body wash that was mounted to the shower every time I needed to wash my hands. Also the water was scalding hot. Even while turned as far cold as it would go only ever got warm, never cool.

ข้อเสีย: Hot tub and pool area a bit too small. Water pressure was a bit low.

ข้อเสีย: The meal we had at the safari room was not that good. Disappointing since its not cheap to eat their, expected better from the Davenport.

ข้อเสีย: Didn't like addition of a "resort fee" but I never do. At least it was disclosed before booking. The $17 to $22 fee for parking was a surprise and should be disclosed at time of booking.That said, we loved The Davenport.

ข้อเสีย: The customer service is horrible at this hotel. You would think for the money they would want to take care of their guests. I would never stay again.

ข้อเสีย: $17 to self park seemed a bit high for Spokane, but the overall value that this hotel represents makes up for the parking fee.

ข้อเสีย: Didn't like that there were barking dogs waking me up and in the lobby as I walked by and another person was going to pet it. Staff wasn't awesome either told the front desk girl that we would put the parking on a different card at check out, she nodded and said yes perfectly fine! Then the morning of check out received the bill slipped under the door before check out all charged to the card I ask specially it not to be. So bad communication on their part.

ข้อเสีย: Main lobby was noisy and crowded and hard to find quiet area to sit / talk and have a drink. Very congested area.

ข้อเสีย: Service was bad.

ข้อเสีย: It is run down, the bed cover was patched, there were stains in the ceiling tiles. One of the elevators did not work. If your room is on the freeway side of the hotel it is noisy because the windows don't seal well. Parking is even though it is free, is limited, We literally had the last spot beside the garbage bins. The continetal breakfast looked pretty good, but the eggs were cold, there were not sausages or waffles left. It just seems that it was not monitored well, so items were not replenished in a timely manner. This was a last minute choice for us of what was left. We will probably not stay here again.

ข้อเสีย: In the process of remodeling so not all amenities as available.

ข้อเสีย: Uncomfortable pillows

ข้อเสีย: The size of the room and bathroom were smaller than my personal preference.

ข้อเสีย: A little loud. Hotel is very close to the freeway. A/C was SUPER loud even on the "low" setting - sounded like a jet taking off.

ข้อเสีย: Too expensive!

ข้อเสีย: It reminded my partner of the movie Derailed.....

ข้อเสีย: The room temperature was too warn, the thermostats should be unlocked to allow us to set the AC below 65 degrees. The hotel security, at night, seemed very fake, you must use your card key to access into the lobby doors, but you can just walk into the hotel, from the public pub, without a card key or being questioned! The downtown bus terminal, in the Plaza Building is only 1 block away and there are quite a few homeless or sketchy looking people in that area, we feel this area is not suited for families or night walking. Just one "issue, with one staff member" during our stay this time. We travel with my licensed medical assist service dog, she is only 12.5 pounds. One evening when we were returning back to the hotel, we were confronted by the front desk staff and he told us "you can not have a pet in here". I explained that she was a service animal and not a pet, several times. This was our 5th trip staying at the Lusso and our second night, this trip, at their hotel, I corrected him that my dog was a service animal (wearing a service animal vest and I showed him her ID) He was insistent that the property "DOES NOT follow the federal and state rules regarding service animals". I asked him at call security and got a clarification that my service animal was indeed allowed at the Davenport properties. At no time did the front desk guy apologize or anything. HE should not be the front desk representative for the Davenport properties! The hotel manager, the next day, apologized but I hope that his staff will be educated and receive some sensitivity training on this type of situation, so nobody else has this anxiety during their stay.

ข้อเสีย: Aside from a broken piece of trim on the bottom of my door, I really can’t think of any negatives. It was a pleasant stay!

ข้อเสีย: The $17/night parking was a joke. Its a couple blocks away and you have to pay every time you exit and enter. Hotel was supposed to give us some credit back, but they didn't. Room service charges seemed exceptionally high. No fridge in room. TV cabinet doors just swung open, they didn't recede back into the cabinet which I found odd and it took up a lot of room.

ข้อเสีย: Not sure this fits what I would describe as a hotel. It's more like a motel.

ข้อเสีย: Parking was a bit tight

ข้อเสีย: Literally the only thing I didn't like was the fact that the Sapphire Lounge closed early on a Wednesday night.

ข้อเสีย: Nothing!

ข้อเสีย: No coffee pot in the room.

ข้อเสีย: The upgrades to the were very budget conscious for calling themselves a boutique hotel. More of a boutique style hotel.

ข้อเสีย: How small the room was. Especially the bathroom. But overall the location is not bad at all for what your paying.

ข้อเสีย: Additional service fee charges, parking, shower did not drain

ข้อเสีย: My colleague booked a double queen room months in advance. On the day of checkin, the hotel management asked my colleague to switch from the double queen to a single room. My colleague accepted the offer, not knowing he'd end up needing the double, and was checked into room 227. I am also attending the conference but had initially planed to arrive a day later. On arrival I asked if I could check in a day early but was unable to due to availability of rooms. Accepting that my reservation was not until the following day, my colleague and I chose to share his room and were given additional bedding to facilitate making a bed on the floor (this hotel doesn't have cots!). The bedding (can't make this up) arrived in the room and we then left to go take a walk around Spokane. After a nice walk we had dinner in the hotel restaurant. The service was terrible (waiter consistently failed to check on us and we finally resorted to placing our orders with runners) but the food was good. After dinner I went back to our room while my colleague caught up with some fellow conference organizers. While in the room, another hotel staff member came by to let me know that there was a problem with the hotel room. I informed them that the room was in another party's name and that I'd inform him. Five minutes later I'd located my colleague in the hotel. We went to the hotel office and spoke with the hotel staff member who informed us that our room was not registered to us and that we'd need to "wait in line and get another room." This made no sense as we had checked in, had keys to the room issued in a envelope with "227" written on it, and had received extra bedding (!!!), from the checkin staff, delivered to our room hours before. The staff member returned to the hotel office to try to figure this out. It was at this time that it became clear that the staff member had also called security to evict us from the room. After several minutes, another staff member, the one who'd checked us in earlier, then returned and began to work on the problem. We waited several more minutes while security watched over us as though we were criminals. The second staff member finally figured out that somehow we should have been checked into room 237 but instead we're given keys to 227. They then helped us move our luggage (and extra bedding!!) to room 237. All said and done, this recap can only begin express how wildly unpleasant and unprofessional an experience this has been. I didn't record in the above description any of the dialogue so will sum that up here. Over the course of 20 minutes we were informed on multiple occasions that we were not checked into the hotel and that we were trespassing. We were told to wait in line at checkin, a complete mess in its own right, to get another room, by a staff member that had earlier in the day said that no additional rooms were available. And we had security inform us that we were trespassing and that he'd been called to remove us. The staf

ข้อเสีย: The quality of room was horrible. The room was tiny, in a hallway with construction going on and not at all comfortable. On top of all that the hotel charges an extra optional fee for parking!-That's right parking. I would have been much happier paying $10 more for a room with parking included than have it as an optional charge in my opinion. The bathroom was tiny to match the room and the towels were not clean-they had crusties on them. The bed was hard, not enough pillows and during the night the fitted sheet (that was too small) slipped off revealing the ripped, stained mattress below-disgusting to wake up laying on that! Overall, I dare say we will not be staying there again.

ข้อเสีย: Room service was a little $

ข้อเสีย: Cost of breakfast was a bit steep-a yogurt parfait and coffee was $11. The first night I stayed there it was really crowded and I could not find parking and had to come inside to the lobby to find out we had to park in a lot across the street. Was not a huge deal but it was so cold and windy and it was a long way to walk

ข้อเสีย: Charge for parking no breakfast small rooms. Room smelled of marajuana

ข้อเสีย: Felt like I was charged for every little thing. Staff acted like I was an inconvienance. I have stayed here before but will begin looking elsewhere.