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The free breakfast was fantastic with a variety of foods. The room was spacious, clean, and the bed was very comfortable.
If you return to the hotel in the late evening you end up parking behind the hotel, but there is a side entrance and the lot is fairly well lit.
Room was very clean and comfortable. I enjoyed having a microwave, refrigerator, and usb plug ins. Breakfast was very nice, and plenty of different options.
Limited parking. If you returned after 9pm you had to park on the backside of the hotel which wasn’t lit very well.
Nice place, but not really a suite
Good location. Clean, nice decor. Good breakfast, happy hour, light dinner options. Very friendly staff.
Crowded rooms, very small bathroom with sink out in the middle of the sleeping area. Rooms pretty small to make into "suites." Really just a couch and desk in the open room.
Best deal in Spokanefor the price
I inadvertently reserved the wrong date yet the staff was exceptionally accommodating to keep us at the hotel the day we arrived. A lower rate was offered. There was no charge for the service dog. the dog received a complimentary travel bowl and treats. We received complimentary evening light fare and wine and the cost included an exceptional breakfast buffet. The room was clean, modern and quiet.
Everything was marvelous!
No bathroom exhaust fan
The overall hotel.
The lounge/restaurant staff.
Not so good.
We liked the location. The hotel itself was clean and the walking access to downtown Spokane and Riverfront park is fantastic. Even the complementary food and drinks were nice.
The walls were very thin and the neighbor had a crying baby and toddler that drove us from our room. We understand it's the not the hotel's fault, but when we inquired about being moved to a different room we were met with some rudeness and told to "wait an hour or two" and that they would call the room and request them to quiet down. Good enough. However, the call never happened and the children did not quiet down. We inquired again at the front desk and were told they did not call the room and when we asked why not we again were met with a rude attitude. We left for dinner and returned to a fairly quiet room later that night. At 5:50 AM we were awoke by a phone call to our room phone. A gentleman introduced himself as "Charles from the front desk". He said a computer glitch had occurred and they needed to verify a number of occupants credit card info, we would just need to come to the front desk OR if we want, give him the info over the phone right then. We opted to go to the desk and he opted to hang up before we told him that. Later at the front desk we learned there was no "Charles" that work there. This room was targeted for credit card theft along a number of others and I wouldn't be surprised if he succeeded. We reported this to the front desk and were treated poorly a third time, however the manager did come out to talk to us and take all our info about the phone call and was a very nice person.
With 125 non-smoking suites and the Oxford Suites' signature complimentary amenities, Oxford Suites Downtown Spokane is your home away from home. Our convenient location, adjacent to the Centennial Trail, offers access to nearby area attractions like the Spokane Convention Center, Spokane Arena and Gonzaga University. Experience Downtown Spokane's local shops, restaurants and activities. Let us help make your visit memorable!
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