รีวิวล่าสุด
- รีวิวทั้งหมด
- เชิงบวก
- เป็นกลาง
- เชิงลบ
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10.0
ข้อดี: Staff was great
รีวิวจาก
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9.2
ข้อดี: Easy pickup and drop off.
ข้อเสีย: Forgot to fill the gas tank and ended up costing quite a bit extra!
รีวิวจาก
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10.0
No shuttle needed
ข้อดี: Loved the drop off being steps to all gates. Process was easy & staff was nice
ข้อเสีย: Not enough parking spaces in the drop off lot
รีวิวจาก
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9.6
ข้อดี: Staff very friendly, pickup and drop-off very easy and convenient
รีวิวจาก
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10.0
ข้อดี: Super easy pick up and drop off
รีวิวจาก
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6.0
Tried to hope I wouldn't notice an extra day after being 30 minutes ov
ข้อดี: Not much
ข้อเสีย: When I picked the car up, I asked what time I needed to have the car back the next day to avoid an extra day fee. I was told I had 24.5 hours. I knew it would be close, I rushed to return the car and had it back exactly at 24.5 hours. The person checking me in (The clock started inside the pickup building, not when I left the lot and stopped when I handed the keys over inside the building, not when I arrived to the airport) made a face, I figured he saw I was close to the time and didn't want to charge me for a second day. He attempted to fix it for about 10 seconds, then handed me a receipt with two days on it. I looked at it and saw that I had returned it exactly at 24.5 hours. He told me there was nothing he could do. I told him I wasn't paying since I had it back in time, and I didn't consider a Taurus a luxury car. He told me it was and that there was nothing he could do. I told him that was unacceptable. His manager walked up and asked what the problem was, I explained the issue and he fixed it immediately. The first guy said, he just didn't know how to do it. I told him, he should have asked me to wait for his manager instead of hoping I didn't notice getting charged double. They also informed me that you only get 24 hours and 29 minutes. It is late at 30 minutes. Most other companies give you an hour.
รีวิวจาก
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8.0
ข้อดี: THE SERVICE WAS GREAT.
ข้อเสีย: The car was not a vehicle I would own. Grabby brakes and verry poor preformance, good economy though
รีวิวจาก
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2.0
ข้อดี: I liked the car (when I finally got it!)
ข้อเสีย: When I went to pick up the car, they said it wouldn't be available for another 3-4 hours!! Then they gave me another car to take home and said they would deliver the correct one to me later. Finally got the correct one at 5:30 p.m. (for a noon rental), and by then it was too dark to load the car. I called Avis to complain, and they said I would be credited for one of the days, which didn't happen! I ended up only keeping the care two days - was too stressed out by the whole ordeal.
รีวิวจาก
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6.0
ข้อดี: Employee was friendly when he returned.
ข้อเสีย: At drop-off, employee was away from the desk with no sign of when he'd be back.
รีวิวจาก
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10.0
Quick and Easy
ข้อดี: Easy to return the car and check out. Avis rep was friendly.
รีวิวจาก
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7.2
Sam M was terrific
ข้อดี: Sam M did her best to make things right for us. She called the LAX Avis and requested a refund.
ข้อเสีย: I need to keep checking my bank statement to see if the refund has been processed. 24 hrs later, it had not been processed.
รีวิวจาก
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10.0
ข้อดี: Great car and easy pickup.
รีวิวจาก
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10.0
ข้อดี: Staff was great
รีวิวจาก
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9.2
ข้อดี: Easy pickup and drop off.
ข้อเสีย: Forgot to fill the gas tank and ended up costing quite a bit extra!
รีวิวจาก
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10.0
No shuttle needed
ข้อดี: Loved the drop off being steps to all gates. Process was easy & staff was nice
ข้อเสีย: Not enough parking spaces in the drop off lot
รีวิวจาก
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9.6
ข้อดี: Staff very friendly, pickup and drop-off very easy and convenient
รีวิวจาก
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10.0
ข้อดี: Super easy pick up and drop off
รีวิวจาก
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10.0
Quick and Easy
ข้อดี: Easy to return the car and check out. Avis rep was friendly.
รีวิวจาก
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10.0
ข้อดี: Great car and easy pickup.
รีวิวจาก
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8.0
ข้อดี: THE SERVICE WAS GREAT.
ข้อเสีย: The car was not a vehicle I would own. Grabby brakes and verry poor preformance, good economy though
รีวิวจาก
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7.2
Sam M was terrific
ข้อดี: Sam M did her best to make things right for us. She called the LAX Avis and requested a refund.
ข้อเสีย: I need to keep checking my bank statement to see if the refund has been processed. 24 hrs later, it had not been processed.
รีวิวจาก
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6.0
Tried to hope I wouldn't notice an extra day after being 30 minutes ov
ข้อดี: Not much
ข้อเสีย: When I picked the car up, I asked what time I needed to have the car back the next day to avoid an extra day fee. I was told I had 24.5 hours. I knew it would be close, I rushed to return the car and had it back exactly at 24.5 hours. The person checking me in (The clock started inside the pickup building, not when I left the lot and stopped when I handed the keys over inside the building, not when I arrived to the airport) made a face, I figured he saw I was close to the time and didn't want to charge me for a second day. He attempted to fix it for about 10 seconds, then handed me a receipt with two days on it. I looked at it and saw that I had returned it exactly at 24.5 hours. He told me there was nothing he could do. I told him I wasn't paying since I had it back in time, and I didn't consider a Taurus a luxury car. He told me it was and that there was nothing he could do. I told him that was unacceptable. His manager walked up and asked what the problem was, I explained the issue and he fixed it immediately. The first guy said, he just didn't know how to do it. I told him, he should have asked me to wait for his manager instead of hoping I didn't notice getting charged double. They also informed me that you only get 24 hours and 29 minutes. It is late at 30 minutes. Most other companies give you an hour.
รีวิวจาก
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2.0
ข้อดี: I liked the car (when I finally got it!)
ข้อเสีย: When I went to pick up the car, they said it wouldn't be available for another 3-4 hours!! Then they gave me another car to take home and said they would deliver the correct one to me later. Finally got the correct one at 5:30 p.m. (for a noon rental), and by then it was too dark to load the car. I called Avis to complain, and they said I would be credited for one of the days, which didn't happen! I ended up only keeping the care two days - was too stressed out by the whole ordeal.
รีวิวจาก
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6.0
ข้อดี: Employee was friendly when he returned.
ข้อเสีย: At drop-off, employee was away from the desk with no sign of when he'd be back.
รีวิวจาก
