เชอราตันแกรนด์ มาเก๊า Sheraton Grand Macao, Cotai Strip

Spacious and clean room

Reduce cost of room

Excellent service and hotel

I loved the fact that the services were excellent. The room was spacious and the breakfast buffet was excellent

Good location. Excellent breakfast

Central, easy access to all neighboring hotels. Had pleasant encounters with the staff, particularly the Filipinos (Filipino ladies in Bene who despite the full load would take the time to speak with other guests and even offer to cut a dragonfruit for me, Wilson Webster at the SPG front desk who made our first encounter in the hotel a funny and pleasant one and Earth Espinosa also in Bene who serviced us with gusto) and one Chinese lady from housekeeping Wu Guan Mei who made our stay a touching experience with a tiny gesture of leaving an extra bottle of water with a note (in Chinese, which we asked someone to translate) after seeing lots of medicine (maintenance meds) on the table. Tiny gestures such as these remind us of how the world can be a much better place with a little thought and kindness.

Renovation was ongoing. Sheets didn’t smell so clean. Some staff couldn’t direct us to the proper direction, say, going to the buses that would take us to the ferry or didn’t know where the business center was. Food could use some more variety.

Great service, awesome location, great amenities

One of the best Sheraton’s in the world Hands down.