โรงแรม ซูริค ใกล้ Lindenhof

ข้อเสีย: No shuttle service. Breakfast not included.

ข้อเสีย: Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit

ข้อเสีย: Beds were separate even though we asked for single.

ข้อเสีย: Shuttle from the airport in the evening was scarce

ข้อเสีย: Maybe offer food service during the daytime.

ข้อเสีย: Carpet had stain spots and bathroom had some black scum

ข้อเสีย: dinky bed terrible towels no soap no shampoo or conditioner 30USD extra charge for 1-day parking

ข้อเสีย: The dinner options are VERY limited, confusing how to order, and not very appetizing. The bartender that we ordered dinner from was unprofessional. We stayed at the hotel two more nights later in our time in Switzerland and did not eat in the dining room because of the issues.

ข้อเสีย: Nothing. !!!

ข้อเสีย: Attitude of front office staff was vert poor, Specially Person name starts with L (Liqui or something) He doesn't know how to how to treat guests and sounds very sarcastic.

ข้อเสีย: The Kayak confirmation number was supposedly missing a digit for their system so we had to wait around for over an hour before getting into our room. When we got up to our room the sleeper sofa was pulled out which we converted back into a couch but the floor had not been vacuumed for sometime as there were crumbs and screws on the floor.... The bed was very uncomfortable ( could feel springs through the bed) and we did not experience a pleasant night sleep. The next morning when we were trying to take the free shuttle back to the airport we were kicked off the bus since we did not have a reservation. The schedule said nothing about making a reservation for the shuttle. After the shuttle left we went to the front desk to make the reservation for the next shuttle (30 min wait) and we were assured we would be on that shuttle. Once it arrived, after over an hour of waiting, the driver said that we didn't have a reservation although we did. He did not check with anyone else to see if they had made a reservation. We repeatedly told him we had made a reservation and confirmed with the front desk that we would be on the very next shuttle. We repeatedly asked him to check with the front desk which he declined to do. After some pretty intense arguing with him he finally let us on the shuttle van at the last minute and my fiance had to stand the entire time, not exactly the safest route. Definitely not impressed with the customer service.

ข้อเสีย: Dinner service is mediocre. Shower had some missing grout & moldy spots. Really only stayed here for proximity to the airport.

ข้อเสีย: Did not recognize Kayak prepayment statement. Needed "voucher" or they couldn't check us in. Inflexible attitude. Limited shuttle - every half hour. If the time you wanted was filled you had to pick another time.

ข้อเสีย: Room had a faint odor of reclaimed water.

ข้อเสีย: KAYAK and getaroom totally botched the reservation, had not actually made the reservation with the hotel despite sending me a confirmation, and had a totally inadequate response when notified over 24 hours in advance that the hotel did not have the reservation.

ข้อเสีย: The staff are rude, unapologetic, and unsympathetic. The beds are none standard so a queen bed is two smaller ones next to each other. They must have used some cardboard to connect two smaller mattresses because the bed was so uncomfortable I slept 0 hours the first night. They will tell you they are out of mattress toppers. If you keep asking they will bring you a tinny one that doesn’t fit the mattress but it’s the best they can do... They give you two single bnlankets for your queen bed. These things are so small that I couldn’t sleep with them. Nothing more romantic than sharing a queen bed but your partner is shivering under her own tinny blanket. When we asked for a queen blanket, we were told the hotel is fully booked and they don’t have any more... so they don’t stock enough bedding for all their beds... Anyways I could tell you how my complaints lead to a duvet less blanket from the storage room that was so yellow and dirty and still not queen sized but I will skip that story... DONT pay for the breakfast. Just ask to take a look before you commit. Mush of eggs were watery and the cheese and meat looked like they had been sitting out for days (8am). I have no idea how they get away with this overpriced breakfast. So atmosphere sucks, food is bad, comfort is horrid, and the staff never asked if I needed anything or apologized for selling a queen room with amenities of a single room.

ข้อเสีย: Hated the TV. Even though the remote has a button to show the LIST (scherdule) of TV programs, it did not work. Called the tecgh specialist at the hite. He came and checked it out and seemed confused at best. He did not even know if this was supposed to work. The coonection from phone to TV also did not work. After 30 minutes of fussing around, I was told that ALL the TVs in all rooms were just like tis. So I asked how to see what was playing on which channel and I was told to manually flip through all channels! That still did not tell me what was going to be playing next or when the displaying channel show was going to end. When I travel, past 9 pm I usually like to watch TV in the hotel room. I was here for 3 nights and couldn't successfully wath a single thing. The nights became very long and boring.

ข้อเสีย: When we arrived to the hotel The receptionist told us that she was going to give us an upgrade (we were happy becuase we weren’t asking for it) so she send us tomroom 3707 ( the smallest room at the hotel, specially for singles). My wife and I were upset about the size, so next morning we went to the front desk and met Joao Reies, great professional who inmediatly changed our room to the one we were expecting it. Thanks to him we had a great night. We want to thank Joao for his actitud and friendly listening to us..

ข้อเสีย: Poor parking facilities. Expensive and difficult to park a "normal" sized car. A 10-15 minute walk to eating areas. Thai restaurant was expensive and so-so.